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Pain Points defined: A pain point is a specific problem that prospective customers of your business are experiencing. In other words, you can think of pain points as problems, plain and simple. Like any problem, customer pain points are as diverse and varied as your prospective customers themselves.
Today, Hugo Fuentes Diaz, Partner at The OWL Solutions joins me on the show to talk about how to identify your supply chain pain points and the next steps on what to do next to simplify your supply chain performance.
In this episode, Hugo and I will talk about how OWL solutions came about, how they help organizations to simplify their supply chain performance, why cross functional metrics are important to supply chain, most common pain points, how to empower your teams to focus and execute once the challenges have been identified and the results that you should expect.
In this episode we discuss:
I recently caught up with Marie-Chantal Savoy, VP Strategy and Communications at Logistec at the JOC Canada Trade Conference.
Marie is very passionate about the industry, about her company as well as the topic of diversity and talent.
Listen in for my exclusive interview with Marie...
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When I worked for a 3PL selling logistics services (ocean freight, air freight, customs, warehousing, cross dock and some trucking) the biggest question I would get from potential clients was "What makes you different from the other service providers?" Only 5 years ago, freight forwarders were struggling to figure that out and what that would like moving forward.
Today, I am speaking with John Cheringal, CEO of Axis Int'l and from what it looks like they have figured out what sets them apart from the rest of the pack which has not been an easy task.
In this episode, John joins to me to talk about what challenges are service providers facing the industry, what sets them apart from their competition, why their strategy works, how they partner with their customers for success, a typical ROI their customers can expect from working with them. Plus John lets us in on what keeps him up at night as the owner of a logistics company and how their future includes reducing their carbon footprint.
In this episode we discuss:
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I recently caught up with Grace after our panel at the JOC Canada Trade conference in Toronto about diversity and the future of the workforce.
Here is what Grace had to say....
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Artificial intelligence (AI) is an area of computer science that emphasizes the creation of intelligent machines that work and react like humans. Some of the activities computers with artificial intelligence are designed for include: Speech recognition.
Recently voted one of the 20 most innovative companies to watch in 2019, Algo is here to make sure you are ready for the AI revolution that is coming to a business near you. ARE YOU READY?
In this episode, Amjad Hussain, CEO of Algo joins to me to talk about how they got started and why they are working with companies to help them get ready for the AI revolution. He will walk us through a real life example of how his clients are benefiting from working with Algo, what you should expect when introducing AI, how they set themselves apart from their competitors and finally Amjad gives us his half crazy intuitive prediction for the next 5 years of supply chain.
For Subscribers only! I recently caught up with Tom Szaky, CEO of Terracyle at the SCMA National Conference in Montreal!
He joined me to talk about how we can re-think waste in our supply chains and use circular supply chain in helping to reduce waste without massive corporate change.
Plus, with such a complex supply chain Tom also talks about their biggest supply chain challenges and how they maintain consistency of their inbound supply chain with so many moving parts.
Join me for this exclusive interview and for more information about Terracycle and their global impact, visit them at https://www.terracycle.com/en-US/
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Everyone's journey is different and as we have seen from this series the path is never straight. Brenda says that being yourself, collaboration and stop labeling are all things to consider on your journey to success.
In this episode, Brenda Santoro Head of Global Trade at Silicon Valley Bank joins me in my women in supply chain series to talk about what her career has meant to her and why she loves what she does. Brenda shares her story, the exciting things she is working on, real life examples of challenges she has faced and overcome plus so much more, including her advice to start ups in supply chain and what the #1 thing is that women should do in their career.