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Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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Now displaying: September, 2020
Sep 28, 2020

Parsyl is on a mission to improve the quality of goods we all rely on; from the foods we eat to the medicines we need. They provide insurance products as well as GPS tracking technology, with cell phone monitoring and data analytics through their web platform, to allow companies to take control of their supply chain. And they’re also utilizing that commercial technology to solve major global health challenges, making them a unique player in the supply chain industry.

Today I’m delighted to be joined by Ben Hubbard, co-founder and CEO of Parsyl, to talk all about the company’s amazing offering, including their game-changing software and insurance products, and the future of supply chain. Not to mention their partnerships with a range of organizations, from governments to ministries of health, to innovate and strengthen global health supply chains and improve lives.

IN THIS EPISODE WE DISCUSS:

[07.29] Ben’s background in economic and global health development, an overview of Parsyl and why Ben founded the company.

[09.29] How Parsyl is helping in the current pandemic with its international partnerships, risk management and insurance solutions.

[11.31] A closer look at what Parsyl does, from technology to data.

“We’re really focused on the data insights – it’s great to understand what happens on a particular shipment, but the deep insight comes from understanding what’s happening across lots of shipments.”

[15.50] The changing face of insurance, including risk, cost and why it’s so important.

“We have the widest, best temperature sensitive insurance coverage at Parsyl.”

[20.16] The global health side of Parsyl and its incredible impact across the world.

[24.46] A few real-life examples of how Parsyl have helped clients, with challenges from insurance to vaccine transportation.

[28.56] Parsyl’s ideal customer, and why it’s so important to help all links in the supply chain to better understand and use the data Parsyl can provide.

“Often data loggers are thrown in the trash, and it's a tragedy. We love data at Parsyl, and we want make sure it gets up to the cloud, analysed and integrated.”

[32.29] The future of supply chain.

“The dividend from being strategic about data collection and use is going to create a real delta between the winners and the losers.”  

[34.39] How Parsyl’s software differentiates them from the competition.

[35.38] From a focus on COVID-19, to rolling out insurance and delving deeper into the seafood industry, what the future holds for Parsyl.

RESOURCES AND LINKS MENTIONED:

Head over to Parsyl’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Sep 24, 2020

We’re back with Episode 4, which I’m sad to say is the final episode, of our “Lessons Learned from Crisis” mini-series, in partnership with Tealbook. Over the course of these four episodes I’ve really enjoyed talking to some of the leaders from Tealbook; getting to understand their platform, how they work and their amazing ethos. And, of course, I’ve loved being able to dive into some important discussions around the challenges in our industry right now and the lessons we can take from them, to help us to create robust strategies for the future. I hope you’ve enjoyed the series just as much as I have and don’t forget, you can still catch up on any episodes you might’ve missed HERE.

In last week’s episode ‘Diversity Matters,’ we were joined by Tealbook’s COO Ian Woodbury to talk about the importance of diversity, what the COVID crisis has taught Tealbook about resilience and innovation and how, as a company, they continue to evolve to support a rapidly changing industry.

Today in Episode 4, Collaborate To Success, I‘m joined by Tealbook’s VP of Customer Success Kate Hands to talk about the importance of easy communication and collaboration to the future of supply chain, Tealbook’s many and varied benefits and their top 3 tips for surviving a crisis.

IN THIS EPISODE WE DISCUSS:

[01.07] Kate’s background, why she was drawn to Tealbook and her role within the company.

“After hearing more about the Tealbook offering, it was too compelling not to be able to help other clients with their procurement and supply chain transformation journeys.” 

[02.58] Why empathy is key to surviving a crisis.

“The very nature of a crisis is that it’s unexpected, so it’s so important for companies to be agile and be able to adapt quickly.”

[04.18] How the Tealbook platform has helped its customers pro-actively engage with suppliers, from giving loan relief to small businesses to supporting minority business in light of Black Lives Matter.

[05.37] A typical relationship between Tealbook and their customers.

[08.18] How Tealbook encourages collaboration, from innovating with clients to sharing the creative ways different companies have used their platform.

[09.37] A closer look at Tealbook functionality and client-supplier collaboration.

“Having this data, immediately, at your fingertips: you just can’t put a price on that.”  

[12.28] Why communication and collaboration are so vital in the current climate.

[14.43] Kate’s role in customer success, what that means, and the benefits that come from a customer-centric approach.

[17.09] From cost savings and operational streamlining to supply chain continuity, the many benefits of the Tealbook platform.

[23.30] How data has been neglected and how the COVID crisis has helped to shine a light on just how important good data is.

“The pandemic has kick-started a lot of data-review initiatives, but data has been neglected for far too long.”

[24.03] Tealbook’s top 3 tips for helping clients in crisis.

RESOURCES AND LINKS MENTIONED:

Head over to Tealbook’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Sep 21, 2020

Hope White is the Founder and CEO of HD White Logistics, Founder of Hope White Consulting and of Logistically Speaking Online. Having previously worked for The Home Depot in various capacities, including inbound/outbound operations, EDI and vendor compliance, inventory control, and transportation, Hope had gained all of the knowledge and experience she needed to build a successful business of her own.

Now, in her various roles as CEO, logistics consultant and trainer, Hope helps companies to improve operations, develop their skill-sets and strategize, and deliver, cost-effective solutions for their supply chains.

Today, we’ll be taking a closer look at Hope’s businesses – how they came about and what problems they’re solving for their respective clients – her strategy for spinning so many plates at once, and why women are the future of the trucking industry.

 

IN THIS EPISODE WE DISCUSS:

[09.00] How Hope’s experiences working for The Home Depot, and assisting her husband with his own business, helped her to identify a niche and go on to found HD White Logistics.

[11.20] Exactly what HD White Logistics do – and an exciting announcement!

[12.48] Hope’s second business, Hope White Consulting, which specializes in training for start-ups; and her ‘baby,’ Logistically Speaking Online – a comprehensive e-learning course.

“We give our students an opportunity to learn, from A-Z, everything there is to know about how to establish your company the right way.”

[14.33] UPS, one of HD White Logistics key clients; from the challenges of working with a big-name client, to the advantage of being a small company with the ability to pivot quickly and collaborate.

[18.04] How Hope came to realise the importance of diversity certification and why business now comes to her, as one of the first certified minority woman-owned cross docking facilities in the Georgia Port Authority area.

[22.16] Hope’s industry advocates, including sponsorship from Coca Cola.

[24.32] How Hope’s roles and responsibilities vary across HD White Logistics and Hope White Consulting, and how that consulting itself varies, from established businesses to start-ups.

[26.53] Hope’s ideal customers for HD White Logistics, including coming full circle and partnering with The Home Depot, several years after she left her role with them.

“I have an affinity for retail, and groceries.”

[29.20] How Hope balances her extremely busy life, schedules and sets goals for the future, both on a professional and personal level.

“I balance with the Law of Attraction.”

[32.38] Why women are the answer to trucking’s problems.

“A woman coming in can provide the trucking industry a refreshed view of the future.”

[35.02] Hope’s mentor, a true female success story.

[36.12] The future for HD White Logistics, Hope White Consulting and Logistically Speaking Online.

 

RESOURCES AND LINKS MENTIONED:

Head over to HD White Logistics, Hope White Consulting or Logistically Speaking Online now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Sep 17, 2020

We’re back with Episode 3 of our “Lessons Learned from Crisis” mini-series, in partnership with Tealbook.

In last week’s episode ‘Stay Ready,’ we talked to Tealbook’s VP of Strategy Matt Palackdharry to talk about the importance of good data, the value to be found in transparency and collaboration and why, despite only being founded in 2014, IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today.

Today in Episode 3, Diversity Matters, I‘m joined by Tealbook’s COO Ian Woodbury to talk about the importance of diversity, what the COVID crisis has taught Tealbook about resilience and innovation and how, as a company, they continue to evolve to support our rapidly changing industry.

IN THIS EPISODE WE DISCUSS:

[00.58] Ian’s background, his role at Tealbook and why diversity is close to his heart.

“I saw this incredible opportunity to improve the way businesses are approaching diversity.” 

[03.25] Why diversity in supply chain is so important.

[07.47] Tealbook’s quick and easy Supplier Diversity Self-Certification process.

“I’ve timed it – from start to finish, it will take you 30 minutes.”

[11.16] Tealbook’s Tier 2 Diversity Program and its benefits to both big businesses and small suppliers.

[16.35] Why it’s so important for suppliers to participate in these kinds of programs, and really embrace a new world of diversity.

“A key part of this transformation is for suppliers to see the change, embrace it and get the benefit of it.”

[21.20] Why technology needs to continue to evolve, and businesses need to continue to innovate so, as an industry, we can meet rapidly evolving requirements and achieve our goals.

[24.48] How Tealbook invests in, and leverages, technology to stay ahead of the game and support that innovation.

[26.55] How Tealbook builds trust, reduces cost and lowers risk for companies who want to work with diverse suppliers but are nervous about taking the leap.

[28.51] The biggest lesson Tealbook learned from the COVID-19 crisis, and how it helped them find their niche.

“We will keep innovating to provide the tools to respond to the next unknown unknown – and we all know there’s always a next one.”

 

RESOURCES AND LINKS MENTIONED:

Head over to Tealbook’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Sep 14, 2020

After spending 16 years in management at Bimbo, part of the Sara Lee Bakery group, focusing on supply chain and purchasing, as well as sales and operations planning, Miquel combined his knowledge, experience and passion to found Solutions & Decisions in 2009.

Their mission is to make operations more efficient, reducing costs and creating a clear global company vision. Through his three pillars of ‘Change’, ‘Grow’ and ‘Share,’ Miquel aims to simplify the complexity of supply chain, so that clients can see real operational and economic results.

Today, we’re talking about what led Miquel to found Solutions and Decisions, his wealth of experience, how he applies what he’s learned to companies both big and small, and why he’s championing people and talent as the future of supply chain.

IN THIS EPISODE WE DISCUSS:

[08.22] Miquel’s career history, how he came to found Solutions and Decisions and the amazing story behind the name.

[12.01] Exactly what Solutions and Decisions do for their customers.

“We’re like supply chain doctors!”

[14.30] Miquel explains his three pillars: change, grow and share.

“Supply chain is about the capacity and flexibility to adapt to what’s going on, on the outside.”

[20.20] How Solutions and Decisions approach supply chain, breaking down its complexity to deliver results.

[22.52] What Miquel has learned from working with both SME’s and large organizations, and why companies are more similar than they think.

[27.33] Why communication can be difficult in business, but why it’s critical to get it right.

[29.31] A real-life example of how Solutions and Decisions helped a key customer.

“There was not an alignment between the different departments, because they had conflicting goals – there were no common goals aligned to the business strategy.”

[34.52] An ideal customer’s approach: Solutions and Decisions can work with a business of any size, in any industry, as long as they’re committed to the ‘decisions’ piece, as well as the diagnostic ‘solutions’ one.

[36.53] Why Miquel became a coach.

[40.32] From constant learning to talent development, the future for Miquel and Solutions and Decisions.

RESOURCES AND LINKS MENTIONED:

Head over to Solutions and Decisions website now to find out more and discover how they could help you too. You can also connect with Miquel over on LinkedIn.

Check out our other podcasts HERE.

Sep 10, 2020

We’re back with Episode 2 of our “Lessons Learned from Crises” mini-series, in partnership with Tealbook.

In last week’s episode ‘Bad Data,’ we talked to Tealbook CEO Stephany Lapierre about the impact of poor supplier data, some of the biggest lessons learned from the COVID-19 crisis and exactly how Tealbook can help to revolutionize your data systems.

Today in Episode 2, Stay Ready, I‘m joined by Tealbook’s VP of Strategy Matt Palackdharry to talk about the importance of good data, the value to be found in transparency and collaboration and why, despite only being founded in 2014, IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today.

IN THIS EPISODE WE DISCUSS:

[01.05] Matt’s background, and how his experiences led him to Tealbook.

“The number 1 reason that these technology platforms were failing was never the software or the integrations themselves – it’s actually the data going in that compromises everything downstream.”     

[04.03] Exactly what good data is, and why it’s so important.

[07.03] The challenges of data, and the potential for success when you get the data right.

“The amount of data that’s being created in the space is increasing tenfold year after year, and we’re still trying to make sense of that data with the same amount of staff.”

[09.02] Tealbook’s Autonomous Data Enrichment – what does it mean, and how does it help.

[12.38] How Tealbook deliver accuracy and transparency in their supply chain data to ensure they are a trusted industry partner.

[15.30] How transparency builds trust and community and facilitates successful industry collaboration.

“We do not promise perfect data: what we promise is that we’ll give you all of the data at your fingertips so you can make informed decisions and that our data, through our mechanisms, will get better over time.”  

[18.30] Why IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today.

[22.33] How COVID-19 highlighted some key industry flaws and the high-profile customers Tealbook were able to help steer through the crisis.

[29.28] The key lessons Tealbook learned from the COVID-19 crisis.

Head over to Tealbook’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Sep 7, 2020

This week’s episode of our Women in Supply Chain series features Jenti Vandertuig.

Born in India, Jenti got her degree at Madras University in Chennai, one of the oldest and most well-respected universities in India, before moving to the USA and pursuing a career in government. After more than 25 years spent transforming public sector procurement through designing and delivering pioneering new solutions, it was time for a change. Now she’s a trailblazer showing the sports and entertainment industry how important supply chain is to their organizations.

Today Jenti will be sharing her fascinating life story with us, from scared but ambitious girl growing up in India, to the woman who decided to take control of her own destiny. She’ll be talking about her successful career in government and what made her switch industries; overcoming challenges, and all about how she found her voice along the way.

IN THIS EPISODE WE DISCUSS:

[07.54] Jenti’s background growing up in India, and the early experiences that began to shape her as a woman.

“I sum up my life as a struggle for victory of owning my own life, even if it meant starting from nothing.”

[10.41] How an arranged marriage bought Jenti to California at the age of 21, the home of her ‘riches to rags’ story.

[12.57] How a volunteering opportunity, a lucky break and a good mentor launched Jenti’s career in the City of Sunnyvale.

[15.57] How a strong mentor gave Jenti the courage to learn, and to succeed.

“That encouragement truly gave me the passion to excel, to take some chances and go further than what I’d anticipated for myself.”

[19.13] After dipping her toes in the private sector, and the dot com bust, Jenti moved on to bigger and better opportunities as a contractor at the County of Santa Clara.

“When opportunities came my way, I ran with it!”

[21.15] Some of the challenges Jenti faced along the way, and the persistence she found to overcome them.

[26.19] How Jenti found her voice.

[30.28] The importance of communication, how Jenti found herself moving from government to the San Francisco 49ers and the new excitement and passion it has brought her.

“It’s like a brand-new life for me.”

[35.34] The lessons that Jenti has learned along the way.

[38.04] Jenti shares her advice for girls and women looking to follow in her footsteps.

Keep up to date with the amazing Jenti by connecting with her on LinkedIn.

Check out our other podcasts HERE.

Sep 3, 2020

Our new mini-series, in partnership with Tealbook, is called “Lessons Learned from Crisis” – it’s a timely look at how individual businesses, and our industry as a whole, need to learn, adapt and use our findings to inform our shared future.

Over the next four episodes, we’ll be taking a closer look at the importance of data, managing risk, technological advancements, what COVID-19 has taught us about weathering the storm – and how Tealbook can support your business, through good times and bad.

Today in Episode 1, Bad Data, I‘m joined by Tealbook CEO Stephany Lapierre to talk about the potentially devastating impact of poor supplier data, some of the biggest lessons learned from the COVID-19 crisis and exactly how Tealbook can help to revolutionize your data systems.

IN THIS EPISODE WE DISCUSS:

[01.30] Stephanie’s thoughts on many companies’ cynical approach to data management, and how it highlights the need for a simple, effective and comprehensive solution to harnessing, unifying and synchronising data.

“It’s not as hard as you think to have good data!”     

[03.24] How Stephanie’s experiences, and the problems she observed, inspired her to found Tealbook.

[09.45] The importance of data-first digital transformation and how Tealbook enhances visibility, identifies opportunities for supplier consolidation and encourages collaboration to simplify data and create ‘a single source of truth.’

[16.08] Bad data, and why it’s so harmful to business.

“93% of supply chain and procurement executives claim to have negative impact on their business on a regular basis because of misinformation and poor data quality.”

[18.49] How Tealbook allows companies to take charge of their data, keeping it up-to-date, accessible and accurate, eliminating bad data.

[24.08] Tealbook’s amazing community spirit: how they helped over 170 business in the first 3 weeks of the COVID-19 crisis to access key data that enabled them to pivot quickly and effectively, and Tealbook’s mission to help minority businesses in response to the Black Lives Matter movement.

“We offered the market the ability to provide a supplier list for any organisation, in the private and public sector, that had a disrupted supply chain.”

[29.10] From operating a strong data strategy to employing supplier data platforms, what Tealbook has learned from the COVID-19 crisis and what the industry can learn for the future.

“Don’t hope technology will solve your data problem!”

Head over to Tealbook’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

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