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Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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Now displaying: 2022
Dec 31, 2022

In today’s episode of Women In Supply Chain, I’m joined by Ashley Yentz, a supply chain leader who is passionate about driving sustainability and creating solutions that improve lives.

Ashley discovered her love for supply chain during several successful internships at automotive megabrand, Toyota. And, after a stint as a logistics analyst at Hilti, Ashley’s career really took flight at LeanCor Supply Chain Group. She developed, implemented, and managed lean supply chains totalling around $300M in annual transportation spend and, in 2021, she brought all of her experience, knowledge and passion to her current role as VP of Supply Chain and Material Flow at Sleep Number, a leader in sleep and wellness technology.

Today Ashley will be talking to us about her career so far; her passion for creating a more inclusive workforce; developing customer-focused solutions; and why her ultimate goal is to influence a priority shift toward climate change and social consciousness in the logistics and supply chain industry. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

 

SHOW SPONSOR:

 

This Women in Supply Chain feature was sponsored by Sifted.

As a business dedicated to empowering confidence within the shipping industry, we’re proud to support women in supply chain. Sifted is the leading logistics intelligence software, that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here.

 

IN THIS EPISODE WE DISCUSS:

 

[07.09] Ashley’s career journey, from being raised by creative entrepreneurs and gaining a degree in mathematics, to being introduced to supply chain by a mentor.

“I met one of my mentors, she was the Vice President of Customer Service at Toyota… and she was the one that looked at me, heard about my skillset in math and my passions and said ‘hey – I think you’d be really good in supply chain!’”

[11.28] What Ashley learned during her time working for Toyota.

“I understood the great care that we had to take to make sure a customer was satisfied. Lean is about ‘what is it that this customer really wants, and how do we make sure we’re providing them the best value.’”

[16.55] Ashley’s journey within Toyota, from strategic planning to inventory; how the recession led to a move to Hilti; and why a passion for Lean Systems eventually took her to LeanCor.

“I started doing a lot of research on ‘what do I want to do, where do I want to be, where do I want to spend my time?’"

[23.01] Ashley’s experience of being one of only two female senior leaders at LeanCor, and the importance of finding people that value what you have to say.

“When we talk about career growth and development, seeking to understand is such a huge part of anyone’s job, and it will set you apart.”

[28.03] Why Ashley moved to Sleep Number, her advice on finding the right career fit, and why Sleep Number values wellness.

“You have to be surrounded by a community that you’re enjoying, that is getting the best out of you and you feel your best at, where you can bring your authentic self to work... you have to make sure it’s aligning to you and your life.”

[35.21] Ashley’s biggest career achievements to date.

[38.03] Ashley’s experience as a woman in the male-dominated fields of construction, supply chain and automotive, how she built courage over time and her advice for how women can thrive.

[42.59] Ashley’s favorite thing about supply chain.

“My favorite thing about supply chain is that you can learn so much – you’ll never get bored!”

[44.15] Ashley’s thoughts on the importance of sustainability in supply chain.

“I believe that profit and sustainability go hand in hand.”

RESOURCES AND LINKS MENTIONED:

 

You can connect with Ashley over on LinkedIn.

If you enjoyed this episode, check out 310: Women in Supply Chain, Grace Sharkey, featuring another woman in supply chain who has followed her heart when it comes to her career journey. Or, if you're keen to hear more about the importance of sustainability in supply chain, why not listen to what Mary McNelly has to say in episode 250.

Check out our other podcasts HERE.

Dec 26, 2022

Today I’m joined by Lean Solutions Group, a super-successful business service provider that’s using its impressive suite of solutions to make scaling simple.

Lean Solutions Group is a nearshore and offshore services provider with a highly scalable and flexible workforce of 7,000 employees with operations at seven satellite offices in Colombia, Guatemala, and the Philippines. Partnering with more than 500 U.S.-based companies, Lean Solutions Group’s expanded service offerings include staffing, technology, marketing, sales, and business process outsourcing services, all in one place.

Today Hunter Bell, Senior Account Executive at Lean Solutions, joins me to chat all about the company and what they do; overcoming recruitment challenges; making scaling simple; the power of ‘global shoring’; and how to broaden your reach, without borders.

 

IN THIS EPISODE WE DISCUSS:

 

[07.05] Hunter's journey, how he came to join Lean Solutions and why logistics is in his blood.

“I’ve been familiar with the industry. My Dad was in transportation logistics for 25 years… so growing up, I was able to see what that industry is all about, and the amount of hours you’ve got to put in…”

[08.18] How Lean Solutions Group was founded, its evolution, and an overview of what they do now.

“We set up satellite offices for transportation logistics companies. We have everything turnkey down there ready to go, office space and a recruiting team… we teach them the industry and then build out an infrastructure.”

[10.28] How staffing has changed since the pandemic, the current labor challenges, and the opportunities provided by embracing satellite and remote teams.

“When COVID hit, everyone was forced to go remote, which opened people’s eyes to: companies don’t only have to source talent in their cites now… remote work does work!”

[12.53] A closer look at the process of working with Lean Solutions, from identifying a business’s key needs to working on process efficiencies.

[14.19] The challenges involved in remote working, and how Lean works to solve them.

“COVID exposed an issue with people’s ability to manage expectations and what you really want your staff doing… a lot of companies struggled to figure out what those expectations and KPI’s were.”

[16.17] How Lean can help organizations to mitigate the risks involved in remote staffing.

[18.23] Utilizing data to better understand productivity, and how Lean can support in understanding those data insights.

“What do you with the data? That’s what a lot of companies don’t know. They have all this data, they’re tracking it, but they don’t know how to leverage it.”

[19.57] The ideal client for Lean Solutions.

[20.32] What onboarding and integration looks like with Lean Solutions.

“We use a lot of automation, automating your processes is key.”

[21.37] A case study showing how Lean helped a brokerage with their back end so they could focus on achieving fast growth, ultimately supporting that company to grow from $30-40 million a year to close to $1 billion.

[23.19] The future for Lean Solutions.

“There are a lot of good people everywhere in this world – we’re just looking to find them and connect them with our customers!”

RESOURCES AND LINKS MENTIONED:

 

Head over to Lean Solution’s website now to find out more and discover how they could help you too. You can also connect with Lean and keep up to date with the latest over on LinkedIn, Facebook, Twitter, YouTube or Instagram, or you can connect with Hunter on LinkedIn.

This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes:

Check out our other podcasts HERE.

Dec 21, 2022

It’s episode 27 of Blended: I’m joined by another talented panel of guests and, today, we’re talking about addiction. This is a topic that is still very taboo. But, as with most things in life, it’s not black and white. Not all addicts are the same, and not everyone is addicted to alcohol or drugs. Our rapidly evolving culture has seen the rise of addiction to things like shopping, social media and even work, but our attitudes to addiction are still very much based in the past. And, around a very certain type of addict – the one I’m sure we’re all used to seeing meet a terrible fate in film and TV.

And this kind of thing always worries me, because none of our conversations around DEI can move forward if we’re still holding on to stereotypes and judgments. Things are moving forward for women, people of color, the LGBTQIA+ community – it’s time to do the same for all those struggling with, or supporting loved ones who are struggling with, addiction.

Today, our guests will be sharing their experiences of addiction; the power of nature in aiding recovery; loss and grief; tackling addiction in the workplace; and advice on how we can support those struggling, at work and in our communities.

 

IN THIS EPISODE WE DISCUSS:

 

[01.15] Introductions to our Blended panelists.

  • Angie – Founder of Siblinghood of Recovery Podcast
  • Ariel – Herbalist & Intuitive Healer

[03.41] The group reflect on what addiction really is, and share their personal experiences, of struggling with addiction themselves and of supporting others.

“It really isn’t down to one specific thing or specific challenge, it’s a result of a lot of things.”  Angie

  • Lack of control
  • Link to trauma
  • Genetics
  • Intergenerational trauma
  • Mental ill health
  • Blame, shame and judgment
  • Self-worth
  • Compassion and forgiveness
  • Self-medication
  • Loving the person, not the addict
  • Being ill-equipped to support others
  • Trying to find safety and coping mechanisms in unsafe outlets

“I grew up in a family of addicts… and through coping and dealing with trauma I, at a young age, got into drugs and drinking.” Ariel

[25.09] The panel discusses the power of nature in aiding recovery and share their different recovery journeys.

  • Replacing dopamine
  • Learning to trust your instincts
  • Getting active
  • Releasing trauma and stress from the body
  • Empowerment
  • People telling you who you are
  • Expectations and limiting beliefs
  • Re-writing your story
  • Dysregulated nervous systems

“Nature provides in every single way – it’s not just the biological, it’s the spiritual.” Ariel

[34.22] The group discusses what recovery looks like, tackling addiction in the workplace, and what companies can do to provide support and change mindsets when it comes to addiction.

“I would challenge some companies to start using the phrase ‘sober curious’.” Angie

  • Holding space for people and creating conversations
  • Education
  • Accountability
  • Support and allyship
  • Culture of drinking
  • Changing industry events
  • Speak from the heart, not the ego
  • Never give advice or opinions
  • Offer professional resources
  • Outsourcing and liability

“The HR industry has to figure this one out, because there are so many legalities of ‘how deeply do you get involved in an employee’s personal life?' ” Angie

[54.03] The panel reflects on the loss that often comes hand in hand with addiction, and how best to support people.

  • Forgiveness
  • Grief
  • Build your own community
  • Support networks
  • Normalize words and conversations
  • Boundaries
  • Triggers
  • Respect
  • Meet people where they are
  • Open-minded

[1.07.02] The group sum up their thoughts from today’s discussion.

“When it comes to addiction, we can put ourselves on a pedestal. ‘Oh we don’t do that.’ There’s that stigma that comes with addiction. And once we take ourselves off that pedestal, we realize those people aren’t different to us, that we can help and support them and they have a place in this world.” Ariel

RESOURCES AND LINKS MENTIONED:

 

You can connect with Ariel on Instagram, or find out more about Angie's podcast Siblinghood of Recovery over on her website, or on Instagram.

If you enjoyed this podcast, why not check out 252: Blended – Hiding in Plain Sight: The Reality of Workplace Discrimination or 158: Blended – Story of my Life.

Check out our other podcasts HERE.

Dec 19, 2022

Today I’m joined by GoBolt, a fast-growing tech-enabled, sustainably-focused logistics provider for local e-commerce shops as well as national brands.

GoBolt provides a technology-driven, customer-centric and sustainable approach to fulfillment, including reliable warehousing, pick and pack, shipping, and last-mile delivery. By operating as an extension of their customer's team, they are able to deliver best-in-class services every step of the way, ensuring faster, more cost-effective, and complete customer deliveries.

Today Mark Ang, Co-founder and CEO at GoBolt, joins me to chat all about the company and what they do; bringing sustainability to an industry notorious for its heavy impact on the environment; its recent Series B funding success; why logistics is broken; and their goal to reach carbon-negative deliveries by the end of 2023.

 

IN THIS EPISODE WE DISCUSS:

 

[06.02] How GoBolt began as a different kind of business and evolved based on customer demands and market needs.

“Before we knew it, we were acting more like a logistics business than we thought… I don’t think people wake up and dream about starting a warehousing and logistics business!”

[09.26] An overview of GoBolt – what they do and how they help their customers.

“Essentially what we’re trying to create is a unified platform for every single logistics requirement for a scaling, or scaled, brand.”

[10.23] What GoBolt means when they say “we are the only thing between you and your customers” – and why that interface is so important.

“Our NPS [Net Promoter Score] is extremely high, up in the 80’s… typically in the last mile space, you see NPS's in the low teens.”

[12.24] A closer look at the technology that sits behind GoBolt, and what it does.

“What we really want to do is unshackle the customer from their day of delivery.”

[13.55] The areas across North America and Canada in which GoBolt operate, and what differentiates them from their competitors.

“What we’ve found, for enterprise brands and folks that are scaling quickly, is that the last thing they want to invest in is logistics – it's expensive and hard to get it right… but it’s the one thing that touches your customer every single time and reliability, or lack thereof, in your supply chain can make or break your brand.”

[15.56] How GoBolt supports reverse logistics, and facilitates different product outcomes, from donation to refurbishment for resale and recycling.

[17.55] What onboarding and integration look like with GoBolt.

[19.06] The ideal client for GoBolt.

“Part of our vision is to enable commerce by making logistics easy.”

[20.37] GoBolt’s commitment to sustainability, and why carbon offset isn’t the answer.

“There’s only 500 million hectares of re-forestable area in the world, and Shell for example has already committed to planting a tenth of that – so there’s not going to be that much land to go around! We actually need to do our part to become net zero as quickly as possible.”

[22.56] A case study showing how GoBolt helped a client to vastly increase customer satisfaction in last mile logistics, leading them to further leverage GoBolt’s skillsets across many other areas, from fulfillment to mid-mile.

[25.31] The future for GoBolt.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to GoBolt’s website now to find out more and discover how they could help you too. You can also connect with GoBolt and keep up to date with the latest over on LinkedIn, Facebook, Twitter, or Instagram, or you can connect with Mark on LinkedIn.

This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes:

Check out our other podcasts HERE.

Dec 19, 2022

Today I’m joined by GoBolt, a fast-growing tech-enabled, sustainably-focused logistics provider for local e-commerce shops as well as national brands.

GoBolt provides a technology-driven, customer-centric and sustainable approach to fulfillment, including reliable warehousing, pick and pack, shipping, and last-mile delivery. By operating as an extension of their customer's team, they are able to deliver best-in-class services every step of the way, ensuring faster, more cost-effective, and complete customer deliveries.

Today Mark Ang, Co-founder and CEO at GoBolt, joins me to chat all about the company and what they do; bringing sustainability to an industry notorious for its heavy impact on the environment; its recent Series B funding success; why logistics is broken; and their goal to reach carbon-negative deliveries by the end of 2023.

 

IN THIS EPISODE WE DISCUSS:

 

[06.02] How GoBolt began as a different kind of business and evolved based on customer demands and market needs.

“Before we knew it, we were acting more like a logistics business than we thought… I don’t think people wake up and dream about starting a warehousing and logistics business!”

[09.26] An overview of GoBolt – what they do and how they help their customers.

“Essentially what we’re trying to create is a unified platform for every single logistics requirement for a scaling, or scaled, brand.”

[10.23] What GoBolt means when they say “we are the only thing between you and your customers” – and why that interface is so important.

“Our NPS [Net Promoter Score] is extremely high, up in the 80’s… typically in the last mile space, you see NPS's in the low teens.”

[12.24] A closer look at the technology that sits behind GoBolt, and what it does.

“What we really want to do is unshackle the customer from their day of delivery.”

[13.55] The areas across North America and Canada in which GoBolt operate, and what differentiates them from their competitors.

“What we’ve found, for enterprise brands and folks that are scaling quickly, is that the last thing they want to invest in is logistics – it's expensive and hard to get it right… but it’s the one thing that touches your customer every single time and reliability, or lack thereof, in your supply chain can make or break your brand.”

[15.56] How GoBolt supports reverse logistics, and facilitates different product outcomes, from donation to refurbishment for resale and recycling.

[17.55] What onboarding and integration look like with GoBolt.

[19.06] The ideal client for GoBolt.

“Part of our vision is to enable commerce by making logistics easy.”

[20.37] GoBolt’s commitment to sustainability, and why carbon offset isn’t the answer.

“There’s only 500 million hectares of re-forestable area in the world, and Shell for example has already committed to planting a tenth of that – so there’s not going to be that much land to go around! We actually need to do our part to become net zero as quickly as possible.”

[22.56] A case study showing how GoBolt helped a client to vastly increase customer satisfaction in last mile logistics, leading them to further leverage GoBolt’s skillsets across many other areas, from fulfillment to mid-mile.

[25.31] The future for GoBolt.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to GoBolt’s website now to find out more and discover how they could help you too. You can also connect with GoBolt and keep up to date with the latest over on LinkedIn, Facebook, Twitter, or Instagram, or you can connect with Mark on LinkedIn.

This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes:

Check out our other podcasts HERE.

Dec 12, 2022

Today I’m joined by Envase Technologies, an innovative and fast-growing transportation software brand that is on a mission to deliver a single, streamlined system that digitizes the lifecycle of a container across the intermodal ecosystem.

Envase bring together everything you need to gain visibility and control over your operations, expose inefficiency, and de-clutter your system, including industry-leading TMS options to fit your needs, business intelligence, rate management tools, an integrated mobile driver app, and a complete marketplace.

Today Allen Thomas, Chief Commercial Officer at Envase Technologies, joins me to chat all about the company: what they do; the importance of digitizing drayage; how simplicity empowers growth; and why the freight industry is vital to the future of the nation.

 

IN THIS EPISODE WE DISCUSS:

 

[07.24] How Envase Technologies was established, and the challenges that founder, Larry Cuddy, faced that led him to create his own solution.

“It all started with the challenges that the drivers face... the drivers in supply chain are left to pick up the pieces and deal with the inefficiencies.”

[09.45] Envase’s growth, from start-up to the largest drayage TMS provider in North America, and the role that a strategic acquisition strategy played in that growth.

“If you could integrate visibility, streamline processes, create a common mobile application that drivers could use – you could really improve the day to day process efficiencies.”

[11.56] An overview of Envase Technologies – what they do and how they help their customers.

[14.49] The key challenges faced by the industry right now, and why companies that don’t use a cloud-based drayage TMS face increasing issues.

“Everybody, from very small to very large, has the same two big challenges – visibility, and process efficiency.”

[19.25] A closer look at the Envase system for intermodal and drayage customers.

[24.37] A deeper dive into Envase’s over-the-road solutions, and how they’re helping carriers and brokers to compete in a difficult market and achieve success.

[27.44] The importance of building a wider ecosystem, why simplicity empowers growth, and how Envase is facilitating both of these things for their customers.

[31.43] What onboarding and integration looks like with Envase.

“We take a lot of time... to analyze and diagnose before we start prescribing.”

[34.08] The ideal client for Envase Technologies.

[35.44] A case study showing how Envase helped a client, that was struggling with cargo stuck in ports incurring costly charges, to overcome their challenges, ultimately reducing charges and increasing efficiency.

[39.12] The future for Envase Technologies.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Envase Technologies’ website now to find out more and discover how they could help you too. You can also connect with Envase and keep up to date with the latest over on LinkedIn, Facebook, Twitter, YouTube or Instagram, or you can connect with Allen on LinkedIn.

If you want to hear more about drayage, why not check out one of our incredible live shows: No Bullshipping with Hope White. Hope brings an upbeat and uncensored take on key industry issues impacting the ocean freight market, global supply chain, drayage and their suppliers, ocean freight rates, technology, warehousing, and so much more.

Or, if you fancy a bit of fun, listen to our Halloween spooktacular, where Sarah and a group of special guests share their favorite supply chain horror stories. Expect financial fails, freaky guests, technology nightmares and highway horror stories!

Check out our other podcasts HERE.

Dec 12, 2022

Today I’m joined by Envase Technologies, an innovative and fast-growing transportation software brand that is on a mission to deliver a single, streamlined system that digitizes the lifecycle of a container across the intermodal ecosystem.

Envase bring together everything you need to gain visibility and control over your operations, expose inefficiency, and de-clutter your system, including industry-leading TMS options to fit your needs, business intelligence, rate management tools, an integrated mobile driver app, and a complete marketplace.

Today Allen Thomas, Chief Commercial Officer at Envase Technologies, joins me to chat all about the company: what they do; the importance of digitizing drayage; how simplicity empowers growth; and why the freight industry is vital to the future of the nation.

 

IN THIS EPISODE WE DISCUSS:

 

[07.24] How Envase Technologies was established, and the challenges that founder, Larry Cuddy, faced that led him to create his own solution.

“It all started with the challenges that the drivers face... the drivers in supply chain are left to pick up the pieces and deal with the inefficiencies.”

[09.45] Envase’s growth, from start-up to the largest drayage TMS provider in North America, and the role that a strategic acquisition strategy played in that growth.

“If you could integrate visibility, streamline processes, create a common mobile application that drivers could use – you could really improve the day to day process efficiencies.”

[11.56] An overview of Envase Technologies – what they do and how they help their customers.

[14.49] The key challenges faced by the industry right now, and why companies that don’t use a cloud-based drayage TMS face increasing issues.

“Everybody, from very small to very large, has the same two big challenges – visibility, and process efficiency.”

[19.25] A closer look at the Envase system for intermodal and drayage customers.

[24.37] A deeper dive into Envase’s over-the-road solutions, and how they’re helping carriers and brokers to compete in a difficult market and achieve success.

[27.44] The importance of building a wider ecosystem, why simplicity empowers growth, and how Envase is facilitating both of these things for their customers.

[31.43] What onboarding and integration looks like with Envase.

“We take a lot of time... to analyze and diagnose before we start prescribing.”

[34.08] The ideal client for Envase Technologies.

[35.44] A case study showing how Envase helped a client, that was struggling with cargo stuck in ports incurring costly charges, to overcome their challenges, ultimately reducing charges and increasing efficiency.

[39.12] The future for Envase Technologies.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Envase Technologies’ website now to find out more and discover how they could help you too. You can also connect with Envase and keep up to date with the latest over on LinkedIn, Facebook, Twitter, YouTube or Instagram, or you can connect with Allen on LinkedIn.

If you want to hear more about drayage, why not check out one of our incredible live shows: No Bullshipping with Hope White. Hope brings an upbeat and uncensored take on key industry issues impacting the ocean freight market, global supply chain, drayage and their suppliers, ocean freight rates, technology, warehousing, and so much more.

Or, if you fancy a bit of fun, listen to our Halloween spooktacular, where Sarah and a group of special guests share their favorite supply chain horror stories. Expect financial fails, freaky guests, technology nightmares and highway horror stories!

Check out our other podcasts HERE.

Dec 4, 2022

In today’s episode of Women In Supply Chain, I’m joined by Grace Sharkey – writer, podcaster and self-confessed freight tech nerd.

Grace started her career as an account rep at Fifth Wheel Freight, a 3PL consistently honored on the Inc. 5000 list of fastest-growing private companies in America. Over her time with FWF, Grace honed her skills in roles across sales, operations, business development and strategy, before deciding to pivot in 2021, when she joined FreightWaves. Utilizing all of her supply chain knowledge, Grace thrived as a writer and, earlier this year, also became the host of popular radio show, FreightWaves Drive Time on SiriusXM.

Today Grace will be talking to us about her career so far; her love of freight technology innovation; making the leap from brokerage to broadcasting; and why supply chain was built for women. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

 

SHOW SPONSOR:

 

This Women in Supply Chain feature was sponsored by Sifted.

As a business dedicated to empowering confidence within the shipping industry, we’re proud to support women in supply chain. Sifted is the leading logistics intelligence software, that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here.

 

IN THIS EPISODE WE DISCUSS:

 

[06.41] Grace’s career journey, from a degree in international relations and affairs to supply chain, and why the two are so well suited.

“I was fundraising… And a number of logistics companies would actually come and recruit out of that job because it was the same type of work – on the phone, and being able to be scrappy with what people throw at you.”

[12.01] How a fundraising role led Grace to a start-up 3PL, and why she fell in love with supply chain.

“When you start in a start-up within this industry, you get a whole different view of problems, how they can be solved and how you want to grow a business… it was a great way to learn the industry from a grassroot level.”

[14.32] Grace’s growth and success at Fifth Wheel Freight, and what she learned along the way.

“Operations was my favorite. I love the carriers, they’re absolutely great – they’re more helpful than people think they are, you just have to listen to them!”

[18.51] Grace’s advice for people that might be eager to give supply chain a try, but are worried they don’t have the right education.

“If I was going to look at going back to school for something, I think I would stop myself first and say: 'what part of the supply chain do I want to be a part of?' - and find a way to shadow it.”

[24.15] Why Grace chose to pivot her career in 2021 and take the leap across to media to join FreightWaves, as a writer and host.

“I took a risk on something I didn’t know I would love so much.”

[30.39] As a writer and host, one question Grace wishes people would ask her.

[35.10] Why Grace founded The Shark Start, and why helping others is so important to her.

“If, as an industry, we said ‘how about we scrap these non-competes and we change them into partnerships?’ How quickly could we have our businesses grow, and have each of us winning?”

[40.13] Grace’s thoughts on why we are still not seeing enough women in supply chain leadership roles, and her advice for how we tackle the problem.

 

RESOURCES AND LINKS MENTIONED:

 

You can connect with Grace over on LinkedIn, Twitter, or Instagram.

If you enjoyed this episode, why not check out another woman in media, Marina Mayer. In episode 245, Marina talks all about her role as editor-in-chief of Food Logistics and Supply & Demand Chain Executive, as well as her views on mentorship and experiences as a working mother.

Check out our other podcasts HERE.

Nov 30, 2022

It’s episode 26 of Blended: I’m joined by another fantastic panel of guests and, today, we’re talking about veterans. This is a discussion I like to have every year on Blended around this time. Veterans Day provides a unique opportunity to reflect on the role that veterans have played in our country. As we honor the brave people that have served, it’s important to also hear their stories.

Today, our guests will be sharing their life experiences, both professionally and personally; debating the well-known phrases ‘thank you for your service’ and ‘call of duty’; discussing transitioning from military to civilian life; and sharing advice on how we can both support veterans, and help businesses to become more veteran friendly.

 

IN THIS EPISODE WE DISCUSS:

 

[00.52] Introductions to our Blended panellists.

  • Kris – President and co-founder at Gen Alpha Technologies
  • Sylena – General Manager at OwlCrate
  • Jerry – Acquisition Project Manager at Hive Group

“It was an interesting period of time in the early 2000’s, where we looking at what culture used to look like, what used to be acceptable and what isn’t now. There was a lot of cross-functional abuse.” Sylena

[07.27] The group discuss why they chose to join the military, their experiences and how they found supply chain.

“Joining the military was something brand new to our family, I was the first generation to join the military, so I had no insight, no clue… everything that I knew of the military was from movies.” Jerry

  • Jerry’s experience of having an internal calling to sign up
  • Kris’s experience of signing up instead of taking her place at University
  • Sylena’s experience in the Canadian cadet programme
  • Camaraderie and friendship
  • Challenges for women and queer community – Don’t Ask, Don’t Tell
  • Loyalty

“I joined the military to see the world!” Kris

[25.46] The panel explore the phrases 'going above and beyond the call of duty' and 'thank you for your service', and some of the mental impacts around them.

  • Differentiating veterans that have, and have not, undertaken active service
  • PTSD and post-service trauma
  • Self-doubt and imposter syndrome
  • Importance of support roles
  • What people can do
    1. Create spaces to have conversations
    2. Hire veterans and change recruitment processes
    3. Provide advantages to veterans

“I like to leave it for the folks that paid the ultimate sacrifice.” Jerry

[42.54] The group discuss the transition from military service to civilian life and share thier advice to both businesses and veterans.

“I did supply chain in the marine corps so my transition out was a little bit easier.” Jerry

  • The need for a mindset change
  • Lack of belief that an army career equals a college education
  • Transferable skills
  • Find the right way to describe skills in a way that connects with civilian recruitment
  • Find a mentor and help with resumes
  • Make jobs attractive to veterans
  • Build a network
  • Guilt and loss of purpose
  • Plan the transition
  • Learning a new language (corporate world)
  • Well-funded Employment Resource Group
  • Community
  • Lead with a mission and purpose
  • Training programmes

“Have confidence in yourself, you’ve been trained and you have skills.” Kris

“Hire veterans! Remove the barriers to your hiring processes, give them their own hiring path, take away the need for a degree and have conversations – they will bring things to your organization that no one else will.” Sylena

[1.05.25] The group sum-up their thoughts from today’s discussion with what surprises them about veterans.

“I’m always surprised by how immensely talented, capable and qualified folks are!” Sylena

 

RESOURCES AND LINKS MENTIONED:

 

You can connect with Sylena, Jerry and Kris over on LinkedIn.

If you enjoyed this episode, why not listen to episode 231: Blended – Veterans and Civil life: Winning the Battle of Workplace Discrimination, where our guests shared their personal experiences of the military and transitioning to civilian life; inclusion and supplier diversity; employment struggles and entrepreneurship; and their advice and tips for both veterans, and businesses looking to support them.

Check out our other podcasts HERE.

Nov 27, 2022

Today I’m joined by Ideal Warehouse Innovations, a product innovator that is asking all logistics, transportation and warehousing brands one big question – when it comes to your workplace, how safe is safe enough?

With more than 1100 warehouse and loading dock safety products in their arsenal, Ideal Warehouse’s products help saves lives, prevent injury and minimize damage and downtime. Founded in 1982, they’ve long been passionate about providing products and equipment to warehouse and manufacturing facilities that make them safer places to work, protecting people as well as enhancing productivity, profitability and timely delivery.

Today Dirk Seis, Director of Marketing at Ideal Warehouse, joins me to chat all about the company and what they do; their “thousand-product safety story”; the importance of strategic prevention; and their passion for helping to ensure that the world’s supply chain never breaks a link.

 

IN THIS EPISODE WE DISCUSS:

 

[06.54] Dirk’s career journey, how the industry has changed, and what he loves so much about helping businesses tackle their safety challenges.

“Back then, it seemed to me that the industry was very siloed… and, over the years, what’s happened is that everybody’s understood that this is now a vital link in the supply chain. If the goods aren’t coming in the door, they’re not going out the door – loading docks are very important!”

[08.50] An overview of Ideal Warehouse – what they do, how they help their customers and Dirk’s key role.

[09.55] A closer look at Ideal Warehouse's forklift safety accessories and guarding line.

“One of the simple ways we help is to provide guarding systems to help delineate people from things that move, in other words, dangers.”

[11.27] A closer look at how Ideal Warehouse works collaboratively with their customers to develop innovative solutions to emerging challenges.

“I call them our mad scientists! We have an engineering group and an R&D group that basically takes a customer’s inquiry or unmet need, and says lets develop something that’s a little bit more unique and creative to help solve that problem.”

[14.31] Collaboration and planning: two key approaches to tackling common industry challenges.

“The most important move is planning… and involving all of the key players in the decision making process… when the whole group comes together and builds the solution together, chances are that solution is much better.”

[15.49] In an ever-evolving industry, why cleaner air is a key focus for many customers in a post-pandemic environment.

"The White House commissioned a study and they found that 30% less illness happens when the workplaces air has been cleaned.”

[18.29] What onboarding looks like with Ideal Warehouse.

[19.34] The ideal client for Ideal Warehouse, and some of the questions a potential client should ask themselves before reaching out.

“The people that appreciate our solutions the most are the ones that have a deep safety culture.”

[21.36] A case study showing how Ideal Warehouse developed a new solution to a dangerous dock trailer stand issue for an automotive client, helping to keep people out of harms way, as well as delivering time and cost savings.

“It’s our 'no boots on the ground' solution.”

[26.56] The future for Ideal Warehouse Innovations.

RESOURCES AND LINKS MENTIONED:

 

Head over to Ideal Warehouse Innovations’ website now to find out more and discover how they could help you too. You can also connect with Ideal Warehouse and keep up to date with the latest over on LinkedIn, or you can connect with Dirk on LinkedIn.

This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes 306: Create Long-Standing Opportunities and Reduce Costs, With DM Delivers; 304: Discover Success at the Intersection of Logistics and Technology, with Flexe299: Modernize Your Ecommerce Supply Chain, with Shipium297: Make Smarter Packing Decisions, with Paccurate296: Take Control of Managing Your Demand Chain, with SEKO294: Optimize Warehouse Productivity, with Locus Robotics or 289: Achieve Control, Capacity and Care, with Estes Forwarding Worldwide.

Check out our other podcasts HERE.

Nov 24, 2022

It’s the fourth and final episode of our Driving Your Parcel Performance mini-series, in collaboration with Sifted!

Last week in episode three, I was joined by Elle Brown for an episode called “Check Engine Light!” We talked all about measuring your contract health; contract compliance; strengthening carrier relationships; and the growing trend in ensuring customer success.

And today in episode four, the final episode in the series, we’ll be jumping into Sifted’s virtual sandbox! I’m joined by Cameron Clark, Product and Logistics Engineer at Sifted, to talk all about contract modeling; its role in providing internal visibility, as well as external carrier management; and empowering businesses to negotiate with confidence in a very challenging environment.

 

IN THIS EPISODE WE DISCUSS:

 

[01.32] How Sifted’s virtual sandbox complements the other tools within the carrier management suite, to help support shippers in their contract negotiations, aid understanding and simplify the process.

[03.05] The relationship between shippers and carriers, and the challenges in the current environment from a negotiation standpoint.

“It’s an interesting dynamic out there right now… you’ve got to really understand where you’re coming from, what kind of shipping profile you have and be able to maximise that for what the carrier’s are doing… it’s no longer an us versus them, it’s really become a partnership.”

[05.02] How simulation and modeling can give customers a leg up when it comes to difficult contract negotiations in a carriers market.

“Modelling is the first step. It’s going to show you, in a simplified way: 'here’s where your spend is, here’s where you can make the biggest impact, here’s where you can make improvements' – and really give you that roadmap.”

[06.50] How data can help shippers to understand the carriers perspective, make themselves more desirable as a client, have more successful conversations and ultimately give them the confidence to make better decisions.

[10.40] As both a logistics and product engineer, how Cameron uses his passion and expertise to work with clients to help them engineer and execute strategies.

“I get to take all of that information and all of the requests I get and say ‘we need a software solution for this.’”

[12.13] The many negotiable parts within any one contract, and how Sifted can help shippers model changes.

“We have an entire engine built to say… ‘you have this discount today, but we really think you should be aiming for this discount’ and to help guide you through that process.”

[15.35] A closer look at how the virtual sandbox works.

“It’s geared towards doing everything in bitesize chunks, rather than being thrown 150 different variables all at once… you can see those dollar amounts change service by service until you’ve completed your entire contract."

[16.48] How Sifted’s virtual sandbox can support the challenges of dual sourcing, and how that functionality will expand, based on customer feedback.

[17.53] How the virtual sandbox can help with internal buy-in, stakeholder management and team development.

“One of the first bits of feedback we got when we started to show this tool was ‘this is the best thing I’ve ever seen to be able to teach my own teams how a contract works!’”

[21.16 ] The ideal client for Sifted’s virtual sandbox.

[22.00] How shippers have been using Sifted’s tools to better understand how contract negotiation works, and shine a light on carrier relationships.

[25.42] Cameron’s final thoughts for the future of the industry.

“The market today is more volatile than ever… and if you’re still working from Excel spreadsheets and sticky notes, there’s a better way! There are tools out there to make your life easier and help you get more effective results.”

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Cameron on LinkedIn.

If you enjoyed the show, why not catch up with the rest of our Driving Your Parcel Performance series: episode 301, Contract Monitoring , episode 303, Better Performance and episode 305 Check Engine Light.

Don’t forget that you can also listen to our Tomorrow’s Insights Delivered Today mini-series in collaboration with Sifted. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modelling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

Nov 21, 2022

Today I’m joined by DM Delivers, a long-standing logistics service provider that is passionate about providing logistics services that deliver time and cost savings across your entire organization.

DM manages the inbound, outbound and drop shipment logistics needs for their clients. As well as leveraging DM’s services to reduce costs, clients of all sizes can also benefit from utilizing DM's cost-free services including claims management, freight bill auditing, general ledger coding, consolidated invoicing and vendor compliance. And, customers can manage it all with EasyFreight™, DM’s proprietary cloud-based Transportation Management System.

Today Nicholas Isasi, Executive Vice President at DM Delivers, joins me to chat all about the company and what they do; acting as an extension of your business; finding the balance between reducing cost and enhancing service; and bringing visibility and control to your supply chain.

 

IN THIS EPISODE WE DISCUSS:

 

[06.44] Nicholas’s career journey and how he came to fall in love with supply chain.

“I think that, for most people, that are in supply chain and logistics, they don’t get into it on purpose! And my story is pretty much the same… I was going to school to become a recording engineer, all my classes got cancelled, I looked in the paper and got a job driving a forklift!”

[07.56] How, and why, DM Delivers was founded, and how it evolved over the years.

“We evolved and, as our catalogue guys became e-comm guys, we started having more forward logistics problems, and so we had to come up with a lot of reverse logistics type solutions.”

[08.31] An overview of DM Delivers – what they do, how they help their customers and their key focus areas.

“We consider ourselves a full service company, but the majority of our focus is on ecommerce deliveries and reverse logistics.”

[10.08] The challenges in reverse logistics, and why DM’s unique solutions are so important in helping companies tackle them.

“We soon discovered that there were a lot better things we could be doing for the environment, and socially… we’ve developed a hyper local solution… and we’re able to report back to our clients the true ESG’s.”

[12.01] Why DM Delivers is so intentional about sustainability.

“We saw a lot of good product, that could’ve been used to help people, being disposed of. And it didn’t sit right with any of us at DM. We kept looking at each other and thinking ‘there’s got to be a better way.’”

[15.32] A closer look at EasyFreight™, the proprietary technology that powers DM’s solutions.

[16.51] What onboarding and implementation looks like with DM Delivers.

“We’re able to accommodate whatever our clients want because, for us, it’s all about keeping it simple.”

[17.36] The ideal client for DM.

“We’re looking for somebody that has non-conveyable freight… something that UPS or FedEx will over max you for... Anything that’s big and bulky. You have a kayak? Were all about it!”

[18.42] A case study showing how DM helped a fitness equipment client to manage their returns, allowing them to reduce time in home and re-commmerce items locally, resulting in big transportation cost savings and ESG goals being met.

[20.11] The future for DM.

“We’ll continue to find new ways to make returns and reverse logistics easy – and to just do more good in the world.”

RESOURCES AND LINKS MENTIONED:

 

Head over to  DM Delivers’ website now to find out more and discover how they could help you too. You can also connect with DM and keep up to date with the latest over on LinkedIn, or you can connect with Nichloas on LinkedIn.

This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes 304: Discover Success at the Intersection of Logistics and Technology, with Flexe, 299: Modernize Your Ecommerce Supply Chain, with Shipium297: Make Smarter Packing Decisions, with Paccurate296: Take Control of Managing Your Demand Chain, with SEKO294: Optimize Warehouse Productivity, with Locus Robotics or 289: Achieve Control, Capacity and Care, with Estes Forwarding Worldwide.

Check out our other podcasts HERE.

Nov 16, 2022

It’s episode three of our Driving Your Parcel Performance mini-series, in collaboration with Sifted!

Last week, we put the spotlight on the complex area of contract performance. I was joined by Caleb Nelson, Chief Growth Officer and friend of the show, to dive deeper into Sifted’s carrier management suite – we talked all about some of the big challenges happening in the industry right now and where carrier relationships fit in; analyzing and scoring contract performance; and how you can tackle the complexities of your agreements, to drive performance-enhancing outcomes, with Sifted.

And today in episode three, I’m joined by Elle Brown, Senior Client Success Manager at Sifted, to chat all about measuring your contract health; contract compliance; strengthening carrier relationships; and the growing trend in ensuring customer success.

 

IN THIS EPISODE WE DISCUSS:

 

[01.45] The different ‘check engine’ lights within Sifted’s carrier management suite, and how they help clients to understand when they have a problem.

“The great thing about the suite is that there are different kinds of check engine lights – we have different tools to determine all the different types of problems a shipper may, or may not, have.”

[04.37] How Sifted works with their customers to look under the hood and determine what’s gone wrong, once a problem is identified.

“The problems that we’re helping shippers solve – they may be similar to other shippers, they may be similar to the market, but each shipper is unique.”

[07.26] Contract health: what it means, and a closer look at what a healthy contract is vs an unhealthy one.

“When a contract isn’t in optimal health, it’s one that isn’t optimized with rates, discounts, minimums, terms, in a way that we know is possible for the types of clients we’re working with. Or, it doesn’t take into account the specs of that unique shipper in a way that benefits the shipper – and their relationship with the carrier.”

[10.36] What it means to make your contract health measurable and scalable, and why it’s so important.

“Measurable contract health allows you to have constant conversations, internally and with your carriers.”

[15.10] How compliance works within Sifted’s carrier management suite, and exactly why compliance is so important.

“It allows you to evaluate whether perceived situations are true or not… I’ve had clients feel some distrust with their rep or carrier…we’ve been able to audit agreements and see that ‘yes the carrier is in compliance’ and that this perceived issue is from an unintended situation… so they have that peace of mind.”

[18.35] From cost savings to improved relationships, the positive impacts of ensuring, and understanding, compliance and achieving optimal contract health.

“Having the data you need really does help to strengthen those relationships with your carrier… so that, through collaboration, all parties are benefiting.”

[22.31] The rise of client success, and the shift in focus towards a ‘my customer’s success is my success’ mindset.

[25.31] Why the growing trend in client success is going to continue to grow, and the wider implications for the industry when we start to think more collaboratively about creating environments that breed success for everyone.

" 'Let's really make sure we understand your organization, let's understand what success looks like to you, and let's do everything we can to create success for you.' If you’re collaborating with someone like that, it's hard to want to stop!"

[27.56] Examples around how utilizing the tools within Sifted’s carrier management suite has helped customers make data-powered decisions, form better strategies and optimize their operations.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Elle on LinkedIn.

If you enjoyed the show, why not catch up with episodes one and two in our Driving Your Parcel Performance series, episode 301, Contract Monitoring and episode 303, Better Performance [LINK WHEN LIVE].

You can also listen to our first mini-series in collaboration with Sifted. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modelling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

Nov 14, 2022

Today I’m joined by Flexe, an exciting and forward-thinking disruptor in the logistics and supply chain industry, that is on a mission to create an open logistics network that optimizes the global delivery of your goods.

Flexe solves the hardest omnichannel logistics problems for the world’s largest retailers and brands. Integrating technology, open logistics networks, and elastic economic models allows Flexe customers to move fast, at scale, and with precision. Founded in 2013, Flexe brings deep logistics expertise and enterprise-grade technology to deliver innovative eCommerce fulfilment, retail distribution, same-day delivery, and network capacity programs to the Fortune 500.

Today Jordan Lawrence, Director of Logistics Strategy at Flexe and Head of the Flexe Institute, joins me to chat all about the company: what they do; solving logistics problems with technology; helping customers to compete with Amazon; and why the future is fixed AND flexible.

 

IN THIS EPISODE WE DISCUSS:

 

[06.52] The trends and challenges the industry is facing right now, and what Flexe are seeing with their enterprise clients.

“There’s a damned if you do, dammed if you don’t, type strategy that’s a real challenge. Most shippers have two choices – and there’s serious trade-offs on both sides.”

[08.38] How Flexe was founded, and the challenges it was built to solve.

“How warehouse capacity works – essentially you have to build the church for Easter Sunday… so during periods of non-peak, you have periods of wild underutilization… And so the supply-demand matching functions in warehousing are wildly inefficient.”

[10.02] An overview of Flexe – what they do and how they help their customers.

“We serve as a single point of integration that represents this holistic bucket of capacity. And then we match their need with the right operator, that has the right skillset.”

[12.07] Flexe’s strategically placed warehouses, and their approach to evolving consumer behavior and new fulfilment strategies.

“As there become more dispersed inventory strategies to service this direct-to-consumer channel, secondary, tertiary and non-traditional warehouse markets become more and more important – and that’s exactly where you’re going to have a challenge finding the right type of operator.”

[15.34] All about capacity – the challenges, the impact of the pandemic, and how Flexe can help.

“The real challenge with capacity in the traditional model is that you need to make 2, 3, 5, 7 year capacity decisions… people need optionality… the strategy that we work with shippers to employ is this option to wait and see. ”

[20.18] What onboarding and implementation looks like with Flexe.

[22.02] The ideal client for Flexe.

[23.26] Two case studies, showing how Flexe work with their clients as a trusted fulfilment partner to help them react quickly, pivot where necessary, meet demand and resolve unexpected issues.

“Everyone uses this word flexibility, and it’s kind of nebulous… to me, flexibility – especially in warehousing – is one thing, and that’s speed.”

[25.55] The future for Flexe.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Flexe’s website now to find out more and discover how they could help you too. You can also connect with Flexe and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Jordan on LinkedIn.

This episode was filmed at Home Delivery world. If you enjoyed it, and want to explore some of the other great content filmed at the event, why not check out episodes 299: Modernize Your Ecommerce Supply Chain, with Shipium, 297: Make Smarter Packing Decisions, with Paccurate, 296: Take Control of Managing Your Demand Chain, with SEKO, 294: Optimize Warehouse Productivity, with Locus Robotics or 289: Achieve Control, Capacity and Care, with Estes Forwarding Worldwide.

Check out our other podcasts HERE.

Nov 10, 2022

Wouldn’t it be amazing if we could predict the future? Well, with Sifted, you kinda can…

We wrapped up our first mini-series with Sifted a few months ago, released the first episode of our second mini-series last week and you all still want more–so of course, we delivered.

So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships.

Today in Episode 2, Better Performance, I’m joined by Caleb Nelson, Chief Growth Officer at Sifted, to talk all about some of the big challenges happening in the industry right now and where carrier relationships fit in; analyzing and scoring contract performance; and how you can tackle the complexities of your agreements, to drive performance-enhancing outcomes

 

IN THIS EPISODE WE DISCUSS:

 

[01.15] An introduction to Caleb Nelson and Sifted’s brand new product, their carrier management suite.

“It’s not just a brand new product for us, but it’s brand new for the industry – it’s really never been done before!”

[01.53] A discussion about what contract performance means

  • Changes to discounts
  • Rate increases
  • Impact on contracts

[05.48] A conversation about renegotiating contracts, when you should review, what you should be paying attention to, and what the rate increases mean.

“If you do implement the Sifted technology to be able to take a look at everything, you might actually be winner after doing that, regardless of the general rate increase” -Sarah

[10.14]  Challenges in the industry right now.

  • GRI’s
  • Importance of having technology in place

[14.43] Sarah and Caleb discuss carrier performance within the Sifted Carrier Management Suite.

  • Discount tiers
  • Service levels
  • Negotiating from data and logic

“Clean, simple. easy conversations for you to be able to take a data-driven approach to make a good impact on your business.” -Caleb

[18.55] A deeper dive into the process of obtaining the data needed for conversations with the carrier rep, the ease of getting the data, the meaning of “30 Seconds Easy” and the use of dashboards within the platform, as well as scoring and transparency.

“I think it is really important to make data consumable and make it so that it’s very easy to understand.” -Caleb

[25.00] Who will benefit from using the contract management suite

[26.14] Examples of helping someone with Sifted’s technology.

[29.28] Predictions for 2023.

[31.50] Caleb’s final words.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedInTwitterFacebook and YouTube, or you can connect with Caleb on LinkedIn.

If you enjoyed the show, why not check out our first mini-series in collaboration with Sifted where we really predicted the future.

It was called “Tomorrow’s Insights Delivered Today“. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modeling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

Nov 6, 2022

In today’s episode of Women In Supply Chain, I’m joined by Charlie Saffro – entrepreneur, industry expert, master networker and mindful leader.

Charlie began her career as a marketing account manager, working on big name accounts like Procter & Gamble, PepsiCo and Gatorade. But, as a connector by heart, Charlie found her true calling when she embraced a career in supply chain recruitment. Charlie founded her own firm, CS Recruiting in back in 2010 and has gone from strength to strength, growing the business from a team of one to 40 and boasting an impressive client list, whilst earning some top industry accolades along the way.

Today Charlie will be talking to us about her career so far; tackling supply chain labor shortages; creating a culture of connectivity; and why recruitment is both a science, and an art. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

 

SHOW SPONSOR:

 

This Women in Supply Chain feature was sponsored by Sifted.

As a business dedicated to empowering confidence within the shipping industry, we’re proud to support women in supply chain. Sifted is the leading logistics intelligence software, that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here.

 

IN THIS EPISODE WE DISCUSS:

 

[07.12] Charlie’s early career in marketing, and her experience of working on big name brands like Proctor and Gamble and PepsiCo.

“It feels like it was a different lifetime!... But when I reflect back, it actually makes so much sense that I landed where I am today with those roots.”

[08.59] How, and why, Charlie pivoted in her career, away from B2C marketing to logistics HR and recruitment.

“Starting very scrappy is what got me, not only interested, but it got me very well-rounded exposure to the industry.”

[13.02] Charlie’s experience of being entirely self-taught, and the general move, in recruitment, away from a focus simply on education.

“We are seeing more and more employers now really emphasizing: ‘We want the right person. We want the personality, we want someone who aligns with our values, who’s going to fit in with our culture.”

[18.59] Charlie’s experience of founding CS Recruiting, whilst raising a family.

“Looking back, it was so crazy that I never stopped, but that’s what gave me that head start. It was almost like I was competing with myself to take advantage of every spare moment I had to either learn or network or put myself out there.”

[24.25] Charlie’s perspective on the current recruitment landscape, and how she is tackling key industry challenges within her business.

“The market is very confusing right now! We’re talking about this recession, we’re hearing about layoffs, but yet what we’re seeing is that the demand for people is way greater than the supply. There are more jobs than there are qualified, available, interested people.”

[28.11] Why Charlie calls herself a master networker, and her top tips for networking success.

“Being passive is a big part of networking, finding what you have in common with someone before just trying to sell them something… LinkedIn makes it easy to network, but it also makes it very hard to sift through the garbage to find out who’s legit.”

[33.55] Charlie’s role as the very first Blended Pledge grant recipient, how she used the grant, and the potential impact the Blended program could have on the industry.

“There’s so much talent out there… and I want to see more females in the industry.”

[40.15] From her parents to a young author, Charlie shares her inspirations.

[42.15] Charlie’s advice for all of the girls and women looking to follow in her footsteps.

 

RESOURCES AND LINKS MENTIONED:

 

You can connect with Charlie over on LinkedIn.

If you enjoyed the show, why not check out episode 21 of Blended - Boost Your Bottom Line: Why You Should Be Retaining Diverse Talent, in which an expert panel discuss the current landscape in supply chain when it comes to talent; how to successfully hire and retain talent; and how we navigate bias to improve company culture.

And if you want to hear more from our next Blended Pledge grant recipient, Dr Gennifer – Founder/Executive Director at TransNewYork – check out episode 20 of Blended: DEI in the Workplace – Not Just The Smart Thing To Do, But The Right Thing To Do or episode 22 of Blended: Tokenism: The Wrong Route to Diversity.

Check out our other podcasts HERE.

Nov 3, 2022

You asked, and we are delivering – with another brand new mini-series, featuring the logistics expert, tech innovator and firm Let’s Talk Supply Chain favorite… Sifted!

We wrapped up our “Tomorrow’s Insights Delivered Today” mini-series with Sifted back in September and it was a real success. I got to talk to some new faces, and old friends, and start to really get under the skin of who Sifted is and what they do.

So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships.

Today in Episode 1, Contract Monitoring, I’m joined by Jeremy Lee, VP of Business Solutions, at Sifted, to take a closer look at Sifted’s contract monitoring solution: how it works; avoiding surprise costs; switching from a reactive to a proactive approach; and exactly how Sifted are helping to drive success for shippers.

 

IN THIS EPISODE WE DISCUSS:

 

[01.42] An introduction to Sifted’s brand new product, their carrier management suite.

“It’s not just a brand new product for us, but it’s brand new for the industry – it’s really never been done before!”

[03.28] A closer look at the development of the suite – why it was a product Sifted was keen to build, what it's designed to do and the feedback from customers so far.

“What we really wanted to do, was to take all of the power we have at Sifted, and put it into the hands of the clients.”

[05.00] An overview of Sifted’s contract monitoring solution, part of the carrier management suite.

“Shippers move between those tiers quite often and our customers kept asking us where they were in their tiers, what happens if they fall, what happens if they climb?”

[07.02] Some of the key challenges when it comes to contract monitoring, what Sifted have seen with their clients, and the impacts of those challenges industry-wide.

“We’re in unprecedented times – everybody just wants precedented times for Christmas!”

[09.06] Exactly how the contract monitoring functionality, within the Sifted carrier management suite, helps to tackle those specific challenges.

“You can’t control what you can’t see, and what you can’t measure.”

[11.24] A deeper dive into exactly what customers can do with Sifted’s contract monitoring tool, including alerts before tier or price changes and modeling spend.

“Often, when you’re negotiating a pricing agreement, reps will use promotional rates or teaser incentives that are set for maybe 12 months, and then they rapidly decrease over time. And as those are decreasing, their general rate increases are going up. It has a compounding impact, so you absolutely have to keep in front of those.”

[14.19] The positive business impact of shifting your mindset from reactive to proactive, with the help of a tool like Sifted’s carrier management suite.

“We all want to sell more product and when you have those orders coming in and your carrier says “sorry, we can’t take them” – that’s a problem.”

[17.50] The top and bottom line benefits, to shippers, carriers and industry-wide, that come about when businesses start to optimize their contract monitoring, take a proactive approach and feel empowered to make data-driven decisions.

“The wider effects to the industry will be streamlining antiquated, or even non-existent processes; eliminating some excess waste… and empowering shippers to do more – and I think, now more than ever, we’re all trying to do more with less.”

[20.40] A taste of how the different solutions within Sifted’s Carrier Management Suite work together to create a holistic, bigger picture and ultimately set clients up for success.

“This is the first true cradle to grave technology solution for parcel expense management."

[21.56] The ideal client for Sifted’s contract monitoring solution.

“I don’t think anybody is too large or too small to benefit from this. If you have a carrier contract with agreed pricing, customized to your business, then monitoring is going to be valuable.”

[23.26] A case study showing how Sifted’s contract monitoring solution helped a parent company to identify an issue with a sub-brand that was not using preferred shipping rules, ultimately saving the business money, providing transparency and allowing the client to optimize their operations.

[26.07] Jeremy’s final words.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Jeremy on LinkedIn.

If you enjoyed the show, why not check out our first mini-series in collaboration with Sifted. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modeling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.

Check out our other podcasts HERE.

Oct 30, 2022

Halloween is a notoriously scary time, and what could be more spooky than hearing about some of the nightmares that have befallen supply chain professionals?

Join us for a panel discussion with some of the industry's best and brightest as they share their scariest logistics stories.

You'll hear more tales than just woes from suppliers who couldn't deliver on time, warehouses that went up in flames, and shipments that were lost (or never even made it to their destination!).

This is sure to be a frightfully fun event - so don't miss out on some of the nightmares that have befallen supply chain professionals first-hand.

IN THIS EPISODE WE DISCUSS:

 

[05.56] Introduction to the guests

[08.50] Sharing of supply chain horror stories and personal experiences collected from various roles over the years.

[10.01] Financial Nightmares

  • Supplier relationships
  • Maintaining cash flow
  • Being a good human

"I say it as a bad boyfriend relationship at this point or a bad breakup. I don't really want to hear anything else that you have to say, just me give me the stuff that you owe me and move on" -Hope

[15.27] Sarah shares a sting operation horror story

[18.10] Hope discusses how a guest on her show freaked her out

[19.20] Dyci talks about software vendors & implementation nightmares

One listener shares their horror story about software, too:

"My company had decided to switch software providers. They were so fed up with the old provider's lack of updates and support. The new provider was supposed to be a life-saver. But it turned out to be a total mess. The implementation was chaotic and the supply chain was totally messed up. Orders were getting mixed up, shipments were being delivered late or not at all, and the customer service department was swamped with complaints. Worst of all, the company was hemorrhaging money as they tried to fix the mess. It seemed like nothing was going right. Maybe they should have just stuck with the old provider after all..."

[22.10] Microsoft teams are stumping our team

[22.56] Judd chats about emojis and the importance of knowing what they really mean

[23.45] Eric discusses mistakes in journalism and owning up to them

[27.25] Highway mishaps in Mustang, Oklahoma

[30.04] Guests discuss what Halloween costume they would want to wear to work every day and why

[36.05] A discussion about Supply Chain Digital's Article on the 10 supply chain disasters in history

  • 1990's
  • Hershey's IT infrastructure
  • Candy trends

“Maybe that's the [true] supply chain horror story—that we really haven't learned anything from 1999." -Sarah

[41.30] Implementation Horror Stories

  • Crisis mode
  • Rushed timelines
  • Complexity of implementation

[41.55] Eric's take on what joining the LTSC family has meant to him & the future of Logtech Live

[47.30] Favorite Halloween candy

[50.40] Crisis Management

  • Reacting to situations
  • Problem-solving
  • Contingency plans
  • Managing Emotions
  • Owning your mistakes

[59.05] Wrapping up with the guests & final thoughts on what joining LTSC has meant to them and the future of their live shows.

RESOURCES AND LINKS MENTIONED:

Needless to say, we had a blast recording this episode and hope you enjoy listening to it as much as we enjoyed making it! If you want to hear more tales of woe (or just learn from the collective experience of some amazing professionals), be sure to tune in every week.

Head over to our panelists' social media pages (linked above)!

You can also connect with Sarah and keep up to date with the latest over on LinkedIn. Want to binge-watch supply chain solutions? Head over to our YouTube channel.

If you enjoyed this episode, why not check out our other collection of podcasts that can help you avoid any supply chain nightmare out there? We cover everything from DEI to drayage and technology to trucking.

And if you have any stories of your own that you'd like to share, reach out - we're always looking for new content. In the meantime, happy Halloween!

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 10, 2022

Today I’m joined by SEKO Logistics, a global, market-leading provider of logistics services who are small enough to care, but big enough to scale, for shippers around the world.

SEKO provides complete supply chain solutions, specializing in transportation, logistics, forwarding and warehousing. Powered by their innovative and customizable IT solutions, SEKO provide a seamless flow of information, giving their ever-growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, the SEKO model enables customers to benefit from global implementation experience, coupled with vital in-country knowledge and service at the local level.

Today Brian Bourke, Chief Growth Officer at SEKO Logistics, joins me to chat all about the company and exactly how they help their customers; supply chain visibility; the importance of customer satisfaction; and the increasing trend for using supply chain as a competitive advantage.

 

IN THIS EPISODE WE DISCUSS:

 

[07.30] Brian’s career journey, and the huge growth that he’s helped to drive at SEKO.

“We doubled in a size [within a year]… it’s a testament to our investment and expansion in ecommerce, ecommerce logistics, international ecommerce shipping, home delivery and last mile!”

[09.29] An overview of SEKO Logistics – what they do and how they help their customers.

“Wherever our clients are sourcing from, we can help them bring it into their home market. And, from there, it’s all about connecting to ecommerce.”

[15.31] The exponential growth that SEKO experienced during the pandemic, and what they learned.

“It used to be, clients in the same industry followed similar patterns. Well that’s no longer the case. Everyone is unique: everyone’s implementing different things at different times, launching new sourcing in new countries, slowing down their supply chain, speeding it up… all of these things are happening in real time.”

[19.53] SEKO Live’s easy onboarding and implementation process, and the solutions’ ideal customer.

“It’s a disjointed process. We want to create a seamless, integrated, on-brand and ultimately easy process.”

[22.15] A case study showing how SEKO Live helped a key customer to identify which vendor was causing the most service issues with their deliveries, so that they could be laser-focused in creating solutions that reduce returns and ultimately save money.

“Having agile, nimble, flexible, responsive partners that can help you pivot has been ever more critical.”

[24.01] From strategic partnerships and acquisitions to the growth of e-commerce, the future for SEKO Logistics.

“There’s an ecosystem out there, and we should all leverage it… it’s so important to partner with, and purchase from, best-in-class providers. Technology is critically important – but you don’t need to do it all on your own anymore!”

RESOURCES AND LINKS MENTIONED:

 

Want to dive in a little deeper? Head over to SEKO Logistics’ website now to learn more and discover how they could help you. You can also connect with SEKO Logistics and keep up to date with everything they have going on over on LinkedIn, Twitter or Facebook, or you can connect with Brian on LinkedIn. You have your option, so take control of your demand chain today.

If you enjoyed this episode, and are interested in learning more about the challenges and opportunities to be found in shipping, why not check out No Bullshipping with Hope White, one of our incredible live shows, that regularly features the key players, and their suppliers, that support both the global and domestic supply chain. And if you're thinking about how ecommerce has changed as we head into 2023, why not listen to 238: Year In Review, featuring journalist and logistics tech expert Eric Johnson - what a year 2022 has been!

Check out our other podcasts HERE.

Oct 2, 2022

In today’s episode of Women In Supply Chain, I’m joined by one of the Let's Talk Supply Chain family - a woman who is helping leaders discover the value of connected planning, with supply chain best practices and stories that matter: it’s Naomi Sylvian.

Naomi has 16 years of experience in telling brand stories, powering sales enablement, and increasing brand exposure and online lead generation. Naomi’s marketing career has seen her assume leadership roles at a number of healthcare and technology brands, before taking on her current role in supply chain solution marketing at IT firm, Anaplan. Naomi is passionate about empowering women, and also has a decade of experience in mentoring other marketing and creative professionals.

Today Naomi will be talking to us about her career so far; embracing a career in supply chain; collaborating with me on my women in supply chain blog series; and the importance of mentors. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

SHOW SPONSOR:

 

This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support Women in Supply Chain. Sifted is the leading logistics intelligence software that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here.

 

IN THIS EPISODE WE DISCUSS:

 

[07.46] Naomi reflects on what being featured in Let’s Talk Supply Chain’s Women in Supply Chain series means to her, and she shares her experience as a panellist on Blended.

“You, and the women in supply chain who I’ve been writing about and lifting their voices – you’ve all inspired me through the most challenging times… it’s been a big part of what’s kept me hopeful.”

[11.42] Naomi’s journey: how she developed her career in marketing, and discovered a love of supply chain.

“In Beyonce terms: I fell crazy in love when I was introduced to supply chain!”

[18.53] Naomi shares her experiences as a woman in a typically male-dominated industry, and discusses why she thinks that times are changing.

“I think there’s been a culture shock, since I broke into corporate, for some people, but I really think that women who are strong make an impact.”

[21.41] Naomi discusses her work mentoring at-risk teens in her local community, and what that means for her, both personally and professionally.

“Being able to show up, as a reliable adult for them, and set a positive example for a healthier future makes a difference.”

[27.05] Naomi’s five key mentors and inspirations.

“I’m energized by people who are as tenacious as they are kind.”

[32.40] How Naomi found her voice, and how it continues to grow and develop.

[37.23] Naomi shares what she’s learned about herself along the course of her journey so far, and what the future might hold.

“I’m continuously learning that you can never stop learning!”

[38.56] Naomi’s advice for all of the girls and women looking to follow in her footsteps.

“Focus on making a habit of raising other people up with you.”

RESOURCES AND LINKS MENTIONED:

 

You can connect with Naomi Sylvian over on LinkedIn.

If you'd like to hear more from Naomi, check out episode 23 of Blended – The Rise of Asian Discrimination. And if you want to find out more about one of Naomi’s inspirations in the industry, listen to episode 287 of our Women In Supply Chain series, featuring the fabulous Jolene Peixoto.

Check out our other podcasts HERE.

Sep 26, 2022

Today I’m joined by Locus Robotics, a super innovative technology brand that is creating ground-breaking robotics technology, with the right mix of power and flexibility, to improve warehouse productivity.

Locus design and build innovative autonomous mobile robots, that work collaboratively alongside people in the fast paced logistics and fulfilment industries. With Locus’s powerful and intelligent autonomous solutions, workers can pick 2x-3x faster with near-100% accuracy and less labor, delivering higher productivity and a better workplace.

Today Kait Peterson, Senior Director of Product Marketing at Locus Robotics, joins me to chat all about the company: what they do; the importance of flexibility in supply chain; using robots to empower people; and how automation can drive a competitive advantage.

  • With Locus’s powerful and intelligent autonomous solutions, workers can pick 2x-3x faster with near-100% accuracy and less labor, delivering higher productivity and a better workplace.
  • Get your business the competitive edge it needs with our innovative technology
  • Say goodbye to underperforming warehouses and fulfillment centers – let Locus help you optimize your space for maximal efficiency
  • Keep up with the Joneses (or rather, the Amazon) by implementing Locus into your supply chain – we promise you won’t regret it

 

IN THIS EPISODE WE DISCUSS:

 

[07.08] The current landscape of the warehousing industry and its challenges, from labor shortages to the knock-on effect of port delays.

“Warehouses are the new bottleneck… The key is going to be all about throughput.”

[08.01] With robot sales reaching record highs, Kait reflects on how the industry is thinking about, and implementing, robotics solutions.

“There are two methodologies for implementation, but the key is to have a robotics solution that improves efficiency and productivity, but also makes your workers lives better, so you can keep and maintain the talent you have.”

[09.31] An overview of Locus Robotics – what they do and how they help their customers.

“We focus on collaborative robots in the warehouse – we have robots that work seamlessly with your workforce.”

[11.19] A closer look at LocusOne, the technology platform that powers the Locus robots.

[12.07] How, and why, brands are using Locus as a competitive advantage in a challenging market.

“A lot of our customers see it as such as competitive advantage, that they don’t want anybody else to know that they’re using Locus!”

[13.34] The relationship between people and robots, and why Locus’s solution is all about empowering people, not replacing them.

“We’re centered on the people… We were originally a logistics company that saw the problems in the warehouse and used robotics to solve them.”

[15.56] A closer look at onboarding, integration and training with Locus, and the flexibility that the solution can bring.

[17.46] The ideal client for Locus.

[19.11] Two case studies showing how Locus work with their customers to design customized solutions for complex omnichannel challenges.

[21.07] From safety to customer satisfaction, the many and varied benefits of robotics.

“Now is the time to get into robotics!”

[23.04] The future for Locus Robotics.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Locus Robotics’s website now to find out more and discover how they could help you too. You can also connect with Locus Robotics and keep up to date with the latest over on LinkedIn, Twitter or Facebook, or you can connect with Kait on LinkedIn.

If you enjoyed this episode, why not check out our blog, What are Autonomous Robots?  8 Applications for Today’s AMRs, written by Jason walker, co-founder and CEO of Waypoint Robotics, a leading provider of heavy payload capacity and omnidirectional AMRs, that was acquired by Locus in 2021. Or why not read all about The Warehouse of the Future, as predicted by logistics expert Gwynne Richards.

Check out our other podcasts HERE.

Sep 22, 2022

It’s the fourth and final episode of our Sifted mini-series!

Last week in episode three, I was joined by Caleb Nelson, Chief Growth Officer, to talk all about Sifted’s Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation.

And today in episode four, we’ll be turning our attention to Sifted’s Contract Management Suite. I’m joined by Adam Moulding, Chief Innovation Officer, to talk all about the platform; helping customers to go beyond a one-and-done negotiation mindset; the importance of strengthening business relationships; and the role of innovation in the future of supply chain.

 

IN THIS EPISODE WE DISCUSS:

 

[01.43] Some of the big challenges around contract management in the current climate.

“Contracts have become even more difficult, there are a lot more vendors… and figuring out all of the supply chain components – contracts, what’s active, what discounts are expiring – has become a real challenge for businesses… who’s profession isn’t supply chain!”

[03.29] An overview of Sifted’s contract management suite – how it helps its customers, and how it helps to tackle those key challenges.

“It’s about providing visibility… You need to be looking at your contracts. And you need to be comparing those contracts to your every day shipping profile.”

[07.06] A closer look at what customers can do within Sifted’s contract management suite platform, and the different ways they can hone contracts and optimize their shipping strategies.

“How do I know what I should be doing on a daily basis, and how do I measure whether or not I am doing it?”

[11.28] An explanation of re-rating, how Sifted’s solution allows customers to run re-rating scenarios, and how it empowers them to make confident data-driven decisions.

“We’re breaking down those variables into easily understandable changes… anybody can go in and play with the numbers and understand ‘how does this impact?’”

[14.01] A closer look at Sifted’s contract monitoring, and how it helps take customers beyond a one-and-done negotiation mindset.

“They say that data is the new gold but really, data insights are the most valuable thing.”

[20.02] The role of innovation in setting businesses up for success now, and in the future; and its importance to the overall future of supply chain.

[22.56] A closer look at Sifted’s newly launched compliance tool, what it does and how it complements the existing range of Sifted solutions.

[25.53] The ideal client for Sifted’s contract management suite.

[26.58] A case study looking at how Sifted helped a key client find solutions to a huge rise in shipping costs, ultimately helping them to reduce costs whilst increasing business.

[32.13] Adam’s key takeaways from the mini-series, and his predictions for the industry as we head into 2023.

“Businesses and shippers have to be flexible and adaptable – to carrier changes, to market changes, to supply chain blockages and all of the different things that are going to be thrown at them.”

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Adam on LinkedIn.

If you enjoyed the show, make sure you catch up on any episodes of our Tomorrow’s Insights Delivered Today mini-series that you might have missed. Listen to Episode 1, Empowering Confident Decisions, Episode 2, A Shipper's Crystal Ball and Episode 3, Enabling Operational Automation.

Check out our other podcasts HERE.

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