Don Hicks talks about Optilogic & what they do; answering the supply chain 'what-ifs'; & finding the perfect balance between cost, service, risk, and ESG goals.
[06.37] Don’s entrepreneurial career history, and how it led him to found Optilogic.
[08.15] Optilogic’s evolution from a generic #platform designed to empower developers, to a supply chain design solution; and why the principles of supply chain design need redefining.
[20.31] An overview of Optilogic – who they are, what they do, and how they help their customers.
[22.24] The ideal client for Optilogic.
[27.53] The stories behind brand names Llamasoft and Cosmic Frog; and why Don wants to bring the fun to supply chain.
[30.37] A closer look at Cosmic Frog’s three core areas – #optimization, #simulation, and #risk.
[37.17] A deep dive into how Optilogic helps customers in a variety of different ways; and why we need to stop judging #investments based purely on financial return.
[40.27] How supply chain design and simulation can measure #sustainability to give businesses the information they need to start making impactful change; but why organizations need to reach a trade-off between cost, service, risk, and ESG goals.
[44.27] Don’s predictions for future #technology trends.
[49.08] The future for Optilogic.
The panel talk about microaggressions: what they are; how to identify them; how to tackle them; and their personal experiences.
Bill Benton talks about GAINS; how supply chain decision-making has changed; the impact of machine learning & AI; and committing to democratizing supply chain.
[06.11] An overview of GAINS – who they are, what they do, and how they help their customers.
[09.21] Bill’s father’s vision for GAINS, when he founded the organization in 1971, and the company’s evolution through to the present day.
[12.11] Bill’s move from GAINS CEO to co-founder, and how #industry changes are driving Bill’s vision for GAINS as an organization, but also for their clients and for the industry.
[17.12] The ideal client for GAINS.
[22.43] A deep dive into how GAINS helps customers and delivers up to 5x return on #investment.
[26.41] How supply chain decision-making has changed, and the impact of machine learning and #ai on the industry.
[29.01] GAINS' mission to #democratize supply chain – what it means, why it’s so important, and how that mission will change the industry.
[31.25] GAINS’ recent successful customer conference, and how it facilitates open two-way conversations that help GAINS build targeted, highly effective future #solutions for clients.
[33.59] The future for GAINS.
Tudor Maxwell talks about logistics digitization; change management; training and development with WiseTech Academy; & why chaos isn’t necessarily a bad thing.
[01.45] An introduction to today’s guest.
[02.53] An introduction to WiseTech Academy.
[04.25] The current landscape of logistics digitization.
[09.17] From difficulty adapting existing processes to new tech, to fear of the unknown, why one of the biggest barriers to success within supply chain digitization is people – but why some resistance is actually healthy.
[13.32] Why a little chaos is to be expected in the early stages of planning a change management and digitization process, and how organizations can start to overcome objections.
[20.03] How companies can start to excite the wider team for change and include them on the digitization journey to ensure a smooth transition.
[23.17] The importance of training and development when it comes to change management and ongoing digitization, and WiseTech’s vision for the Academy as well as for driving change across the industry.
[25.06] The importance of collaboration between supply chain stakeholders when it comes to optimizing supply chain efficiency and decision-making.
[26.52] How individuals, as well as organizations, can engage with the WiseTech Academy to learn and upskill.
[29.02] The importance of creating a learning-oriented culture that encourages continuous improvement and embraces change.
[32.34] The three key stages of change management for successful digitization projects.
T.J. Kragenbrink talks about her career pivot and what she’s learned along the way; becoming an industry award-winner; and making strides in sustainability.
[07.23] T.J.’s early years, from #education to her career as a teacher.
[11.18] The four big transferable skills that T.J. took from teaching to supply chain.
[15.03] Why T.J. decided to leave teaching, and the journey that brought her to supply chain.
[20.01] The mentor who inspired and advised T.J. throughout her career #journey.
[21.12] An introduction to Inmar Intelligence and what they do; and the unique culture Inmar has created to support and nurture its team.
[23.22] The importance of a supportive #culture for working mothers; prioritizing self-care; and how T.J. finds her personal work/life balance.
[29.11] T.J. reflects on #sustainability – what she does personally, as well as how she is tackling the complex issue of post-purchase solutions at Inmar.
[35.37] T.J.’s recent 2023 Supply & Demand Chain Executive Women in Supply Chain award win, and what she’s looking forward to at the forum.
[37.20] Why women should pursue a career in supply chain, and T.J.’s advice.
[39.55] The future for T.J.
Nachi Mendelow & Mohan Dipsingh talk about risk, resilience, technology and why taking a holistic approach to your supply chain is the key to success.
[01.49] An introduction to today’s guests.
[04.04] How the pandemic exposed #vulnerabilities in supply chains worldwide, bringing the topic of risk to the fore; and the most significant lessons we learned.
[07.18] The different types of working #siloes; the inherent risks for companies that continue to operate in silos; and the power to be found in embracing #collaboration.
[12.27] From robust escalation processes to creating a #culture of ongoing learning, how organizations can build resilience into their supply chain operations in order to adapt, tackle challenges, and manage risk and #disruption.
[18.33] The importance of taking a #holistic approach, from bringing different business units together with customers and suppliers to a focus on global optimization instead of local.
[22.09] The #strategies that companies should be looking to employ when it comes to assessing and managing risks within their network of trading partners.
[25.36] How #technology has evolved to become a critical component of supply chain risk management.
[30.07] Why adopting a single operating platform for end-to-end #logistics is crucial for risk identification and mitigation.
[33.00] How CargoWise has helped organizations to build resilience into their supply chains, with their robust solutions, strong #infrastructure, and strategic partnerships.
[39.03] The risks we can all expect to see in 2024.
Fraser Robinson talks about Beacon Technologies; carbon and collaboration; building a data-centric approach to supply chain; and the problem with ERP's.
[06.00] Fraser’s career journey, and how a leadership role at Uber led him to discover a passion for a supply chain and go on to establish Beacon.
[08.31] The #disruptions and challenges within supply chain, the importance of #data, and why data sharing makes your organization a better service provider.
[15.01] An introduction to Beacon – who they are, what they do, and how they help their customers – and Beacon’s three levels of #visibility.
[19.23] The ideal client for Beacon.
[21.29] A closer look at Beacon’s tracking #software, the benefits, and how they're going deeper with #visibility and #data.
[28.10] How Beacon is helping clients cut #carbon and meet their ESG goals, and the importance of #collaboration.
[34.52] How Beacon helps clients achieve high and measurable ROI, from reducing detention and demurrage costs to empowering teams in contract negotiations.
[38.45] The problem with ERP systems, and why supply chain visibility platforms like Beacon are helping to solve the supply chain data challenge.
[40.55] Why Beacon is committed to empowering businesses, large and small, and the impact it will have on the industry.
[43.45] The future of the industry, and the growing importance of #automation.
Craig Seelig & Laurie Arnold talk about the compliance landscape; the cost of non-compliance; & the importance of technology to create a single source of truth.
[01.49] An introduction to today’s guests.
[02.40] A closer look at the ever-changing compliance landscape, and some of the biggest changes that have impacted the industry in recent years.
[05.20] Why compliance has become a huge cost center for global organizations.
[10.48] Why not investing in compliance can create a false economy, and lead to devastating business impacts.
[13.04] How technology can help to tackle modern compliance issues, and how a single, integrated technology can bring competitive advantage for organizations and help them more effectively navigate our complex regulatory landscape.
[17.47] A closer look at the CargoWise customs and compliance solutions that are changing the game for clients.
[21.35] The added value of CargoWise’s denied party screening.
[23.35] Why JAS Forwarding chose to work with CargoWise and the benefits of being able to see data from beginning to end in identifying patterns and opportunities.
[26.41] Why some of the world’s largest freight forwarders choose CargoWise.
[28.52] Craig and Laurie’s advice for achieving supply chain compliance.
Pete Gowanlock talks about KNNX; the benefits of blockchain; technology & collaboration; and solving the challenge of visibility and information sharing.
[07.04] An introduction to #blockchain.
[09.39] Why the conversations around blockchain have taken a back seat in the last year, but why it remains key to the future of supply chain.
[11.34] The current landscape of blockchain in supply chain, and its huge potential for the future.
[12.34] An introduction to KNNX – who they are, what they do, and how they help their #customers.
[15.41] The ideal client for KNNX.
[17.38] A closer look at KNNX Freight, and examples of effective real-life #applications.
[22.34] KNNX’s Asset Track platform, and how the #solutions within it are solving the challenge of visibility and information sharing for organizations.
[25.21] The importance of collaboration, and why advancing #technology is key to helping companies work effectively together.
[27.25] A closer look at #onboarding and #integration with KNNX.
[32.28] The many and varied opportunities within the blockchain, from #cybersecurity to #sustainability.
[35.44] The future for blockchain, and its application across supply chain.
[37.34] The future for KNNX.
Gene Gander and Amna Shah discuss visibility - what it really means; the challenges and opportunities; tech investments; and how CargoWise can help.
[02.38] An introduction to today’s guests.
[05.05] A closer look at Amna’s company AHS Consulting, her long-standing relationship with WiseTech, and why AHS is a WiseTech and CargoWise partner.
[07.42] What supply chain visibility really means, and why it’s so important.
[11.15] The huge increase in #investment in new visibility tools and #tech since 2020, the role of the pandemic, and why visibility is the industry’s number one priority.
[15.26] A closer look at how that increased investment in visibility tech has begun to impact the industry.
[21.00] The current #challenges and barriers to achieving better #visibility within supply chain.
[27.20] An overview of the solutions that CargoWise is using to break down these #barriers for their customers and deliver better visibility across the industry; and how CargoWise brings visibility to an organization's entire operations, not just freight.
[31.36] The role of machine learning and intelligent #analytics within CargoWise, with solutions such as predictive ETA and container automation.
[33.38] A closer look at the CargoWise #workflow and tracking solution, and how #automation can help optimize teams and reduce resistance to new tech.
[37.37] The ideal client for CargoWise.
[40.00] Gene and Amna’s top tip for achieving supply chain visibility.
The panel discusses what women have to think about vs men; societal expectations; the impact of bias and stereotypes; and how we can create safe spaces for all.
Chris Garrison talks about Onfleet; the importance of empowering drivers; achieving competitive advantage by delighting customers; & the future of the last mile.
[05.52] The evolving landscape of last mile, and the challenges and #opportunities in the space.
[09.20] An introduction to Onfleet – who they are, what they do, and how they help their customers.
[11.03] The ideal client for Onfleet.
[13.19] The importance of effective #dispatching and route planning, its impact on everything from customer satisfaction to sustainability, and what dispatch with Onfleet looks like.
[17.36] Why driver empowerment is key, and how Onfleet’s solutions are creating happy drivers and, ultimately, happy customers.
[21.21] Why customer satisfaction has emerged as an area of opportunity, and how Onfleet are delighting customers in a notoriously difficult space.
[26.07] The power of good data, and what monitoring, reporting, performance and insights look like with Onfleet.
[29.08] A case study showing how Onfleet helped a key client to dramatically reduce route times, opening up opportunities for growth and boosting the bottom line.
[32.46] A closer look at #onboarding and #integration with Onfleet.
[35.31] Last mile trends and what they mean for the future of the sector.
[39.39] Onfleet’s recognition in Gartner’s 2023 Hype Cycle for Supply Chain Execution Technologies as a key player for Last Mile Delivery Solutions, and what the future holds.
Lisa Morales-Hellebo talks about the power of technological invention and innovation; awards; building communities; and making sustainability a priority.
[06.04] Lisa shares an update on what she’s been up to since her last appearance on the show, and the awards and accolades she’s achieved.
[08.44] What awards mean for Lisa and why they’re important, particularly for women and other underrepresented groups within supply chain.
[11.50] A closer look at Lisa’s organization REFASHIONED, what it does, and the growing portfolio of innovative companies it supports.
[13.23] A closer look at Lisa’s Industrial Transformation Fund; what makes it different; her disruptive approach; and the businesses that the fund is investing in.
[21.18] The importance of community; and the impact that the community Lisa is building is having on the industry, from innovation to accelerating change.
[23.55] Why sustainability is at the heart of everything Lisa does, and why our systems need to be completely reworked if we have a hope of stopping, and reversing, climate change.
[28.24] Lisa’s advice for organizations looking to initiate change.
[34.15] A closer look at some of the innovations that Lisa is seeing in the industry, including a spotlight on SIMPLIFYBER, an innovative fashion brand creating the apparel of the future with its proprietary, fully-biodegradable material formula and sustainable additive manufacturing system.
[36.37] Lisa’s role as a mentor at The Founder Institute, and the array of opportunities that are now available for young people coming into the industry.
[39.17] Lisa’s approach to work/life balance and self-care, and the importance of downtime for creativity.
[41.30] The future for Lisa.
Bobby Strenk talks about SecurSpace; the challenges of limited storage and parking space; collaboration and connectivity; and improving driver experience
[05.31] The impact that a lack of industrial outdoor storage (IOS) near major #intermodal hubs, as well as the scarcity of overnight truck parking near major highways, is having on the #transportation and supply chain industries.
[08.04] An introduction to SecurSpace – who they are, what they do, and how they help their customers.
[10.09] A closer look at the SecurSpace Marketplace from a customer’s perspective.
[14.04] A case study showing how SecurSpace helped a key client to avoid waiting times and detention and demurrage costs, boosting #efficiency and saving time and money.
[19.50] How SecurSpace brings #collaboration and connectivity together to help create efficiency and drive the industry forward.
[23.13] The importance of putting a focus on exceptional driver experience, and how SecurSpace is helping to tackle the labor shortage and improve industry conditions by creating a better, safer, and more efficient working environment for drivers.
[27.08] A closer look at the SecurSpace Marketplace from a partner's perspective.
[29.44] The ideal clients, both customers and partners, for SecurSpace.
[32.37] How SecurSpace’s gate management solution enhances their offering.
[34.28] SecurSpace’s recent #acquisition by WiseTech Global, and what it means to them to become part of the WiseTech family.
[36.01] The future for SecurSpace.
Tony Thrasher talks about SPS Commerce; the landscape of retail supply chain; collaboration; and the importance of meeting consumers where they want to buy.
[06.11] An introduction to SPS Commerce, and why #collaboration has been key to their vision and sustained success.
[09.08] The changing landscape of the retail supply chain, and the current challenges and trends of a post-pandemic environment.
[11.38] A closer look SPS – what they do, how they help their customers, and how they facilitate effective working relationships between retail organizations.
[14.20] The ideal client for SPS Commerce.
[16.46] A reminder of what EDI is and the role it plays in data exchange; and how SPS makes #integration and trading partnerships easy and effective.
[22.25] What data and #visibility mean to SPS and their customers; the importance of data normalization; and why customers that use SPS Analytics outperform industry benchmarks.
[26.42] A case study detailing how SPS helped a key 3PL client simplify and speed up customer onboarding, with effective integration and playbooks for working with key trading partners.
[29.55] How SPS is changing the industry for the better with inclusive, two-way collaboration.
[32.51] The importance of meeting every consumer where they want to buy, and how SPS is helping customers to serve their consumers effectively down the chain.
[35.12] What #onboarding and #integration look like with SPS Commerce.
[38.10] What 3PL’s should be thinking about and #investing in as the industry continues to evolve.
[41.29] The future for SPS Commerce.
Lee Newitt talks about DCLI; investing in improving trucker experience; chassis regulation; & its mission to transform the way chassis work within supply chain.
[05.32] A closer look at the landscape of the #intermodal industry, and what the market looks like as we head into the second half of 2023 and into 2024.
[09.13] A breakdown of different #chassis types, and an overview of DCLI – who they are, what they do, and their impressive company growth over the last decade.
[12.00] How DCLI works with a multitude of different industry stakeholders, and why a focus on creating exceptional driver experiences brings everyone together and drives success.
[16.01] The different challenges that DCLI customers face, and the unique, customer-focused, and flexible approach that DCLI takes to problem-solving for them.
[19.39] How DCLI has worked with private domestic container customers to provide flexible #collaborative solutions that have helped these customers scale efficiently and cost-effectively.
[22.22] DCLI’s mission is to transform the way chassis work within the intermodal supply, and how that mission will continue to change the industry for the better.
[24.25] A closer look at DCLI’s best-in-class equipment and ongoing initiatives, from true improvement to chassis refurbishment, that deliver improved #sustainability and efficiency, as well as reduced costs, for customers.
[28.06] How DCLI supports customers in the back end, through tools for tracking and quoting, and the investments we can expect DCLI to make in this area in the coming years.
[30.46] DCLI’s recent #acquisition and the benefits that it will bring.
[31.56] Where DCLI stands on the controversial topic of the government regulation of chassis and the creation of national gray pools.
[37.43] The future for DCLI.
Alexis Mizell-Pleasant talks about her time in the US Navy and her passion for supporting veterans; balancing a career with motherhood; and supply chain trends.
[05.53] Alexis’s early years, and the family history that led her to join the Navy and attend a military college.
[07.53] Alexis’s passion for communication and the arts, why she moved from the military to academia, and how she came to study British literature in London.
[12.10] How Alexis joined AC Business Media, and her prior experience in supply chain.
[14.41] A closer look at Alexis’s role as the Managing Editor at Supply & Demand Chain Executive and Food Logistics magazines.
[15.37] Alexis’s perspective on the supply chain industry, and why it needs to be more proactive in seeking out fresh pairs of eyes.
[16.49] Alexis’s take on the emerging supply chain trends to look out for.
[18.41] Alexis’s experience as a woman, as she moved from the Navy to supply chain, and the similarities between the two worlds.
[19.57] The growth of Supply & Demand Chain Executive and Food Logistics magazine’s Women in Supply Chain award and forum, and their #collaboration with Let’s Talk Supply Chain.
[22.52] The importance of supporting veterans as they transition out of the military and into civilian life, and Alexis’s tips for organizations looking to hire #veterans.
[25.42] Why Alexis is a Mom first, the challenges of striking the work/life balance, and the importance of an understanding, empathetic work #culture.
[29.25] Alexis’s perspective on the importance of supply chain #certifications and ongoing education.
[32.33] The future for Alexis.
Christopher Platt talks about Blackberry Radar; the challenges & opportunities in multimodal; safety & compliance; & why now is the time to invest in tech.
[05.53] Alexis’s early years, and the family history that led her to join the Navy and attend a military college.
[07.53] Alexis’s passion for communication and the arts, why she moved from the military to academia, and how she came to study British literature in London.
[12.10] How Alexis joined AC Business Media, and her prior experience in supply chain.
[14.41] A closer look at Alexis’s role as the Managing Editor at Supply & Demand Chain Executive and Food Logistics magazines.
[15.37] Alexis’s perspective on the supply chain industry, and why it needs to be more proactive in seeking out fresh pairs of eyes.
[16.49] Alexis’s take on the emerging supply chain trends to look out for.
[18.41] Alexis’s experience as a woman, as she moved from the Navy to supply chain, and the similarities between the two worlds.
[19.57] The growth of Supply & Demand Chain Executive and Food Logistics magazine’s Women in Supply Chain award and forum, and their #collaboration with Let’s Talk Supply Chain.
[22.52] The importance of supporting veterans as they transition out of the military and into civilian life, and Alexis’s tips for organizations looking to hire #veterans.
[25.42] Why Alexis is a Mom first, the challenges of striking the work/life balance, and the importance of an understanding, empathetic work #culture.
[29.25] Alexis’s perspective on the importance of supply chain #certifications and ongoing education.
[32.33] The future for Alexis.
Josh Dunham talks about why he co-founded Reveel; helping businesses ship smarter and save more; advocating for clients; & leveling the playing field.
[06.16] The challenges that Josh observed whilst working in sales at DHL, and how they ignited his desire to level the playing field and establish Reveel.
[08.05] What has and hasn’t changed in the 17 years since Josh founded Reveel, and what the industry looks like now when it comes to logistics and shipping management.
[10.03] How Reveel disrupted the market by changing its business model and creating software that removes costly consultancy fees.
[11.22] A closer look at the Reveel platform – what it does and how it helps its customers.
[13.23] The ideal client for Reveel.
[15.05] A case study detailing how Reveel helped a key client to achieve their objective of owning their relationship with their carriers, resulting in a multi-seven-figure cost saving.
[17.08] A closer look at Reveel’s Parcel Shipping & Carrier Contract Monitoring & Management solution, what it does, and the benefits it brings to shippers.
[21.45] A closer look at Reveel’s shipping data analytics software, what it can do, and how it helps customers.
[24.43] The vision behind the launch of Reveel’s Shipping Intelligence™ Platform, how it’s disrupting the market, and whether or not parcel consulting is dead.
[28.04] What integration and onboarding look like with Reveel.
[30.12] The importance of collaborative partnerships, and why Reveel believes in advocating for their customers.
[32.46] The future for Reveel.
Greg Kress talks about MFG & Shapeways; enabling manufacturers to digitize; the challenges in a fast-paced market; and why AI will transform manufacturing
[06.14] The challenges within traditional manufacturing that led to the creation of Shapeways, and how the brand tackles those challenges for its customers.
[08.42] A deeper dive into Shapeways, and the two core halves of its operation.
[13.03] How strategic partnerships allow MFG to manufacture on-demand, and deliver world-class metrics for their clients.
[16.30] The landscape of global manufacturing, and how Shapeways is driving change through its MFG platform.
[23.07] The importance of customization in today’s fast-paced market, and some of the innovative ways MFG has helped customers with complex customization needs.
[25.18] The ideal customer for MFG; how they work together; the key benefits; and why MFG was designed to support customers across multiple industries.
[30.58] An overview of membership options with MFG, and a look at what onboarding and integration look like.
[32.57] The quoting process with MFG and how AI, visibility, and communication are vastly improving the process.
[35.27] A closer look at MFG’s 3D model viewer, and how interactive visualization improves the manufacturing process.
[36.53] The future of the manufacturing industry, the impact of COVID, and Greg’s take on some of the impacts we’re going to see as a result of industry transformation.
[42.35] The future for Shapeways and MFG.
Yifat Baror talks about Osa Commerce; how e-commerce is changing the industry; combining the power of collaboration & visibility; and tackling data chaos
[04.55] Yifat’s entrepreneurial journey and why she co-founded Osa.
[08.40] The current landscape of e-commerce, and how it has changed over the past few years.
[10.14] An overview of Osa – who they are, what they do, and how they help their customers.
[11.53] The ideal client for Osa.
[13.48] A closer look at the Osa platform, and the different ways that customers can engage with it.
[15.18] From data-driven decision-making to risk management, how Osa are using #ai to deliver big benefits for their clients.
[16.55] A case study detailing how Osa helped a key client to achieve connectivity, helping them to access new markets quickly and efficiently, reduce their #logistics costs by 15% and increase revenue by 20%.
[20.03] The current challenges when it comes to data, and why Osa’s mission is to tackle data chaos in the supply chain.
[21.44] Osa’s vision for the future of data, and how they’re innovating to make that vision a reality.
[23.12] What onboarding and #integration look like with Osa.
[25.05] The risk that comes alongside data integration and #digitization, the importance of #cybersecurity, and what supply chain professionals need to think about when they’re driving #digitaltransformation transformation projects.
[29.00] The importance of staying one step ahead, and how Osa are helping their clients to achieve a competitive advantage.
[31.25] The future for Osa.
Holly Pearce talks about her career so far; the changing landscape of logistics; swapping teaching for studying; and why she’s a self-confessed supply chain champion. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps
[04.55] Yifat’s entrepreneurial journey and why she co-founded Osa.
[08.40] The current landscape of e-commerce, and how it has changed over the past few years.
[10.14] An overview of Osa – who they are, what they do, and how they help their customers.
[11.53] The ideal client for Osa.
[13.48] A closer look at the Osa platform, and the different ways that customers can engage with it.
[15.18] From data-driven decision-making to risk management, how Osa are using #ai to deliver big benefits for their clients.
[16.55] A case study detailing how Osa helped a key client to achieve connectivity, helping them to access new markets quickly and efficiently, reduce their #logistics costs by 15% and increase revenue by 20%.
[20.03] The current challenges when it comes to data, and why Osa’s mission is to tackle data chaos in the supply chain.
[21.44] Osa’s vision for the future of data, and how they’re innovating to make that vision a reality.
[23.12] What onboarding and #integration look like with Osa.
[25.05] The risk that comes alongside data integration and #digitization, the importance of #cybersecurity, and what supply chain professionals need to think about when they’re driving #digitaltransformation transformation projects.
[29.00] The importance of staying one step ahead, and how Osa are helping their clients to achieve a competitive advantage.
[31.25] The future for Osa.
Martin Lew talks about Commtrex and what they do; the challenges and opportunities in rail; empowering shippers through choice and connectivity; and why transloading is the future of the industry.
[06.00] Martin’s background and his vision for Commtrex.
[08.34] Why businesses move freight by rail and the key opportunities within this mode.
[11.18] The evolution of Commtrex; the major shift happening in the workforce; how these generational changes impact rail; and the importance of technology in bridging the gap.
[17.24] The ideal client for Commtrex.
[22.18] How Commtrex helps their clients to move into new markets and diversify, saving one brand 18-22% across each lane and giving leverage to shippers struggling with carrier service levels.
[29.22] What onboarding and integration look like with Commtrex, and the infrastructure fundamentals to consider when using rail.
[35.08] A closer look at Commtrex’s consulting services.
[38.35] Sustainability and the positive impact of rail.
[41.24] The future for Commtrex.
Rik Walters tells us all about GoFreight; visibility, and its impact on margins; creating memorable customer experiences; and leveling the playing field for SMBs
[07.34] An overview of GoFreight – who they are, what they do, and how they help their customers.
[09.05] The ideal client for GoFreight.
[10.43] How GoFreight was founded with small and medium-sized businesses in mind, and why it’s so important to empower smaller brands to make it easier to start, run and grow businesses.
[14.47] A closer look at GoFreight’s freight forwarding management software, and the key customer benefits.
[19.03] GoFreight’s container tracking system, the visibility it brings for its customers and customers’ customers, and the impact of that visibility at a business level.
[22.52] The impact of demurrage, detention, and per diem fines on squeezed margins, and how GoFreight can help reduce fines and maximize this area of opportunity.
[24.57] Why GoFreight values ‘customer obsession’ and ‘customer trust’, why focusing on customer experience is so important, and what success can look like when businesses have a genuinely customer-centric approach.
[27.42] What freight forwarders should be thinking about and the strategies should they be adopting, to bolster their supply chain management, as we enter the second half of 2023.
[29.13] What onboarding and integration look like with GoFreight.
[32.12] A case study showing how GoFreight helped a key client to move away from a system that wasn’t working, helping them save time and money, and improve efficiency.
[34.59] The future for GoFreight.
Bill Catania talks about OneRail; the challenges & opportunities around capacity; & why he believes that technology can’t change all outcomes, but people can[06.16] Bill’s entrepreneurial journey and the shopping experience that led him to establish OneRail.
[08.30] The concept behind the name ‘OneRail,’ and the expertise and fresh perspectives being injected into supply chain by people coming in from other industries - just like Bill.
[11.18] The ideal client for OneRail.
[13.54] The key challenges OneRail customers are facing, and how OneRail develops solutions to tackle them.
[15.13] A closer look at OneRail’s integrated network and its benefits.
[16.04] The challenges and #opportunities around capacity; building partnerships that meet a need; and how OneRail operates as a true extension of its customers.
[22.18] What visibility means to OneRail; the importance of creating the best customer experiences; and how OneRail is helping clients to evolve their fulfillment infrastructures to provide an Amazon-level experience.
[23.58] OneRail’s approach to exception management, and the benefit to be found in empowering people with #technology.
[25.21] A case study showing how OneRail helped a key customer that was struggling to offer expedited delivery across their network. Within one year, OneRail got them live with a 98% on-time rate, in all 120 warehouses, and with a 20% reduction in transportation costs.
[28.18] What onboarding and #integration look like with OneRail.
[30.45] The future for OneRail.