Bill Catania talks about OneRail; the challenges & opportunities around capacity; & why he believes that technology can’t change all outcomes, but people can[06.16] Bill’s entrepreneurial journey and the shopping experience that led him to establish OneRail.
[08.30] The concept behind the name ‘OneRail,’ and the expertise and fresh perspectives being injected into supply chain by people coming in from other industries - just like Bill.
[11.18] The ideal client for OneRail.
[13.54] The key challenges OneRail customers are facing, and how OneRail develops solutions to tackle them.
[15.13] A closer look at OneRail’s integrated network and its benefits.
[16.04] The challenges and #opportunities around capacity; building partnerships that meet a need; and how OneRail operates as a true extension of its customers.
[22.18] What visibility means to OneRail; the importance of creating the best customer experiences; and how OneRail is helping clients to evolve their fulfillment infrastructures to provide an Amazon-level experience.
[23.58] OneRail’s approach to exception management, and the benefit to be found in empowering people with #technology.
[25.21] A case study showing how OneRail helped a key customer that was struggling to offer expedited delivery across their network. Within one year, OneRail got them live with a 98% on-time rate, in all 120 warehouses, and with a 20% reduction in transportation costs.
[28.18] What onboarding and #integration look like with OneRail.
[30.45] The future for OneRail.
Brian Bourke talks about how the pandemic changed last mile delivery – the challenges; opportunities; & how SEKO is enhancing customer experience
[06.49] An introduction to Brian and SEKO.
[08.20] How the pandemic impacted supply chain, boosted #e-commerce, and changed #last-mile delivery forever.
[10.32] The importance of real-time feedback, like reviews and star ratings; and how that customer experience data is pulling supply chain teams together with other business areas, such as marketing and finance, to enhance collaboration and improve strategy.
[12.56] A closer look at the emerging market trends for 2023, and the reverse bullwhip effect the industry is experiencing as it settles, post-pandemic.
[16.53] From diversifying sourcing to improved #collaboration, what companies can do to prepare themselves for the unexpected.
[21.02] The power of #partnership; why it can bring benefits across multiple business areas other than just supply chain; and what it’s like to partner with SEKO.
[26.18] The importance of offering different delivery options, and using that data to test and experiment.
[30.02] Why the word ‘visibility’ is over-used, and what it means for last-mile delivery.
[34.51] The future for SEKO.
Seretha Willingham talks about her career; swapping the corporate world for entrepreneurship; scaling a business during a pandemic; & the secret to her success
[06.49] An introduction to Brian and SEKO.
[08.20] How the pandemic impacted supply chain, boosted #e-commerce, and changed #last-mile delivery forever.
[10.32] The importance of real-time feedback, like reviews and star ratings; and how that customer experience data is pulling supply chain teams together with other business areas, such as marketing and finance, to enhance collaboration and improve strategy.
[12.56] A closer look at the emerging market trends for 2023, and the reverse bullwhip effect the industry is experiencing as it settles, post-pandemic.
[16.53] From diversifying sourcing to improved #collaboration, what companies can do to prepare themselves for the unexpected.
[21.02] The power of #partnership; why it can bring benefits across multiple business areas other than just supply chain; and what it’s like to partner with SEKO.
[26.18] The importance of offering different delivery options, and using that data to test and experiment.
[30.02] Why the word ‘visibility’ is over-used, and what it means for last-mile delivery.
[34.51] The future for SEKO.
Richard White talks about WiseTech; his entrepreneurial journey; visibility; growth through acquisition; and his vision for the industry
[07.23] An introduction to WiseTech and its vision for the industry.
[09.10] The ideal customer for WiseTech, and why scale breeds success.
[10.57] An overview of Richard’s entrepreneurial journey, how he founded WiseTech, and why he decided that this brand would be his “forever job.”
[14.11] How Richard created WiseTech’s credo, and why workplace culture is so important.
[18.18] How the pandemic changed the industry, why WiseTech were so quick to adapt, and how they are helping customers to navigate the current challenges of the ‘new normal.’
[23.07] A closer look at CargoWise, and the many and varied ways it is helping customers.
[26.43] How CargoWise helped DHL to reduce their Information Systems costs by around 200 million euros per year, and DSV to dramatically grow their company through quick and successful mergers and acquisitions.
[31.03] Why the CargoWise Partner Program was developed, and the benefits of industry collaboration.
[34.34] The complexity of visibility – why it means different things to different people, and why visibility might not be as valuable as you think.
[39.46] WiseTech's tactical acquisition strategy, why that approach is key to building a global business, and the recent acquisitions of Envase and Blume.
[47.00] The future for WiseTech.
Sharon Manker talks about her career; finding community through education; advocating for change unapologetically; and successful supplier diversity programs
[07.29] Sharon’s childhood career ambition, and how she inherited her impressive drive and passion from her mother.
[08.59] Sharon’s ongoing learning journey, the importance of education, and how it led her to supply chain.
[15.10] Sharon’s role as Director of Supplier Diversity at Radian, and her plans to bring data-driven, innovative initiatives to the industry.
[15.56] The current challenges within supplier diversity, and the importance of advocates in bridging the gap to bring large corporates and small diverse businesses together.
[22.41] How Sharon became a contributing author to Drexel University Black Alumni Council’s unique book "A Legacy to Share," and a sneak peek at her upcoming book.
[25.10] Sharon discusses Juneteenth – what it is, why it’s so important, and what she’s doing to mark the occasion this year.
[30.36] Why Sharon is so passionate about pursuing roles on boards and committees and championing women and under-represented voices.
[34.04] Sharon’s experience as a woman across her 20 years in supply chain, how important other women have been to her career, and how the landscape of the industry is changing.
[35.53] The difference between mentors and sponsors, and the many and varied mentors that continue to play an important role in Sharon’s career development.
[39.04] Sharon’s advice for companies looking to better support women and diverse voices in the industry.
[40.30] The future for Sharon.
Jonas Krumland chats about Logward; improving relationships through integration; and the importance of changing mindsets, as well as building great software
[07.24] Jonas's background, and why he founded Logward in 2018.
[09.56] What has, and hasn’t, changed in the last five years, and a look at today’s key challenges and trends.
[12.03] An overview of Logward – what they do, how they help their customers, and their approach to technology integration and onboarding.
[18.22] The ideal customer for Logward.
[22.23] A closer look at Logward’s Sourcing Solutions - what they do, the key features, and benefits.
[25.17] From #capacity to forecasting, how Logward’s Procurement Solutions are addressing some of the industry’s trending concerns.
[31.33] An overview of Logward’s Transport Solutions, and the visibility it provides.
[33.59] How Logward works with customers to understand their unique needs and develop strategic, customized control towers.
[37.28] How the lack of transformational resources across many businesses is impacting change and #digitization across the industry; and why it is so important to change mindsets as well as build great software.
[41.10] What does and doesn’t work when it comes to digitizing supply chains in the real world.
[44.17] The future for Logward.
Juliette Samson talks will about her career; hyper-collaboration; how tech is changing; and helping to raise the influence of women on boards
[07.53] Juliette’s background; her education and early years; and where she found her incredible drive at such a young age.
[10.36] Juliette’s long career at AT&T; her experiences; and her approach to embracing #opportunity.
[13.31] An overview of Juliette’s career highlights, as she explored new markets and moved from Fortune 50’s to smaller companies; her biggest achievements; and what she’s most proud of.
[20.47] Why Juliette took a chance on supply chain, despite a lack of experience, and her words advice of advice for other young people.
[24.01] Juliette’s role as CIO of Genpro Inc; her perspective on how technology is changing; and why tech is an enabler to work smarter, not harder.
[26.47] Juliette’s position at Targatek; how it’s leading the way in hyper-collaboration; and why that approach is increasingly important in business.
[30.20] Why Juliette is on the board of the National Kidney Foundation, and the importance of giving back to the #community.
[33.41] Juliette’s experience as a woman in a male-dominated industry; her advice; and why she wants to help all young people do the right thing.
[36.28] A look at Extraordinary Women on Boards (EWOB), and what they’re doing to help increase the presence and influence of women on boards.
[39.49] From putting yourself out there to embracing change, Juliette’s advice for girls and women looking to follow in her footsteps.
[44.19] The future for Juliette.
Patrick Lo talks about Trakking; bringing predictability to container management; & the importance of working together to remove waste from supply chains
[07.40] Patrick’s background, and how a long career in #logistics led him to establish Trakking.
[08.51] The current landscape of the industry, and the challenges and bottlenecks that Patrick sees as we head towards the second half of 2023.
[11.34] An overview of Trakking – what they do, how they help their customers, and a look at their three core solutions.
[15.10] The ideal client for Trakking.
[17.03] How Trakking’s ‘Empty Container Release’ product is drastically reducing dead runs and improving #efficiency for clients.
[19.47] From quicker turnarounds to decreased carbon emissions, the benefits of Trakking’s ‘Street Turn’ solution.
[20.50] A closer look at the benefits of Trakking’s ‘Empty Container Return’ product.
[26.15] The impact that Trakking’s services will have on the industry, and how solutions like theirs can solve key challenges and start to reshape the face of the industry.
[29.15] How Trakking is helping to reduce carbon emissions, and how organizations can leverage Trakking #technology to meet their own ESG goals.
[31.40] What onboarding and #integration looks like with Trakking.
[34.38] Patrick and Sarah discuss whether self-driving trucks or even containers, are the future of transportation.
[36.56] The future for Trakking, and the port community in Canada.
Today I’m joined by Aera Technology, a forward-thinking company that is on a mission to drive beyond digital transformation and make businesses smarter, dynamic, digital, and wildly successful.
Aera Technology is the Decision Intelligence Company that makes business agility happen. Their innovative cloud platform integrates with your existing systems to digitize, augment, and automate decision-making in real-time. In the era of digital acceleration, Aera helps enterprises around the world transform how they respond to the ever-changing environment.
Today Fred Laluyaux, CEO at Aera Technology, joins me to chat all about the company: what they do; using AI to reimagine how organizations operate; the rise of citizen data scientists; and harnessing the power of Decision Intelligence.
[06.40] Fred’s background and exciting career journey as a tech entrepreneur.
“I’ve spent the last 25 years of my life building technology that helps large organizations manage their performance... (and) modeling complex problems – I feel like I’ve been trying to solve a giant puzzle for the last 25 years!”
[09.17] From cycle speed to increasing complexity, the key changes and challenges faced by today’s supply chains.
“All this new technology is allowing us to move the envelope. But the complexity of the problems that we have to resolve is also increasing exponentially. So you have this race between a goal post that’s moving very fast, and technology that’s trying to catch up... The problem goes beyond supply chain. ”
[13.10] An overview of Aera – what they do, how they help their customers and their vision for customers, and for the industry.
“The vision we had is simple… building a technology that would allow the thinking to be connected to the doing.”
[16.40] Decision Intelligence: what it means, why Gartner has recognized it as a top industry trend for this year, and how it works with Aera.
[25.45] A closer look at Aera’s four key product areas: Aera Understands, Aera Recommends, Aera Predicts and Aera Acts.
[35.00] Fred’s reflections on the balance between people and technology, the importance of collaboration and why Aera is embracing a new era of citizen data scientists.
“The operationalization of data science is really the next frontier.”
[38.04] The ideal client for Aera, a closer look at onboarding and integration, and the importance of finding the balance between time to go live and time to value.
“Its not a competition between the human operator and the system – it’s a collaboration.”
[44.03] A case study showing how Aera helped a key client increase their accuracy and response rate, leading to an increase in customer satisfaction, a decrease in order cancellations and, ultimately, higher profit.
“What excites me about this adventure is that we’re deploying a technology that’s new to enable companies to do things that were not happening before.”
Head over to Aera Technology’s website now to find out more and discover how they could help you too. You can also connect with Aera and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with Fred on LinkedIn.
If you enjoyed this episode and want to hear from another brand that is embracing the power of AI and machine learning, why not check out episode 290, Tomorrow’s Insights Delivered Today: Enabling Operational Automation, featuring Caleb Nelson of Sifted.
And if you were intrigued by Gartner's top trend, Decision Intelligence, and are keen to discover some of the other trends you need to know about for 2023, make sure to dive into Logtech Live With Eric Johnson. Eric is Senior Editor of Technology at the Journal Of Commerce, so if something's going down in supply chain, he's the first to know!
Check out our other podcasts HERE.
Wouldn’t it be amazing if we could predict the future? Well, with Sifted, you kinda can…
We wrapped up our first mini-series with Sifted a few months ago, released the first episode of our second mini-series last week and you all still want more–so of course, we delivered.
So, over the course of our new “Driving Your Parcel Performance” series, we’re going to dive even deeper. This time, we’ll be putting the spotlight on their Carrier Management Suite and taking a closer look at how it can help you to take a proactive approach to contract management, from ensuring compliance and negotiating rates, to controlling spend and improving relationships.
Today in Episode 2, Better Performance, I’m joined by Caleb Nelson, Chief Growth Officer at Sifted, to talk all about some of the big challenges happening in the industry right now and where carrier relationships fit in; analyzing and scoring contract performance; and how you can tackle the complexities of your agreements, to drive performance-enhancing outcomes
[01.15] An introduction to Caleb Nelson and Sifted’s brand new product, their carrier management suite.
“It’s not just a brand new product for us, but it’s brand new for the industry – it’s really never been done before!”
[01.53] A discussion about what contract performance means
[05.48] A conversation about renegotiating contracts, when you should review, what you should be paying attention to, and what the rate increases mean.
“If you do implement the Sifted technology to be able to take a look at everything, you might actually be winner after doing that, regardless of the general rate increase” -Sarah
[10.14] Challenges in the industry right now.
[14.43] Sarah and Caleb discuss carrier performance within the Sifted Carrier Management Suite.
“Clean, simple. easy conversations for you to be able to take a data-driven approach to make a good impact on your business.” -Caleb
[18.55] A deeper dive into the process of obtaining the data needed for conversations with the carrier rep, the ease of getting the data, the meaning of “30 Seconds Easy” and the use of dashboards within the platform, as well as scoring and transparency.
“I think it is really important to make data consumable and make it so that it’s very easy to understand.” -Caleb
[25.00] Who will benefit from using the contract management suite
[26.14] Examples of helping someone with Sifted’s technology.
[29.28] Predictions for 2023.
[31.50] Caleb’s final words.
Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Caleb on LinkedIn.
If you enjoyed the show, why not check out our first mini-series in collaboration with Sifted where we really predicted the future.
It was called “Tomorrow’s Insights Delivered Today“. In episode 286, Ami Bensman took a closer look at the Sifted Score; in episode 288, Kevin Miller talked all about simulation and modeling; in episode 290, Caleb Nelson took us on a deep dive into Sifted’s Parcel Audit solution for shippers; and in episode 293, Adam Moulding introduced us to Sifted’s Contract Management Suite.
Check out our other podcasts HERE.
Today I’m joined by Motion2AI, an exciting and innovative tech company offering machine-learned solutions for warehouse mobility operations, covering monitoring, dispatch, safety, and autonomy integration.
Founded in 2018, Motion2AI is a fast-growing start-up providing intelligent solutions for warehouse efficiency and safety. It offers AI platforms for warehouse mobility fleets (such as forklifts, carts or robots) by providing services of safety, monitoring, optimization, and autonomy. And the ecosystem supports manned labor and robots seamlessly, providing practical and scalable solutions for warehouse operations.
Today Byungsoo Kim, Founder & CEO at Motion2AI, joins me to chat all about the company: what they do; the benefits to be found in harnessing the power of AI within operations; and the relationship between people and technology.
[07.00] Byungsoo’s background and how he came to found Motion2AI.
“Not every warehouse is taking advantage of that new technology and I’m happy that, with Motion2AI, I can support that.”
[09.00] Byungsoo’s experience as a start-up, and Motion2AI’s impressive growth in a short space of time.
“There’s no secret… we have good technology, and we’re working with excellent customers!”
[10.24] An overview of Motion2AI – what they do, and how they help their customers.
[12.19] The three core challenges that Motion2AI customers are currently facing in their warehouses.
“The size of these warehouses is a big challenge… so communicating and collaborating between those different units is a challenge, too.”
[13.52] A closer look at the four core products that make up Motion2AI’s MotionFMS Fleet Management Service, and why they all look to solve one key over-arching problem.
[20.19] The speed, ease and comparatively low cost of integration and implementation with the wireless Motion2AI systems.
[22.31] The importance of visibility.
“Visibility is really important for warehouse operation… especially in productivity and safety.”
[23.43] Byungsoo’s reflections on AI, from the relationship between people and technology – and how Motion2AI are pulling everything together – to a comparison between AI innovation and the Industrial Revolution.
“Our solution is saving their time… it’s automating many of those tedious tasks and helping the staff spend their time on more valuable tasks.”
[28.29] The ideal customer for Motion2AI.
[29.30] A glimpse into the time and cost savings customers can expect by working with Motion2AI.
[31.23] The future for Motion2AI.
Head over to Motion2AI’s website now to find out more and discover how they could help you too. You can also connect with Motion2AI and keep up to date with the latest over on LinkedIn or Facebook, or you can connect with Byungsoo on LinkedIn.
Check out our other podcasts HERE.
Today I'm joined by C3 Solutions, a global leader specializing in powerful yard management and software solutions.
Today I’m joined by Logixboard, your one-stop customer engagement platform that helps your customers be more efficient and have more visibility into their processes.
Julian Alvarez, Chief Executive Officer at Logixboard, joins me to chat all about the company: what they do; their passion for their customers, for industry trends and the latest tech; and the current challenges in supply chain.
[05.55] Julian's entrepreneurial journey.
[09.45] An overview of what Logixboard does and how it helps its customers.
“We are a white-labeled shipping visibility software.”
[13.29] A closer at look at Logixboard's platform, and the challenges it helps to solve for customers.
“We're really trying to provide them that track-and-trace and visibility data... How do we help tell this entire story of the lifecyle of shipment?"
[22.38] Julian and Logixboard's approach to mindset.
“Having a mindset that data is an asset is ultra critical.”
[33.23] Logixboard's ideal customer.
[35.28] A case study for Logixboard.
[39.00] The future for Logixboard.
Head over to Logixboard’s website now to find out more and discover how they could help you too. You can also connect with Logixboard and keep up to date with the latest over on LinkedIn, Facebook or Twitter, or you can connect with Julian on LinkedIn.
Check out our other podcasts HERE.
Today I’m joined by Transmetrics, a leading tech company that optimizes logistics planning and asset management by leveraging the power of predictive analytics and artificial intelligence.
Transmetrics is a state-of-the-art AI platform developed exclusively for logistics. Established in Bulgaria in 2013, Transmetrics’ unrivaled technology uses a unique approach for analyzing, modeling and predicting transport flows with very high accuracy. Combining the technical knowledge of big data and predictive analytics with hands-on expertise in transport and logistics, Transmetrics’ solutions have brought significant benefits to top-tier logistics companies worldwide.
Today Marc Meyer, Chief Commercial Officer at Transmetrics, joins me to chat all about the company; what they do; the challenges that the logistics industry is facing right now; and the role data, AI and tech innovation will play in the coming years.
[05.47] How and why Transmetrics was founded.
“In most of the companies the founders were working for, there was an issue of inefficient capacity utilization – with no one out there willing to face that challenge.”
[09.35] An overview of what Transmetrics does, and how it helps its customers.
“We bring just-in-time processes to logistics, with the help of artificial intelligence and machine learning.”
[12.34] How the system's broad areas of ‘analyze,’ ‘forecast’ and ‘optimize’ come together to create a smart and robust all-in-one platform.
[18.50] A closer look at how the Transmetrics platform works, as well as the integration and implementation process.
[24.46] Marc reflects on the power of data, and how the Transmetrics platform cleanses and enriches client data.
“Data is only valuable in the right hands, and with the right intentions.”
[29.00] Transmetrics' unique approach to combining people and AI, with their ‘best of both worlds’ ethos.
“There should always be someone involved – not only controlling and checking the machine, but bringing an empathetic view.”
[32.44] Transmetrics’ ideal customer.
[35.25] An impressive case study, detailing how the Transmetrics platform helped a key customer.
[41.22] The future for Transmetrics.
“We want to reshape and revitalize the industry! By making the industry a nicer place to work, and more sustainable, we can do a lot to change it for the better”
Head over to Transmetrics' website now to find out more and discover how they could help you too. You can also connect with Transmetrics and keep up to date with the latest over on LinkedIn, or you can connect with Marc on LinkedIn.
Check out our other podcasts HERE.
Today I’m excited to be joined by 1-Stop: a trailblazer in port logistics solutions, that is working with communities across the world to lead the way in supply chain innovation, building products that continue to enhance productivity and make life easier.
Established in Sydney in 2002, 1-Stop is a world leader in developing innovative solutions for the global port community. Working closely with industry operators, its suite of tailored and integrated products has been developed to help streamline operations, enhance efficiency and optimize productivity throughout the supply chain. With the aim to deliver efficiency gains for all, 1-Stops’s customers include shipping lines, port and terminal operators, freight forwarders, customs brokers, 3PLs, trucking companies, rail operators, importers and exporters.
Today Michael Bouari, CEO at 1-Stop, joins me to chat all about the company; what they do; some of the biggest challenges facing the global port community right now; and the innovations we should expect in the coming years.
In today’s episode of Women In Supply Chain, I’m joined by Ana Lucia Alonzo: a powerhouse supply chainer, who has held impressive leadership roles at major global consumer brands.
After gaining a degree in industrial engineering and an MBA at INCAE Business School in her home nation of Guatemala, Ana Lucia dived feet first into a career in supply chain. Her career has taken her around the world and seen her climb the ranks of supply chain leadership in huge brands like Chiquita. Ana Lucia is now bringing together everything she’s learned so far as VP of global supply chain at Starbucks.
Today Ana Lucia will be talking to us about her career so far, her take on COVID demand and disruption, the importance of brands embracing sustainability; and she’ll be sharing her words of advice for all of the women following in her footsteps.
From gaining her degree in Organizational Psychology & Human Resources Management, Sangna has gone on to achieve huge success in her field. With an interest in technology and engineering, leadership roles at companies like Flextronics, Solectron and Meggitt have led her to her current role at Apex. She’s the Vice President of Human Resources for the Americas and has been doing some incredible work there for the past five years.
Today Sangna will be talking to us about her long-standing HR career, her passion for people and the future of business.
[07.32] Sangna’s background and how she sidestepped from clinical psychology to HR.
“Instead of one person at a time, I get to have an impact on a whole workforce.”
[09.21] How Sangna began at Apex, and her role building their HR structure.
[10.42] A closer look at Sangna’s responsibilities at Apex.
[11.51] The impact of working in employee relations.
“You are the facilitator – you are the hub of the company, between employees and management.”
[15.37] Apex’s commitment to diversity and inclusion, and what makes them so special.
“In today’s polarized atmosphere, being part of an organization that values you, is more important than ever.”
[20.18] What drew Sangna to technology and engineering, and how she ended up in logistics.
[23.25] How the face of HR has changed over the years.
[25.11] From remote working to the impact of COVID-19, the HR trends to watch out for.
[27.11] The future, and the relationship between people and technology.
“Their job might look a little different, but people are still the future.”
[29.55] What finding your voice as a woman means to Sangna.
“Finding your voice, for me, has been about building credibility with confidence.”
[32.18] What Sangna has learned about herself along the way.
[34.00] Credibility and passion, Sangna’s words of advice for the next generation.
Head over to LinkedIn to connect with Sangna and find out more.
Check out our other podcasts HERE.
This is the second episode of Let’s Talk Supply Chain’s brand-new show, Blended.
Blended is all about opening up conversations and giving the mic to all of the underrepresented voices in our industry – women, the LGBTQIA community, people of color, those with disabilities, whether they’re visible or hidden, and many more.
Today in Episode 2, ‘Story of my Life,’ we’re going to be delving into our guest’s personal stories: the experiences that made them who they are today and the impact, both positive and negative, that those experiences have had on their lives and careers.
[03.23] Introductions to our Blended panelists.
[09.35] Martin’s story; from serious ill health to harnessing his courage, finding his voice and following his own path.
“Our experiences propel us forward.” Martin
[12.18] How minorities can find themselves the butt of the joke and often find themselves joining in, in order to fit in and not rock the boat.
“I’m a black Mormon (which is rare!) so I’d get a lot of those ‘jokes;’ and if I don’t stand up and speak out, I’m doing not only myself a disservice but also anybody else that's at a disadvantage.” Lamont
[17.40] Madison’s experience as a black woman growing up in the suburbs, and the panelists reflections on language.
"Forums such as this, where we’re telling stories and educating each other around all the different flavors of humanity, are so important. And the more we do this, the more visibility we have into one another’s real life experiences - and then you can begin to adjust how we speak to one another." Madison
[19.37] Claudia’s story, the boardroom experience that opened her eyes and the groups reflections on the power of words.
“It said to me that women are not valued in financial transactions.” Claudia
[30.03] Madison’s story, how it led to her passion for humanitarianism and the panelists reflections on background, privilege and self-improvement.
[51.55] Angie’s story, facing misogyny in the workplace and the groups reflections on behaviors and encouraging change.
“As women we’re in a dichotomy: on one side we have to be assertive and confident, and on the other side we have to be very mindful that we’re being watched, in terms of our reactions.” Claudia
[70.13] The one piece of advice the panelists would share from their personal stories:
You can connect with all of our amazing panelists on LinkedIn - Madison, Claudia, Lamont, Martin and Angie - if you'd like to find out more.
Check out our other podcasts HERE.
This is the first episode of our latest mini-series in partnership with Fastenal. Over the next four episodes, our “Not Just Nuts and Bolts” series is going to take a closer look at Fastenal, their global reach and the many different ways they serve the industry; their resilience and innovation in response to the COVID-19 crisis, and why they’re putting a focus on the importance of data in bettering supply chains.
Today in Episode 1, Innovation at Work, I’m talking to Dan Florness, President and CEO at Fastenal. We’ll be finding out exactly who Fastenal is, what they do and how they’ve evolved to become a global company, with a local focus, who are much more than just nuts and bolts.
[01.26] Dan’s background, his role at Fastenal and how Fastenal is both a provider and its own customer.
“Our secret ingredient is agility and problem-solving.”
[4.14] Fastenal’s history and growth.
[06.18] What Fastenal stands for.
“We go out and find great people – we’re about opportunity, freedom to operate and mutual trust.”
[08.13] Exactly what Fastenal does, and its different business areas.
[10.15] How and why Fastenal came to manage supply chains for their customers.
[14.14] How Fastenal was ahead of the game when it comes to the issue of stock.
[16.21] The benefits that come from Fastenal’s decentralized model.
“A local team knows their customer really well.”
[19.12] A closer look at Fastenal’s local approach: how it works, the ethos behind it and the benefits.
[21.49] How Fastenal responded to the COVID crisis, and its commitment to customers.
[28.30] From Government to Universities, the variety of businesses Fastenal works with.
“The ideal customer for us is someone who’s willing to look at the ideas we bring to the table, and change the way they’ve been doing things.”
[32.07] How visibility and partnerships are the future of supply chain.
Head over to Fastenal’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
I’m so sad to say that this is the final episode in our ‘You Won’t Believe What We’ve Seen’ mini-series, in partnership with SQA services. But over the course of these four episodes we’ve had a blast! We’ve chatted to some inspirational people, learned a lot and heard some amazing stories – we really can't believe what they’ve seen! I hope you’ve enjoyed the series just as much as I have and don’t forget, you can still catch up on any episodes you might’ve missed HERE.
In last week’s episode ‘High Stakes’, we were joined by father and son team Jim and Mike McKay to tackle the ever-changing landscape of technology. We talked about the latest technological advances in the industry and really did a deep dive into the importance of quality, right from the outset, and how it’s achieved through honesty, communication, collaboration and partnership.
And today, last but definitely not least, we’re headed to the multi-billion-dollar world of beauty. Mike McKay is joining us one last time alongside the incredible Ashley Goldberg, Executive Director of Quality and Operational Excellence at Merz North America. We’re taking a closer look at the changing face of the beauty industry, the rise of social media and the impact of influencers, and why quality is more important than ever.
IN THIS EPISODE WE DISCUSS:
[01.03] Introducing Mike McKay.
[02.19] Introducing Ashley Goldberg.
[03.46] SQA’s key beauty industry partnerships, from Estee Lauder to Colgate-Palmolive.
[04.18] An introduction to Merz.
[05.32] How SQA’s early partnership with Colgate-Palmolive helped the business take off.
“I went from zero sales to several hundred thousand, by employing two or three hundred people in three different cities and shipping over 38,000 tubes of toothpaste!” (MMK)
[11.40] The importance of relationship-building in every stage – from raw materials to manufacturing to supply chain – to ensure quality, particularly in the start-up space.
[15.26] The relationship between Merz and SQA, and the importance of teamwork.
“They’re going to come in as an honest partner… to support it, augment it, and ultimately make sure you have the ability to build a robust supply chain.” (AG)
[19.36] Why it’s essential to ensure quality at source.
“Ensuring that your entire supply chain and all of your partners have the same values and integrity you have for your product is so important, because ultimately your customer is what matters.” (AG)
[23.14] Why cost-cutting strategies aren’t always the best approach, particularly for quality.
“Is the risk really worth it? What’s the cost of customer dissatisfaction?” (MMK)
[26.25] How consumer behavior is driving supply chain optimization.
[29.30] How social media, communication speed and influencer impact can have a very positive, or negative, effect on your brand – making quality even more important.
[31.29] SQA’s ‘Quality Is’ campaign and how it helps customers to ensure quality is an accessible and better understood topic.
[35.08] Why designing quality into the supply chain from the beginning is going to be vital to the future of the beauty industry.
You can connect with Mike on LinkedIn, or head over to SQA’s website now to find out more, meet the team and discover how they could help you too.
You can also connect with Ashley on LinkedIn or find out all about the different facets to Merz on their website.
Check out our other podcasts HERE.
Development of the Omnae Platform began fairly recently, in 2016, with a small team and a big vision. Harnessing over 30 years of deep industry experience, Omnae’s mission was to build a network and service that was bigger than just manufacturing; to create a technology that was both industry and country agnostic, with the goal of connecting every facet of global production.
Omnae’s founders saw the potential – and necessity – for a global supply web, and knew they had the know-how to build it. And it’s safe to say Omnae has gone from strength to strength, proving that their mission, and unique approach, is spot on.
Today I’m joined by CEO Dan Lionello to talk more about the global supply web, the need for improved transparency, resilience and communication in supply chain and how Omnae’s platform has the potential to transform supply chain for everyone.
Welcome Back Listeners!
Traditional forwarders will soon have little choice but to go digital and that is what Kontainers is hoping for. They are the dominant player in helping to make digitizing a reality for most forwarders and creating new and innovative ways for everyone to win.
In this episode, Graham Parker CEO of Kontainers takes us on a journey of how he got started in the industry building a successful forwarding company that led to the creation of Kontainers. Graham will share how they are helping to digitize the industry and announce some exciting news about a new initiative they are launching to help small to mid sized forwarders. The future of forwarding is in digitization, collaboration, consolidation and marketplaces that will ONLY have room for the digital. You wont want to miss this episode as we take you into the future of the industry.
Welcome back Let's Talk listeners!
If you aren't familiar with FreightWaves you should be, Recently listed on CNBC's 2018 upstart 100 list as the brightest, most intriguing young start ups promising to become one of the great companies of tomorrow, FreightWaves is a company to watch. In less than a year, FreightWaves grew to the second most trafficked news site in all of freight, globally.
In this episode, Craig Fuller CEO of FreightWaves joins me to talk about the story behind the brand. Craig's journey started in the family business and as his passion for the industry grew so did his vision for the future. Join me as he tells us the story behind the brand, gives us a glimpse into his journey to success, Craig also predicts the future of supply chain and logistics as well as the reasons behind starting BITA (Blockchain Assoc).