Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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May 4, 2020

Anju is the product manager at Coupa Software, an all-in-one business spend management platform. In today’s Women in Supply Chain series, Anju tells us how she got into supply chain, the valuable lessons she learnt from failure and why it’s important to put a focus on diversity.

Anju moved from working in the corporate world at Oracle to a fast paced beauty startup. She was passionate about understanding the various pieces, solving business problems and growing both as a person and in her career. She says it’s important to be flexible, say yes to opportunities and be willing to take a leap into the unknown; this is what got her to where she is now.

Our world has never been so diverse and inclusive, and yet there is still a lot of work to do. Anju explains why it’s important to have role models to look up to, and that in order to move the needle of diversity we need to encourage more discussions, be aware of our biases and lead with empathy. Her advice to other women in supply chain: think about what you want out of your career and be willing to pursue your dream. Women are sometimes afraid to verbalize who they want to be - Anju urges them to take risks and not be afraid to change.

In this episode we discuss:

  • [0.38] Anju’s journey
  • [7.32] The importance of being courageous
  • [11.50] Valuable lessons from failure
  • [19.33] How to move the needle of diversity
  • [22.23] Advice to other women in supply chain

Sponsored by: COUPA and GWPP

Global Women Procurement Professionals (GWPP), is proud to have Coupa as a Platinum Sponsor for our community. GWPP's focus is to promote women in the procurement and supply chain industry and to have them grow. Coupa is an amazing example of how to be a thought leader within procurement and supply chain - we are grateful to have a community partnership together.

Resources and links mentioned:

Apr 27, 2020

How does replenishment work in your warehouse? It is probably very manual, lots of paperwork and different stakeholders involved making it impossible to be be agile and efficient. Because of that I thought it was important to introduce you to a company that is revolutionizing this. Andrew is the CEO of ShelfAware, a company that helps suppliers see in real-time what is on their customers’ shelves through hardware tracking RFID technology. This technology allows companies to see the exact moment a customer takes an item off the shelf, how many items they take and how much is needed to replenish stock.

Using RFID technology together with real-time software means that suppliers can easily replenish stock without worrying about waste, workers don’t have to waste time counting items and companies can gather data on their customer habits. From a cost effective standpoint, everyone wins. ShelfAware works as a 3rd party SaaS (Software as a service), so they don’t need to touch the product at any point in the supply chain. The software connects with a tracking code that can easily be printed by the supplier and is put on the product itself.

Who is ShelfAware’s ideal client? As Andrew says, he keeps discovering new industries this system could be useful for. They started with industrial suppliers and manufacturers, but anyone from a dentist to a large scale conglomerate can make use of their product and software. Andrew has helped businesses drastically lower inventory without losing the rate at which they replenish items. Once again, this is proof that collaborating with other companies can make them stronger together.

Lastly we get a sneak peek into Andrew's new show on The SC Supply Chain TV on Youtube called From the Frontlines where he brings us into the frontlines of business, entrepreneurship and supply chain!

In this episode we discuss:

  • [0.37] The story behind ShelfAware
  • [6.50] Why RFID is so under-utilized
  • [17.10] Who should consider RFID
  • [21.17] Does it actually work in real life scenarios?
  • [30.20] From the Frontlines

Resources and links mentioned:

Apr 20, 2020

Alloy was founded 4 years ago when Joel and his co-founders realized there was a huge lag between supply chain and the retail industry. From the very beginning, the company focused on customer centricity and invested most of its resources into R&D. Now, Alloy helps everything from small companies to Fortune 500s optimize their supply chain by connecting their data to customer demand. Focusing on customer experience for not only their customers but their customers, customer has been their key to success in this very competitive landscape of supply chain technology.

The main challenge when it comes to retail supply chain is the huge shift in consumer habits, partly due to e-commerce. Nowadays, consumers expect a seamless customer experience, an infinite amount of stock and personalized offers. However, realizing that that there is a direct mis match between customer demands and retail distribution, Alloy were really able to dive deep into this challenge and come up with solutions that are not seen on the market yet, that is why they have a growing base of some of the biggest names in retail. Alloy really wants to make sure that their clients supply chains are giving them a competitive advantage and they do that by helping retailers coordinate all the different moving parts of their supply chain.

The landscape and technology is constantly evolving, so how does a startup like Alloy adapt? You guessed it: collaboration. Right from the beginning Alloy was partnering with companies and made sure to be grounded to real world problems. As the number of partners and clients increased, the more they were able to take a holistic approach to resolving their clients’ pain points. Alloy’s future involves more effort on the data side through R&D, and more specialization of every element of the supply chain.

In this episode we discuss:

  • [0.29] Who is Alloy?
  • [9.45] Consumer Habits driving supply chain
  • [18.09] A customer success story
  • [25.18] Data and Collaboration
  • [30.10] The future for Alloy

Resources and links mentioned:

Apr 13, 2020

Today’s special episode features Scott and Greg from Supply Chain Now! Scott, Greg and Sarah have a lively discussion about whether we are seeing the death of the end-to-end supply chain. You will also hear about how the circular economy and supply chain is the answer plus how the role of sustainability will play out with consumers and the future of consumerism.

Organizations have spent a lot of time and money trying to perfect their end to end supply chain, but Greg says the circular supply chain is here to stay. The circular supply chain consists mainly of turning waste into opportunity. As the world’s resources become increasingly limited, companies are having to look for other ways to source and distribute their products and services. This, together with a huge shift in consumer behaviour towards sustainable practices, means companies will soon have no other option but to adopt a circular mindset.

How can companies adopt a more sustainable supply chain? Sarah talks about collaborating with startups in order to find innovative solutions and challenge the status quo. Scott and Greg talk about the importance of changing mindsets and focusing on customer experience. This includes encouraging suppliers to take on more responsibility and looking for materials that are economically viable, sustainable and convenient for the customer (like 3D printing, for example). Companies should put more effort into building a brand and communicating their concept and vision, as well as identifying specific ambitions and building business cases. Some best practices include educating employees, finding the right KPIs and being willing to “do good” and talk about it.

In this episode we discuss:

  • [1.15] End to End has been costly
  • [12.26] Consumer behavior pushes for circular
  • [26.40] Circular mindset shift
  • [30.11] The key drivers to success
  • [36.55] Best practices for a circular economy

Resources and links mentioned:

Apr 6, 2020

Angie has worked in supply chain all her life, with her earliest career memories involving a master thesis and meeting Ted Ruhly, the CEO of Maersk. Since then, Angie has continuously sought career growth and built extensive experience within the industry. Featuring Angie in our "women in supply chain" series has a personal significance to Sarah and is a career highlight for Angie with all her hard work in helping to close the gender gap. In this episode, Angie talks about the guidance she received from her father, why she is passionate about this industry and how the people make all the difference.

Angie’s main challenge in supply chain was the pushback she got from colleagues and coworkers when she advocated for change and innovation. Angie knows that disruption is what encourages progress, but it can be difficult to implement when leaders are being pulled in so many different directions. As a woman in supply chain she has worked hard to challenge the status quo at all times in her career in order to encourage more diversity amongst male and female leaders.

What’s her advice for the younger generation? She explains that it’s worth exploring the different partnerships your universities may offer. Be willing to go to conferences and reach out to leaders, look for ways to optimize the supply chain ecosystem and consider getting into cyber security. As she says, there is a shortage of talent and therefore many opportunities for students looking to get into the industry. For Angie herself, the future is focused on finding a healthy work balance and driving innovation forward.

In this episode we discuss:

  • [2.41] Sweats and the CEO of Maersk
  • [7.53] Taking some major risks
  • [11.30] Overcoming challenges thats career throws at you
  • [16.24] Diversity in the industry
  • [25.18] Next Gen of Supply Chain, what you need to know

Resources and links mentioned:

Mar 30, 2020

With procurement departments finding themselves lean and mean these days, where are you spending gaps? Are you leaving money on the table? You might be, so what are you going to do about it. Some of your biggest savings lie within your nuisance expenses like uniform, waste disposal and pest control services and you may be like many other procurement departments that only review these expenses every few years. Rich Ham from Fine Tune is here to tell us why we should reconsider that strategy and how his company helps companies save money by optimizing those difficult-to-understand expenses.

The current challenges of procurement professionals are that expense categories are segmented, some requiring much more management than others. This means that many business strategies leave money on the table, waste time and energy and don’t allocate resources adequately. With Fine Tune, companies can outsource all the complex, confusing expense management processes and focus on their core competencies and as Rich says “offloading headaches”.

How does Fine Tune do this? They partner with the right people and focus on collaboration amoung all parties. This is very apparent when Rich shares with us a real life example of a client who had 14 different suppliers with several different contracts. Fine Tune helped that company reduce their suppliers to 4 through consolidation and that resulted in a huge cost savings of 35%. Rich goes on to say that their true speciality is removing friction from procurement and operations. The result? Companies invest in the Fine Tune management program because they don’t want to let go of Fine Tune!

In this episode we discuss:

  • [0.30] Where are your biggest savings
  • [5.56] Where are you leaving money on the table?
  • [24.15] Reducing costs by 35%
  • [28.07] Removing friction from procurement
  • [35.58] The future is bright

Resources and links mentioned:

Mar 23, 2020

What does your digital future look like? That is the question on everybody's mind as tech changes on a daily basis, In Sweetbridge's episode in 2019 Scott said the knowledge base is changing every 1.5 years.

Diane is the Vice President of Omnichain, a company that offers end to end supply chain solutions to companies looking to optimize workflow, manage different channels and orchestrate correct supply strategies. They are the partner for the future.

Currently, many team members of companies need to manually add data into systems, losing information, accuracy and time.  This is because the supply chain industry is still very fragmented, with organisations struggling to connect and collaborate. Omnichain’s platform describes itself as a digital supply chain fit for the future, thanks to its better forecasting, operations system and proactive push model. Omnichain’s solution is what distinguishes it from its competitors; no need to download or integrate anything, everything can be done directly within the platform!

Omnichain prides itself on using blockchain, a kind of distributed ledger and database that allows you to maintain and record all devices and transactions across a supply chain. Most people co-relate blockchain to crypto currency but that is not always the case. This technology allows you to hold information quickly and securely, which allows Omnichain to keep the entire supply chain management securely under a blockchain key. Omnichain’s ideal client is someone who faces the challenge of a fragmented operation and is looking for a better day to day workflow. Its solution encourages companies to go from a reactive management situation to proactive, allowing them to deliver real value from their data.

In this episode we discuss:

  • [0.30] A Different approach to blockchain
  • [9.39] What is a digital supply chain fit for the future
  • [15.17] No integration needed!
  • [19.40] blockchain is perfect for supply chain management
  • [25.05] The future is bright
Mar 9, 2020

Akshay is the co-founder of Terminal 49, an online platform that helps importers, trucking companies and brokers track all their container movements. In the container world, things are still being done as they were 10 years ago. Terminal 49 aims to simplify global trade with much more efficient workflows.

Visibility is a big challenge in supply chain: truckers, shipping companies and freight forwarders don’t communicate effectively and lack collaboration. Everyone’s solving a different problem, there’s a lack of education and cooperation is non-existent. This disconnect is what Terminal 49 aims to resolve.

Akshay provides us with two excellent examples of a shipper and a broker. Before using Terminal 49’s dashboard, this shipper had several spreadsheets used for forecasting reports, ETAs and container management. When an incident happened, all information had to go through several different people in the chain. Now, with an all-in-one dashboard, the shipper can easily track every container and keep on top of demand. Oh, and all they need to do is import their spreadsheets onto the dashboard - no need to copy and paste thousands of numbers. Although the logistics world is a competitive space, Akshay says there’s a lot of room to innovate and create value, and that really, it’s still early days!

In this episode we discuss:

  • [1.00] Terminal 49’s story
  • [15.25] Why visibility is a challenge in supply chain
  • [20.10] Successful examples of using Terminal 49’s dashboard
  • [31.34] Advice for people who want to get into supply chain tech
  • [33.59] The future of Terminal 49

Resources and links mentioned:

Mar 2, 2020

Supply Chain can change the world

Elizabeth got into supply chain after discovering her love for writing so she fell in love with the supply chain industry. That makes Elizabeth perfect for our Women in Supply Chain feature on the podcast for the month of March because

Beth believes that this industry truly has the power to make the world a better place and that is why she has stayed working with ASCM for over 16 years.

Global is where is it at

What is the future for supply chain media? Rennie believes that there’s a trend for high quality content that’s not focused on day to day tasks, but instead on more important global issues.

She’s contributed herself by working with Mr Supply Chain (Daniel Stanton) and his book titled Supply Chain Management for Dummies. Elizabeth is also very proud to have contributed in-depth interviews with successful women in supply chain, and believes these are great opportunities for women to learn from each other.

No longer the only Woman in the room

In terms of diversity, Elizabeth is so excited to see that more and more women are joining the supply chain industry. Like at one point in her career she would look around the room at conferences and could maybe count the number of women in the room on one hand.

More organizations are working to increase diversity which in turn creates a healthy form of tension created by different points of view and more innovative conversations. So, Are you looking to get into supply chain? Her advice to the younger generation is to always be open to opportunities and taking risks, you never know where it can lead.

In this episode we discuss: 

      [1.16] Falling in love with Supply Chain

      [4.30] Learning to become self aware

      [12.31] The future of supply chain media

      [18.02] The proudest moment in her career

      [21.52] No longer the only woman in the room

Resources and links mentioned:

      Supply Chain Management for Dummies



Feb 24, 2020

The damage and loss of products in supply chain cost the industry billions of dollars every year. That’s a huge amount of money and waste in products that are being thrown out -  That's the issue Spotsee is tackling with their product: indicators that track and record data such as temperature, tilt and impact throughout a shipment journey. There are a lot of challenges in this area that supply chain professionals are facing, Angela talks about the top realities companies are facing and how exactly Spotsee can help you save time, money and waste.

Spotsee allows companies to be proactive rather than reactive when it comes to damaged products. Instead of receiving damaged products, blaming the shipment company and filing an insurance claim, companies can now collaborate with the freight forwarders to determine why and how the damage happened and work on fixing the problem together, all based on data. These monitoring programs reduce damage to 40%, which can translate into tens of thousands of dollars saved for certain companies.

Spotsee works with several market segments as well as SMEs that are looking to grow. By having real time data on product journeys, companies waste a lot less time, energy and money fixing these issues. In the long run, this is a much more sustainable business model which can give companies a huge competitive advantage. Spotsee are also big on company culture, find out more about how they are encouraging the next generation to come and work in supply chain. Their ambition? To aggregate all the data from every journey, product and company so their customers can take real actionable steps from large-scale data analysis.

In this episode we discuss:

  • [0.25] Who is Spotsee
  • [9.10] Damage is costing you Billions!
  • [14.30] data on your products journey
  • [18.36] Who can benefit?
  • [23.50] encouraging careers in supply chain

Resources and links mentioned:

Feb 17, 2020

Meet Catapult, an intuitive digital platform that helps businesses make decisions based on freight rates. The founders were tired of the manual process of keeping track of rates through word documents, excel spreadsheets and decided to build a solution to help manage all the different rates from different carriers.

What does all this technology mean for your business? Virgil Ferreira, the CEO of Catapult joins us to talk about how their platform helps businesses see rates from different carriers including ocean, air and ground, giving logistics providers more visibility into their rates so they can increase their margins. A Challenge that logistics providers face is that they don't have access to industry data but Catapult changes that as providers can also compare their own data with industry data and see it all in a standard, easy-to-use view. The biggest challenge logistics providers face is understanding how to get the best market rate. With Catapult, businesses can use the tool to see the gaps in their system and focus on improving profit, which all providers are looking to do!

Their typical clients are mid to global sized forwarders with a large number of vendors and a large customer base. These are clients looking for technology enabled solutions and need help getting their rate management house in order. By using a rate management platform, logistics providers can apply margins where they want, map different features into an internal format and use this across different modes. As Virgil says, the main things companies should be focusing on in 2020 is understanding what the customer is expecting and encouraging interoperability across different structures.

In this episode we discuss:

  • [1.47] Who is Catapult?
  • [4.02] Freight Management is critical to success
  • [8.12] The main challenges for logistics providers
  • [15.08] Get your Freight Management house in order!
  • [23.47] What you should focus on in 2020

Resources and links mentioned:

Feb 10, 2020

BEHIND THE SEAMS - Suuchi Ramesh is a software engineer with a background in supply chain, she is also the founder and CEO of a tech company that is bringing supply chain and fashion together called, Suuchi. Suuchi is the next generation technology platform for fashion, managing everything from design through distribution.

The main challenge the fashion industry faces is that the entire supply chain needs to be unbelievably fast, diversified and efficient. Suuchi helps companies get to the next level by taking care of the back end, and letting companies focus on what they do best: scaling the brand. Suuchi helps companies diversify the supply chain by digitizing the entire process, because all brands must start thinking of supply chain as a strategic competitive advantage

What sets them apart? Transparency. They’re able to track and trace every process in the supply chain, which allows them to provide their customers with truly data driven solutions. Suuchi has the flexibility to work with all size of companies and their customers use their software in a few different ways: some use their software just for supply chain, others use the software from the design of products all the way to the distribution of their products to their end consumer. Suuchi is also very passionate about helping their customers and brands become more sustainable and reduce overall waste in their businesses. When creating Suuchi, they were mindful to include in-depth data and analytics that helps to optimization sustainability and the reduction of waste strategies. Suuchi is now going into series B and expanding their reach in supply chain, all while providing smart, sustainable solutions.

In this episode we discuss:

  • [2.45] Fashion and Supply Chain
  • [6.32] Supply Chain is becoming the back bone of Fashion
  • [10.37] Scale Your Brand
  • [15.03] Transparency is key
  • [19.55] Reduce waste and become sustainable

Resources and links mentioned:

Feb 3, 2020

Claudia is our Women in Supply Chain Feature for February and is someone who enjoys life to the fullest. Her attitude is: family first, career second and community third. She graduated in engineering, joined IBM, ran an entire supply chain, worked in GE Healthcare and is now working in supply chain for Google. Her career has been a huge adventure, and today she shares some of the nuggets of wisdom she’s learned over the years.

She’s had many challenges in her career as a female on a supply chain team, but it’s her positive attitude and openness to taking care of others that helped her get to where she is now. She’s really had to push for opportunities, and has seen the industry evolve over the 36 years that she’s been working in supply chain. Things are getting better, with now 25% of leadership positions held by women. Claudia works hard to educate leaders and encourage the right conversations about diversity and openness.

What about supply chain? Claudia explains that companies aren’t using data as they should be. She says that it’s important to get the basics first, make sure to have the right KPIs in place and then analyze the big picture. Her advice to fellow supply chain leaders is to meet with customers on a regular basis. Understand the voice of the customer and don’t always think of optimizing a function but instead, the end to end journey. Her plans for the future are to keep on learning and growing, never wasting a day and keep pushing for diversity.

In this episode we discuss:

  • [4.14] Claudia says, Live life to the fullest
  • [13.14] What is Supply chain at Google
  • [18.42] Claudia's advice for younger self
  • [26.55] Supply chain leaders, meet with customers!
  • [30.34] Pushing for Diversity

Resources and links mentioned:

Jan 27, 2020

Anthony is the president and CEO of UNA, a dynamic group that works with procurement managers, business owners and executives to save money, time and effort. How? Through Collaboration, partnerships, software and strategy.

Una offers a consolidated approach to procurement with a mission is to support sourcing and procurement heros in the supply chain industry. They’re all about collaboration, a top down approach and an emphasis on culture. They believe in empowering and giving a voice to professionals by acting on accurate and well analyzed data. As an example, just one of the ways Una gets involved is by helping professionals negotiate solid contracts and develop key relationships with suppliers.

How are they so successful? They understand that their solution is not a fit for everybody. They position themselves more as a dietitian rather than a broker - meaning they assess the problem, procure the trust and work with their partners in a solution driven environment based strictly on what works best in their structure. What does it look like to work with Una? Tune into the episode to find out, as they share some amazing stories. Anthony believes that this industry is heavily untapped - Una's future is focused on getting the word out and building more relationships with customers who share their core values

In this episode we discuss:

  • [1.50] Una unique perspective of Procurement
  • [7.13] Biggest challenges facing procurement professionals in 2020
  • [17.15] Why collaborate with Una?
  • [28.39] Working with Procurement and Sourcing Hero's
  • [32.20] The Future is NOW

Resources and links mentioned:

Jan 20, 2020

Today we have a special treat: Last week I joined Daniel Stanton, Mr Supply Chain on his Linkedin page to do a Live about our 10 ten social media tips and today, we are releasing the recording to our community as well! Daniel is a top influencer in the global supply chain community: the author of Supply Chain for Dummies, publisher of 10 supply chain courses on LinkedIn Live and over 35,000 followers on LinkedIn!

In our live we discuss top social media tips for professionals in the supply chain industry. Why care about social media? Social media is a great way to build a professional network. It’s also an amazing way to learn more about your industry, as well as share what you know yourself. And of course, if you do it well, it’s a lot of fun.

When getting started with social media, it’s important to pick a platform where you feel the most comfortable. This could be Twitter for engaging conversations, or LinkedIn for B2B communication. Daniel emphasizes the importance of finding your tribe and building a network of like-minded individuals. Sarah shares some tips when it comes to engaging with others online, and Daniel tells us how we can encourage others to engage in conversations. The episode ends with an explanation from Daniel on why social media is a part of building and navigating your professional journey. At the end of the day you get out of it what you put into it.

In this episode we discuss:

  • [5.02] Why social media is important
  • [6.37] How to choose platforms and find your tribe
  • [18.54] Engaging with others on social media
  • [31.54] How to curate content and find your voice
  • [41.17] Using LinkedIn Learning and LinkedIn Live
  • [49.29] Integrating social media in your career journey

Resources and links mentioned:

Jan 13, 2020

Rebecca is Vice President of customer success at E2open, the largest software and information provider for the shipping industry. They’re already connected to over 100,000 supply entities, 35,000 shippers across 177 countries and perform 8 billion transactions per year. In other words, they know what they’re doing when it comes to supply chain and they help to unleash business potential in every company they work with.

Rebecca explains that companies in 2020 should focus on embedding technology and AI, and learn how to leverage real time channel data. Instead of just following the trends and buzzwords, companies should put an emphasis on understanding the best way to leverage technology, since it’s not a one size fits all solution. This means understanding what to do with data and how to use it appropriately.

Another issue that will be affecting supply chains globally is Brexit. E2open offers a unique solution called “Brexit ready in one day” that prepares companies for the potential impacts of Brexit. What makes E2open different is their large network and the fact that they’ve been managing data for two decades. Thanks to this, they are well equipped to enable convergence and unite supply chain - whether it’s with an SME or a huge conglomerate.

In this episode we discuss:

  • [2.47] Why customer success is important
  • [7.33] What should companies focus on in 2020
  • [12.07] 24 hours to Brexit ready
  • [20.41] What makes e2open different
  • [25.30] What are some supply chain challenges

Resources and links mentioned:

Jan 6, 2020

Holly got into logistics like many of us: by accident. After the 2008 financial crash she moved to Texas and was offered a chance to work in supply chain. Although she’d always worked in media and had a marketing degree, once she “drank the juice” she got hooked on the logistics industry, and has been working in supply chain sales ever since.

As a woman in supply chain she’s grateful to society for enabling a social environment that boosted her career. She’s learnt how to earn respect, push her own limits and combine her passions (branding and marketing) into her career. Most of all, she’s worked on combining the right and left side of her brain, to foster more creativity when working on solutions for a changing demand.

On top of dealing with a fast paced and demanding job, Holly is a single Mom and works remotely. But she’s managed to keep a balance and enjoys a successful personal life. How? She says by remembering her priorities, having a strong support network and doing some serious planning. She makes the time she has with her son extra special and makes sure to have a dedicated office for work to keep disciplined with her time. She is living proof that you can have a successful career and home life - just take it easy on yourself too!

In this episode we discuss:

  • [0.31] Hooked on Supply Chain
  • [5.03] Women in Sales
  • [14.00] Why changing demand requires more creativity
  • [17.26] Working as a single parent in supply chain
  • [26.20] How she manages working remotely

Stay Connected with the Podcast:

Dec 30, 2019

What a year it has been – from the Game of Thrones finale to Fedex being banned by Amazon, 2019 has been a memorable one. And at LTSC, it has been an incredibly memorable one! We added The SC, Supply Chain TV that includes several new shows from around the world, named the Best Supply Chain Podcast of 2019, launched our new website and observed exciting trends in supply chain this year.

Supply Chain professionals are loving Lets Talk Supply Chain and that includes our Linkedin Page. Our Women in Supply Chain series once again reigns supreme as the most frequently downloaded on the podcast on read on our blog, with AI and Supply Chain Performance Simplified gaining traction as the most downloaded. Looking back at 2019, the golden nuggets that standout are in this episode:

  • EP 47 - Jim Hayden, Netflix is a good example of supply chain visibility
  • EP 53 - Nozuko Mayeza, defying all odds in South Africa
  • EP 55 - Jonathan Briggs, Cost to Ship vs Cost to serve
  • EP 58 - Robert Garrison, Shinning a light into the dark corners of supply chain
  • EP 59 - Leah, Audrey & Sarah - The Trade Squad
  • EP 64 - Craig Fuller, Story behind Freightwaves
  • EP 65 - Graham Parker, Digital freight disrupted
  • EP 67 - Amjad Hussain, AI is closer than you think
  • EP 69 - Hugo Fuentes, supply chain performance simplified
  • EP 70 - Kathy Fulton, supply chain expertise can help when disaster strikes
  • EP 71 - Demo Perez, Panama - the hidden gem of logistics
  • EP 73 - Michiel Vos, Why I'm obsessed with coconuts
  • Exclusive from Logtech - Brian Glick on Blockchain
  • EP 87 - Rob Zomok, Are you getting the most out of your returns
  • EP 88 - Nicole Vernkidt, Challenges from both men and women
  • EP 91 - Howard Berg, Overwhelmed by content, learn to speed read


We thank you for LISTENING, SPONSORING, SUPPORTING, REVIEWING THE SHOW AND ENGAGING with us this year – we can’t wait to be a part of your 2020.


Dec 23, 2019

What’s better than one supply chain professional? Two supply chain professionals! Allison and George are a couple who met at a supply chain conference and both work in different areas of logistics. Allison mostly works on strategy and supply, whereas George works in the tactical planning of merging technology and software.

As a family working in supply chain, Allison and George complement each others backgrounds and regularly work together to solve supply chain challenges. In fact, they have white boards around the house where they discuss any issues they’re facing. This extends to their children, who also get involved and are understanding the huge role logistics have in getting products to our door.

Their advice to next generation supply chain professionals? Get deep technical expertise early on and don’t wait too long to switch into the supply chain industry. Start working with products, learn the technical aspects and build a repertoire of skills. As Sarah says herself, always keep your options open and try different departments to see where you fit best. Allison and George are both minorities in supply chain, and although diversity has improved, Allison admits that women need more support not just from leaders, but also from other women. She also recommends finding your own personal board of directors to challenge you and to be your cheerleaders.

In this episode we discuss:

  • [0.36] Supply Chain conferences aren't just for networking
  • [19.30] Supply chain in the family
  • [23.02] Advice to the next generation in supply chain
  • [25.31] Women in supply chain
  • [29.25] Their plans for the future

Resources and links mentioned: 

Stay Connected with the Podcast:

Dec 16, 2019

Human trafficking is supply chain. As horrendous as that sounds, it’s true. There are more slaves today than there have been in the whole of human history. That’s why Grant is passionate about contributing any help he can for operations that rescues and takes care of trafficked kids.

Like a grocery supply chain, a human trafficking supply chain requires demand. Traffickers use fake orphanages that sell or rent children for many different reasons. The statistics are shocking: 36% of children are trafficked by family members, and human trafficking is a $150 billion industry. The only way to take control of this supply chain is to break it down and disrupt it.

Grant talks about how he is getting involved with his new initiative "Freedom Rings" inspired by Tim Ballard's "Operation Underground Railroad" an organization that goes undercover and “buys” children from fake orphanages to then let them free. Grant also shares how supply chain and slavery is connected going back into the 1800s with Henry Box Brown story that shows how it takes creativity and courage to rescue those that are trapped. Getting ready to launch officially in 2020, Grant's own "Freedom Rings" organizes boxing events in Tennessee which helps raise awareness for human trafficking and helps fund human trafficking operations. If you are looking to help, Supply chain professionals are creative by nature - our expertise is essential in helping solve the problem of human trafficking so get in touch!

In this episode we discuss:

  • [0.58] How human trafficking is supply chain
  • [10.56] What makes a successful supply chain
  • [17.38] The statistics on human trafficking
  • [24.15] The story that connects supply chain to slavery dating back to the 1800s
  • [28.00] How to help as someone working in supply chain

Resources and links mentioned:

  • Freedom Rings

Stay Connected with the Podcast:

Dec 9, 2019

Mike is the CEO of CCM, a chassis management company that creates fluidity in the supply chain. What makes them special? Their CCM pools work as an ‘open membership’ model that allow many different carriers access to chassis' faster. You might be wondering what exactly that means for your supply chain and we will paint that picture in this episode but from a high level,  It means that if there aren't any chassis available, the pool will find some and send some to the location that needs them the most!

This unique model allows all stakeholders (ocean carriers, truckers, leasing companies) to all be under one management, which in turn reduces costs, delays and makes the industry generally more efficient. This also allows every stakeholder to be represented under one network, with CCM working as a neutral facilitator making sure that chassis go where they are needed. This means there’s a large reduction in fleet and maintenance programs are much easier to coordinate, which bring us to the most important benefit of them all - the environment and sustainability which we are hearing more and more about each day.

There are many benefits to having everything under one management, one big one being sustainability. Usually, every line has their own chassis, this means that every operation takes longer - the driver needs to go find the chassis, the train is therefore delayed and is running longer. By sharing chassis in an interoperable pool there are fewer delays, a reduction in the volume of activity and more efficiency - this helps reduce the overall carbon footprint of the companies.

In this episode we discuss:

  • [0.28] What exactly is CCM chassis pool
  • [4.51] The challenges of current shippers
  • [10.39] Who really needs this solution?
  • [13.35] Visualize how chassis pools can help you
  • [19.15] What does this mean for the environment

Resources and links mentioned:

Dec 2, 2019


It can be daunting to get back into the workforce after years without working. Lisa went back to work in supply chain after 12 years out of the workforce taking care of her three boys. Thanks to her dedicated self-learning and determination, she was able to get the position she wanted in less than a year of looking for a new start.

How? Imagine yourself as a case study, Lisa says. She regarded her situation as a template, analyzed the economy, did a lot of self-training and adopted an unstoppable mindset. She is proof that if you really want it you can make it happen. Your journey to success is not only about finding the right position but also the advancement of your career and negotiation is an important part of that so Lisa adopts a similar mindset when it comes to negotiation. Negotiation is about defining a problem and making sure both sides win. When it comes to negotiating, Lisa recommends looking at other opportunities rather than your salary, such as flexibility and in-company training.

In her free time, Lisa helps other women get back into the workforce through talks, workshops and blog posts. Her main advice? Make sure not to put the onus on other people for your work to be recognized. Acknowledge your value and make sure your company is aware of it. Her advice to students: negotiate as high as you can on your first job, it could make a difference of literally millions in the future.

In this episode we discuss:

  • [1.15] Lisa’s journey
  • [9.49] The risks of going back into the workforce
  • [12.29] How Lisa self-trained herself
  • [15.06] The art of negotiation
  • [22.40] Tips and advice to listener
  • (29:10) there are 10,000 job opportunities in supply chain opening every day
Nov 25, 2019

Want some superpowers? Today Howard Berg - The World's Fastest Reader, shares how he gained his title and his mind-boggling super powers of speed reading and speed learning. He now wants to teach the world his skills, so in todays episode he shares how others can learn and read quickly just like him - and even tests Sarah.

Howard has read over 30,000 books and reveals that just by reading for one hour a day, you can read a book every few days. That translates into 100 new business skills every year. With that kind of information, you can learn more about your industry, start a new business or teach others what you learn - the sky really is the limit. Want to learn how? Howard gives us his top three tips to increase speed learning, which includes reading faster, improving comprehension and doing memory drills. He practices on Sarah, and see how suddenly she’s able to recall an entire list of objects!

These skills are immensely useful when it comes to business. Howard identifies five main pillars to reading a business book efficiently, and how his method got students to pass CLEP test with just one week of studying. You may earn a superpower just by listening to this episode…!

In this episode we discuss:

  • [1.26] How Howard became the World's Fastest Reader
  • [6.00] Why we read slowly
  • [9.20] Top 3 tips to increase speed learning
  • [20.58] learn quicker, 5 components to reading business books
  • [28.10] Why comprehension is so important

Resources and links mentioned:

Nov 18, 2019

Today you are in for a great discussion! Irina Rosca is here as guest host and she is back to interview an old friend, Graham from BorderBuddy! Graham and Irina chat about what’s happening to the retail industry, some interesting trends they are noticing and how Amazon is altering supply chain.

One of the trends that Graham watches closely is bankruptcies like Forever 21, Doomsayers are saying that a combination of Amazon and a change in consumer habits means retailers are at high risk of closing down. Graham takes a look at bankruptcies to see how they are affecting the supply chain industry, it is hard for service providers to take a hit like that so we all have a responsibility to each other to do what we can to stay competitive. We’re living in a busy world, where time is of the essence, so if your product is not sold online, bye bye. Retailers are still catching up, which is difficult when Amazon owns every part of the supply chain process and offers same day delivery.

But Graham isn’t so pessimistic. Although retailers are closing down, consumers are still buying. Sales aren’t changing, they are simply moving - people are buying products somewhere else. Retail is not for the faint of heart. Graham’s advice to retailers is to keep control of manufacturing and marketing. Start with your customer and work your way backwards, and make sure you control as much of your product as possible. At the end of the day, there are tons of people who benefit from store closures, and you could be one of them.

In this episode we discuss:

  • [0.56] What’s happening to retail
  • [3.02] Trends in the market
  • [10.14] How to compete with Amazon
  • [25.59] Why consumer habits are changing
  • [34.14] Advice to retailers

Resources and links mentioned:

Nov 11, 2019

If you havent heard of Ashcroft Terminal, you will not forget them after today's interview. They are changing the game for inland ports everywhere and upping the bar to where you will want to get to know them. Kleo Landucci, changemaker and Chief Commercial & Corporate Affars officer of Ashcroft Terminal show us how they are a company that provides transportation logistics in a unique geographical position: it’s an inland port at a junction of the CP and CN rail lines in Western Canada.

Kleo’s father had a vision to turn a specific piece of land into a container business in 1999, and Kleo joined in 2004 from the financial sector. The last 2 years have been very active for Ashcroft Terminal: they have taken on a Giant and turned it into a solid partnership and joint venture. They recently sold 60% of their company to PSA International, The largest Port operator that shipped 81 million containers in 2018 and will help establish Ashcroft as a big player in this space.

Planning for 2020? Consider what an inland port can do for you and how it can positively impact your business. First of all, rail traffic is much more efficient than truck traffic, both in time and cost. Second of all, railroads could be part of Canada’s climate change solution. 300 trucks on the road equates to one train - this drastically decreases carbon emissions.Third of all, it’s very likely that future generations of supply chain will need to include railroads in their company strategies, listen to the full episode to find out more and why Ashcroft is uniquely positioned to offer many shippers the chance to ‘jump ship’ to railroads.

In this episode we discuss:

  • [1.04] David vs Goliath, the story behind the partnership
  • [4.38] The little inland port that could
  • [13.46] Kleo’s touch
  • [15.25] How inland ports impact supply chain
  • [28.05] rail vs truck, consider the consequences

Resources and links mentioned:

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