This is the fourth and final episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics.
Last week in Episode 3, “Breaking Ground,” I was joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year.
Today in Episode 4, “One Byte At A Time,” I’m joined by Amanda Nazareno, Senior Product Manager at Apex, to talk all about technology: the emerging trends, the importance of using tech to enhance visibility and how Apex are staying ahead of the curve.
[01.05] An introduction to Amanda, her role at Apex and her reflections on technology in supply chain.
“People would be surprised by the volume of investment in innovation, in all areas of supply chain.”
[02.43] How the COVID crisis accelerated the need for new technology and increased connectivity.
“The pandemic has really forced companies to break down functional silos and build interconnected people, data, processes – and all of that is enabled by technology.”
[05.36] Whether businesses need true end to end solutions, or better integration between platforms.
[07.55] Key upcoming technology trends, including growth in all areas that enable predictability.
“There’s a constant chase for radical and revolutionary solutions.”
[10.39] How Apex tech can help businesses to take control and mitigate risk.
[12.29] Visibility: myth vs reality.
[16.50] The importance of data.
[20.39] How Apex taps into customer needs and uses collaboration to stay ahead of the curve.
[23.50] What the future holds for Apex.
“We’re going to have a focus on data that’s enabling transparency and agility.”
Head over to Apex Logistics’ website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Today I’m delighted to be joined by Colliers International - a global leader in real estate, diversified professional services and investment management. They operate in sectors all the way from Government to golf courses, and provide expertise on everything from valuations to project management.
With operations in 67 countries, more than 18,000 enterprising professionals work collaboratively to provide expert advice to real estate occupiers, owners and investors. With annualized revenues of over $3 billion, Colliers are maximizing the potential of property and accelerating the success of their clients and people.
Today Matt McGregor, Executive Vice President at Colliers International, joins me to chat all about Colliers wide range of services and sectors, key changes in the market and exactly what businesses should be considering right now when it comes to property.
[07.54] A look at who Colliers are, what they do and the types of customers they work with.
[10.32] Why Matt chose to pursue further education in supply chain management and why it’s so important that brokers understand where industrial real estate fits into the customer’s bigger picture.
“We asked some key clients, and the biggest thing that came back was that brokerages didn’t really understand their industries.”
[15.33] What Colliers are seeing with regard to sustainability advancements in industrial real estate.
[18.36] The growth of e-commerce in light of COVID, what it means for warehousing and retail, and Matt’s predictions for the future.
“At the end of 2019, 14% of all retail sales were online. Fast-forward to the end of 2020, 36% was online – a massive growth. That was all the growth we would have had in the next 5-7 years.”
[23.57] From an increase in drone technology and autonomous trucks, to multi-story warehouses and much larger yard space, key changes and trends in industrial real estate.
[31.20] The impact of COVID on Matt and his team, as well as on his customers.
“For our clients, trying to separate people dramatically drove labor costs up and slowed production down.”
[34.57] What distribution, fulfillment and manufacturing businesses should be thinking about when it comes to property in 2021.
“You’ve got to understand the supply chain, and the disruptors.”
[37.38] A key customer case study.
[41.16] From an investment in tech to a commitment to innovation, what the future holds for Colliers.
Head over to Collier’s website to find out more and discover how they could help you too.
Connect with Matt on LinkedIn, and follow Colliers.
Check out our other podcasts HERE.
This is the third episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics.
Last week in Episode 2, “We Deliver Passion,” I was joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success.
Today in Episode 3, “Breaking Ground,” I’m joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year.
[01.08] An introduction to Beth and her role at Apex.
[03.28] How sales has changed over the last decade.
“The biggest change has been technology.”
[06.12] Key Apex services, including chartered air freight.
[08.49] Marketing as an extension of sales, and why it’s so important that the two teams work hand in hand.
[12.05] How marketing has evolved and the importance of embracing change.
“You have to change with the times or you die!”
[15.48] The synergy between sales and marketing and how Apex leverages that power.
[18.42] The ways in which good marketing can really help to support a company and why some businesses might need to rethink the way they view marketing.
“When businesses only look at marketing as a cost center, it really puts them at a disadvantage.”
[22.33] Do your research and get educated, Beth’s advice for today’s sales teams.
“Persistence wins – sales is a marathon, not a sprint.”
[26.17] A closer look at some of the challenges thrown up by COVID when it comes to sales.
[28.43] Challenges and trends for the coming year and how sales can use that knowledge to start discussions with potential customers.
Head over to Apex Logistics’ website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Today I’m delighted to be joined by Cusack and Co, an innovative maritime law firm who are building a much-needed space for likeminded individuals and companies to do law differently.
As top carriers continue to merge, shippers need personalised ocean carriage contracts to protect their businesses, now more than ever. So Cusack and Co, led by the dynamic and inimitable Alison Cusack, provide a range of both proactive and reactive services to help shippers compete and stay protected in a global market.
Today Alison, Founder and Principal Lawyer, joins me to chat all about exactly what Cusack and Co do, the importance of empowering shippers and of driving better business.
[05.53] Alison’s background, her passion for maritime law and why she founded Cusack and Co.
“You see the engine room of the world's economy when you work with cargo ships.”
[12.51] A closer look at exactly what Cusack and Co do and its ideal customer.
[20.20] How Cusack and Co makes legal services accessible, through affordability and transparency.
“I’m a lot cheaper than one wrong shipment!”
[25.09] Why Alison designed the CLAMs claim bot system, and what it means for an SME’s typical claims process.
[32.02] The importance of WISTA, Women's International Shipping & Trading Association, and why the industry needs to make some changes to better embrace equality.
“The industry isn’t evolving fast enough to give women the space and opportunity to shine – and our industry is only as amazing as our people.”
[39.21] Case study: how Cusack and Co helped a customer to swiftly lift a cargo lien and get back to business.
[43.14] The future for Alison, and for Cusack and Co.
Head over to Cusack and Co’s website to find out more and discover how they could help you too. And, get 10% off with our totally exclusive discount code, only for Let's Talk Supply Chain listeners: LTSC10
Connect with Alison on LinkedIn, or follow Cusack and Co on Instagram, Twitter, LinkedIn, or find them on Clubhouse @shippinglawyer.
Check out our other podcasts HERE.
This is the second episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics.
Last week in Episode 1, “Apex Cares,” I was joined by Amy Froese and Holly Qualman to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place.
Today in Episode 2, “We Deliver Passion,” I’m joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success.
[01.07] An introduction to Sangna, her role at Apex and her passion for people.
“Employee relations is one of the most important things that we do as leaders.”
[05.23] Why a great workforce is so important.
[08.17] A picture of the global Apex workforce.
“About 42% of our female leadership is at the VP level, and 85% of our workforce is considered to be minority.”
[11.02] How HR helps to facilitate hiring the right talent, that will keep Apex’s core values top of mind.
“We don’t just ask people ‘what have you done in your past?’ More so, we ask ‘what do you want to do in your future?’ ”
[14.00] The role of HR in supporting the wider company.
[17.27] A closer look at how Apex goes about finding the right staff.
[20.57] How Apex’s supportive and holistic culture helps them to retain talent, particularly in the face of fierce industry competition.
[22.38] Some of the practical ways Apex approach talent retention.
[25.19] Sangna’s advice for anyone interested in a career at Apex.
“If you have a passion for excellence, drop me a note!”
Head over to Apex Logistics’ website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Today I’m delighted to be joined by E2open, a company who believes that the level of agility required to capture growth opportunities – plus the resiliency to manage today’s risks – demands a new way of thinking. Their range of intelligent applications allow supply chain leaders to make the best business decisions using real-time information from across their entire internal and external ecosystems.
From channel shaping and demand sensing, to business planning and global trade management, E2open offers a full suite of intelligent applications for every stage of your businesses supply chain journey. They aim to unlock your potential with their expertise, delivering you end-to-end visibility, planning and execution, all in real time.
I’m joined by Michael Farlekas, President and Chief Executive Officer at E2open, to talk about why the company is a market-leader, the impact of issues like COVID and Brexit on supply chain and why they chose 2021 to take E2open public.
[07.07] A closer look at what E2open does, and their recent big announcement.
“We help our customers to connect what is really a disconnected world.”
[09.39] Why E2open chose 2021 to take their business public.
[11.31] How E2open was founded and why it led to a continuing culture of collaboration.
“Collaboration is the foundation of our business.”
[14.23] Michael’s advice for businesses considering the route of mergers or acquisitions.
“How you technically integrate is the foundation, but it goes much deeper than that – you also need to consider go to market, cultural and back office integration.”
[18.14] Why visibility is a growing supply chain trend, and how you create it.
“Visibility is what you get when you have a well-constructed supply chain architecture.”
[22.28] How customer demand drives business, and how E2open’s software can deliver connectivity to help create a seamless and proactive supply chain, from sales predictions to inventory management.
[25.03] E2open’s COVID experience, how they helped their customers and Michael’s reflections on how the pandemic has impacted the future of the industry.
[28.14] A customer success case study.
[29.54] From an increase in ocean shopping to more manufacturing, Michael’s trends and predictions for 2021 and beyond.
[35.21] The future for E2open.
Head over to E2open’s website to find out more and discover how they could help you too.
Check out our other podcasts HERE.
This is the first episode of our latest mini-series in partnership with Apex Logistics. Over the next four episodes, our “Delivering Apex” mini-series is going to take a closer look at Apex Logistics, their commitment to the community, to the environment, and all of the amazing people that are helping to make an impact across the globe.
Today in Episode 1, “Apex Cares,” I’m joined by Amy Froese, Corporate Growth Marketer, and Holly Qualman, Sales, Marketing, and Analytics Strategist, to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place.
[01.14] An introduction to Holly and Amy.
[03.59] A closer look at exactly who Apex is and what they do.
[06.30] The growing trend in consumers seeking out ethical and sustainable brands.
“There truly is a difference – and customers know this – between a company that actually lives, breathes and believes in sustainability, and companies that are doing it just to check a box.”
[08.18] Apex’s huge customer commitment, and the vast scale of PPE they transported, during the height of the COVID crisis.
“We pivoted with each of the different needs to be able to provide globally... so by Q3 and 4, we had delivered billions of pieces.”
[12.33] Apex’s partnership with Habitat for Humanity.
[19.01] The environmental impact of logistics, and the industry’s responsibility in driving innovation in sustainability.
“Our industry is really facilitating the movement of global commerce, and with that comes a significant amount of responsibility.”
[22.30] Practical ways to make positive sustainability changes, on a personal and a business level.
[26,27] Apex’s industry-leading partnership with BSR.
[29.00] How we can start to influence our peers and drive sustainability conversations.
“The first step is spreading awareness and sharing ideas.”
[32.14] From developing more key partnerships to a commitment to volunteering, Apex’s corporate social responsibility goals for 2021.
Head over to Apex Logistics’ website now to find out more and discover how they could help you too.
Find out more about BSR and Habitat for Humanity to explore whether they could also be the right fit for your corporate social responsibility goals.
Check out our other podcasts HERE.
For today’s episode of Women In Supply Chain, I’m joined by Deborah Kotulich. Skilled in supply chain, operations management, Government, U.S. Department of Defense, Strategic Planning, and Business Process Improvement, Deborah is an experienced and successful military leader. From earning her degree in engineering from the United States Military Academy, she’s served her country, nurtured an impressive logistics career and is now Chief of Staff at US Transportation Command: she is one incredible woman.
Today Deborah will be talking to us about her career in the military, how she balances it with family life, and she’ll be sharing her words of wisdom for the upcoming generations of ambitious young women following in her footsteps.
As a company focused on supply chain partnerships, Fastenal is proud to sponsor this piece of Women In Supply Chain. With more than 100,000 point-of-use vending machines around the world, Fastenal is dedicated to helping organizations lower their total cost of ownership.
[07.48] Deborah’s background, how she entered the military and the fascinating journey that brought her to her current role.
“I went to school at a military academy… and I really found a place where I could thrive.”
[12.45] Exactly what the U.S. Transportation Command is and what it does.
[16.52] How an accident at military academy led Deborah to logistics.
[21.23] Logistics in the military vs the civilian world.
[24.50] How Deborah balances family life with her military and professional careers.
“I’m overwhelmingly fortunate to have a wonderful family – I owe it all to the patience of my wife and the resilience of my daughters.”
[27.34] Deborah’s role with USTRANSCOM’s Inclusion and Diversity Council, and their goals.
“We believe that coming at all we do from an angle of being inclusive, will unlock the door of opportunity for everyone.”
[30.31] Deborah’s experience as a woman in the military.
“I stand on the shoulders of giants… but (early on) there was a pressure to make sure I wasn’t a weak link.”
[34.57] How Deborah found her voice.
“I’m an extrovert with a capital E – so I’m not sure that I had to find my voice, as much as I had to refine and learn to control my voice.”
[39.58] What the future holds for Deborah.
[42.48] Do your research and take up any and all training and education opportunities, Deborah’s advice to the next generation of women who may be thinking about joining the military, or pursuing a career in logistics.
Head over to LinkedIn to connect with Deborah and find out more.
Check out our other podcasts HERE.
Today I’m talking to Lean Staffing Solutions, one of Inc. Magazines ‘Top 500 Fastest Growing Private Companies.’
Providing satellite offices in South America, Lean Staffing makes scaling easy, providing you with the best team to improve your processes and lower your operational costs. With the right combination of talent, culture and price, and with solutions across staffing, tech, marketing and sales, Lean Staffing are going from strength to strength in the market.
I’m joined by Trey Griggs, Vice President of Lean Sales, to talk about exactly what they do, how their model works and the benefits to be found in broadening your reach through nearshore staffing services.
[08.08] An introduction to Trey and his take on how the pandemic has altered the culture of sales.
[09.49] How Lean Staffing was founded, and its growth journey.
“Customers started asking for more and more services… specifically when it comes to tech and sales.”
[13.10] A closer look at exactly what Lean Staffing Solutions do.
“We help companies take care of entry level positions at a fraction of the cost - and with better quality.”
[16.27] Why Colombia is the perfect match for the US when you’re looking to expand.
“The three critical components are time zone, language and culture.”
[19.03] Exactly what businesses, like freight forwarders and brokers, need from Lean Staffing Solutions.
“Companies need quality workers with great attitude and work ethics, who don’t kill the bottom line.”
[20.21] How Lean Staffing Solutions facilitate hiring and training workforces for their customers.
[24.21] Why Lean Tech was recently listed by Analytics Insight Magazine as one of the Top 10 Most Innovative RPA Companies – and exactly why logistics companies need them.
“For the majority of customers in transportation, their technology is fragmented and they’re not talking to each other.”
[28.28] Trey’s reflections on the post-pandemic workforce.
[33.17] A real life case study of how Lean Solutions helped a customer to save time and ultimately secure new contracts and increase revenue.
[36.21] From continuing to build on customer relationships to developing new technology, the future for Lean Staffing Solutions.
Head over to Lean Staffing Solutions website to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Today I’m joined by one of Canada’s top sustainability professionals. In her role as Head of Sustainable Impact at HP Canada, Frances Edmonds is responsible for driving business from sustainability leadership and, focusing on Canada’s sustainable procurement practices, she’s working to change how Canada buys.
Frances has founded sustainability and environmental education programs, given TedX talks and sits on sustainability boards – this award-winning woman is truly using her platform to change the world.
Today we’ll be talking about her long-standing career, her passion for sustainability, why it’s so important – and the changes we can all start making in our businesses right now.
[08.11] Frances’s background, and her journey to sustainability.
[09.42] Frances’s role at HP, and her responsibilities both internally and externally.
“We realised that not many businesses are going to try and become a leader in sustainability because there’s no recognition for that in the marketplace – we’re in a capitalist system.”
[12.21] From external recognition to thinking big, the key sustainability strategies and goals at HP.
“In Canada, we have less than 20 companies who have set a science based target for carbon reduction, in the decade of climate action.”
[14.06] Practical ways businesses can begin their own sustainability journeys.
“The fastest way to green your business is to buy from one that’s already green.”
[16.27] HP’s commitment to a circular economy and a services vs goods approach; how these strategies help extend the shelf life of technology; and how consumers are responding.
[24.00] The environmental impact of supply chain, and the importance of carbon literacy.
“Sustainability is the golden thread that ties all of the pieces together.”
[29.07] Frances’s WWF programs and the positive impact of volunteering and setting personal sustainability goals.
[36.48] How Frances has seen the industry’s approach to sustainability change.
[39.14] Some key tools and resources.
[40.23] Future sustainability trends to watch out for.
“Transparency is a key component of sustainability leadership.”
Explore HP’s sustainable impact on their website or head over to LinkedIn to connect with Frances and find out more.
Check out our other podcasts HERE.
Logistics Titans really pride themselves on delivering forward-thinking, results-driven solutions for their customers. As the largest specialized and asset-based carrier in the US, they cast a wide net and empower their clients with new possibilities, locations and accessibility. And as a business, Logistics Titans believe in being bold, brave and impactful; so much so, they were named after powerhouses of Greek mythology.
Working mainly across healthcare, technology and retail, their combination of award-winning customer service, 250 project warehouse locations and leading logistics technology makes them true industry titans.
Wes Struebing, the Founder & President at Logistics Titans, was on the show in July last year and he’s back today to talk specifically about the last mile – the challenges, how it's linked to customer experience, and exactly how the team at Logistics Titans are using new technology to elevate their service.
[07.26] A reminder of exactly what Logistics Titans do.
[09.05] Automation and rapid business growth – what Logistics Titans have been up to since we last spoke.
“I was so fortunate that my existing business had done so well, that it afforded me the opportunity to purchase four other companies!”
[10.29] A closer look at Logistics Titan’s new business acquisitions, and the process of merging businesses.
[13.41] Some of the key challenges in the last mile right now.
[16.58] How Logistics Titans continued to support the final mile through the height of the pandemic.
“We diligently followed the CDC guidelines – and we enforced it through our WIPOD technology.”
[22.59] Exactly how the last mile is connected to customer experience.
“I’ve been in the final mile business for a long time, and only within the last few years has the real desire for final mile prominence come to light.”
[25.36] A look at Logistics Titans proprietary end to end software solutions that help provide visibility and success for their customers.
[26.55] A real life example of how Logistics Titans helped a key customer reduce error and drive sales.
[30.13] How the importance of the last mile will to continue to grow in the coming years.
“We’re all waiting to see what the new normal is going to look like – but the creation for last mile delivery demand is going to continue to soar.”
[32.05] From new certification to controlled growth, what 2021 is going to bring for Logistics Titans.
Head over to Logistics Titan’s website to find out more and discover how they could help you too.
Check out our other podcasts HERE.
For today’s episode of Women In Supply Chain, I’m joined by Isabel Tapia. From Mexico, she’s currently the Head of Ford of Mexico’s Indirect Purchasing department, leading a team with an annual spend of just shy of 2 billion USD.
An experienced procurement executive with a long history in the automotive industry, she’s an expert in Supply Chain Management, sourcing and team growth and development.
Today Isabel will be talking to us about her roots in engineering, her passion for procurement and her words of wisdom as a successful woman in a male-dominated industry.
[07.38] Isabel’s background and her long-standing interest in engineering.
[10.17] Isabel’s current role at Ford.
[11.33] Her 16 year career with Ford and what makes them such a good company to work for.
“Ford is a great company: I’ve always felt comfortable, supported and challenged.”
[13.19] A reflection on what’s changed over the course of Isabel’s career so far.
“The automotive industry is in constant evolution.”
[15.36] A closer look at the impact of the pandemic and the increasingly important role of technology.
[17.44] Isabel’s surprising experience of working in, what is assumed to be, the male-dominated automotive industry.
"I can say that amazing women in my industry have already carved that path. So I’m coming into a work environment that’s already open."
[20.17] The importance of good female leaders and role models.
[23.01] The path ahead for women in typically male-centered environments.
"It will not happen by chance – you need to go and pursue the opportunities, and if you need help, you need to use your voice."
[25.29] The story of how, and why, Isabel found her voice so early in life.
[27.59] What Isabel has learned about herself on her journey so far.
[29.11] Isabel’s words of wisdom for the next generation.
Head over to LinkedIn to connect with Isabel and find out more.
Check out our other podcasts HERE.
This is the fourth and final show in our “Give your business a fresh start” series, in partnership with BluJay Solutions.
Last week in Episode 3 “Your Global Impact,” we were joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We discussed the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them.
And today in Episode 4, “Managing Risk: The Ultimate Balancing Act,” we’re joined by Bill Madden, Group Vice President, Logistics as a Service at BluJay Solutions, to talk about risk. How we can better prepare ourselves for the unknown, how we can utilize technology in risk management and why having a partner there when you need them, can really help you share that burden of risk.
[01.24] Bill’s background, his career at BluJay and the one thing that might surprise people about the idea of risk.
[02.50] Quality, compliance and the right workforce, key focus areas for helping to manage risk.
“When we talk about compliance, conversations have been around repeatability, striving for standardization and having best practices in place around exception management.”
[06.56] Leveraging the power of technology in mitigating risk.
“To get predictability, you really have to get communication nailed.”
[14.25] Core BluJay solutions that can help businesses to prepare for disruption or deal with it quickly.
[21.41] The many and varied unexpected challenges thrown up by COVID, and their impact on supply chain in the long term.
“We built the transition with long hours and hard work, but that’s not sustainable for the long haul. To ensure sustainability, we had to get better – better than we were before COVID.”
[27.05] Why BluJay have been a trusted partner of many of the world’s top LSPs for decades.
“It’s all in our DNA – data, network, applications – and the BluJay way.”
[32.24] What the future holds for the industry and for BluJay.
“One thing we can all count on in the coming year, is that rapid change will be the only constant!”
Head over to BluJay’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Today I’m joined by the number one international shipping carrier for e-commerce. With customer experience at its core, Passport Shipping is putting the ‘care’ back in ‘carrier.’ They believe that a great international experience demands a considered approach to strategy, software and customer experience, as well as great logistics. So with their end-to-end solution, you can tailor experiences for your customers worldwide.
I’m joined by Alex Yancher, the Co-Founder and CEO at Passport Shipping to chat about the company’s unique offering and all about international shipping: the benefits, the challenges and what we can expect in the coming year.
[04.36] Alex’s background, the personal experiences that have driven his career – and one surprising stat about shipping.
[07.30] Alex’s previous business, Lynks, what he learned and how he took those learnings forward to found Passport Shipping.
“It made me realize that international shipping is a whole lot more than just the logistics.”
[10.26] A closer look at exactly what Passport Shipping does and how it helps its customers.
“At Passport, we want to not only make sure that customers are capturing potential revenue, but they’re doing it in a way that doesn’t add undue burden to their operations and customer support.”
[11.45] How customer experience, technology and logistics blend together to create the perfect supply chain solution.
“These three elements have to come together to provide a modern international shipping service.”
[14.08] The benefits of international shipping, especially in light of COVID-19.
[18.30] From returns and customer service to differing rules and local knowledge, a look at some of the obstacles holding brands back from jumping into international shipping.
[22.09] Different shipping methods and how they align with individual business models.
[24.16] The impact that issues like global tax changes can have on your business – and your bottom line.
[27.59] How Passport Shipping helped key customer Bombas Socks to resolve core pain points in their international shipping process.
[32.28] The ideal customer for Passport Shipping.
[34.37] How SME’s can maximise the benefit of the recently implemented U.S.-Mexico-Canada Agreement (USMCA).
[38.05] The future for Passport Shipping, and for logistics, in 2021.
“It’s even more critical, now more than ever, to have a solution and a partner like Passport in place to help you manage the change and stay compliant.”
Head over to Passport Shipping’s website to find out more and discover how they could help you too.
Check out our other podcasts HERE.
This is the third show in our “Give your business a fresh start” series, in partnership with BluJay Solutions.
In Episode 2, “Simulation: The Future is Here” we talked to Pam Reeber, Director of Solution Consulting at BluJay Solutions, to talk all about simulation, and using AI to model scenarios within the supply chain so we can predict the future and stay ahead of the game.
Today in Episode 3 “Your Global Impact,” we’re joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We’ll be discussing the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them.
[01.04] Patrick’s background, his role at BluJay and one thing that would surprise people about sustainability.
“Businesses often think about sustainability as an added cost, but they’re not thinking about the true business benefits.”
[03.23] A global network – the benefits of international shipping.
[05.11] The environmental impact of worldwide shipping, and why the tide is starting to turn.
“Economies are growing, but we are becoming more efficient.”
[08.54] From optimization to synchronization, the ways in which we can leverage the power of technology to help create change.
[13.46] From conversation and connectivity to picking the low-hanging fruit, practical ways to start introducing change in your business.
“If you look at the silver lining, the pandemic has really exposed some long held business practices and thoughts that we haven’t been questioning. “
[19.01] How BluJay are helping their customers to improve their sustainability strategies.
“Our solutions are designed to reduce waste; they’re naturally built for sustainability. So companies who employ our solutions use fewer trucks and they drive less miles.”
[23.17] Tips on how to influence our peers and be proactive in championing sustainable solutions.
[25.07] The different levels of sustainability stakeholders within a business – and taking the lead from Heineken.
[27.16] The future for sustainability and logistics.
“It will definitely pick up momentum as the new generations move in.”
Head over to BluJay’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Today’s episode is a very special crossover episode, in honour of collaboration, featuring Mercado and Shipz Inc.
Mercado strive to deliver transparency, collaboration, automation and predictability across supply chain. From product creation and tracking, to document management and shipment, to order collaboration and smart tagging, their platform has everything you need for the first mile of your supply chain.
And when it comes to the middle mile, you need Shipz Inc; the innovative new bid-and-ship freight platform. Working to simplify the complexity often found in logistics, the Shipz platform closes the gap between mid-market shippers and forwarders, creating an accessible and hassle-free logistics solution for all. From quick and accurate quotes, selecting the right partners that fit your business, secure documentation all in one place and even lines of credit, shippers and forwarders will see a variety of benefits by connecting with the Shipz platform.
I’m joined by Rob Garrison, CEO at Mercado, to talk about why collaboration in business is so important, the impact of the pandemic, the vast array of benefits that collaboration can bring – and the new and exciting partnership between Shipz and Mercado, coming for 2021.
[06.18] Why collaboration is so important in supply chain.
“International supply chain is not only a mile wide, it’s a mile deep – and that’s the fundamental reason why collaboration is so important.”
[13.01] An overview of Mercado and Shipz.
[15.37] How collaboration can help businesses to extend their offering by filling in their gaps with a third party.
“As a customer… there are a lot of companies coming up and it’s not always clear exactly who they are and what their competency is. So Shipz Inc’s ability to diagnose those issues and connect them through the platform is a huge benefit.”
[20.55] The benefit collaboration has with regard to data and insights.
“If you’ve got all the data in one source, you can give much richer reporting and much richer insight.”
[21.54] How collaboration can help expand businesses, helping them to operate successfully on both a local and a global scale.
[25.22] Why Shipz is an important partner for Mercado.
“Whilst we’re experts in the first mile, it doesn’t mean we should ignore the rest of the supply chain and it’s great to be able to say to a customer, I have a great partner that can do that for you.”
[28.10] The role good partnerships played in keeping businesses afloat in 2020, and the impact on the industry as a whole.
“The world suddenly shifted – the pandemic accelerated plans from ‘over the next 10 years’ to ‘over the next 2 years;’ it was that rapid. Businesses had to rely on collaboration in order to survive.”
[33.00] A look at Mercado’s new Transform campaign.
[39.11] An introduction to how Mercado and Shipz are collaborating in 2021.
Head over to Mercado’s website to find out more and discover how they could help you too. And don’t forget to visit Shipz to sign up for your FREE trial now.
Check out our other podcasts HERE.
This is the second show in our “Give your business a fresh start” series, in partnership with BluJay.
In Episode 1, “Visibility, Unchained” we talked to Bryant, Senior Global Product Manager at BluJay Solutions, about data and visibility: why it’s so important, the impact of last year and how BluJay is innovating in this area, to create unparalleled levels of visibility for their customers.
Today in Episode 2, “Simulation: The Future is Here,” we’re joined by Pam Reeber, Director of Solution Consulting at BluJay Solutions, to talk all about simulation, and using AI to model scenarios within the supply chain so we can predict the future and stay ahead of the game.
[01.04] Pam’s role at BluJay, and the one thing that might surprise people about AI.
[02.44] Exactly what simulation is and how it works.
[04.10] How, and why, BluJay became the first TMS Provider to build a modelling solution on the LLamasoft Cloud Platform.
“We wanted to provide a hands-on, self-service tool that was easy to use but powerful enough to identify some key potential areas of opportunity.”
[06.53] Consolidation, flexible date-shifting and mode conversion: the three key scenarios within the supply chain that BluJay can help to model.
[08.51] Exactly how the solution works, and the ways users can interact with it.
“The data is displayed visually so a user can quickly compare the KPI’s across five different scenarios.”
[12.37] The power of data sharing and collaboration.
“You can export data at a shipment or at a load level and you can use that to drive those conversations with vendors or customers.”
[13.59] The benefits of being able to model different scenarios within the supply chain.
“Shippers have seen an average cost saving of 17-22%.”
[15.29] A real life case study: how BluJay helped a customer with a key cost vs service analysis.
[21.02] The balance between people and technology.
“The adoption of AI and machine learning is going to be a key factor to successful companies moving forward.”
[23.19] An overview of some of BluJay’s other solutions and innovations introduced over the last year.
Head over to BluJay’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
In today’s episode I’m excited to be joined by Dan Deigan, a man with nearly 25 years’ experience in the logistics industry under his belt. His passion, dedication and talent has led him to become the go-to for the transportation & logistics sectors’ coaching and sales training.
He began selling transportation & logistics services in 1994, quickly climbing the ranks, winning sales competitions and growing businesses, before the impact of the recession in 2008 led him to confront his mentality and approach to business. In 2012, he established High-Performance Logistics Sales and has become a sales and coaching guru, in demand across the logistics industry.
Today Dan will be talking to us about his business, his journey to success and why freight providers need to get on board with high level sales performance, fast!
[04.43] Dan’s background, how he fell into supply chain and discovered a love for sales.
[10.15] The highs and lows of the journey that led Dan to establish High-Performance Logistics Sales.
[17.30] The issues Dan identified within the industry that helped guide him to founding HPLS.
“I realized there was a major gap, in transportation and logistics, in training.”
[21.56] From online one-to-ones to group coaching, the many and varied ways Dan can help sales people to reach their goals.
“If you want to get into that top 2%, it’s a career, not a job.”
[27.22] Why, historically, sales performance training in logistics hasn’t been something that most freight providers have embraced.
“Businesses are worried that if they train people up, they’ll leave. And I say ‘well, what if you don’t train them, and they stay?!’”
[31.03] A real life case study of how Dan helped revolutionize one customers sales strategy.
“If we don’t have three key areas – clarity about what we want, an intention about getting it, and mastering the critical skills to get us there – we’re always going to be a generalist.”
[34.13] The ideal client profile for High-Performance Logistics Sales.
“If they’re dedicated and want this as a career – I can take care of everything else.”
[38.31] The future for Dan, and for High-Performance Logistics Sales
Head over to Dan’s website now to find out more and discover how he could help you too.
You can also connect with him on Facebook, LinkedIn, Instagram or Twitter; check out his YouTube channel; or even listen to his podcast on iTunes.
Check out our other podcasts HERE.
This is the first episode of our latest mini-series in partnership with BluJay Solutions. Over the next four episodes, our “Give your Business a Fresh Start” mini-series is going to take a closer look at BluJay, and how we can harness the power of new technology and machine learning to help us tackle key pain points within our businesses, from managing risk to improving our commitment to sustainability.
Today in Episode 1, “Visibility, Unchained,” Bryant Smith, Senior Global Product Manager at BluJay Solutions, joins me to talk all about data and visibility. Why it’s so important, the impact of last year and how BluJay are innovating in this area to create unparalleled levels of visibility for their customers.
[01.46] Bryant’s background and his role at BluJay.
[03.16] Who BluJay are and what they do.
“What sets us apart is the BluJay way – our unique blend of philosophy, culture and services.”
[05.38] Why data and visibility is so important, and why it’s been THE key talking point for 2020.
[08.47] The core BluJay tools that are helping customers to get the most out of data and visibility.
“Tools like BluIQ can help surface issues before they happen, so that the user can make more informed decisions on how to react.”
[10.57] The interactive and collaborative relationship between BluJay and its variety of stakeholders, both internal and external.
“We incorporate stakeholder feedback so that we can address today’s problems, and plan for tomorrow’s problems as well.”
[14.43] Supply Chain Monitor, and how BluJay tools help bring visibility and translate data into practical change.
[19.21] Back end data, evaluation and reporting through key BluJay tools.
[23.10] A case study of how BluJay’s solutions helped a customer.
[27.21] Data accuracy and access – BluJay’s focus for the coming year.
Head over to BluJay’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
May Shu, today’s woman in supply chain, has nurtured an impressive career with our friends over at Fastenal. Originally from China, she’s now making waves in the logistics industry state-side. A dynamic and innovative supply chain professional with over 15 years of experience with Fastenal, May has a focus on people development, driving process efficiencies, and developing scalable solutions for tomorrow’s business needs in collaboration with multiple departments across the globe.
Today May will be talking to us about her career so far, her approach to self-improvement and why she stays so loyal to Fastenal.
[03.30] May’s background and how she went from a degree in forestry to a career in logistics.
“The more I got into it, the more excited I was with the opportunities – as soon as I accomplished one thing, there was another thing waiting!”
[05.29] May’s role at Fastenal.
[06.37] Why May moved from Shanghai to a small town in the USA – and how the stability of Fastenal’s culture helped ease the transition.
[09.13] What makes Fastenal such a good company to work for.
“We invest heavily in people, we have amazing training programs… and we have a promote from within model.”
[10.25] Supply chain: why May loves it, and why it’s so important.
“Supply chain is the key piece that connects everything!”
[12.07] How Fastenal’s customer-centric approach makes them such a dynamic and ever-changing business.
[13.59] The challenges May and her team faced in 2020.
[16.11] From continued demand for safety products to the importance of agility and being prepared for the unexpected, the trends and challenges to watch out for in 2021.
[18.34] May’s approach to self-development and building confidence.
“It’s still a daily challenge – I’m still building my confidence with a series of small wins every day.”
[22.22] What May has learned about herself on her journey so far, and what the future holds.
“I know that my personal growth is never done.”
[24.04] “Don’t be afraid of stepping out of your comfort zone” – May’s words of advice for women and girls following in her footsteps.
Head over to LinkedIn to connect with May and find out more.
As a company focused on supply chain partnerships, Fastenal is proud to sponsor this piece of Women In Supply Chain. With more than 100,000 point-of-use vending machines around the world, Fastenal is dedicated to helping organizations lower their total cost of ownership. Learn more here.
Check out our other podcasts HERE.
This is it – we’ve finally reached the end of 2020! I think it would be an understatement to say that it’s been a difficult year for many; but there have also been plenty of positives that we can take note of as well.
So in this very special episode, I’m joined by Graham Robins from Border Buddy, who is a great friend of the show, to reflect on some of the things we’ve seen and done, to round out the year on a high and approach 2021 with a really positive mindset.
We talk about COVID, collaboration, data, diversity and inclusion, and our plans for 2021. What a year!
[04.56] An introduction to Graham, his background and his role at Border Buddy.
[07.28] The impact of COVID and the valuable lessons we’ve learned this year, from the effect on mental health to the importance of the workers on the front line of supply chain.
“Its been a transformative year for us. But we’ve learned that remote work is well suited for logistics!”
[17.46] What we can practically take from these lessons and integrate into our strategies for 2021.
“A lot of this isn’t new – it’s just making it better! Let’s look at anything that takes extra, unnecessary time, and let’s squeeze that out.”
[19.55] The importance of collaboration, the value to be found in improving communication and how we can continue to drive the momentum of collaborative spirit forward into 2021.
[29.41] Data: how 2020 has shone a light on its benefits and encouraged a more open-minded approach.
“Once you have the data, you can never go back to guesswork.”
[36.36] The importance of diversity and inclusion, and how we can continue to open up much-needed conversations in 2021.
“Everyone’s experience is different – we can’t broad brush everything. Everyone has their own lens.”
[48.53] “Nothing new – everything better!” Border Buddy’s plans for 2021.
[50.16] From the launch of Shipz and Blended, to laying big plans for the future, a snapshot of my year.
Head over to Border Buddy’s website now to find out more and discover how they could help your business.
Check out our other podcasts HERE.
Founded in 2015, Convoy started a movement in efficient freight. Through their customer-centric approach, ethical commitment and unique technology, that creates smarter ways to connect shippers with carriers, they’re helping to solve problems, reduce waste and create a better future.
Today, I’ll be talking to Lorin Seeks to find out a bit more about the Convoy network and how it’s utilising machine learning to solve the challenge of quality and compliance for small and midsize shippers.
[06.59] Lorin’s background, his career in the army and how he fell in love with logistics.
[11.08] A closer look at Convoy, what it does and how it works.
“Convoy is the nation’s most efficient digital freight network.”
[12.34] The four core areas of risk and compliance that every shipper needs to consider.
“Shippers are facing legal, financial, service and reputational risks every time they ship freight.”
[19.27] Why these areas can present real challenges for small and mid-market shippers.
[23.45] How intermediaries and brokers are addressing risk and compliance, to ensure they can be a reliable and trusted partner for SME’s.
[28.05] The Convoy solution, and the power of machine learning.
“The more data we feed it, the more accurate it becomes – because it’s a learning algorithm, it gets better over time.”
[31.28] The positive customer response to Convoy solutions.
[33.27] From higher safety levels to lower claims, the benefits that shippers will see from the Convoy platform, through removing bias and human error.
[38.51] Levelling the playing field for all customers, and a case study of how Convoy were able to solve a very specific problem for one customer in particular.
“We were able to come with solutions – and we were able to cut theft by about 90%.”
[43.15] The future for quality, safety and compliance – and for Convoy.
Head over to Convoy’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Founded in 2015, Convoy started a movement in efficient freight. Through their customer-centric approach, ethical commitment and unique technology, that creates smarter ways to connect shippers with carriers, they’re helping to solve problems, reduce waste and create a better future.
Today, I’ll be talking to Lorin Seeks to find out a bit more about the Convoy network and how it’s utilising machine learning to solve the challenge of quality and compliance for small and midsize shippers.
[06.59] Lorin’s background, his career in the army and how he fell in love with logistics.
[11.08] A closer look at Convoy, what it does and how it works.
“Convoy is the nation’s most efficient digital freight network.”
[12.34] The four core areas of risk and compliance that every shipper needs to consider.
“Shippers are facing legal, financial, service and reputational risks every time they ship freight.”
[19.27] Why these areas can present real challenges for small and mid-market shippers.
[23.45] How intermediaries and brokers are addressing risk and compliance, to ensure they can be a reliable and trusted partner for SME’s.
[28.05] The Convoy solution, and the power of machine learning.
“The more data we feed it, the more accurate it becomes – because it’s a learning algorithm, it gets better over time.”
[31.28] The positive customer response to Convoy solutions.
[33.27] From higher safety levels to lower claims, the benefits that shippers will see from the Convoy platform, through removing bias and human error.
[38.51] Levelling the playing field for all customers, and a case study of how Convoy were able to solve a very specific problem for one customer in particular.
“We were able to come with solutions – and we were able to cut theft by about 90%.”
[43.15] The future for quality, safety and compliance – and for Convoy.
Head over to Convoy’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Founded in 2015, Convoy started a movement in efficient freight. Through their customer-centric approach, ethical commitment and unique technology, that creates smarter ways to connect shippers with carriers, they’re helping to solve problems, reduce waste and create a better future.
Today, I’ll be talking to Lorin Seeks to find out a bit more about the Convoy network and how it’s utilising machine learning to solve the challenge of quality and compliance for small and midsize shippers.
[06.59] Lorin’s background, his career in the army and how he fell in love with logistics.
[11.08] A closer look at Convoy, what it does and how it works.
“Convoy is the nation’s most efficient digital freight network.”
[12.34] The four core areas of risk and compliance that every shipper needs to consider.
“Shippers are facing legal, financial, service and reputational risks every time they ship freight.”
[19.27] Why these areas can present real challenges for small and mid-market shippers.
[23.45] How intermediaries and brokers are addressing risk and compliance, to ensure they can be a reliable and trusted partner for SME’s.
[28.05] The Convoy solution, and the power of machine learning.
“The more data we feed it, the more accurate it becomes – because it’s a learning algorithm, it gets better over time.”
[31.28] The positive customer response to Convoy solutions.
[33.27] From higher safety levels to lower claims, the benefits that shippers will see from the Convoy platform, through removing bias and human error.
[38.51] Levelling the playing field for all customers, and a case study of how Convoy were able to solve a very specific problem for one customer in particular.
“We were able to come with solutions – and we were able to cut theft by about 90%.”
[43.15] The future for quality, safety and compliance – and for Convoy.
Head over to Convoy’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Adebayo Adeleke is a supply chain enthusiast, businessman, social entrepreneur, retired U.S Army Officer and global thought leader all rolled into one. From Jordan to Japan, Africa to Afghanistan, he’s gathered his impressive knowledge and expertise from around the world.
Retired from the U.S Army after an impressive 20 year career, Adebayo is now Managing Partner at Pantote Solutions LLC, President and CEO of Adebayo Adeleke LLC, a Principal Partner and Senior Supply Chain Consultant for Epot Consulting Limited and a Lecturer in Supply Chain Management at the Sam Houston State University.
Today Adebayo will be talking to us about his career so far, his many inspirational achievements and his passion for driving immigration reform.
[06.47] Adebayo’s background and how he fell into supply chain by chance.
[10.22] What led Adebayo to join the army, and why he fell in love with it.
[11.38] Adebayo’s experience of war, and what he learned.
“When I came back, I was transformed – the way I saw supply chain was totally different.”
[17.45] The challenges and unpredictability of army logistics.
[22.08] The difference between army and civilian logistics – and efficient vs effective supply chains.
[26.30] The challenges Adebayo faced in his life and career as an African immigrant in the USA.
“Your identity is driven from your culture, and often you have to shed some of that to be a part of this system.”
[32.40] What drives Adebayo to be so active as an influencer for positive change.
[35.21] Adebayo’s roles in the Rising Leadership Foundation and the New American Economy – and why they’re so important.
“If we can create better leaders, we can have a better society.”
[39.59] The future for Adebayo.
“We need to start understanding the nuances and how we can improve supply chain globally by regionalizing our solutions.”
[43.51] Be true to yourself – Adebayo’s advice for anyone following in his footsteps.
Connect with Adebayo on LinkedIn to find out more.
Check out our other podcasts HERE.