This is the fourth and final show in our “Not Just Nuts and Bolts” series, in partnership with Fastenal.
Last week in Episode 3, ‘Powered by Proximity,’ I was joined by Sam Nafe, Senior VP for National Account Sales Teams at Fastenal, and Jim DeMarco, Category Manager at PGT Innovations. We talked about their successful business partnership and the topic of glocality – what it means, why it’s so important and exactly how Fastenal deliver it across the world.
Today in Episode 4, ‘Wait! Don’t Order,’ we’re talking to John Soderberg, EVP of IT at Fastenal, to talk about data and analytics: why is data so important, what kinds of data should we be focusing on and how can we use it to better our supply chains.
[01.04] John’s long-standing career at Fastenal, his current role and how Fastenal truly has a decentralized model.
[03.00] Why data is so important.
“It’s the basis for making better informed decisions.”
[04.49] The types of data that supply chain professionals should be looking at right now.
“The data we should be looking at needs to support the areas we want to improve: it needs to be measurable and we need to know where we want to take it.”
[06.44] The importance of collaboration, between both departments and businesses, in understanding and using data.
[08.57] Collecting data at a site-level, and the difficulty in keeping the consistency and discipline as you take that up to a higher level.
“If there’s not an emphasis on quality in the capture, then a lot of the plans are in vain.
[12.22] The challenges of data at an enterprise level.
[14.32] How to make data actionable.
[17.26] Why it’s so important to have a trusted partner to help you manage data and create a strategy around it.
“The value of the data is dependent on that partnership and how you work together through it.”
[18.57] What utilizing data can look like in real terms to customers, especially when it comes to managing stock.
[21.51] Why a greater understanding of data and analytics is what’s going to define the next generation of supply chain professionals.
[24.16] The future, and why Fastenal plan on getting even closer to their customers.
Head over to Fastenal’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
SIMOS provides more than just basic contingent labor: they deliver customized strategic labor solutions, with the end goal of reducing cost, increasing productivity and ensuring budget certainty - without compromising on quality standards.
Their consultative partnership philosophy means that they design solutions from inside your facility, aligning with your KPI’s and offering a level of support that means you can step back and focus on the bigger picture, leaving your workforce in safe hands.
Today, I’m joined by Harold Baro, Senior Vice President and General Manager, to talk all about SIMOS, the importance of collaboration and some of the challenges that businesses are currently facing with their workforces.
[07.39] How SIMOS was founded, and the story behind the name.
“Our Founder wanted to provide more value to his clients and give more accountability.”
[09.04] A closer look at exactly what SIMOS does.
[10.53] The trusted partnerships that SIMOS enjoys with its customers.
“We don’t treat the word partner lightly – we’re laser focused on supplying each client with the right solutions.”
[12.55] How SIMOS interacts with its customers, and tackles change management, by talking their language.
[14.08] Exactly what is contingent labor workforce and why/how companies use it.
[15.31] The misconceptions around contingent labor and why the SIMOS model is so surprising.
[17.36] The added value of prediction and analysis within the SIMOS model.
[19.09] The challenges businesses are facing right now with staffing, and how SIMOS tackles key pain points.
“Our research shows that 6 in 10 employers are having a hard time finding workers... and high turnover and high absenteeism kills productivity.”
[21.29] SIMOS’ drive through hiring scheme and how it engages with the community.
[23.19] The impact of COVID-19, how SIMOS have adapted and how they’re helping customers.
“We’ve become more important; we’re getting a lot of calls for additional people to come to work – and we put our people’s safety and health first.”
[25.52] How COVID-19 has driven the importance of collaboration home, particularly with health and safety protocols.
[27.27] The rise of tech, the partnership between tech and people, and automation in warehousing.
[31.01] A case study looking at how SIMOS revolutionized one customers’ environment and processes.
“Through our solutions, we saw quality and orders increase, complaints decrease and we were able to save them over 1 million dollars.”
[34.20] The correlation between supply chain and customer experience.
[36.52] The future for SIMOS.
Schedule your FREE engineering assessment by heading over to SIMOS’ website now.
You can also connect with Harold on LinkedIn or follow SIMOS on LinkedIn here.
Check out our other podcasts HERE.
This is the third show in our “Not Just Nuts and Bolts” series, in partnership with Fastenal.
Last week in Episode 2, ‘Bring Us Your Problems,’ I spoke to Kris Van Dalen and we took a closer look at Fastenal’s onsite solutions, their response to the COVID-19 crisis and how we can prepare our businesses and supply chains for the future.
Today in Episode 3, ‘Powered by Proximity,’ we’re talking with Sam Nafe, Senior VP for National Account Sales Teams at Fastenal, and Jim DeMarco, Category Manager at PGT Innovations. We’ll be talking about their successful partnership and the topic of glocality – what it means, why it’s so important and exactly how Fastenal deliver it across the world.
[01.09] Sam’s career at Fastenal, his current role and why the percentage of Fastenal’s customer-facing staff might surprise you.
[02.22] PGT’s history, and Jim’s current role.
[03.40] What is glocality, and what does it mean for Fastenal and its customers.
“It allows the team to be creative… to achieve the objectives of each customer.”
[05.33] Why PGT chose Fastenal as a trusted partner.
“We take partnership seriously – we like to grow together.”
[07.30] Fastenal’s lean solutions, and how they helped PGT with their onsite needs.
[10.39] The challenges PGT were seeing which led to their partnership with Fastenal.
[11.55] The benefits that PGT have seen from working with Fastenal.
[13.35] How Fastenal were able to help PGT through the COVID-19 crisis, ensuring their supply chain.
[16.29] Why it was so important to PGT that Fastenal could pivot quickly and continue to meet their needs in testing times.
“Fastenal were able to preserve our glove allocation, which was critical.”
[18.29] A closer look at how Fastenal were able to support their customers through the crisis, and continue to supply much-needed PPE.
[20.44] Jim’s take on the future of PGT and Fastenal’s partnership.
[21.34] The future of that partnership from Fastenal’s perspective.
“Ultimately, we need to listen, as Jim’s business continues to evolve.”
[23.49] From cost to response time, Jim explains why businesses should choose Fastenal.
[25.07] The future of supply chain and how Fastenal will be innovating along with it.
Head over to Fastenal’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
As a maverick in the freight forwarding industry, Global Gateway Logistics believes in the creative persistence of deep analysis, learned experience and exceptional customer service. No matter the obstacle, operational challenge or budgetary constraint, Global Gateway Logistics will work tirelessly to support businesses supply chain and logistical needs.
A committed and forward-thinking freight forwarder and NVOCC, Gateway Global Logistics provide insights and recommendations through data analysis and experience to create game-changing solutions for your business operations.
Today, Caitlin Murphy, Founder & Managing Director of Operations, joins me to talk about Global Gateway Logistics, her approach to business and how exactly we go about creating transparent, strategic and successful supply chains.
[08.57] Caitlin’s background and how previous job dissatisfaction led to her founding Global Gateway Logistics.
“I had confidence that I could make an impact – and that confidence, coupled with my passion, outweighed the fear.”
[12.29] Exactly what Global Gateway Logistics does and how it helps its customers.
“We are determined to simplify global logistics, and we do that through customer service and technology.”
[15.39] What makes Global Gateway Logistics different, and its focus on diversity and creative thinking.
[22.22] Combining the power of data and technology with the power of people.
“The more that we’re all interconnected through technology, and can utilize it with a boutique customer service: that’s truly the future of freight forwarding.”
[30.47] The importance of talking about business on a global scale, partnerships and the benefits of global export.
“We have a duty to promote global trade.”
[37.14] A real life example of how Global Gateway Logistics helped a key customer.
[40.01] Growth, growth, growth – the future of Global Gateway Logistics.
Head over to Global Gateway Logistics’ website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
This is the second show in our “Not Just Nuts and Bolts” series, in partnership with Fastenal.
Last week in Episode 1, ‘Innovation at Work,’ I spoke to Dan, President and CEO at Fastenal to find out exactly who Fastenal are, what they do and how they’ve evolved to become a global company, with a local focus, who are much more than just nuts and bolts.
Today in Episode 2, ‘Bring Us Your Problems,’ we’re chatting with Kris Van Dalen and taking a closer look at Fastenal’s onsite solutions, their response to the COVID-19 crisis and how we can prepare our businesses and supply chains for the future.
[01.05] Kris’s career at Fastenal, and how the scope of their offering might just surprise you.
[02.47] Fastenal’s comprehensive COVID-19 response – which became far more than simply delivering PPE.
“The problem became much more than just the availability of an item.”
[07.37] How the COVID crisis has taught us why it’s so important to have trusted supply chain partners in place before a crisis happens.
“Our evolution is hinged on relationship-building, and the management of those relationships.”
[12.00] What Fastenal’s on-site model looks like and how it changes to meet customer needs.
[17.44] How Fastenal’s local presence and decentralized decision making helped to keep customers afloat during the COVID crisis.
“Their success is what drives ours.”
[23.19] A closer look at Fastenal’s ‘last mile’ system and why they do it differently.
[28.55] How we can future-proof our supply chains.
“Supplier integration, tighter partnerships – those are the key to future-proofing supply chain.”
[31.10] The future of supply chain and how Fastenal is well positioned to help facilitate it.
Head over to Fastenal’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Loadshop is an online marketplace that connects carriers and shippers in the trucking space, eliminating the middleman, and so providing transparent, efficient and cost-effective solutions for both sides of the transaction. On a mission to create trucking with transparency, they might be a new kid on the block, but they’re utilizing the extensive industry experience of their cross-functional team to ensure they’re on the road to success.
Today, Loadshop's Business Lead, Hunter Burke, will be chatting about the Loadshop marketplace, its benefits, and the future of trucking.
[05.56] The history behind the Loadshop brand and the core problems that led to its creation.
“The idea started with seeing how much work it is to match loads and trucks in a spot market environment.”
[11.02] What Loadshop does and how it works.
[12.45] The impact of lack of transparency on the ease and efficiency of shipping.
“The lack of transparency creates so many games that the industry are sick of playing.”
[14.29] The benefits of Loadshop to both carriers and shippers.
“Because Loadshop charges a flat transparent fee, only when a match is made, it removes the risk premium that brokers add to their rates.”
[19.25] How Loadshop helps shippers to break out of their comfort zone by opening up a wider breadth of supplier choice.
[21.04] The role that platforms like Loadshop play in modern supply chain.
[23.23] The balance between new platforms like Loadshop and traditional brokers.
[25.22] The importance of transparency.
“It’s an infusion of more information that allows everyone to make better decisions!”
[29.06] A real life example of how Loadshop helps its customers.
[30.47] Loadshop’s Smart Spot system and how it can help.
[32.07] The future of trucking.
Head over to Loadshop’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
From an early interest in engineering and logistics, going all the way back to education-level, Carolina has gone on to have an exciting and varied career in the industry. Now, as a logistics leader at top IT company Lenovo, she’s channelling all that incredible insight and experience into creating robust and effective logistics operations across Latin America.
Today Carolina will be talking to us about her career so far, her many inspirational achievements and her long-standing love for logistics.
[07.52] Carolina’s background, her interest in international business and culture, and the variety of experiences that have led her to where she is today.
“Those experiences were the ones that opened my eyes and allowed me to see the different roles you can perform within supply chain – that has been, and still is, the most exciting part.”
[10.54] How Carolina has followed her heart during the course of her life and career, and her passion for giving back to the community.
“My driver is ‘do everything with passion – do and learn new things!’”
[13.30] The challenges, excitement and growth that Carolina discovered whilst living in China.
[15.55] How experience, and destiny, brought Carolina to Lenovo.
[18.34] How Lenovo’s support helped Carolina to find her voice and drive her forward in her current role.
[22.07] Carolina’s passion for logistics, and why women need to take advantage of the momentum happening in diversity right now.
[25.35] How women need to advocate for themselves, to change their own bias and make the discussion around diversity and inclusion a two-way conversation.
“We’re on the first step of a marathon.”
[29.21] The challenges that Carolina has faced over the years, including being the only woman in the board room.
“We need to create the sense that we belong there – and that we’ve earned it.”
[31.57] From personal and professional growth, and her new project WEL, what the future holds for Carolina.
[35.31] Follow your passion and work hard, Carolina’s advice for women following in her footsteps.
Head over to LinkedIn to connect with Carolina and find out more.
Check out our other podcasts HERE.
This is the fourth and final show in our “What Does Intermodal Mean to You” series, in partnership with IANA.
In last week’s episode, ‘The Technology,’ I was joined by Phil Shook, Vice President at C.H. Robinson, to talk about exactly what kinds of tech is used in the industry; the importance of connectivity and partnerships; why technology companies themselves are attracted to the intermodal industry – and the role IANA thinks tech will play in the industry moving forward.
Today in Episode 4, ‘The Workforce,’ I’m joined by Mark McKendry, Vice President North American Intermodal at NFI, to shine a light on workforce development: the trends, the skills, the challenges – and what the future will look like for people in supply chain.
[01.14] Mark’s role at NFI and a key misconception about intermodal.
“The perception of intermodal is that it’s a minor player compared to truck.”
[02.19] e-commerce acceleration, a major supply chain trend affecting the workforce right now.
[03.57] From smaller, local warehouses to staff who work remotely, the current trends in decentralised workforces.
“The pandemic has brought us 10 years into the future, to show us what decentralised work can really look like.”
[5.15] From truck driving shortages to curiosity and a willingness to learn, the skills that are needed in intermodal right now.
“Being curious can get you into a leadership role in this industry.”
[11.12] Technology within intermodal – its impact, and current gaps.
“There are far too many pieces of proprietary technology – there’s no real dominant player”
[15.57] The challenges to entering intermodal, and the benefits of being a generalist.
[18.09] What is an IMC, and their benefits.
[19.33] Developing workforces for the future.
[23.10] Whether a certain level of education is needed to enter supply chain.
“There’s a strong argument for not needing college degrees for many of the roles in our industry.
Head over to IANA’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Jon Trask founded Digital SCM over 12 years ago and as the industry changed, he kept up. He went on to found ETA Guru and Identity Guru, which ultimately came together with Digital SCM to create Blockchain Guru, the powerhouse company we’re talking about today.
Blockchain Guru is working at the forefront of emerging tech, blending tested technology with modern advancements to deliver tangible results.
Today, Jon and I will be chatting about artificial intelligence and cryptocurrency and their benefits; how Blockchain Guru is making big changes in supply chain, and how emerging tech will help to shape the future of, not just logistics, but the world.
[07.51] What exactly is blockchain.
[08.55] The benefits of sharing data.
“People are generally reluctant to share their data, but [sharing data] gives you the ability to have a better, more robust process in improving your business.”
[11.21] From reducing third party dependency to creating immutable data, the benefits of blockchain.
“In a world where we’re always worried about data security, blockchain changes what data security looks like.”
[14.34] The relationship between blockchain and bitcoin.
[15.33] The idea of data as currency.
[16.40] An overview of AI and machine learning, and its benefits.
[20.55] The balance between people and technology.
[24.41] An overview of Blockchain Guru, and ETA Guru.
“We help an organisation to define a problem, and then solution that problem.”
[30.31] A closer look at Digital SCM, and how the industry has changed since its inception 12 years ago.
“Historically, a lot of our work was around helping companies who are struggling with their existing technology. So, the mission hasn’t changed, but what’s changed is the technology.”
[36.32] Examples of how Blockchain Guru has helped customers to make efficiencies and save money.
“It’s amazing how much value is hidden in the data.”
[40.54] When, and why, you should get in touch with Blockchain Guru.
[43.58] From problem-solving to a unique solution for cattle-tracing, the future for Blockchain Guru.
Head over to Blockchain Guru’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
This is the third show in our “What Does Intermodal Mean to You” series, in partnership with IANA.
In last week’s episode ‘The Equipment,’ we spoke to Frank Sonzala, CEO of CIE Manufacturing, about the types of equipment that are key within the intermodal industry, what role they play in keeping freight moving and why maintenance is so important.
Today in Episode 3, ‘The Technology’ I’m joined by Phil Shook, Vice President at C.H. Robinson to talk about exactly what kinds of tech are used in the industry; the importance of connectivity and partnerships; why technology companies themselves are attracted to the intermodal industry – and the role IANA thinks tech will play in the industry moving forward.
[01.20] Phil’s 20+ year career at C.H. Robinson, how much he’s seen the industry change over that time, and his current role in staying abreast of technology so he can make the right decisions for their intermodal business line.
“Collaboration is why the change has been so quick, and so successful."
[03.41] From track and trace and cargo sensors all the way to AI and machine learning, the key technology defining the intermodal industry right now.
“It’s starting to get more integrated – and smarter.”
[06.40] The chain of custody in intermodal and how advancements in technology are helping to deliver a much higher degree of confidence for clients.
[08.25] The importance of data to consumer buying habits, and how key industry problems can be solved with data driven insights.
[12.39] How data drives connectivity and transparency, allowing businesses to measure up against best in class, create efficiencies and collaborate to drive better outcomes and solutions.
“Presenting data in a non-threatening and fact-based way opens up conversations, and customers are willing to change behavior because of it.”
[19.18] Why tech companies are focusing on intermodal, and supply chain in general.
[23.46] From growth in AI and machine learning to investment in railroad, the future of intermodal and supply chain.
“We need to make sure we're developing the technology to keep up with an ever-changing consumer buying habit.”
Head over to IANA’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Export Development Canada has been Canada’s credit agency for over 75 years. Through their years of industry experience, they’ve helped businesses across Canada to manage risk, secure finance and establish themselves on a global platform.
Today, we talk to Zeeshan Fazal, Senior Account Manager - Technology Group at EDC to talk about helping SME’s achieve global success, how COVID-19 has affected the nations’ industry and the huge role EDC plays in supporting the Canadian economy.
[08.08] An overview of EDC, how they began and how they can help.
[10.39] EDC’s financial solutions, and their focus on managing risk.
[13.45] EDC’s non-financial solutions, and how they help Canadian businesses to navigate the international market.
[19.26] How EDC's Global Trade Team find and facilitate opportunities, by analyzing the global market and ‘matchmaking’ with Canadian businesses.
[24.15] The importance of championing SME’s, and their benefits over big business.
“The world is asking for innovative solutions, and flexibility.”
[26.43] A real life success story, and the EDC solutions that facilitated it, including risk management, and secure credit lines.
“Try to protect yourself as much as possible when you’re beginning a new relationship.”
[38.13] EDC’s integrity and commitment to social responsibility.
“We’re all learning, but it’s important to start off with a robust approach to ensure we’re living in a fair world that promotes peace and justice.”
[42.24] The impact of COVID-19 and how EDC pivoted to support Canadian business in their time of need.
[47.01] Ambition, growth and innovation, the future for both EDC and Canadian business.
“Canadian companies have proven on the global scale that they're innovative and have the capabilities to respond to global demand.”
Head over to EDC’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
This is the second show in our “What Does Intermodal Mean to You” series, in partnership with IANA.
In last week’s episode ‘The Industry,’ we spoke to Jim Newsome President and CEO of the South Carolina Ports Authority in Charleston. We found out more about what the intermodal industry is, how it works and how ecommerce has changed the landscape of the industry. We learned more about IANA and its role within the industry, and about the impressive investment in infrastructure that Jim has been overseeing over at the South Carolina Ports Authority.
Today in Episode 2, ‘The Equipment’ we’re talking to Frank Sonzala, CEO of CIE Manufacturing. We’re going to explore what equipment is key within the intermodal industry, what role it plays in keeping freight moving, why maintenance is so important – and we’ll be having a little bit of fun with a maintenance horror story, to remind you why paying attention to the details can make or break your supply chain.
[01.01] Frank’s impressive 37 years in the industry, and how he moved from vendor to in-house with CIE Manufacturing.
[02.45] From containers to cranes, the various components that come together to make up the intermodal industry.
[07.29] The improvements Frank has seen in road safety.
“In 2010 when CSA came in, the chassis really started to blossom into a maintenance machine that was taken care of on a timely basis instead of on a breakdown basis.”
[11.33] A maintenance horror story – why pro-active maintenance and repair is vital.
“Quality and safety mean so much!”
[14.31] IANA’s maintenance and repair committee, and the benefit it brings to the intermodal industry.
"We're all about preventative maintenance now."
[18.21] How IANA established best practice for the industry and have so successfully connected its disparate elements.
“The future is bright for intermodal and it needs bright young people to carry on the torch.”
[20.29] How technology has changed the face of intermodal.
Head over to IANA’s website and CIE Manufacturing's website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Welcome to Blended! This is a brand new show for Let’s Talk Supply Chain and it’s going to be a little bit different to what you’ve heard before.
We talk a lot about the challenges facing our industry as a whole – changing technology, network complexity, surprises like COVID-19 – but what we don’t talk as much about is the people. The people that really drive our industry forward. And specifically, the under-represented people in our industry.
I’ve been flying the flag for women in supply chain for a few years now, through the podcast and some of my other endeavors, but Blended is going to go much further than that. Because it’s not just women who are a minority – we need to be thinking about the LGBTQIA community, people of color, those with disabilities, whether they’re visible or hidden.
As minorities, we need to join together to support each other and be each other’s allies - to ensure we ALL have a seat at the table to make our industry the absolute best it can be.
Today in Episode 1, ‘What’s in a Name,’ we’re going to be talking all about the language we use when discussing minorities – what do these words mean to us, and to others; are there right or wrong words to use, and what are the subtexts of those words; and what does diversity, inclusion and identity mean to us.
IN THIS EPISODE WE DISCUSS:
[03.29] Introductions to our Blended panelists.
[11.23] The word ‘minority’ and its connotations.
“It’s time to think about the world on a global scale.” Greg.
“It’s another stage of evolution – before we develop the language for it, we need to understand how we got here.” Matthew.
[33.20] What words should we be using specifically for the disability community?
“There’s no rulebook – and the disability community feel the same.” Prakash
[36.10] The impact of upbringing.
[44.12] What words should we be using specifically for the LGBTQIA community and people of color?
[55.28] The importance of identity.
“It’s not what you’re called, it's what you answer to.” Hope
[69.09] Today’s buzzwords: diversity and inclusion.
So many of us minorities have to jump through so many hoops just to get a small slither of the pie.” Hope
Often in the corporate world, we know there’s a problem, but we very seldom have the opportunity to talk about it openly.” Matthew
[80.16] Our summaries of ‘what’s in a name.’
Check out our other podcasts HERE.
Pallet Alliance takes a holistic approach to pallet program management that’s far more than just quoting pallet prices. Through managing cost drivers like sourcing, design and implementation, they deliver comprehensive solutions tailored to fit operational requirements, whilst investments in Iot-based logistics, customized reporting, and industry-leading expertise continue to drive their ongoing improvement.
And Tyson Steffens plays a key role. After holding positions at General Electric and United States Gypsum, he initially joined Pallet Alliance in 2003 as a business development manager. But now, after nearly 20 years with the company, Tyson and the team are transforming pallet program management with new technology, tailored solutions and a fresh outlook.
Today Tyson will be sharing his thoughts on the importance of partnerships, championing industry improvement, and how Pallet Alliance can help you to optimize cost, quality, and efficiency through their unique collaborative approach.
[08.50] How Tyson’s background in engineering, and at United States Gypsum, led him to the pallet industry.
[10.59] Exactly what Pallet Alliance does and how it helps its customers.
“We’re coming in as a cross functional team of speciality buyers.”
[13.37] The variety of options available in the pallet market, and how Pallet Alliance helps guide customers through them to find the right solution.
“We’re material, design and program agnostic – our goal is to help the customer.”
[17.33] The hurdles that companies often face when trying to source the right pallets for them, and Pallet Alliances’ holistic approach to problem-solving.
[20.21] How teamwork and sourcing the right product can save time and money down the line.
[22.13] Some real-life examples of the positive change and value that Pallet Alliance has delivered for its customers.
[27.23] A look at Pallet Alliance’s ideal customer.
[29.55] Why partnership is so important, both technically, and culturally.
“Nobody can do everything by themselves – we really do need each other.”
[33.25] Pallet Alliance’s commitment to social issues.
[38.25] From organic growth to a focus on de-risking, the future for Pallet Alliance.
“We’re the people to marry the pallet world with technology.”
Head over to Pallet Alliance’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
This is the first episode of our latest mini-series in partnership with IANA: The Intermodal Association of North America. Over the next four episodes, our “What Does Intermodal Mean to You?” series is going to take a closer look at the intermodal industry and its benefits, the equipment and technology that serves it, and all of the different people involved.
Today in Episode 1, The Industry, I’m talking to Jim Newsome President and CEO of the South Carolina Ports Authority in Charleston. We’ll be finding out exactly what the intermodal industry is and how it works; looking at how ecommerce has changed the landscape of intermodal in recent years; learning more about IANA and its role within the industry; and finding out about the impressive investment in infrastructure that Jim has been overseeing over at the South Carolina Ports Authority.
[01.25] Jim’s background, his role with the South Carolina Ports Authority and a closer look at what the intermodal industry is.
“To me it’s the confluence of modes of transportation to provide an efficient product.”
[03.52] From 3PL’s to container shipping, the key intermodal supply chain players.
[06.51] The benefits of intermodal transportation.
[10.09] The need for better infrastructure and the challenge of planning for growth.
“Our port, by the end of next year, will have invested over 2 billion dollars in infrastructure.”
[12.55] Why global businesses, like BMW, set up home and invest near ports.
[15.12] The possibility of re-shoring manufacturing post-COVID.
[17.28] A closer look at the South Carolina Ports Authority’s recent investment projects.
[19.49] Exactly what an Inland Port is, and its benefits.
“It’s been a winning concept for us. We’ve quadrupled the volume of moves per day in the last decade.”
[22.34] What the next 5 years might look like for the industry.
“We’re seeing a renaissance in retail distribution.”
[25.30] The future of technology and automation in intermodal.
Head over to IANA’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
From gaining her degree in Business, with a concentration in transportation, Michelle has gone from strength to strength. Her career has seen her achieve leadership roles within large organizations from Kraft to JC Penney, move all around the USA, and now sees her helping to shape the whole future of transport and supply chain, as the Vice President of Transportation for The Home Depot.
She’s also actively engaged within the industry and serves on the boards of a host of different associations, advising the industry and championing female leadership.
Today Michelle tells us all about her impressive career, her love for, and commitment to, the industry and the importance of supporting women in supply chain.
IN THIS EPISODE WE DISCUSS:
[06.44] How lively conversations with her trucking Father brought Michelle to supply chain, despite wanting to be a teacher in her early years.
“Never underestimate the power of a dinner conversation with your children!
[08.28] How a part-time job at a burger restaurant in her early teens helped Michelle to find her voice, through a focus on customer service and communication with management.
[10.17] The importance of mentorship and how, on reflection, the pressure of being a woman in a male-dominated industry meant Michelle didn’t always use her voice the way she now feels she could, or should, have.
[13.10] How The Home Depots' ethos matches with Michelle’s; and the challenges as well as the positives of working for the company.
“If you enjoy fast-paced, high-energy, challenging, thought-provoking workload, being in supply chain and transportation is a great area to be in.”
[14.50] How COVID has affected supply chain, and the benefits it’s brought along with it, from improved technology to more flexible communication.
[15.50] How an understanding of data is going to be key for the next generation.
[17.30] The benefits of engaging with the industry and taking seats on boards, from networking to giving back.
[20.11] How organisations like AWESOME are changing the game for women in business, and the importance of continuing to champion female voices.
[21.37] An overview of AWESOME.
[23.22] The challenges and benefits of the industry, particularly for women.
“The benefits far outweigh the challenges I’ve experienced.”
[26.51] Why Michelle now serves on the board of the Supply Chain Academy at Indiana University, the same institution where she gained her own degree.
[28.45] Michelle’s passion for working with people and helping them to achieve their own sets of goals and dreams.
“It keeps me energised every day.”
[29.39] Michelle’s advice for up and coming women in supply in chain.
“Just do it! If you don’t allow it to intimidate you, you will be pleasantly surprised at all the wonderful things you too will accomplish.”
RESOURCES AND LINKS MENTIONED:
Head over to LinkedIn to connect with Michelle and find out more.
Check out our other podcasts HERE.
Parsyl is on a mission to improve the quality of goods we all rely on; from the foods we eat to the medicines we need. They provide insurance products as well as GPS tracking technology, with cell phone monitoring and data analytics through their web platform, to allow companies to take control of their supply chain. And they’re also utilizing that commercial technology to solve major global health challenges, making them a unique player in the supply chain industry.
Today I’m delighted to be joined by Ben Hubbard, co-founder and CEO of Parsyl, to talk all about the company’s amazing offering, including their game-changing software and insurance products, and the future of supply chain. Not to mention their partnerships with a range of organizations, from governments to ministries of health, to innovate and strengthen global health supply chains and improve lives.
[07.29] Ben’s background in economic and global health development, an overview of Parsyl and why Ben founded the company.
[09.29] How Parsyl is helping in the current pandemic with its international partnerships, risk management and insurance solutions.
[11.31] A closer look at what Parsyl does, from technology to data.
“We’re really focused on the data insights – it’s great to understand what happens on a particular shipment, but the deep insight comes from understanding what’s happening across lots of shipments.”
[15.50] The changing face of insurance, including risk, cost and why it’s so important.
“We have the widest, best temperature sensitive insurance coverage at Parsyl.”
[20.16] The global health side of Parsyl and its incredible impact across the world.
[24.46] A few real-life examples of how Parsyl have helped clients, with challenges from insurance to vaccine transportation.
[28.56] Parsyl’s ideal customer, and why it’s so important to help all links in the supply chain to better understand and use the data Parsyl can provide.
“Often data loggers are thrown in the trash, and it's a tragedy. We love data at Parsyl, and we want make sure it gets up to the cloud, analysed and integrated.”
[32.29] The future of supply chain.
“The dividend from being strategic about data collection and use is going to create a real delta between the winners and the losers.”
[34.39] How Parsyl’s software differentiates them from the competition.
[35.38] From a focus on COVID-19, to rolling out insurance and delving deeper into the seafood industry, what the future holds for Parsyl.
Head over to Parsyl’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
We’re back with Episode 4, which I’m sad to say is the final episode, of our “Lessons Learned from Crisis” mini-series, in partnership with Tealbook. Over the course of these four episodes I’ve really enjoyed talking to some of the leaders from Tealbook; getting to understand their platform, how they work and their amazing ethos. And, of course, I’ve loved being able to dive into some important discussions around the challenges in our industry right now and the lessons we can take from them, to help us to create robust strategies for the future. I hope you’ve enjoyed the series just as much as I have and don’t forget, you can still catch up on any episodes you might’ve missed HERE.
In last week’s episode ‘Diversity Matters,’ we were joined by Tealbook’s COO Ian Woodbury to talk about the importance of diversity, what the COVID crisis has taught Tealbook about resilience and innovation and how, as a company, they continue to evolve to support a rapidly changing industry.
Today in Episode 4, Collaborate To Success, I‘m joined by Tealbook’s VP of Customer Success Kate Hands to talk about the importance of easy communication and collaboration to the future of supply chain, Tealbook’s many and varied benefits and their top 3 tips for surviving a crisis.
IN THIS EPISODE WE DISCUSS:
[01.07] Kate’s background, why she was drawn to Tealbook and her role within the company.
“After hearing more about the Tealbook offering, it was too compelling not to be able to help other clients with their procurement and supply chain transformation journeys.”
[02.58] Why empathy is key to surviving a crisis.
“The very nature of a crisis is that it’s unexpected, so it’s so important for companies to be agile and be able to adapt quickly.”
[04.18] How the Tealbook platform has helped its customers pro-actively engage with suppliers, from giving loan relief to small businesses to supporting minority business in light of Black Lives Matter.
[05.37] A typical relationship between Tealbook and their customers.
[08.18] How Tealbook encourages collaboration, from innovating with clients to sharing the creative ways different companies have used their platform.
[09.37] A closer look at Tealbook functionality and client-supplier collaboration.
“Having this data, immediately, at your fingertips: you just can’t put a price on that.”
[12.28] Why communication and collaboration are so vital in the current climate.
[14.43] Kate’s role in customer success, what that means, and the benefits that come from a customer-centric approach.
[17.09] From cost savings and operational streamlining to supply chain continuity, the many benefits of the Tealbook platform.
[23.30] How data has been neglected and how the COVID crisis has helped to shine a light on just how important good data is.
“The pandemic has kick-started a lot of data-review initiatives, but data has been neglected for far too long.”
[24.03] Tealbook’s top 3 tips for helping clients in crisis.
RESOURCES AND LINKS MENTIONED:
Head over to Tealbook’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Hope White is the Founder and CEO of HD White Logistics, Founder of Hope White Consulting and of Logistically Speaking Online. Having previously worked for The Home Depot in various capacities, including inbound/outbound operations, EDI and vendor compliance, inventory control, and transportation, Hope had gained all of the knowledge and experience she needed to build a successful business of her own.
Now, in her various roles as CEO, logistics consultant and trainer, Hope helps companies to improve operations, develop their skill-sets and strategize, and deliver, cost-effective solutions for their supply chains.
Today, we’ll be taking a closer look at Hope’s businesses – how they came about and what problems they’re solving for their respective clients – her strategy for spinning so many plates at once, and why women are the future of the trucking industry.
[09.00] How Hope’s experiences working for The Home Depot, and assisting her husband with his own business, helped her to identify a niche and go on to found HD White Logistics.
[11.20] Exactly what HD White Logistics do – and an exciting announcement!
[12.48] Hope’s second business, Hope White Consulting, which specializes in training for start-ups; and her ‘baby,’ Logistically Speaking Online – a comprehensive e-learning course.
“We give our students an opportunity to learn, from A-Z, everything there is to know about how to establish your company the right way.”
[14.33] UPS, one of HD White Logistics key clients; from the challenges of working with a big-name client, to the advantage of being a small company with the ability to pivot quickly and collaborate.
[18.04] How Hope came to realise the importance of diversity certification and why business now comes to her, as one of the first certified minority woman-owned cross docking facilities in the Georgia Port Authority area.
[22.16] Hope’s industry advocates, including sponsorship from Coca Cola.
[24.32] How Hope’s roles and responsibilities vary across HD White Logistics and Hope White Consulting, and how that consulting itself varies, from established businesses to start-ups.
[26.53] Hope’s ideal customers for HD White Logistics, including coming full circle and partnering with The Home Depot, several years after she left her role with them.
“I have an affinity for retail, and groceries.”
[29.20] How Hope balances her extremely busy life, schedules and sets goals for the future, both on a professional and personal level.
“I balance with the Law of Attraction.”
[32.38] Why women are the answer to trucking’s problems.
“A woman coming in can provide the trucking industry a refreshed view of the future.”
[35.02] Hope’s mentor, a true female success story.
[36.12] The future for HD White Logistics, Hope White Consulting and Logistically Speaking Online.
Head over to HD White Logistics, Hope White Consulting or Logistically Speaking Online now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
We’re back with Episode 3 of our “Lessons Learned from Crisis” mini-series, in partnership with Tealbook.
In last week’s episode ‘Stay Ready,’ we talked to Tealbook’s VP of Strategy Matt Palackdharry to talk about the importance of good data, the value to be found in transparency and collaboration and why, despite only being founded in 2014, IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today.
Today in Episode 3, Diversity Matters, I‘m joined by Tealbook’s COO Ian Woodbury to talk about the importance of diversity, what the COVID crisis has taught Tealbook about resilience and innovation and how, as a company, they continue to evolve to support our rapidly changing industry.
IN THIS EPISODE WE DISCUSS:
[00.58] Ian’s background, his role at Tealbook and why diversity is close to his heart.
“I saw this incredible opportunity to improve the way businesses are approaching diversity.”
[03.25] Why diversity in supply chain is so important.
[07.47] Tealbook’s quick and easy Supplier Diversity Self-Certification process.
“I’ve timed it – from start to finish, it will take you 30 minutes.”
[11.16] Tealbook’s Tier 2 Diversity Program and its benefits to both big businesses and small suppliers.
[16.35] Why it’s so important for suppliers to participate in these kinds of programs, and really embrace a new world of diversity.
“A key part of this transformation is for suppliers to see the change, embrace it and get the benefit of it.”
[21.20] Why technology needs to continue to evolve, and businesses need to continue to innovate so, as an industry, we can meet rapidly evolving requirements and achieve our goals.
[24.48] How Tealbook invests in, and leverages, technology to stay ahead of the game and support that innovation.
[26.55] How Tealbook builds trust, reduces cost and lowers risk for companies who want to work with diverse suppliers but are nervous about taking the leap.
[28.51] The biggest lesson Tealbook learned from the COVID-19 crisis, and how it helped them find their niche.
“We will keep innovating to provide the tools to respond to the next unknown unknown – and we all know there’s always a next one.”
RESOURCES AND LINKS MENTIONED:
Head over to Tealbook’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
After spending 16 years in management at Bimbo, part of the Sara Lee Bakery group, focusing on supply chain and purchasing, as well as sales and operations planning, Miquel combined his knowledge, experience and passion to found Solutions & Decisions in 2009.
Their mission is to make operations more efficient, reducing costs and creating a clear global company vision. Through his three pillars of ‘Change’, ‘Grow’ and ‘Share,’ Miquel aims to simplify the complexity of supply chain, so that clients can see real operational and economic results.
Today, we’re talking about what led Miquel to found Solutions and Decisions, his wealth of experience, how he applies what he’s learned to companies both big and small, and why he’s championing people and talent as the future of supply chain.
IN THIS EPISODE WE DISCUSS:
[08.22] Miquel’s career history, how he came to found Solutions and Decisions and the amazing story behind the name.
[12.01] Exactly what Solutions and Decisions do for their customers.
“We’re like supply chain doctors!”
[14.30] Miquel explains his three pillars: change, grow and share.
“Supply chain is about the capacity and flexibility to adapt to what’s going on, on the outside.”
[20.20] How Solutions and Decisions approach supply chain, breaking down its complexity to deliver results.
[22.52] What Miquel has learned from working with both SME’s and large organizations, and why companies are more similar than they think.
[27.33] Why communication can be difficult in business, but why it’s critical to get it right.
[29.31] A real-life example of how Solutions and Decisions helped a key customer.
“There was not an alignment between the different departments, because they had conflicting goals – there were no common goals aligned to the business strategy.”
[34.52] An ideal customer’s approach: Solutions and Decisions can work with a business of any size, in any industry, as long as they’re committed to the ‘decisions’ piece, as well as the diagnostic ‘solutions’ one.
[36.53] Why Miquel became a coach.
[40.32] From constant learning to talent development, the future for Miquel and Solutions and Decisions.
RESOURCES AND LINKS MENTIONED:
Head over to Solutions and Decisions website now to find out more and discover how they could help you too. You can also connect with Miquel over on LinkedIn.
Check out our other podcasts HERE.
We’re back with Episode 2 of our “Lessons Learned from Crises” mini-series, in partnership with Tealbook.
In last week’s episode ‘Bad Data,’ we talked to Tealbook CEO Stephany Lapierre about the impact of poor supplier data, some of the biggest lessons learned from the COVID-19 crisis and exactly how Tealbook can help to revolutionize your data systems.
Today in Episode 2, Stay Ready, I‘m joined by Tealbook’s VP of Strategy Matt Palackdharry to talk about the importance of good data, the value to be found in transparency and collaboration and why, despite only being founded in 2014, IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today.
IN THIS EPISODE WE DISCUSS:
[01.05] Matt’s background, and how his experiences led him to Tealbook.
“The number 1 reason that these technology platforms were failing was never the software or the integrations themselves – it’s actually the data going in that compromises everything downstream.”
[04.03] Exactly what good data is, and why it’s so important.
[07.03] The challenges of data, and the potential for success when you get the data right.
“The amount of data that’s being created in the space is increasing tenfold year after year, and we’re still trying to make sense of that data with the same amount of staff.”
[09.02] Tealbook’s Autonomous Data Enrichment – what does it mean, and how does it help.
[12.38] How Tealbook deliver accuracy and transparency in their supply chain data to ensure they are a trusted industry partner.
[15.30] How transparency builds trust and community and facilitates successful industry collaboration.
“We do not promise perfect data: what we promise is that we’ll give you all of the data at your fingertips so you can make informed decisions and that our data, through our mechanisms, will get better over time.”
[18.30] Why IDC recently ranked Tealbook as the #4 procurement platform tool currently in use today.
[22.33] How COVID-19 highlighted some key industry flaws and the high-profile customers Tealbook were able to help steer through the crisis.
[29.28] The key lessons Tealbook learned from the COVID-19 crisis.
Head over to Tealbook’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
This week’s episode of our Women in Supply Chain series features Jenti Vandertuig.
Born in India, Jenti got her degree at Madras University in Chennai, one of the oldest and most well-respected universities in India, before moving to the USA and pursuing a career in government. After more than 25 years spent transforming public sector procurement through designing and delivering pioneering new solutions, it was time for a change. Now she’s a trailblazer showing the sports and entertainment industry how important supply chain is to their organizations.
Today Jenti will be sharing her fascinating life story with us, from scared but ambitious girl growing up in India, to the woman who decided to take control of her own destiny. She’ll be talking about her successful career in government and what made her switch industries; overcoming challenges, and all about how she found her voice along the way.
[07.54] Jenti’s background growing up in India, and the early experiences that began to shape her as a woman.
“I sum up my life as a struggle for victory of owning my own life, even if it meant starting from nothing.”
[10.41] How an arranged marriage bought Jenti to California at the age of 21, the home of her ‘riches to rags’ story.
[12.57] How a volunteering opportunity, a lucky break and a good mentor launched Jenti’s career in the City of Sunnyvale.
[15.57] How a strong mentor gave Jenti the courage to learn, and to succeed.
“That encouragement truly gave me the passion to excel, to take some chances and go further than what I’d anticipated for myself.”
[19.13] After dipping her toes in the private sector, and the dot com bust, Jenti moved on to bigger and better opportunities as a contractor at the County of Santa Clara.
“When opportunities came my way, I ran with it!”
[21.15] Some of the challenges Jenti faced along the way, and the persistence she found to overcome them.
[26.19] How Jenti found her voice.
[30.28] The importance of communication, how Jenti found herself moving from government to the San Francisco 49ers and the new excitement and passion it has brought her.
“It’s like a brand-new life for me.”
[35.34] The lessons that Jenti has learned along the way.
[38.04] Jenti shares her advice for girls and women looking to follow in her footsteps.
Keep up to date with the amazing Jenti by connecting with her on LinkedIn.
Check out our other podcasts HERE.
Our new mini-series, in partnership with Tealbook, is called “Lessons Learned from Crisis” – it’s a timely look at how individual businesses, and our industry as a whole, need to learn, adapt and use our findings to inform our shared future.
Over the next four episodes, we’ll be taking a closer look at the importance of data, managing risk, technological advancements, what COVID-19 has taught us about weathering the storm – and how Tealbook can support your business, through good times and bad.
Today in Episode 1, Bad Data, I‘m joined by Tealbook CEO Stephany Lapierre to talk about the potentially devastating impact of poor supplier data, some of the biggest lessons learned from the COVID-19 crisis and exactly how Tealbook can help to revolutionize your data systems.
IN THIS EPISODE WE DISCUSS:
[01.30] Stephanie’s thoughts on many companies’ cynical approach to data management, and how it highlights the need for a simple, effective and comprehensive solution to harnessing, unifying and synchronising data.
“It’s not as hard as you think to have good data!”
[03.24] How Stephanie’s experiences, and the problems she observed, inspired her to found Tealbook.
[09.45] The importance of data-first digital transformation and how Tealbook enhances visibility, identifies opportunities for supplier consolidation and encourages collaboration to simplify data and create ‘a single source of truth.’
[16.08] Bad data, and why it’s so harmful to business.
“93% of supply chain and procurement executives claim to have negative impact on their business on a regular basis because of misinformation and poor data quality.”
[18.49] How Tealbook allows companies to take charge of their data, keeping it up-to-date, accessible and accurate, eliminating bad data.
[24.08] Tealbook’s amazing community spirit: how they helped over 170 business in the first 3 weeks of the COVID-19 crisis to access key data that enabled them to pivot quickly and effectively, and Tealbook’s mission to help minority businesses in response to the Black Lives Matter movement.
“We offered the market the ability to provide a supplier list for any organisation, in the private and public sector, that had a disrupted supply chain.”
[29.10] From operating a strong data strategy to employing supplier data platforms, what Tealbook has learned from the COVID-19 crisis and what the industry can learn for the future.
“Don’t hope technology will solve your data problem!”
Head over to Tealbook’s website now to find out more and discover how they could help you too.
Check out our other podcasts HERE.
Tax – for many of us, it can be a word that strikes fear into the heart of our businesses! Global tax is a complex area of expertise, that often isn’t linked as closely as it should be to operations and decision-making.
Enter Global Tax Focus. Their goal is to help you see the global landscape of an enterprise by focusing on the intersection of operations and tax. They partner with an international team of deep technical business and tax specialists, bringing the latest in global thought leadership, to help you to identify where business and tax efficiencies can be achieved, by focusing on cross-border transactions, business structure, and reducing both tax and operating costs.
Today I’m joined by Jim Dawson of Global Tax Focus to talk more about the implications of tax on many different areas of business, why being pro-active with tax is so beneficial, and why tax and supply chain professionals need to collaborate to ensure their voices are heard.
IN THIS EPISODE WE DISCUSS:
[9.22] Jim’s background in international tax, and the tax implications on supply chain.
[11.20] How Jim helps owner-managed or family-owned middle market companies to understand and manage their tax implications, now and in the future.
“If you start making decisions to move assets, people and risk around the world, those aren’t decisions to be entered into lightly.”
[16.02] How recent tax changes disrupted the market, and the impact of that on nearshore and offshore investment, income and processes.
[24.15] Jim’s top 5 pieces of advice for the supply chain community on exactly how taxes should feature within their strategies.
“For most companies, taxes represent 20% of the cost reported on an income statement – so it’s very important that, in order to reduce that amount, supply chain professionals work collaboratively with the accounting/tax department.”
[29.18] The benefits of free trade zones.
[31.58] A real-life example of how Jim is helping a client navigate current challenges and market changes.
[35.55] Jim’s thoughts on the idea that tax advantage is a business solution rather than a supply chain solution.
“Tax should never way the dog’s tail – it should be what’s best for the company from an operation perspective, and then overlay tax on top of it.”
[38.17] An overview of transfer pricing.
[43.09] The future for Global Tax Focus
Head over to Global Tax Focus’ website now to find out more and discover how they could help you too, or connect with Jim Dawson on LinkedIn.
Check out our other podcasts HERE.