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Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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Now displaying: Page 5
Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 10, 2022

Today I’m joined by SEKO Logistics, a global, market-leading provider of logistics services who are small enough to care, but big enough to scale, for shippers around the world.

SEKO provides complete supply chain solutions, specializing in transportation, logistics, forwarding and warehousing. Powered by their innovative and customizable IT solutions, SEKO provide a seamless flow of information, giving their ever-growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, the SEKO model enables customers to benefit from global implementation experience, coupled with vital in-country knowledge and service at the local level.

Today Brian Bourke, Chief Growth Officer at SEKO Logistics, joins me to chat all about the company and exactly how they help their customers; supply chain visibility; the importance of customer satisfaction; and the increasing trend for using supply chain as a competitive advantage.

 

IN THIS EPISODE WE DISCUSS:

 

[07.30] Brian’s career journey, and the huge growth that he’s helped to drive at SEKO.

“We doubled in a size [within a year]… it’s a testament to our investment and expansion in ecommerce, ecommerce logistics, international ecommerce shipping, home delivery and last mile!”

[09.29] An overview of SEKO Logistics – what they do and how they help their customers.

“Wherever our clients are sourcing from, we can help them bring it into their home market. And, from there, it’s all about connecting to ecommerce.”

[15.31] The exponential growth that SEKO experienced during the pandemic, and what they learned.

“It used to be, clients in the same industry followed similar patterns. Well that’s no longer the case. Everyone is unique: everyone’s implementing different things at different times, launching new sourcing in new countries, slowing down their supply chain, speeding it up… all of these things are happening in real time.”

[19.53] SEKO Live’s easy onboarding and implementation process, and the solutions’ ideal customer.

“It’s a disjointed process. We want to create a seamless, integrated, on-brand and ultimately easy process.”

[22.15] A case study showing how SEKO Live helped a key customer to identify which vendor was causing the most service issues with their deliveries, so that they could be laser-focused in creating solutions that reduce returns and ultimately save money.

“Having agile, nimble, flexible, responsive partners that can help you pivot has been ever more critical.”

[24.01] From strategic partnerships and acquisitions to the growth of e-commerce, the future for SEKO Logistics.

“There’s an ecosystem out there, and we should all leverage it… it’s so important to partner with, and purchase from, best-in-class providers. Technology is critically important – but you don’t need to do it all on your own anymore!”

RESOURCES AND LINKS MENTIONED:

 

Want to dive in a little deeper? Head over to SEKO Logistics’ website now to learn more and discover how they could help you. You can also connect with SEKO Logistics and keep up to date with everything they have going on over on LinkedIn, Twitter or Facebook, or you can connect with Brian on LinkedIn. You have your option, so take control of your demand chain today.

If you enjoyed this episode, and are interested in learning more about the challenges and opportunities to be found in shipping, why not check out No Bullshipping with Hope White, one of our incredible live shows, that regularly features the key players, and their suppliers, that support both the global and domestic supply chain. And if you're thinking about how ecommerce has changed as we head into 2023, why not listen to 238: Year In Review, featuring journalist and logistics tech expert Eric Johnson - what a year 2022 has been!

Check out our other podcasts HERE.

Oct 2, 2022

In today’s episode of Women In Supply Chain, I’m joined by one of the Let's Talk Supply Chain family - a woman who is helping leaders discover the value of connected planning, with supply chain best practices and stories that matter: it’s Naomi Sylvian.

Naomi has 16 years of experience in telling brand stories, powering sales enablement, and increasing brand exposure and online lead generation. Naomi’s marketing career has seen her assume leadership roles at a number of healthcare and technology brands, before taking on her current role in supply chain solution marketing at IT firm, Anaplan. Naomi is passionate about empowering women, and also has a decade of experience in mentoring other marketing and creative professionals.

Today Naomi will be talking to us about her career so far; embracing a career in supply chain; collaborating with me on my women in supply chain blog series; and the importance of mentors. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

SHOW SPONSOR:

 

This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support Women in Supply Chain. Sifted is the leading logistics intelligence software that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here.

 

IN THIS EPISODE WE DISCUSS:

 

[07.46] Naomi reflects on what being featured in Let’s Talk Supply Chain’s Women in Supply Chain series means to her, and she shares her experience as a panellist on Blended.

“You, and the women in supply chain who I’ve been writing about and lifting their voices – you’ve all inspired me through the most challenging times… it’s been a big part of what’s kept me hopeful.”

[11.42] Naomi’s journey: how she developed her career in marketing, and discovered a love of supply chain.

“In Beyonce terms: I fell crazy in love when I was introduced to supply chain!”

[18.53] Naomi shares her experiences as a woman in a typically male-dominated industry, and discusses why she thinks that times are changing.

“I think there’s been a culture shock, since I broke into corporate, for some people, but I really think that women who are strong make an impact.”

[21.41] Naomi discusses her work mentoring at-risk teens in her local community, and what that means for her, both personally and professionally.

“Being able to show up, as a reliable adult for them, and set a positive example for a healthier future makes a difference.”

[27.05] Naomi’s five key mentors and inspirations.

“I’m energized by people who are as tenacious as they are kind.”

[32.40] How Naomi found her voice, and how it continues to grow and develop.

[37.23] Naomi shares what she’s learned about herself along the course of her journey so far, and what the future might hold.

“I’m continuously learning that you can never stop learning!”

[38.56] Naomi’s advice for all of the girls and women looking to follow in her footsteps.

“Focus on making a habit of raising other people up with you.”

RESOURCES AND LINKS MENTIONED:

 

You can connect with Naomi Sylvian over on LinkedIn.

If you'd like to hear more from Naomi, check out episode 23 of Blended – The Rise of Asian Discrimination. And if you want to find out more about one of Naomi’s inspirations in the industry, listen to episode 287 of our Women In Supply Chain series, featuring the fabulous Jolene Peixoto.

Check out our other podcasts HERE.

Sep 26, 2022

Today I’m joined by Locus Robotics, a super innovative technology brand that is creating ground-breaking robotics technology, with the right mix of power and flexibility, to improve warehouse productivity.

Locus design and build innovative autonomous mobile robots, that work collaboratively alongside people in the fast paced logistics and fulfilment industries. With Locus’s powerful and intelligent autonomous solutions, workers can pick 2x-3x faster with near-100% accuracy and less labor, delivering higher productivity and a better workplace.

Today Kait Peterson, Senior Director of Product Marketing at Locus Robotics, joins me to chat all about the company: what they do; the importance of flexibility in supply chain; using robots to empower people; and how automation can drive a competitive advantage.

  • With Locus’s powerful and intelligent autonomous solutions, workers can pick 2x-3x faster with near-100% accuracy and less labor, delivering higher productivity and a better workplace.
  • Get your business the competitive edge it needs with our innovative technology
  • Say goodbye to underperforming warehouses and fulfillment centers – let Locus help you optimize your space for maximal efficiency
  • Keep up with the Joneses (or rather, the Amazon) by implementing Locus into your supply chain – we promise you won’t regret it

 

IN THIS EPISODE WE DISCUSS:

 

[07.08] The current landscape of the warehousing industry and its challenges, from labor shortages to the knock-on effect of port delays.

“Warehouses are the new bottleneck… The key is going to be all about throughput.”

[08.01] With robot sales reaching record highs, Kait reflects on how the industry is thinking about, and implementing, robotics solutions.

“There are two methodologies for implementation, but the key is to have a robotics solution that improves efficiency and productivity, but also makes your workers lives better, so you can keep and maintain the talent you have.”

[09.31] An overview of Locus Robotics – what they do and how they help their customers.

“We focus on collaborative robots in the warehouse – we have robots that work seamlessly with your workforce.”

[11.19] A closer look at LocusOne, the technology platform that powers the Locus robots.

[12.07] How, and why, brands are using Locus as a competitive advantage in a challenging market.

“A lot of our customers see it as such as competitive advantage, that they don’t want anybody else to know that they’re using Locus!”

[13.34] The relationship between people and robots, and why Locus’s solution is all about empowering people, not replacing them.

“We’re centered on the people… We were originally a logistics company that saw the problems in the warehouse and used robotics to solve them.”

[15.56] A closer look at onboarding, integration and training with Locus, and the flexibility that the solution can bring.

[17.46] The ideal client for Locus.

[19.11] Two case studies showing how Locus work with their customers to design customized solutions for complex omnichannel challenges.

[21.07] From safety to customer satisfaction, the many and varied benefits of robotics.

“Now is the time to get into robotics!”

[23.04] The future for Locus Robotics.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Locus Robotics’s website now to find out more and discover how they could help you too. You can also connect with Locus Robotics and keep up to date with the latest over on LinkedIn, Twitter or Facebook, or you can connect with Kait on LinkedIn.

If you enjoyed this episode, why not check out our blog, What are Autonomous Robots?  8 Applications for Today’s AMRs, written by Jason walker, co-founder and CEO of Waypoint Robotics, a leading provider of heavy payload capacity and omnidirectional AMRs, that was acquired by Locus in 2021. Or why not read all about The Warehouse of the Future, as predicted by logistics expert Gwynne Richards.

Check out our other podcasts HERE.

Sep 22, 2022

It’s the fourth and final episode of our Sifted mini-series!

Last week in episode three, I was joined by Caleb Nelson, Chief Growth Officer, to talk all about Sifted’s Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation.

And today in episode four, we’ll be turning our attention to Sifted’s Contract Management Suite. I’m joined by Adam Moulding, Chief Innovation Officer, to talk all about the platform; helping customers to go beyond a one-and-done negotiation mindset; the importance of strengthening business relationships; and the role of innovation in the future of supply chain.

 

IN THIS EPISODE WE DISCUSS:

 

[01.43] Some of the big challenges around contract management in the current climate.

“Contracts have become even more difficult, there are a lot more vendors… and figuring out all of the supply chain components – contracts, what’s active, what discounts are expiring – has become a real challenge for businesses… who’s profession isn’t supply chain!”

[03.29] An overview of Sifted’s contract management suite – how it helps its customers, and how it helps to tackle those key challenges.

“It’s about providing visibility… You need to be looking at your contracts. And you need to be comparing those contracts to your every day shipping profile.”

[07.06] A closer look at what customers can do within Sifted’s contract management suite platform, and the different ways they can hone contracts and optimize their shipping strategies.

“How do I know what I should be doing on a daily basis, and how do I measure whether or not I am doing it?”

[11.28] An explanation of re-rating, how Sifted’s solution allows customers to run re-rating scenarios, and how it empowers them to make confident data-driven decisions.

“We’re breaking down those variables into easily understandable changes… anybody can go in and play with the numbers and understand ‘how does this impact?’”

[14.01] A closer look at Sifted’s contract monitoring, and how it helps take customers beyond a one-and-done negotiation mindset.

“They say that data is the new gold but really, data insights are the most valuable thing.”

[20.02] The role of innovation in setting businesses up for success now, and in the future; and its importance to the overall future of supply chain.

[22.56] A closer look at Sifted’s newly launched compliance tool, what it does and how it complements the existing range of Sifted solutions.

[25.53] The ideal client for Sifted’s contract management suite.

[26.58] A case study looking at how Sifted helped a key client find solutions to a huge rise in shipping costs, ultimately helping them to reduce costs whilst increasing business.

[32.13] Adam’s key takeaways from the mini-series, and his predictions for the industry as we head into 2023.

“Businesses and shippers have to be flexible and adaptable – to carrier changes, to market changes, to supply chain blockages and all of the different things that are going to be thrown at them.”

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Adam on LinkedIn.

If you enjoyed the show, make sure you catch up on any episodes of our Tomorrow’s Insights Delivered Today mini-series that you might have missed. Listen to Episode 1, Empowering Confident Decisions, Episode 2, A Shipper's Crystal Ball and Episode 3, Enabling Operational Automation.

Check out our other podcasts HERE.

Sep 18, 2022

Today I’m joined by MODIFI, a forward-thinking global financial services technology brand who are on a mission to reinvent global commerce – despite supply chain disruption.

MODIFI is a one stop platform for business payments and trade management, founded with the aim to make trade seamless and transparent for businesses around the globe. Designed to challenge the status quo, MODIFI allows exporters and importers alike to gain full control of their cross-border trade.

Today Nelson Holzner, CEO and Co-Founder of MODIFI, joins me to chat all about the company: what they do; pushing boundaries in the world of finance; how flexible payment terms can help businesses scale quickly; and why it’s so important to bring simplicity and control to global trade.

 

IN THIS EPISODE WE DISCUSS:

 

[06.25] Nelson’s founder journey, and how a corporate law career led him to become a successful fintech entrepreneur.

“My Dad was a sea captain on large container ships, so shipping is deep in my DNA!”

[08.10] How, and why, Nelson co-founded MODIFI.

“As founders, we were very intrigued by very large markets with almost unlimited growth potential. Global commerce and business payments are massive markets... and when you look at how clunky and complicated they are, we thought: we can make a change for the better.”

[09.37] An overview of MODIFI – what they do and how they help their customers.

“MODIFI stands for modern digital finance, and what we’re doing is empowering global commerce with digital business payments and trade management services.”

[12.13] A closer look at how MODIFI works for buyers, how it helps to mitigate risk, and the many benefits.

“It’s a win-win – the buyer can buy the goods and pay for them later… they can grow their business and their margins at the same time. It’s a very neat solution!”

[17.17] How MODIFI works for sellers, and the impact of being able to optimize cashflow.

[20.00] How MODIFI helps level the playing field, why it’s so important to empower small and medium sized businesses, and the impact that empowerment can have globally.

“It’s these small and mid-sized businesses that need fast and secure liquidity, especially in developing countries where local economies are often struggling and the banking systems aren’t as strong. For us, it’s about the financial inclusion of those businesses.”

[21.55] MODIFI’s shipment tracker, and other support solutions, that allow businesses to achieve better visibility into, and control over, their trades – all in one place.

[24.39] The quick and simple integration and onboarding process with MODIFI.

“With banks, it takes months… with our technology, we can do it all in a day.”

[28.18] The ideal client for MODIFI.

[30.11] A case study detailing how MODIFI helped a key customer, who found themselves struggling and unable to take on new orders because of a lack of capital, to grow and thrive in a volatile market.

[34.25] Why MODIFI is working to push the boundaries and challenge the status quo, and why that’s so important at this time of global disruption.

“The traditional service providers we have in our space lack a holistic view… they focus on their specific solution, their specific field… but I believe that if you leverage technology, you can really change that - you can allow customers to get the full picture and, with that full picture, much more control.”

[37.07] Big ambitions and growth: the future for MODIFI.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to MODIFI’s website now to find out more and discover how they could help you too. You can also connect with MODIFI and keep up to date with the latest over on LinkedIn, Twitter or Facebook, or you can connect with Nelson on LinkedIn.

If you enjoyed this episode, why not check out episode 185: Chart a Course for Shipping Success, featuring Alison Cusack, another successful lawyer in the shipping space. Or why not try episode 271, featuring Klaus Imping, another forward-thinking entrepreneur, who's helping business leaders to make digital process transformation sustainably successful.

Check out our other podcasts HERE.

Sep 15, 2022

It’s episode three of our Sifted mini-series!

Last week in episode two, I was joined by Kevin Miller, VP of Data Insights at Sifted, to talk all about what simulation and modeling means; common misconceptions; the benefits of using simulation to make smart supply chain adjustments; and how predictive modeling has the potential to revolutionize your business’s sustainability goals.

And today in episode three, it is operational automation’s turn under the Sifted spotlight. I’m joined by Caleb Nelson, Chief Growth Officer, to dive into Sifted’s Parcel Audit solution for shippers; how it can identify and recover lost revenue; how the boom in ecommerce has impacted shippers; and the power of strategic automation.

 

IN THIS EPISODE WE DISCUSS:

 

[01.37] The changing landscape of the industry over the last few years, and how the rise in ecommerce, accelerated by the pandemic, has shifted the entire market.

“The carriers are really built to handle a certain number of shipments at a given time, and COVID and the boom in ecommerce has really tested the stress limits of that carrier capacity network.”

[04.24] How this evolving market, at a time of business growth for Sifted, helped to shape products like Parcel Audit and the growth of operational automation.

“Every shipper is overwhelmed with data… shippers don’t need more data, they need more insights into their data.”

[10.09] A look at some of the main challenges faced by shippers in the current climate.

“It’s a really challenging time for on-time delivery percentages… for a couple of reasons: excess amounts of volume… but what most businesses have been facing is labour shortages.”

[14.05] An overview of Sifted’s Parcel Audit for shippers – how it helps its customers, and how it uses automation to address key industry challenges.

“A lot of shippers are looking for more auditing solutions, and more money that can be achieved outside of the traditional ways.”

[18.26] A closer look at exactly how Parcel Audit works.

[20.57] How automation, with Sifted’s Parcel Audit solution, can save shippers an incredible amount of time and resource.

“Most shippers use Excel… it takes an average shipper typically two to three hours just to get their data into Excel and formatted correctly! ...With Sifted, they can spend less time manipulating the data and more time consuming the data.”

[22.14] How shippers can utilize Parcel Audit to gain refunds from FedEx and UPS, for late deliveries and pricing mistakes, and recover money they didn’t even know they had.

“It happens and goes unnoticed every single day… so having a good safety net, that’s continuously looking for areas of improvement and mistakes, for you to go get that money back is what it’s all about!”

[23.29] How Sifted’s Parcel Audit solution can also facilitate revenue recovery across invoices and contracts, helping shippers to become more proactive – both in optimizing their own operational decisions, but also in holding their carriers accountable for service failures.

[26.22] The quick and easy integration and onboarding process for Sifted’s Parcel Audit solution.

“We’ve made it ‘30 seconds easy’… because this is often the number one concerned question I get from shippers.”

[27.36] The ideal client for Sifted’s Parcel Audit solution.

[29.05] A case study, showing how Parcel Audit helped a key customer to save time and money through identifying refunds and expired contract areas, ultimately delivering much-needed peace of mind.

[33.00] Caleb’s reflections on the power of utilizing well-chosen and strategic automation within supply chain to optimize, save costs and create efficiencies.

“People want to make better, informed decisions when it comes to managing their companies transportation. Their time is best served identifying areas within the process that are not working.”

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Caleb on LinkedIn.

If you enjoyed the show, don't forget to check out episode one and episode two (LINK WHEN READY) of this fantastic mini-series.

Check out our other podcasts HERE.

Sep 11, 2022

Today I’m joined by unique global freight forwarder, Estes Forwarding Worldwide (EFW).

EFW is one of the leading domestic and international freight forwarders in the US, providing customized logistics solutions for clients around the world and across all industries including retail, government, automotive, health services and technology. Whether it’s air, ground, or ocean freight, they take a personal approach, and are passionate about fostering the best customer relationships possible, and exceeding expectations each and every time. A subsidiary of Estes Express Lines, and with over 400 employees nationwide, the company earned its billionth dollar in revenue in 2017.

Today Michael Campese, Senior Vice President of Sales & Marketing at Estes Forwarding Worldwide, joins me to chat all about the company: what they do; the rising focus on home delivery; moving from fixed to flexible; and why everyone needs to be thinking about capacity.

 

IN THIS EPISODE WE DISCUSS:

 

[07.29] The evolution of EFW, and on overview of their broad range of services.

“Some of our best customers are those that we get to do a lot of things for. A lot of our relationships start with one or two solutions, and they grow and expand.”

[10.11] The current landscape of the trucking industry, the main challenges, and how EFW are tackling these challenges to help their customers gain a competitive advantage.

“We’re not constrained… we have 10,000 asset providers that we work with, and we’re backed by this great network.”

[13.49] A closer look at EFW’s Net Promoter Score and the growing importance of customer service and satisfaction.

“It’s not just: ‘on a scale of one to ten, how happy were you, how satisfied were you?’ It’s: ‘how likely would you be to refer us?’ And that’s a more critical lens.”

 

[17.31] The ecommerce boom: the changes EFW have seen over the last few years, the challenges that the industry is still facing, and how EFW are responding.

“Supply chain is full of bottlenecks and opportunities for things to go wrong… great partners are the ones that try to get ahead, try to learn ‘why did that happen last time and lets avoid it in the future’ - but when it does happen, they recover quickly.”

[19.13] A closer look at EFW’s warehousing capacity and solutions, and how they can scale and flex to meet changing customer demand in a volatile market.

“Being a forwarder and a logistics provider, and also having space, has allowed us to come to our customers… who couldn’t rely on just-in-time inventory anymore, and we’ve been able to pull that into our facilities and help them in a lot of ways.”

[21.14] An insight into how, and why, customers typically engage with EFW, and how they work together to create the right solution.

[22.52] The ideal client for ESW.

“Our ideal clients want to come to the table, in earnest, and have good strategic conversations…. It’s collaborative.”

[24.28] A case study showing how EFW helped a key customer to tackle capacity constraints and delivery restrictions in order to meet quickly rising product demand during COVID.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to EFW’s website now to find out more and discover how they could help you too. You can also connect with EFW and keep up to date with the latest over on LinkedIn, Instagram or Facebook, or you can connect with Michael on LinkedIn.

If you enjoyed this episode, why not check out episode 285, Unlock the Power of Partnerships, with Cargo Chief and Hubtek, or read our blog Managing Crisis and Adversity in Uncertain Times: What We Have Learned from the Covid-19 Pandemic and What to Do and Not Do When Facing a Crisis.

Check out our other podcasts HERE.

Sep 7, 2022

It’s episode two of our brand new Sifted mini-series!

Last week on episode one, we took a closer look at the Sifted Score. I was joined by Chief Experience Officer Ami to explore exactly how the Sifted Score works; how it helps to deliver categorized insights for quick actions; and how Sifted are empowering shippers to make confident and future-proof decisions.

Today in episode 2, we’re turning our attention to predictive modeling. I’m joined by Kevin Miller, VP of Data Insights at Sifted, to talk all about what simulation and modeling means; common misconceptions; the benefits of using simulation to make smart supply chain adjustments; and how predictive modeling has the potential to revolutionize your business’s sustainability goals.

 

IN THIS EPISODE WE DISCUSS:

 

[01.36] Exactly what modeling and simulation means, and the differences between the two.

“People bucket modeling and simulation together quite often, but they’re quite different… most of the tools that people have can’t process the amount of data that simulation takes in this industry – we call it Excel hell!”

[03.27] Some of the common myths and misconceptions around simulation, and how Sifted address them with their customers.

“The biggest thing people say is that they can’t do an apples to apples comparison… because this industry always changes... We really try to debunk those myths.”

[09.09] An overview of Sifted’s modeling and simulation solution, and why they call it a ‘virtual sandbox.’

“We’ve built these solutions to help our users focus on what’s important to their business specifically – because it’s different for everybody.”

[11.51] A closer look at how Sifted’s modeling and simulation solution works.

[15.27] Integration and connectivity, and the importance of good data.

“We’ve had a lot of really big, enterprise level clients come back and say ‘holy cow! It took us a year to get through this, and it took you two weeks – how do you do it?’ Well, it's what we do every single day – we’ve built the infrastructure to handle it.”

[17.02] Kevin shares the kinds of challenges Sifted’s modeling and simulation solution can help solve for clients, and how they’re using the software.

“It provides clarity and visibility, where previously people didn’t have any.”

[19.17] Kevin reflects on empowering confident decisions through Sifted software, and why it’s so important in a climate with a heavy focus on mitigating risk and facilitating agility and transparency.

“We live in an ever changing world of transparency… so in order to succeed in this type of environment, you have to have a good grasp on the decisions that you’re making, and the impact of those decisions in the future.”

[21.35] How modelling and simulation can help businesses to tackle key sustainability goals.

[25.24] The ideal client for Sifted’s modeling and simulation solution.

[26.48] A case study detailing how Sifted’s modeling and simulation solution helped a key client determine the most strategic location for a new warehouse, ultimately saving them over a million dollars in shipping expenses, helping them to reduce their average transit time, and reduce their carbon foot print.

[29.57] Why it’s so important for businesses to invest in future-proofing their business, to set themselves up for success.

“In order to be sustainable, you’ve got to be agile and you’ve got to start thinking about these different scenarios now – or else you’re going to be left in the dust!”

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Kevin on LinkedIn.

If you enjoyed the show, why not check out episode 286, the first show in our Tomorrow’s Insights Delivered Today mini-series with Sifted.

Check out our other podcasts HERE.

Sep 4, 2022

In today’s episode of Women In Supply Chain I’m joined by Jolene Peixoto, a powerhouse who is as passionate about championing female leadership as she is about bringing stories to life.

Jolene launched her career in high tech PR 20 years ago, and has never looked back. Working at leading brands including Emulex, Blue Yonder and now FarEye, Jolene has driven global corporate communications strategies, encompassing brand awareness, public relations, social media, customer and content marketing, to great success. And, during this time, Jolene has always put a focus on empowering women, as a passionate advocate for diversity and inclusion.

Today Jolene will be talking to us about her career so far; her love of storytelling; lifting women up to leadership roles; and some of the evolving trends in supply chain marketing. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

 

SHOW SPONSOR:

 

This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support Women in Supply Chain. Sifted is the leading logistics intelligence software that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here.

 

IN THIS EPISODE WE DISCUSS:

 

[08.04] Jolene’s early career, and how she discovered her natural talent for communication and storytelling.

“It started from the very first job I ever had. I was an intern… I had the magic touch right away with pitching media… and it was gratifying from that point on!”

[09.55] How a challenging work climate led Jolene to take an internship and discover a passion for technology.

“I took an internship… but I got into it really quickly, because it was a challenge…. It was different to representing a consumer brand.”

[13.29] Jolene’s move to Blue Yonder, how she came to embrace supply chain, and the power of building a social media network.

“What surprised me the most was how many people in my network, that I’d developed and grown… were in supply chain.”

[20.35] Jolene’s highlights and successes from her time at Blue Yonder, and what she learned along the way.

[24.32] Jolene’s previous role as marketing lead for Blue Yonder’s Diversity, Inclusion, Value and Equality Council: what she loved about it, why it was so important, and her tips for anybody looking to implement something similar in their own workplace.

“You don’t have to jump on the bandwagon if you don’t have a perspective, because you’ll just look like you’re checking a box.”

[28.30] Jolene discusses the lack of women in supply chain leadership roles, and how to open up opportunities.

[32.07] Why Jolene is so passionate about women championing each other, and how we can tackle mentorship and woman-to-woman relationships in a competitive and male-dominated environment.

“It’s 2022, why do we still need these types of awareness opportunities? We shouldn’t have to, but we do… it’s this real push-pull.”

[36.16] How Jolene found her current role at FarEye, and what she’s working on.

“I wanted to find a place where I could start from scratch… my role was created for me.”

[38.44] Jolene reflects on what has changed in the world of PR and marketing during the course of her 20 year career.

“Back in the day, the press release was the be all and end all… now the social media community has become a much bigger way of achieving brand awareness and recognition.”

[41.01] Jolene shares the achievement she’s most proud of.

“Leaving a job without having a job was a risk, but I’m proud of it because I learned a lot… I firmly believe everyone should do it at least once in their lives.”

[43.23] Jolene’s advice for all of the girls and women looking to follow in her footsteps.

“Trust yourself… and take a chance. If it doesn’t work, so what?”

RESOURCES AND LINKS MENTIONED:

 

You can connect with Jolene over on LinkedIn.

If you enjoyed the show, why not check out episode 249: Making Deliveries Better For Everyone, with FarEye, where Kushal Nahata, co-founder and CEO at FarEye, chats all about the company, what they do, the challenges of last-mile delivery, reducing your carbon footprint while cutting costs, and why, in the e-commerce industry, experience is the new loyalty.  You might also enjoy Kushal's blog, Achieving Sustainability Goals in Supply Chain Delivery.

Check out our other podcasts HERE.

Aug 31, 2022

We’re kicking off another brand new mini-series!

For this four-part special, I’m joined by Sifted: the number one logistics intelligence platform, who are empowering shippers to make smart, data-powered business decisions. Over the next four episodes, our “Tomorrow’s Insights Delivered Today” series is going to take a closer look at Sifted: their market-leading products; the customers they’re helping to thrive in times of disruption; the trends, insights and predictions they’re seeing in the industry right now; and exactly how they’re setting shippers up for success, today and tomorrow.

Today in Episode 1, Empowering Confident Decisions, we’ll be taking a closer look at the Sifted Score: how it works; how it helps to deliver categorized insights for quick actions; and exactly how Sifted are empowering shippers to make confident and future-proof decisions.

 

IN THIS EPISODE WE DISCUSS:

 

[02.53] For anyone who missed the last show, a reminder of who Sifted are and what they do.

“We help shippers revolutionize decision-making.”

[04.19] What ‘empowering confident decisions’ means to Sifted, and to the industry amidst ongoing disruption, and why it’s so important.

“For us, it means knowing the scope, the risk, and the impact of a particular business decision.”

[07.02] An overview of the Sifted Score, “a credit score for shipping” – what it does and how it helps its customers.

“It’s an at-a-glance visibility tool for gauging the success of your shipping operations.”

[07.51] A closer look at the Sifted Score, the six key categories and over 20 different unique factors that make up the score, and the business areas that clients can expect to see analyzed.

[10.24] The Sifted Score dashboard, how clients can see and understand the data within it, and identify the key impacts customized to their industry.

“We’re all looking for data to inform our decisions right now, and given the conditions that are happening in the market… we all want to make confident decisions and be on steady ground.”

[13.28] Ami expands on the importance of empowering confident decisions, on removing the guesswork and better understanding the next steps for your business.

“It’s the nuance in the emotive feeling vs ‘let’s go and see what the data has to say about it!’ With the amount of data that shippers have at their fingertips, we’re in a world that no-one should have to ‘feel’ a costly decision – they should be able to know with clarity and confidence.”

[15.55] How and why a business’s Sifted Score is re-calculated weekly, and the impact that has on agility and improved decision making.

“Carriers are constantly making changes – some within their control, some outside of it.”

[21.46] Sifted Score’s simple integration and onboarding process.

[24.13] The ideal client for the Sifted Score.

“A lot of people talk about being resilient, and agility, and how important that is. But if you’re not willing to explore different ways of doing things, you can’t become agile and respond to the market.”

[26.39] A case study looking at how Sifted helped a key customer to make strategic delivery improvements, improving customer satisfaction and reducing costs.

[28.12] Ami’s predictions for the rest of 2022, looking forward to 2023.

“Change is the only constant in supply chain! Plan for the known – we’ve got peak season, a general rate increase, some market instability…. And start to model out some of the unknowns.”

RESOURCES AND LINKS MENTIONED:

 

Head over to Sifted’s website now to find out more and discover how they could help you too. You can also connect with Sifted and keep up to date with the latest over on LinkedIn, Twitter, Facebook and YouTube, or you can connect with Ami on LinkedIn.

If you enjoyed the show, why not check out episode 230, where Caleb first introduced us to Sifted; what they do; the importance of taking a holistic approach to shipping health; and the role that disruptions like COVID have played in the digitization of logistics. You can also check out his fascinating blog, How Sifted Is Shaking Up The Shipping Industry (Goodbye, Excel Hell).

Check out our other podcasts HERE.

Aug 28, 2022

Today I’m joined by Cargo Chief and Hubtek, not one but two leading technology companies, working in the transportation space, who often partner together to provide the best results for their customers.

Cargo Chief enables 3PLs and freight brokers to expand their carrier network, gain visibility into real-time pricing, and streamline their processes. And Hubtek is a tech-enabled talent and automation solutions provider for transportation companies across North America.

Today Chris Arredondo, Co-Founder and VP of Customer Success at Cargo Chief, and Andrew Gulovsen, Chief Marketing Officer, at Hubtek, join me to chat all about their respective companies: what they do; how real-time data is helping to drive down costs; why you need to put a focus on collaboration and strategic partnerships; and the importance of customer success.

 

IN THIS EPISODE WE DISCUSS:

 

[06.39] A introduction to Chris, Cargo Chief and how they help their customers.

“We solve some of the industry’s biggest issues…. And we serve everything up on our project and procurement software… for an easier way to book freight.”

[07.28] An introduction to Andrew, Hubtek and how they help their customers.

“As businesses look to scale and grow, we offer a three-pronged approach of technology and automation… training, strategy and coaching, and a co-managed talent offering.”

[08.40] An overview of Cargo Chief and Hubtek’s partnership: how they came to work together, how they team up for their shared customers and a closer look at the type of customer who would work with them both.

“We started to find solutions that married together: Hubtek with TABi, and us with the power of capacity and pricing.” Chris

“The broad scope of what’s possible – the opportunities that exist out there that are just not captured based on time, energy, resource – the two of these together provide that access to those opportunities that weren’t there before.” Andrew

[11.44] Chris and Andrew reflect on the landscape of the logistics industry right now and some of the challenges, from both Cargo Chief and Hubtek’s perspectives.

“It's taken 10 years and a pandemic to get tracking automated! And the same thing with technology, we have to work together to move the industry forward.” Chris

[15.07] A closer look at cost, the challenges of the rising costs involved in booking freight, and how Cargo Chief’s real-time pricing data can help protect margins and profits for customers.

“It's not just the price... if you can’t narrow down to cost per load, it’s going to be really difficult to figure out how much the cost of booking freight actually is.” Chris

[17.45] Andrew explains how time and cost ties into automation, Hubtek’s TABi solution, and the impact automating key communications can have on things like staff wellbeing and satisfaction.

“The people within your organization can focus on that relationship development, on that important aspect of working with the customer… your people can really focus on improving culture and how you do business.” Andrew

[21.38] How better data and increased automation and efficiencies can help to increase carrier engagement, and why better carrier partnerships are so important.

“Carriers are your lifeline... you’ve really got to understand their needs and wants, and their willingness to work with you. What separates you from Broker B?” Chris

[26.45] Chris and Andrew discuss the importance of customer success, why the industry needs to embrace that mindset and why customer success is at the heart of the Cargo Chief and Hubtek partnership.

“Businesses often make decisions based on what they think, and without talking to the customer and understanding what they need. Finding that frictionless experience – that’s the direction that needs to happen.” Andrew

“If you’re running a company, yes revenue is important – but so is retention.” Chris

[30.14] A closer look at integration and onboarding with Cargo Chief and Hubtek.

[33.34] Chris and Andrew each give a taste of how they work with customers, and the potential impact or ROI they could achieve by working with Cargo Chief and Hubtek.

[38.49] The future for Cargo Chief and Hubtek, and their ongoing partnership.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Cargo Chief’s website now to find out more and discover how they could help you too. You can also connect with Cargo Chief and keep up to date with the latest over on LinkedIn, Twitter or Facebook, or you can connect with Chris on LinkedIn.

Head over to Hubtek’s website now to find out more and discover how they could help you too. You can also connect with Hubtek and keep up to date with the latest over on LinkedIn, Instagram, Facebook or YouTube, or you can connect with Andrew on LinkedIn.

If you enjoyed this episode, why not check out episode 217: Transform collaboration between buyers and suppliers, with SourceDay, or read our blog How Collaboration and Technology Creates Efficiency for SMB’s.

Check out our other podcasts HERE.

Aug 22, 2022

Today we’re bringing you a little treat, in the shape of one of our most-viewed videos on YouTube.

No Bullshipping with Hope White is one of our most popular live content series, and this episode has really gone down a storm. So whether you’re in the ocean freight market or global supply chain, the trucking industry or drayage, make sure you pay attention!

In this episode, Hope is joined by special guest Seretha Willingham, CEO at SJW Logistics, to teach you how you can grow your minority-owned business, even if there is a pandemic! Hope and Seretha will talk all about support for vertical integration, warehousing and drayage; direct fulfillment and trucking; and nourishing a unique clientele.

 

IN THIS EPISODE WE DISCUSS:

 

[04.16] A warm welcome from Hope.

[05.55] An introduction to Seretha and her business, SJW Logistics.

[06.38] How SJW Logistics set itself apart in a crowded market.

“We’re able to provide a personalized service… our speciality is the customer service that we provide.”

[07.54] How SJW Logistics got started in warehousing, and the current challenges in finding warehouse space in Atalanta.

“We surveyed our customers and said ‘if we got into warehousing, what would your need be? How can we help fulfil that?’

[10.17] Seretha’s experience with access to capital and opportunity as a minority-owned business, following her expansion.

“I have more people that are willing to engage in conversations, but there are still minimum requirements.”

[12.01] From parts shortages to the price of fuel, Seretha discusses the changes in supply chain she’s seen over the last year.

[14.12] A closer look at some of the challenges faced by minority-owned businesses, and how SJW work to overcome them.

[16.46] A closer look at some of SJW’s services, and the power of combining multiple services to provide one invoice to the customer.

“Trust is a big thing in this industry.”

[23.53] The challenge of hiring and retaining talent, and how SJW retains a strong quality of driver.

[29.32] The next three years for SJW, and its upcoming training and consultation services that will help other minority-owned businesses.

“I get to share all of my failures that turned into success stories, so they won’t have to fail and lose money like I did!”

[31.46] The biggest downside to the industry.

“If you are a control freak, you have to accept you cannot control the unknown – and the unknown is very real in this industry!”

RESOURCES AND LINKS MENTIONED:

 

You can find previous episodes of No Bullshipping with Hope White over on the live show page, or you can check out other Let’s Talk Supply Chain podcasts HERE.

You can connect with Seretha over on LinkedIn, or find out more about SJW Logistics on their website.

Aug 16, 2022

It’s episode 23 of Blended: I’m joined by another amazing panel of guests and, today, we’re tackling another really tough issue – Asian disscrimination. Now this is something that many of us, outside of the Asian community, had probably not thought too much about. But when the pandemic hit, putting in some cases a potentially negative light on China, the world saw an eruption of hate and anger towards Asian people that was quite shocking to see, and which has really taken its toll on communities worldwide.

Today, our guests will be exploring exactly what Asian discrimination means and why it happens; sharing their personal experiences; taking a closer look at some of the new initiatives being put into place across America; and discussing how we can start to tackle the issue of Asian discrimination and discrimination in the workplace.

IN THIS EPISODE WE DISCUSS:

 

[00.48] Introductions to our Blended panelists.

  • Sharon – Inventory Optimization Consultant
  • Naomi – Senior Manager for Supply Chain Solutions Marketing at Anaplan
  • Gale – Director of Global Influencer Marketing at SAP

[04.34] The group discusses Asian hate, the current surge as a direct result of the pandemic, as well as other examples throughout history, and its impact.

“Education and mindset go hand in hand. When things are subconsciously implanted in you when you’re young, saying 'this is how things go', even though you may not agree with them, you still feel that’s the right thing, or it’s supposed to be like that.” Sharon

  • World War 2 and Japanese people
  • Education and mindset
  • Social pressure
  • Other communities look the other way
  • The implications of the words we use
  • Social media algorithms
  • Celebrating all humans
  • Polarized communities
  • Volatile political landscape
  • What is and isn’t within our control

[26.09] The panel shares their personal experiences of Asian hate, and the impact those experiences have had on both themselves and their communities.

“The pandemic has really heightened anxieties, while making people more susceptible to that radicalization than ever before.” Naomi

  • Making the effort to learn and appreciate rich cultures
  • Be kind
  • Appreciating the efforts made by immigrants ie learning a language, facing bigotry
  • Allyship
  • Citizenship
  • Facing painful histories
  • How do we avoid repeating the past?
  • Facts vs misinformation

[42.19] The group explores new initiatives to support Asian communities that are being introduced across America, and whether or not the tide is turning.

According to the Center for the Study of Hate and Extremism, hate crimes against Asian people have risen by 339% last year compared with 2020.

  • President Bidens' new initiative
  • Greater representation in media and positions of power
  • We need diversity of thought
  • Encouraging minorities to speak up
  • States starting to require that Asian American history be taught in public schools
  • Greater consequences for hate crimes
  • Role of the police, safety and lack of trust in authority
  • How do we listen to what the community want/need?

[1.01.30] The panel reflects on what we can all do in the workplace to combat Asian hate and discrimination.

“We need to educate in our actions by having these hard discussions!” Gale

  • Listen to your staff, two-way communication
  • Policies and procedures
  • Empathy and compassion
  • Workplace education and training
  • Allyship
  • Provide resources for local communities
  • Psychological safety
  • Leadership-down culture
  • The great resignation, and choosing brands that align with your own values

[1.10.37] The group sums up their thoughts from today’s discussion.

 

RESOURCES AND LINKS MENTIONED:

 

You can connect with Sharon and Naomi over on LinkedIn, and Gale on Twitter.

If you found this episode interesting, you might enjoy Episode 2, Story of my Life or Episode 5, Black Lives Matter - The History, The Movment, The People.

Check out our other podcasts HERE.

Aug 14, 2022

Today I’m joined by Cavallo, a powerhouse software company that is on a mission to drive efficiency in every stage of the distribution process.

Brought to you by the designers of SalesPad, Cavallo offers distribution management software with all the power of an ERP solution, and all the functionality of the industry’s biggest tech powers - with none of the bottlenecks, frustrating interface, or difficult-to-access data. Founded by experienced distributors and perfected over two decades spent optimizing distribution supply chains, no company is better positioned to guide your growth.

Today Alex Schelhaas, Senior Product Manager at Cavallo, joins me to chat all about the company: what they do; the power to be found in putting a focus on innovation, data and visibility; and their commitment to people and community.

 

IN THIS EPISODE WE DISCUSS:

 

[06.40] Cavallo’s history and evolution, from being established as SalesPad in 2003 by Pete Eardley, to where it is today.

“ERP systems are really good at making sure you follow all the rules… so they’re often forced to solve a lot of different problems and as a result, they’re not able to be excellent.”

[09.58] An overview of Cavallo: what they do, how they help their customers – and the importance of context.

“What happens so often is that organizations design a process – and then it’s the exact same process for the next decade! People don’t fix it because it’s what they’ve always done. We wanted to build something so they could iteratively improve.”

[15.14] A closer look at Distribution Cloud – what it does, how it works, the benefits and why ‘it’s built by distributors, for distributors.’

“The goal of mission control is to help the organization have a single source of truth for the status of documents and workflow.”

[20.02] How Distribution Cloud links into Cavallo’s analytics cloud platform, allowing customers to take actionable intelligence and insights, to help optimize their processes ongoing.

“To turn it into a more active and less of a passive tool, we have a dynamic alert engine on top… it dissects the information and makes it really accessible.”

[24.26] The industry shift from a focus on big data and complex solutions to a preference for stripping things back to easy and simple processes, with a focus on the power of visibility.

“There’s a tremendous amount of data out there for businesses, but what do you do with it?... People just want accessible information.”

[27.50] The quick and easy integration process with Cavallo’s solutions.

“We’ve spent a lot of time thinking about how to deliver time to value as fast as we possibly can… because no one likes switching ERP’s, it’s like getting a root canal – you only do it if you have to!”

[31.06] Cavallo’s ethos and commitment to the community.

“We’re a people-first organization…. And we can improve people’s quality of life with our software.”

[33.44] The ideal client for Cavallo.

[37.17] A case study illustrating how Cavallo helped a key customer to improve their distribution cycle time, increase sales and cashflow, as well as surface hidden operational issues to allow them to optimize and scale their business.

[41.58] The future for Cavallo.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Cavallo’s website now to find out more and discover how they could help you too. You can also connect with Cavallo and keep up to date with the latest over on LinkedIn, Twitter, Facebook or YouTube, or you can connect with Alex on LinkedIn.

If you enjoyed this episode, why not check out our Live Show Specal Delivery with FarEye, or read our blog all about The Warehouse of the Future.

Check out our other podcasts HERE.

Aug 7, 2022

Today I’m joined by Orderful, a forward-thinking EDI software provider, that is on a mission to modernize contemporary supply chains.

Orderful is a complete cloud EDI platform for manufacturers, distributors, retailers, and technology companies. With an API that enables companies to connect once and trade EDI data with their supply chain, Orderful customers are able to consolidate their EDI software integration complexity and quickly enable trading partners as self-service to reduce costs.

Today Erik Kiser, founder and CEO at Orderful, joins me to chat all about the company: what they do; why it’s so important to help the small guys get to market; why existing EDI software infrastructures can’t keep up; and Orderful’s mission to create a world where data trading is not a barrier.

 

IN THIS EPISODE WE DISCUSS:

 

[06.41] Erik’s founder story, and the journey that led him to “experience the tension between small suppliers and giant buyers” first hand, and establish Orderful.

“I saw what the larger enterprise integration environment looked like for manufacturers, and I started to recognize that the problems still existed at a larger scale. And the problem didn’t only exist for the brand, it also existed for their trading partners.”

[11.37] A closer look at the challenges businesses face as they trade data, why most EDI software providers on the market don’t adequately address these challenges, and why offering custom software isn’t enough.

“The biggest problem isn’t the technology itself – it’s getting two companies to collaborate to get the job done.”

[14.23] An overview of Orderful – what they do, and how they help their customers.

[17.52] From real-time feedback to quickly resolving problems and validating data, a closer look at all the ways Orderful can help businesses save time.

“We save 90% on what a traditional EDI software onboarding would look like. We consolidate all the requirements so that when a company hits their API, they get real-time feedback on what data is or is not going to be accepted by a trading partner.”

[22.21] How the pandemic has changed the way businesses think about data, how they relate to it and move it around their networks.

[24.08] How Orderful’s EDI software works for logistics.

“Traditionally in logistics, providers offer a managed service for onboarding, but their trading partners also have a managed service, so you’re working with two different consulting firms to get the job done. With Orderful, we’re representing shippers and they’re inviting carriers to trade with them, through our platform.”

[26.52] The onboarding process with Orderful, and what they mean by the phrase ‘self-service.’

"What was taking about eight weeks, is now taking around five days or less.”

[29.26] How Orderful can help to better support supplier diversity.

“It really levels the playing field. Only about 20% of the market has an EDI software provider or solution… We’re focused on: ‘How do we service that other 80% of the market that doesn’t have the same opportunities that the top 20% have?’”

[31.10] The ideal client for Orderful.

[32.32] A case study showing how Orderful helped Coke Industries to define its onboarding process, through automation, reduction of back and forth and the creation of a more efficient team – ultimately helping them to reduce a typical eight week onboarding to five days.

[37.56] The future for Orderful, after securing an extra $19 million in series B funding in 2021.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Orderful’s website now to find out more and discover how they could help you too. You can also connect with Orderful and keep up to date with the latest over on LinkedIn, Twitter or YouTube, or you can connect with Erik on LinkedIn.

If you enjoyed this episode, why not check out episode 1 of LogTech Live with Eric Johnson, where he talks everything logistics and technology, or episode 5 of No Bullshipping with Hope White, where she talks all about putting diverse suppliers in front of big corporations.

Check out our other podcasts HERE.

Aug 1, 2022

In today’s episode of Women In Supply Chain, I’m joined by Margo Waldie: an amazing woman helping businesses increase their profitability using her expertise in the cargo, sales and warehousing worlds.

Margo is currently the director of sales at NFI, a fully integrated North American supply chain solutions provider.

A champion of sales who has made over 50 thousand sales calls, Margo Waldie joins us to talk all about her powerful supply chain career so far; her passion for sales; and her show Cargo Margo, where she helps folks understand what it truly takes to create the life and business of their dreams.

 

SHOW SPONSOR:

 

This Women in Supply Chain feature was made possible by our sponsor, XXX.

QUERY

 

IN THIS EPISODE WE DISCUSS:

 

[05.52] Margo’s early career, how her father helped to inspire her love for sales, and how an exciting business development program led to her start in the industry.

[07.31] From moving around the industry, gaining exposure across multiple disciplines, to embracing a non-linear career path, how Margo’s journey surprised and shaped her.

“This journey has been educational, inspirational – and not what I initially thought that it would be!”

[12.20] Margo’s experience as a woman in a traditionally male-dominated industry.

“I didn’t notice it until recently. But the more I’m becoming involved in marketing, social media; the more travelling I do; the more events that I’m at – I’m realising that I’m looking around the table, and I’m the only woman.”

[18.33] The people who inspire Margo, both in and out of the industry.

[19.24] How working with a coach, to tackle self-limiting beliefs, during the pandemic helped Margo find her voice.

[23.31] What Margo has learned about herself along the course of her journey so far, and what the future holds.

“My favourite thing is building relationships and inspiring others to get into supply chain.”

[25.17] What Margo has enjoyed the most across the different areas of her career, from sales to entrepreneurship, and the things that inspire her on a daily basis.

“I’m a risk-taker. I love to think about how we can innovate and collaborate and make the world a better place – and streamline supply chain!”

[28.29] Margo’s advice for business leaders.

 

RESOURCES AND LINKS MENTIONED:

 

You can connect with Margo Waldie aka Cargo Margo over on LinkedIn.

If you enjoyed this episode of Women In Supply Chain, why not check out episode 223, featuring Tara St James: fashion designer, sustainable design strategist and responsible supply chain consultant all rolled into one, or episode 250, in which Mary McNelly, Senior Director of Global Logistics & Supply Chain Network Design at Crocs, shares her unique journey.

Check out our other podcasts HERE.

Jul 24, 2022

Today I’m joined by Unilog, the customer-focused experts in the design and management of global supply chains.

Unilog specializes in global fulfilment and mission-critical logistics services. Their flexible, customized supply chain solutions, based on best practices and expertise, work seamlessly with internal client operations to ensure time-definite delivery wherever and whenever necessary.

With offices around the world, Unilog support their clients’ needs anywhere, anytime, by utilizing advanced technology coupled with the best team, leading 3PLs & service providers.

Today Osi Tagger, CEO at Unilog, joins me to chat all about the company: what they do; the importance of creating achievable solutions; embracing a culture of diversity; and how a focus on logistic capabilities can achieve a competitive advantage.

 

IN THIS EPISODE WE DISCUSS:

 

[08.01] An overview of Unilog – what they do, their 5PL structure and how they help their customers – and why they can’t be put into a box.

“We are a multi enterprise supply chain business network.”

[12.07] A closer look at Unilog’s Supply Chain as a Service offering and how it can facilitate global fulfilment for customers, to help them scale quickly and easily and meet their SLA's.

“If you ask our clients, ‘where is your warehouse?’ they have no idea – they don’t care, because that’s not what they’re buying. In order to grow their business, they want to deliver their promise to their market and we support them – this is global fulfilment for us. This is why they buy supply chain as a service.”

[15.52] Unilog’s service parts supply chain, the evolving challenges around inventory and distribution, and why it’s so important to put a focus on helping businesses to fulfil their promises to their end consumers.

[19.16] The five cornerstones on which Unilog was founded, and how they translate to digitization, visibility and real-time supply chain control tower capabilities.

“Visibility for the sake of visibility is just another pile of data. What are you going to do with that? That’s what we solve in many ways.”

[26.18] The importance of flexible and customizable solutions when it comes to creating agile supply chains, and why Excel continues to stick around.

[29.56] Why Unilog focus on creating feasible and achievable supply chain solutions for businesses.

[32.42] Why companies who place an emphasis on logistics capabilities can achieve a competitive advantage.

“We ask our clients, ‘what’s the plan – new products, new markets, new services?’ Once we understand what our customers want, we design what they need.”

[34.32] Osi’s ethos and passion for women’s empowerment and creating a diverse team; how it helps Unilog to thrive and drive strategic partnerships; and why more companies should be embracing this way of working.

“What is dynamic integration? It’s not just IT. It’s people!”

[38.37] The ideal client for Unilog.

[40.26] A case study, showing how Unilog’s Supply Chain as a Service solution helped one key customer to grow over 170% and scale globally at speed.

[42.53] The future for Unilog.

RESOURCES AND LINKS MENTIONED:

 

Head over to Unilog’s website now to find out more and discover how they could help you too. You can also connect with Unilog and keep up to date with the latest over on LinkedIn, or you can connect with Osi on LinkedIn.

If you enjoyed this episode, why not check out episode 275 featuring Amani Radman, another woman who's passionate about bringing diversity and logistics together. Or, read our profile on supply chain and procurement executive and thought leader Carine Toure Yemitia, where she talks all about women building confidence and visibility across the global supply chain community.

Check out our other podcasts HERE.

Jul 20, 2022

It’s episode 22 of Blended: I’m joined by another fantastic panel of guests and, today, we’re tackling another tricky issue – tokenism. Tokenism is a relatively new idea – the term was only coined in the late 70’s – but we are hearing it more and more as the conversations around diversity and inclusion grow. And, when issues like this arise, that can potentially derail the really good DEI work that so many people are doing, we have a responsibility to address it and get it out in the open – which is one of our favorite things to do on Blended!

Today, our guests will be exploring exactly what tokenism means; sharing their personal experiences; and discussing how we can start to tackle tokenism in the workplace.

 

IN THIS EPISODE WE DISCUSS:

 

[00.54] Introductions to our Blended panelists.

  • Gennifer – Founder/Executive Director at TransNewYork
  • Clarecia – Chief Consultant at Global Compass Consulting Services Inc
  • Breanne – Growth Coordinator at Let's Talk Supply Chain

[06.20] The group discusses tokenism: what it means to them, and how it fits into diversity, equity and inclusion.

  • Being reactive vs proactive
  • Issues with awareness days
  • Box ticking
  • What’s visible to the public vs what’s behind closed doors
  • Having a seat at the table, but not a voice
  • Accountability
  • What are businesses actually doing to change hearts and minds, and help educate?
  • Conflicts of interest
  • Incorporating DEI into value systems and business norms, not one-offs

“Tokenism is being included but not being included – it’s about being included in spaces, only because someone wants to tick a box.” Clarecia

[27.37] The group share their personal experiences of tokenism, and the impact those experiences had on both themselves and their communities.

  • Differences between generations
  • Leadership
  • The makeup of C Suite
  • Commitment to change
  • Listening to understand
  • Appreciating others' experiences, not just treating them as a problem to be solved
  • Sense of belonging

“It’s hard to break down those walls of, not only people using tokenism on me, but me not wanting to feel like I’m projecting tokenism onto somebody else.” Gennifer

[51.03] The panel summarizes their ideas on how organizations can successfully avoid tokenism, and they sum up their thoughts from today’s discussion.

“I would love to see more accountability, more showcasing year round; understanding that everyone, whether it’s for pride or black history month, it’s not a box that everyone fits into… you need to be thinking about everyone as an individual and as unique.” Breanne

RESOURCES AND LINKS MENTIONED:

 

You can connect with Gennifer and Clarecia on Instagram. For Breanne, you can shoot her an email at: breanne@letstalksupplychain.com.

If you found this episode interesting, you might enjoy Episode 21, Boost Your Bottom Line: Why You Should Be Retaining Diverse Talent or Episode 9, Handling Diversity in Business: Is there a right or wrong answer?

Check out our other podcasts HERE.

Jul 17, 2022

Today I’m joined by Jonathan Kempe, CEO and founder of Verifai and host of Let’s Talk Supply Chain AsiaPac, to talk all about the landscape of supply chain and the current disruptions; digital media industry trends; the labor gap between companies and workers; and the role of technology within the industry. We also share a very exciting announcement!

 

IN THIS EPISODE WE DISCUSS:

 

[08.01] From inflation to changing consumer behavior, Jonathan and Sarah discuss the state of the industry and the new – and ongoing – disruptions.

“We’ve had a continual period of disruption, and all of the people involved in making supply chains function have barely been able to take a breath.”

[15.58] Jonathan and Sarah take a closer look at evolving media trends and the increasing importance of digital content.

“We’ve been able to see how a digital transformation can really make a difference in the life of a company.”

[20.42] Jonathan reflects on the experience of franchising Let’s Talk Supply Chain, and what LTSC AsiaPac means to him.

[26.20] Jonathan shares his thoughts on the growing importance of technology in supply chain, and how it touches everything from innovation to recruitment.

“Technology infused into a skillset for an industry professional is an important aspect.”

“With increasing scale, we’re going to have to think of smarter ways to do this better – and technology gives us those options.

[31.33] Sarah and Jonathan share their big announcement!

 

RESOURCES AND LINKS MENTIONED:

 

Find out more about Shipz or connect with Jonathan on LinkedIn.

If you enjoyed this episode, why not check out episode 206, where we announced the AsiaPac franchise, or join the conversation for even more industry trends over on LTSC AsiaPac.

Check out our other podcasts HERE.

Jul 10, 2022

Today I’m joined by NYSHEX, a leading shipping technology company that is creating reliable ocean shipping through effective digital contracts.

NYSHEX was built to restore trust and reliability in global trade. As the leader in two-way committed contracts, their neutral exchange unites shippers and carriers with a predictable, efficient, and accountable system for global commerce.

Today Gordon Downes, co-founder and CEO at NYSHEX, joins me to chat all about the company: what they do; the current challenges faced by the shipping industry; the importance of collaborative relationships; and how improving supply chain reliability will revolutionize the industry.

 

IN THIS EPISODE WE DISCUSS OCEAN SHIPPING AND:

 

[06.22] Gordon’s journey, from working across the world for Maersk to co-founding NYSHEX, and what he learned along the way.

“I started to question – ‘why is the ship full, why do we have to roll these customers?’ And you start to realize, quite quickly, that in our industry - even though contracts get signed and agreements are made - the practice is not to take them as seriously.”

[12.08] A closer look at the landscape of the shipping industry, how it’s changed since NYSHEX was founded, and the current challenges.

“People were telling me ‘this will never work – people are too stuck in their ways! It’s such an old, legacy industry’… but through the pandemic, and even prior, the mindset of the industry was starting to change.”

[16.42] An overview of NYSHEX – what they do, and how they help their customers – and exactly how NYSHEX benefits ocean shippers.

“The average contract fulfilment rate – and this is data from pre-pandemic, it’s got worse during the pandemic – is about 65%. We’re seeing fulfilment rates through our application of around 98%.”

[23.45] The impact of NYSHEX’s benefits on shippers, and on the industry.

[27.11] A look at the integration and onboarding process for shippers.

[31.18] How NYSHEX works for carriers and the benefits the product brings.

[38.19] The ideal client for NYSHEX.

“Collaboration and trust is paramount… so, for us, it’s the shippers and carriers who really have the intention to make good on the terms of their agreements with their customers, because not everyone is like that.”

[41.12] A case study, showing how NYSHEX helped one key customer ‘save Halloween.’

[44.56] The future for NYSHEX, and for the ocean shipping and industry at-large.

“Coming out of the pandemic, as bumpy and disruptive as it’s been, it’s going to result in a much more robust, more resilient shipping and logistics industry, coupled with the supply chain that runs on top.”

Want to watch this on YouTube? 👀 Click here!

 

RESOURCES AND LINKS MENTIONED:

 

Head over to NYSHEX’s website now to find out more and discover how they could help you too. You can also connect with NYSHEX and keep up to date with the latest over on LinkedIn, Twitter, Facebook or Instagram, or you can connect with Gordon on LinkedIn.

If you enjoyed this episode, why not listen to 185: Chart a Course for Shipping Success, featuring Alison Cusack of Cusack and Co, or check out our live show, No Bullshipping with Hope White.

Check out our other podcasts HERE.

Jul 3, 2022

In today’s episode of Women In Supply Chain, I’m joined Amani Radman: an amazing woman on two very special missions. To provide reliable, cost-effective transportation services through her own logistics brand; and, to champion the power of diversity in supply chain.

Born in Somalia, Amani moved to the US and achieved a degree in supply logistics, management and leadership from Portland State University before going on to establish a successful corporate career. Having gained extensive experience across supplier management, business process and operations, Amani went on to found her own business, Malao Logistics, Minnesota’s premier logistics company specializing in freight brokerage and transportation services.

Today Amani will be talking to us about her career so far; moving out of the corporate world to found her own business; taking a family approach to logistics; and the importance of diversity in industry. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

 

SHOW SPONSOR:

 

This Women in Supply Chain feature was made possible by our sponsor, Emerge. As a company focused on empowering and growing meaningful supply chain relationships, Emerge is proud to sponsor Women in Supply Chain. Through its freight procurement platform, Emerge offers solutions that enhance the spot and contract procurement process, enabling shippers and carriers to make more strategic decisions.

 

IN THIS EPISODE WE DISCUSS:

 

[08.37] Amani’s background growing up in Somalia, and her brave decision to move to the USA to start a new life at age 18.

[10.32] How Amani found supply chain, and why she’s so passionate about it.

“Coming from Somalia, I want to be able to connect the dots… and what is the best way to do that? With logistics, because there’s always transport.”

[13.25] Amani’s experience at global outdoor brand Columbia Sportswear Company, and how the woman-led business inspired her.

“Coming from a male-dominated company, all the leadership… everybody was a woman!... It really showed me what it is to be a woman in supply chain, and how to take it to the next level.”

[15.47] Amani’s previous role at Boeing, the importance of supplier diversity and how businesses should approach it.

“Think of it like a mentorship program… the more you mentor us, the more we get bigger and the more we can support you – you can literally customize us the way you want to!”

[20.35] The differences between corporate and small business, and why Amani made the decision to start her own company, Malao Logistics.

“In corporate, things move so slow… and the supply chain doesn’t wait!”

[23.09] A closer look at Malao, what they do, and how they help their customers.

[25.21] Some of the challenges Amani has faced whilst establishing Malao Logistics.

“The hardest part is being accepted in the community… I know the journey is hard, but I have to do this for all the women… I want to be the woman they look up to and say ‘well she did it, why can’t I?’”

[27.22] Amani’s experiences at large industry events, particularly as a woman who wears a head scarf.

[32.56] How Amani found, and embraced, her voice, and her advice for others.

“Don’t give up on your dreams, because if you give up on yourself, don’t expect anyone else to believe in you.”

[36.47] The future for Amani, and for Malao Logistics.

[38.42] Amani’s final words of wisdom for the women following in her footsteps.

 

RESOURCES AND LINKS MENTIONED:

 

You can connect with Amani over on LinkedIn.

If you'd like to hear more from Amani, check out Episode 20 of Blended – DEI in the Workplace – Not Just The Smart Thing To Do, But The Right Thing To Do. And if you want to find out more about another incredible woman building her own logistics firm, check out Episode 205, where Kristy Knichel reflects on her journey and the numerous benefits of working with a certified woman-owned and operated business.

Check out our other podcasts HERE.

Jun 27, 2022

Today I’m joined by Argo AI, a forward-thinking transport technology business who are on a mission to make the world’s streets and roadways safe, accessible and useful for all, through the power of self-driving technology.

With a team of self-driven engineers, strategists, product managers, and more – from over 50 countries – Argo are utilizing self-driving products and services to transform the movement of people and goods, benefiting communities around the world, and empowering both people and businesses to be more successful.

Today Lehren MacKay, Head of Business Development at Argo AI, joins me to chat all about the company: what they do; the landscape of autonomous technology; embracing a culture of safety; and why self-driving technology has profound potential to transform the way we live and move.

 

IN THIS EPISODE WE DISCUSS:

 

[06.23] The current landscape when it comes to autonomous vehicles, and why it's a growing focus for many businesses.

“It’s really exciting times – we are seeing a lot of investment in the autonomous vehicles space and a focus on a lot of diverse applications of the technology, ranging from delivery to ride share to trucking.”

[08.29] An overview of Argo – what they do, and how they help their customers.

“We have had a really collaborative process with our customers, creating relationships that drive mutual benefits and ultimately thinking about how we can future proof their businesses.”

[11.59] Mapping, sensing, planning and acting – the four key steps in how Argo's autonomous technology works.

[14.18] The relationship between AI and people, and why it’s important to harness the power that comes from both working seamlessly together.

"We often think about ‘how are we designing products, with people and customers in mind?’ And so for us, our key purpose is ‘how do we think about reimagining the human journey?’

[16.26] A closer look at Argo’s Autonomous Delivery service, and the value it’s bringing to both the middle and last mile for customers.

“We’re seeing a re-emergence of the urban middle mile… and as part of this change, we’re seeing new delivery middle mile use cases.”

[19.04] From tackling efficiency issues to addressing sustainability goals, the positive impact autonomous vehicles can have on the industry.

“There are a lot of driver shortages impacting delivery schedules, and we think autonomous vehicles can actually become that reliable driver supply to meet increasing volume and demands.”

[21.53] Why safety is a core value at Argo, and why autonomous vehicles have the potential to revolutionize the safety of our roads.

“We are ultimately designing a driver that never gets tired, never gets distracted – and never drinks too much!”

[25.07] Argo’s ethos of benefiting communities, and empowering both people and businesses.

[27.11] The ideal client for Argo.

[29.09] A case study, showing how Argo supported a key client with store-to-store rebalancing, in order to help them meet changing customer demands.

[32.56] The future for Argo, and for autonomous vehicles.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Argo AI’s website now to find out more and discover how they could help you too. You can also connect with Argo and keep up to date with the latest over on LinkedIn, Twitter or Instagram, or you can connect with Lehren on LinkedIn.

Check out our other podcasts HERE.

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