In today’s episode Sarah talks to Matt from RPA Labs, a robot process automation company that automates repetitive manual tasks with bots and software. At a recent conference, VC's mentioned how RPA is the next frontier technology, so we are excited to get an opportunity to discuss what exactly is getting them so excited!
What is the difference between RPA and AI? Matt puts it adequately: AI is a collection of different tech such as machine learning and OCR, and RPA is itself part of AI. How does RPA Labs implement this when helping businesses? They have 3 main applications: document, conversation and workflow. For example, instead of manually replying to customers and keying in data, RPA Labs offers intelligent bots that read messages and can answer simple customer queries.
Their solution is pretty groundbreaking because contrary to other software providers, RPA Labs does not require signing into portals or hiring new developers. They call themselves ‘system agnostic’ and provide tech that sits on top of a company's email or website. This means no more time wasted answering basic queries, keying in data or even categorizing emails from documents; RPA Labs can do it all for you. If you want to stay competitive in 2025, this is the kind of technology that will be an absolute necessity.
In this episode we discuss:
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