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Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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Now displaying: October, 2022
Oct 30, 2022

Halloween is a notoriously scary time, and what could be more spooky than hearing about some of the nightmares that have befallen supply chain professionals?

Join us for a panel discussion with some of the industry's best and brightest as they share their scariest logistics stories.

You'll hear more tales than just woes from suppliers who couldn't deliver on time, warehouses that went up in flames, and shipments that were lost (or never even made it to their destination!).

This is sure to be a frightfully fun event - so don't miss out on some of the nightmares that have befallen supply chain professionals first-hand.

IN THIS EPISODE WE DISCUSS:

 

[05.56] Introduction to the guests

[08.50] Sharing of supply chain horror stories and personal experiences collected from various roles over the years.

[10.01] Financial Nightmares

  • Supplier relationships
  • Maintaining cash flow
  • Being a good human

"I say it as a bad boyfriend relationship at this point or a bad breakup. I don't really want to hear anything else that you have to say, just me give me the stuff that you owe me and move on" -Hope

[15.27] Sarah shares a sting operation horror story

[18.10] Hope discusses how a guest on her show freaked her out

[19.20] Dyci talks about software vendors & implementation nightmares

One listener shares their horror story about software, too:

"My company had decided to switch software providers. They were so fed up with the old provider's lack of updates and support. The new provider was supposed to be a life-saver. But it turned out to be a total mess. The implementation was chaotic and the supply chain was totally messed up. Orders were getting mixed up, shipments were being delivered late or not at all, and the customer service department was swamped with complaints. Worst of all, the company was hemorrhaging money as they tried to fix the mess. It seemed like nothing was going right. Maybe they should have just stuck with the old provider after all..."

[22.10] Microsoft teams are stumping our team

[22.56] Judd chats about emojis and the importance of knowing what they really mean

[23.45] Eric discusses mistakes in journalism and owning up to them

[27.25] Highway mishaps in Mustang, Oklahoma

[30.04] Guests discuss what Halloween costume they would want to wear to work every day and why

[36.05] A discussion about Supply Chain Digital's Article on the 10 supply chain disasters in history

  • 1990's
  • Hershey's IT infrastructure
  • Candy trends

“Maybe that's the [true] supply chain horror story—that we really haven't learned anything from 1999." -Sarah

[41.30] Implementation Horror Stories

  • Crisis mode
  • Rushed timelines
  • Complexity of implementation

[41.55] Eric's take on what joining the LTSC family has meant to him & the future of Logtech Live

[47.30] Favorite Halloween candy

[50.40] Crisis Management

  • Reacting to situations
  • Problem-solving
  • Contingency plans
  • Managing Emotions
  • Owning your mistakes

[59.05] Wrapping up with the guests & final thoughts on what joining LTSC has meant to them and the future of their live shows.

RESOURCES AND LINKS MENTIONED:

Needless to say, we had a blast recording this episode and hope you enjoy listening to it as much as we enjoyed making it! If you want to hear more tales of woe (or just learn from the collective experience of some amazing professionals), be sure to tune in every week.

Head over to our panelists' social media pages (linked above)!

You can also connect with Sarah and keep up to date with the latest over on LinkedIn. Want to binge-watch supply chain solutions? Head over to our YouTube channel.

If you enjoyed this episode, why not check out our other collection of podcasts that can help you avoid any supply chain nightmare out there? We cover everything from DEI to drayage and technology to trucking.

And if you have any stories of your own that you'd like to share, reach out - we're always looking for new content. In the meantime, happy Halloween!

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 17, 2022

Today I’m joined by Paccurate, a forward-thinking logistics tech brand that is on a mission to make shipping more sustainable for your business, and the planet – all through packing.

Paccurate is the only patented cartonization solution that optimizes for transportation costs directly. Designed to save you cost and waste, and deliver impactful efficiency gains, the Paccurate API is fast, flexible and smart.

Today James Malley, CEO and co-founder at Paccurate, joins me to chat all about the company: what they do; tackling the challenge of rising fulfilment costs; why right-sizing isn't enough; and making a commitment to sustainable solutions.

 

IN THIS EPISODE WE DISCUSS:

 

[05.51] James’ career journey and how, and why, he came to co-found Paccurate.

[07.12] Some of the key challenges Paccurate customers are facing right now, when it comes to packing, fulfilment and logistics.

“The costs associated with fulfilment went up extremely fast during the pandemic, and the problem is that the pandemic has started to wane, but the costs have not slowed down – they keep rising.”

[08.45] An overview of Paccurate – what they do and how they help their customers.

“We help shippers figure out which sized cartons they need to keep in their warehouses and stores, and then we provide a fast API that helps them generate packing plans in real time.”

[12.15] James explains exactly what cartonization means.

[13.08] Common packing mistakes, how Paccurate are different, and some of the benefits that brands can expect when they work with them, from cost savings to risk mitigation.

“Typically people try to make the boxes smaller, but you can go further than that – you can optimize the boxes for the journey that they’re going to take.”

[15.57] The Paccurate algorithm, and how it uses AI to model a space and simulate the best solutions.

“Everything with packing is really about finding the balance.”

[17.22] Why sustainability is so important to Paccurate, and how they are helping their customers to meet key ESG goals.

“People have to be mindful that there is an emissions cost to paper as well… so we try to put numbers to that for our customers.”

[19.11] The quick and easy onboarding and implementation process with Paccurate.

[20.09] Paccurate’s ideal client.

[21.02] From taking additional trucks off the road to improving carrier relationships, a closer look at the positive impacts of utilizing Paccurate’s cartonization solution.

“In the average package, that looks OK if you eyeball it, there’s actually a huge amount of potential.”

[22.53] The future for Paccurate.

 

RESOURCES AND LINKS MENTIONED:

 

Head over to Paccurate’s website now to find out more and discover how they could help you too. You can also connect with Paccurate and keep up to date with the latest over on LinkedIn or Twitter, or you can connect with James on LinkedIn.

If you want to find out more about packaging, why not check out episode 216, Sustainable Packaging Trends, featuring Sarah Scudder, President & CRO at Real Sourcing Network and a superstar in the packaging space, who is helping to change the way we think about how the products we sell, and use, are packaged. She chats all about single vs multi-use plastics, recycling vs reusing, innovations in the packaging space, and the impact more sustainable packaging can have on both businesses and the environment.

And if you're thinking about how you can tackle your own sustainability goals, why not read Achieving Sustainability Goals in Supply Chain Delivery, in which FarEye CEO Kushal Nahata talks more about addressing CO2 emissions, and the ripple effects of the COP26 conference on supply chain delivery.

Check out our other podcasts HERE.

Oct 10, 2022

Today I’m joined by SEKO Logistics, a global, market-leading provider of logistics services who are small enough to care, but big enough to scale, for shippers around the world.

SEKO provides complete supply chain solutions, specializing in transportation, logistics, forwarding and warehousing. Powered by their innovative and customizable IT solutions, SEKO provide a seamless flow of information, giving their ever-growing customer base true supply chain visibility. With over 120 offices in 40 countries worldwide, the SEKO model enables customers to benefit from global implementation experience, coupled with vital in-country knowledge and service at the local level.

Today Brian Bourke, Chief Growth Officer at SEKO Logistics, joins me to chat all about the company and exactly how they help their customers; supply chain visibility; the importance of customer satisfaction; and the increasing trend for using supply chain as a competitive advantage.

 

IN THIS EPISODE WE DISCUSS:

 

[07.30] Brian’s career journey, and the huge growth that he’s helped to drive at SEKO.

“We doubled in a size [within a year]… it’s a testament to our investment and expansion in ecommerce, ecommerce logistics, international ecommerce shipping, home delivery and last mile!”

[09.29] An overview of SEKO Logistics – what they do and how they help their customers.

“Wherever our clients are sourcing from, we can help them bring it into their home market. And, from there, it’s all about connecting to ecommerce.”

[15.31] The exponential growth that SEKO experienced during the pandemic, and what they learned.

“It used to be, clients in the same industry followed similar patterns. Well that’s no longer the case. Everyone is unique: everyone’s implementing different things at different times, launching new sourcing in new countries, slowing down their supply chain, speeding it up… all of these things are happening in real time.”

[19.53] SEKO Live’s easy onboarding and implementation process, and the solutions’ ideal customer.

“It’s a disjointed process. We want to create a seamless, integrated, on-brand and ultimately easy process.”

[22.15] A case study showing how SEKO Live helped a key customer to identify which vendor was causing the most service issues with their deliveries, so that they could be laser-focused in creating solutions that reduce returns and ultimately save money.

“Having agile, nimble, flexible, responsive partners that can help you pivot has been ever more critical.”

[24.01] From strategic partnerships and acquisitions to the growth of e-commerce, the future for SEKO Logistics.

“There’s an ecosystem out there, and we should all leverage it… it’s so important to partner with, and purchase from, best-in-class providers. Technology is critically important – but you don’t need to do it all on your own anymore!”

RESOURCES AND LINKS MENTIONED:

 

Want to dive in a little deeper? Head over to SEKO Logistics’ website now to learn more and discover how they could help you. You can also connect with SEKO Logistics and keep up to date with everything they have going on over on LinkedIn, Twitter or Facebook, or you can connect with Brian on LinkedIn. You have your option, so take control of your demand chain today.

If you enjoyed this episode, and are interested in learning more about the challenges and opportunities to be found in shipping, why not check out No Bullshipping with Hope White, one of our incredible live shows, that regularly features the key players, and their suppliers, that support both the global and domestic supply chain. And if you're thinking about how ecommerce has changed as we head into 2023, why not listen to 238: Year In Review, featuring journalist and logistics tech expert Eric Johnson - what a year 2022 has been!

Check out our other podcasts HERE.

Oct 2, 2022

In today’s episode of Women In Supply Chain, I’m joined by one of the Let's Talk Supply Chain family - a woman who is helping leaders discover the value of connected planning, with supply chain best practices and stories that matter: it’s Naomi Sylvian.

Naomi has 16 years of experience in telling brand stories, powering sales enablement, and increasing brand exposure and online lead generation. Naomi’s marketing career has seen her assume leadership roles at a number of healthcare and technology brands, before taking on her current role in supply chain solution marketing at IT firm, Anaplan. Naomi is passionate about empowering women, and also has a decade of experience in mentoring other marketing and creative professionals.

Today Naomi will be talking to us about her career so far; embracing a career in supply chain; collaborating with me on my women in supply chain blog series; and the importance of mentors. Plus, she’ll be sharing her experiences as a woman in supply chain, as well as her words of advice for all of the women following in her footsteps.

SHOW SPONSOR:

 

This Women in Supply Chain feature was sponsored by Sifted. As a business dedicated to empowering confidence within the shipping industry, we’re proud to support Women in Supply Chain. Sifted is the leading logistics intelligence software that combines insights with expertise to empower bigger, smarter shipping decisions. As growth and disruptions present ongoing challenges for supply chain leaders, thousands rely on Sifted to set their businesses up for success. Learn more about Sifted here.

 

IN THIS EPISODE WE DISCUSS:

 

[07.46] Naomi reflects on what being featured in Let’s Talk Supply Chain’s Women in Supply Chain series means to her, and she shares her experience as a panellist on Blended.

“You, and the women in supply chain who I’ve been writing about and lifting their voices – you’ve all inspired me through the most challenging times… it’s been a big part of what’s kept me hopeful.”

[11.42] Naomi’s journey: how she developed her career in marketing, and discovered a love of supply chain.

“In Beyonce terms: I fell crazy in love when I was introduced to supply chain!”

[18.53] Naomi shares her experiences as a woman in a typically male-dominated industry, and discusses why she thinks that times are changing.

“I think there’s been a culture shock, since I broke into corporate, for some people, but I really think that women who are strong make an impact.”

[21.41] Naomi discusses her work mentoring at-risk teens in her local community, and what that means for her, both personally and professionally.

“Being able to show up, as a reliable adult for them, and set a positive example for a healthier future makes a difference.”

[27.05] Naomi’s five key mentors and inspirations.

“I’m energized by people who are as tenacious as they are kind.”

[32.40] How Naomi found her voice, and how it continues to grow and develop.

[37.23] Naomi shares what she’s learned about herself along the course of her journey so far, and what the future might hold.

“I’m continuously learning that you can never stop learning!”

[38.56] Naomi’s advice for all of the girls and women looking to follow in her footsteps.

“Focus on making a habit of raising other people up with you.”

RESOURCES AND LINKS MENTIONED:

 

You can connect with Naomi Sylvian over on LinkedIn.

If you'd like to hear more from Naomi, check out episode 23 of Blended – The Rise of Asian Discrimination. And if you want to find out more about one of Naomi’s inspirations in the industry, listen to episode 287 of our Women In Supply Chain series, featuring the fabulous Jolene Peixoto.

Check out our other podcasts HERE.

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