Karin Bursa joins Christine Barnhart to launch Supply Chain Unfiltered & talk about industry challenges, bad ERPs & the importance of interoperability.
[09.25] An introduction to Karin Bursa, her long-time friendship with Christine, and her passion for supply chain tech.
“I had a practitioner background, and I saw the opportunity for technology to make every day a little bit better… I wanted to be part of helping many companies, not just one, do that – and fell in love with supply chain technology!”
[13.15] From innovation and challenges to geopolitical disruption, Karin and Christine discuss the current landscape of supply chain.
“It’s a great time to be in supply chain! If you want to make an impact, you’re in the right domain.”
“There’s some really cool stuff happening, but we have to get out of our own way. The biggest barrier to automation, innovation, visibility – is something called spreadsheets!”
[20.36] An audience poll: “who’s company is currently doing an ERP upgrade?”, and Christine’s reflections on what she sees in the industry when it comes to ERP’s.
“ERP’s were built to show the state of the system today – they weren’t intended to plan the business for the future.”
[22.34] What interoperability means to Karin; how it brings trading partners together; why it needs to facilitate the interpretation of data, as well as just data exchange; and the growing importance of supply chain planning.
“We’ve been talking about ecosystem collaboration since the early 2000’s, it’s not a new idea. But the technology to do it is so much better today.”
If you enjoyed this episode and want to hear more from Christine, check out 380: Women in Supply Chain, Christine Barnhart or 328: Blended – Breaking the Class Ceiling.
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The panel discusses bias - where it comes from; how we call it out; the process of learning and unlearning; the impact of titles; & the top 5 workplaces biases.
Ryan Petersen talks about his entrepreneurial journey; the changes behind the scenes at Flexport; and what we can expect from them and the industry in 2024.
[06.30] Ryan’s incredible founder journey, and the ‘why’ behind building Flexport.
[09.17] How Ryan sold #logistics tech as an investment opportunity, bringing interest to the industry and raising over $2 billion worth of investment for Flexport to date.
[11.27] The role of the press in the ups and downs of Flexport’s history; Ryan’s approach to publicity; and his proactive approach to using marketing to bring transparency to the industry.
[14.47] From #acquisitions to internal re-structuring, a closer look at the big changes that have happened behind the scenes at Flexport over the last year.
[18.21] Why Flexport acquired Shopify Logistics, and how it fits into Ryan’s vision for the future – particularly when it comes to growth and data.
[25.45] The reason for the recent staff layoffs at Flexport, and why Ryan isn’t interested in bad press. [27.54] Why Flexport acquired technology from Convoy, and exactly how that #technology will enhance Flexport’s offering.
[33.52] From ongoing disruption on the Red Sea to #sustainability issues, what we can expect from the industry in 2024 and how it’s impacting business.
[41.33] How Flexport is successfully utilizing different forms of #ai; why that success has been a decade in the making; and how Ryan plans to use AI in the future.
[51.51] Flexport’s plans for 2024 with Ryan back in the role of CEO.
Lisa Dolan talks about her 26 year tenure at ALOM; how the industry has changed and the emerging trends to look out for; and why supply chain needs a re-brand.
[08.36] Lisa’s career journey, and how her spirit of adventure led her from IT to manufacturing and supply chain.
[09.58] An overview of ALOM and what they do; and the forward-thinking woman in supply chain that led Lisa to becoming one of the founding employees of ALOM 26 years ago.
[15.15] Lisa’s 26-year career at ALOM, the different ways she’s touched the business, and her current role.
[17.29] The many and varied ways that the industry has changed throughout Lisa’s career so far. [
23.51] From demand planning and inventory to #AI, the trends to look out for in 2024.
[28.43] The varied job roles within supply chain, and why it’s so important to spread the word that there is a place for women in the #industry.
[31.17] Lisa’s advice for women looking to build a career in supply chain.
[34.10] Lisa’s advice to organizations that claim to struggle when it comes to finding female, or other diverse, voices for events and speaking #opportunities.
[39.29] The personal and professional #achievements that have defined Lisa’s life and career.
[43.13] The future for Lisa.
Yifat Baror & Padhu Raman of Osa Commerce talk about AI & data; the importance of collaboration, connectivity & communication; & the challenges with visibility.
[07.11] An introduction to Yifat and Padhu, their backgrounds, and the experience they bring to Osa.
[08.36] An introduction to Osa Commerce, what they do, and how they help their customers.
[09.10] Why so many organizations are still struggling to achieve #visibility over their supply chains.
[10.21] Why supply chain organizations are allegedly spending 3.1 trillion dollars on bad data, and how Osa is tackling those challenges by creating collaborative and connected environments for their clients.
[11.46] From the difference between #proprietary and third-party data to accuracy, the biggest challenges with AI right now.
[13.05] The importance of #connectivity, and why so many organizations don’t understand that it’s actually their first step to success.
[14.03] The current concerns around #cybersecurity and organizations having too many systems at play, and how brands can tackle those issues by improving #integrations and controlling visibility.
[15.35] What communication means to Osa, and its role as one of the all-important "three C's."
[17.00] The importance of collaboration, and how #technology can help to ensure success.
[18.12] How AI connects the "three C’s" – connectivity, communication, and #collaboration – and drives success.
[18.52] The current challenges within #e-commerce, where collaborative visibility fits in, and how it can help solve key issues around demand forecasting, last mile, and inventory. [
20.46] A case study showing how Osa helped a large furniture retailer with real-time tracking across the product journey, reducing cost, increasing revenue and ultimately improving the customer experience by 65%.
[23.06] From efficiency to resilience, what organizations should be thinking about in 2024.
[23.54] The future for Osa.