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Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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Now displaying: September, 2019
Sep 30, 2019

In today’s episode we chat to Niklas, founder of Centiro Solutions, a cloud based software company that delivers end to end delivery management capabilities. They’ve been following a SAAS business model since 2002 and pride themselves on being highly flexible and delivering great customer value when it comes to technology. 

Niklas started Centiro for a simple reason: he couldn’t find what he wanted in the market. By founding his company, he was solving a problem for himself as well as the market. This worked out pretty well as Centiro is now operating in 125 countries and has over 300 employees. The reason? They look at things globally, not just in one country. When it comes to supply chain, everything is linked together, and Centiro is right at the heart of it, labeling themselves as a ‘connector’.

Niklas argues that helping companies go digital has huge benefits. It alleviates pressure on IT departments and it’s much more cost effective on customer service. But cost efficiency alone is not a sustainable advantage - supply chain is. By focusing on efficient collaboration in supply chain, a company has a much higher chance of beating its competitors. And Centiro focuses on helping businesses do exactly that. Niklas and Centiro also has a unique view on their teams, they look at individuals whollistically and ensure all their passions come alive in their jobs. 

In this episode we discuss:

  • [1.04] What Centiro does
  • [8.51] Centiro’s business model
  • [11.15] The benefits of digitizing business
  • [20.31} Why supply chain offers a competitive advantage
  • [39.31] Centiro’s talent acquisition and retention strategy

Resources and links mentioned:

Sep 29, 2019

In this second exclusive from Logtech 2019, Chris Co-Founder of Slync.io joins me to tell us why they started on a path to blockchain and then ran the other way, why? well listen to find out more!

Sep 23, 2019

In today’s episode we chat with Kevin, CMO of Symphony RetailAI, a leading AI company that provides tech solutions for FMCG retailers and CPG manufacturers. The platform helps retailers maximize profitable revenue growth with a highly advanced AI-enabled solutions that spans the entire retail value chain. 

One of their solutions revolves around customer behavior. For example, when the price of something goes up, customers don’t stop eating, they simply choose to eat something else. What else will they eat? Will they go to a different grocery store? How will this choice affect the rest of the items in the store? By putting the right systems in place, it’s much easier to understand cause and effect, customer personalization and effective promotions.  

Symphony RetailAI recently launched CINDE, an AI personal decision coach that analyses data and delivers invaluable insights. What’s the fastest growing category in my store? What do I need to change this month to increase sales? What can I cut to increase profits? CINDE has the answers - you’ll be having conversations including growth strategies, insights into underperforming promotions and new opportunities. Every retailer’s best friend!

In this episode we discuss:

  • [2.38] Symphony Retail’s AI solution
  • [7.21] The importance of understanding the marketplace
  • [19.27] The role of customer personalization
  • [22.24] A real life example of customer intelligence
  • [30.46] Cinde, a personal decision coach

Resources and links mentioned:

Sep 22, 2019

A few months ago I posed the question to the community "What are your biggest questions about blockchain" and you sent me your questions! Recently at Logtech 2019 in Las Vegas I caught up with some of the thought leaders in supply chain tech to answer your questions about blockchain, they warn us about the security and tell us why they pivot their business to avoid this technology.

This is the first of two exclusives, join me as I speak to Brian Glick of Chain.io

Sep 16, 2019

In today’s episode Kelli Paull, Vice President of Success at Shyft joins Sarah to talk about the app that is revolutionizing the supply chain workforce. Shyft is a mobile solution for hourly workers that finally allows shift workers to be in control of their schedule. Anyone working in warehouses knows that managers and employees waste a lot of time allocating shifts, finding replacements and organizing teams. Shyft puts all the updates and communication you need in one app.

Lets put it into context, a typical shift worker no longer needs to physically enter the warehouse, find a manager, ask about their shift just to be told they are not needed,  A quick tap on their phone will allow them to be on top of their schedule, notify managers if something happens and communicate with other workers which to 95% of employees It’s pretty much a dream come true.

The benefits of Shyft have snowballed into some pretty amazing perks: a lot more time and freedom for employees, higher employee retention, better communication and a chance to form a community. Another bonus: data. Companies track everything in the Shyft app, which allows them to notice patterns between users and highly optimize the supply chain process. The future of warehouse work is flexibility, and Shyft is right at the forefront!

In this episode we discuss:

  • [0.52] Top three workforce challenges Shyft helps overcome
  • [5.39] Shift workers are important to supply chain
  • [16.05] The challenges employers face with employee retention
  • [23.32] What a 95% employee satisfaction rate means to your company
  • [35.00] The future of shift work

Resources and links mentioned:

Sep 9, 2019

In today’s episode Curt, CEO of Open Sky Group joins Sarah on Lets Talk to share how they help companies implement technology appropriately. With his experience in supply chain, Curt has some very interesting insights on the supply chain industry and company culture which he talks about in this episode.

We all know majority of companies struggle with data and that it is a huge part of conversations in the industry today. Data is a challenge in itself, and Curt shows us how Open Sky Group helps companies manage their data effectively by understanding what they need and making sure they have the right data in the right field.

Another thing Open Sky Group seems to have cracked: company culture. They’ve won some of the most prestigious awards in the industry, and they’re recognized as a leader in supply chain. Curt explains that the reason is simple: they care. They care about the company brand and reputation. They care about their employees. They’ve adopted the Agile Project Methodology and aim to do ‘more with less’. They pride themselves on being honest, transparent and open, even if their customers have no idea what they’re doing. Open Sky Group is living in 2030 while we’re still here in 2019!

In this episode we discuss:

[0.48] Open Sky Group’s core mission
[5.15] The role of data in supply chain
[11.29] What sets Open Sky Group apart and who you need on your team
[17.57] Using the agile method
[26.55] What the future looks like

Resources and links mentioned:

Open Sky Group

Sep 2, 2019

Today’s episode is extra special as we chat with Ally Cedeno, not only does Holly Qualman join us as guest host but we are also celebrating the Women in Maritime everywhere!! Ally is one of the few women working in the maritime industry and has been working in the maritime industry for over 10 years. 

Her main challenge has been working in an industry where women make up only 2%. The biggest issue? Understanding the importance of being herself, and not ‘acting like the guys’. She’s learnt how to show up as herself, with her own talents and without trying to please everyone. She’s also had the experience of working on a ship full of women (10 women out of 250 people is a lot!), and this encouraged her to push for more camaraderie and diversity in the workplace.

Since then, Ally has founded Women Offshore, an organization for women in the maritime industry to come together and play a part in increasing diversity. She’s working hard on the education barrier, not only to empower women in the industry, but also to provide opportunities for women outside of the maritime world. Her mission is to get the word out and spread the knowledge and data effectively. 

In this episode we discuss:

  • [2.31] The risks Ally took early on in her career
  • [5.00] The challenges of being a woman in the maritime industry
  • [9.50] The importance of driving diversity
  • [13.48] How she’s working on the education barrier
  • [16.56] How to get the next generation excited

SPONSORED BY HULFT:

Why are we supporting a women in SC episode:

The supply chain industry is growing dynamically and yet, women still only fill 15% of top-level supply chain positions (Gartner report) HULFT believes that gender equality and diversity is critical of an inclusive workforce – we’re committed to making a difference where we can.

About HULFT

HULFT provides a single global platform that allows IT to find, secure, transform and move information at scale. HULFT's seasoned data logistics consultants uncover hidden pain points, automate tedious manual operations, and streamline data flow worldwide. For 25 years, HULFT has helped more than 10,000 customers automate, orchestrate and accelerate their global data logistics, making it easier on IT and putting data to work for the enterprise. Learn more at https://hulftinc.com/

Resources and links mentioned:

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