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Let's Talk Supply Chain

Let's Talk Supply Chain is not your average supply chain podcast. We feature not just the top of the industry, but also diverse voices from within the community, new innovations and the disrupters making waves in the industry. Don’t listen to the same ol' same ol', be sparked by new ideas and fresh perspectives only on Let's Talk Supply Chain.
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Now displaying: Page 1
May 10, 2021

Today I’m honored to be joined by Bid Ops, a cutting edge company with supplier diversity and sourcing collaboration at their heart, who deliver strategic sourcing software powered by AI.

Using intelligent price recommendations and dynamic benchmarks, Bid Ops AI helps procurement teams overcome complexity to secure optimal commercial terms with top suppliers. Combining strategic sourcing and collaboration with supplier management and diversity, and even automated negotiations, the Bid Ops platform helps you to skip the back and forth and choose the right supplier, at the best price, quicker and smarter.

Today Edmund Zagorin, founder and CEO at Bid Ops Inc., joins me to chat all about his journey in strategic sourcing, how he came to found Bid Ops, exactly what the company does to help its customers and the role of AI in the future of technology.

 

IN THIS EPISODE WE DISCUSS:

[05.38] Edmund’s background and his journey from a degree in Philosophy, International Affairs & Public Policy to a career as a procurement entrepreneur.

“Once I began to see how procurement was transforming digitally, and the speed of that transformation, that was where the experience I had as an undergrad studying social movements really clicked.”

[09.49] A closer look at Bid Ops, what it does and how it helps its customers.

“When you use recommended pricing… you actually get, not just faster process velocity, but there’s more clarity, trust and collaboration in the process, and that corresponds with cost savings.”

[13.49] Bid Ops automated negotiations, and Edmund's reflections on digital transformation and the evolution of procurement.

[19.55] The recent drive in supplier diversity, and how the Bid Ops platform makes it quick and easy for businesses to build their own supplier diversity program, track it and report it.

[26.27] Bid Ops commitment to integration and the changing technology behind it.

[30.01] The ideal customer for Bid Ops.

“Our ideal client is a procurement team that has more work than it has people!”

[31.49] A real life case study of how the Bid Ops platform saved a key customer significant time and money, resulting in board-level recognition.

[34.39] Edmund’s advice for supply chain entrepreneurs and start-ups.

“There’s never been a better time to innovate in supply chain and procurement than right now.”

[36.30] The future for Bid Ops.

 

RESOURCES AND LINKS MENTIONED:

Head over to Bid Ops website now to find out more and discover how they could help you too. You can also connect with Bid Ops and keep up to date with the latest over on LinkedIn.

Check out our other podcasts HERE.

May 3, 2021

In today’s episode of Women In Supply Chain, I’m joined by Madison Mobley: a woman who’s shaking things up in supply chain, through her advocacy and passion for diversity and inclusion within the industry.

Having steadily climbed the ranks in the business areas of sales, customer management and HR at Dell and Proctor & Gamble, Madison decided to follow her heart – and when she joined Fairmarkit, a procurement tech start-up, in 2020, everything changed. Quickly spotting her unique combination of passion and talent, Fairmarkit believed in Madison’s potential to change the industry, supporting her external ambassadorship roles and recently appointing her Head of Belonging, Inclusion, & Culture.

Today Madison will be talking to us about her career so far, her passion for procurement and why honest and open conversations around diversity and inclusion are key. And she’ll be sharing her experiences and words of advice with us all.

SHOW SPONSOR:

Apex Logistics are proud to sponsor Let’s Talk Supply Chain’s Women in Supply Chain podcast and blog series. Our leadership team actively works to empower an industry as diverse as our workforce with a focus on inclusion, and we’re passionate about promoting the voices of women leaders to drive visibility around their achievements. Find out more over on the Apex Logistics website.

IN THIS EPISODE WE DISCUSS:

[07.00] Madison’s background, and her journey from a sociology degree, with ambition to become a journalist, to a career in tech sales.

“I joined EMC’s tech sales boot camp – and the rest is history!”

[10.58] How the experiences and opportunities for growth that Madison gained at Dell shaped her career.

“Those years fuelled my appetite for well-roundedness. I was empowered to learn a lot.”

[13.40] How Madison ensured she stood out in the workplace, and her words of advice for being your authentic self.

“More than anything else, knowing yourself and knowing where you feel most comfortable bringing everything that you are – those are the spaces that you’re meant to grow in and influence others.”

[16.19] Why Madison made the jump from big business to tech start up.

[20.24] What Madison loves about supply chain.

“I can’t say how much I wish I had been exposed to the art of supply chain fresh out of school – my perspective on business would have evolved so much quicker.”

[23.38] Madison’s new role as Head of Belonging, Inclusion, & Culture at Fairmarkit.

[26.52] Madison’s experiences of racism and homophobia, her reflections on privilege and why she’s so passionate about advocating, and making space for, underrepresented voices.

[32.45] Madison’s short and longer term goals for diversity and inclusion within the industry.

[36.02] Why Madison chose to join the Let’s Talk Supply Chain family.

[40.12] What the future holds for Madison.

“I’m arms wide open to whatever is meant for me.”

[42.26] Madison’s words of advice for all the girls and women following in her footsteps.

RESOURCES AND LINKS MENTIONED:

You can connect with Madison over on LinkedIn or head over to Fairmarkit’s website to find out more.

Check out our other podcasts HERE.

Apr 26, 2021

Today I’m thrilled to be joined by Throughput Inc., a company who believe that when operations, business and investors run smoother, workers, communities, society and the environment benefit – a truly refreshing approach.

And with Throughput software, your business benefits from a single source of truth to take accurate data-driven decisions and drive sustainable growth and profitability. Striving to create resilient and unifying supply chains, Throughput’s holistic and insight-driven software unlocks operations agility and efficiency, to meet unpredictable customer demands, while creating uninterrupted flow of materials through supply chain networks.

Today Ali Raza, founder and CEO at Throughput Inc., joins me to chat all about exactly what Throughput does, the importance of visibility, harnessing the power of AI and the future of effective supply chains.

 

IN THIS EPISODE WE DISCUSS:

[07.25] Ali’s background and his journey across industries and countries to eventually found Throughput.

“We can prepare better, by having a more global perspective.”

[10.13] A closer look at Throughput: its foundations, what it does and how it helps its customers.

“Why don’t we have technologies today that help us get into the analytics on the operations side to make the right decisions, and scale it?”

[18.26] Ali’s reflections on visibility and what it means to Throughput, and to supply chain as a whole.

“Everyone’s connecting all the data and saying ‘look at the visibility, now you can see everything’ – but visibility isn’t the same thing as flow.”

[24.09] How Throughput software ‘puts global industrial operations on autopilot.’

“Most businesses make or move stuff so ultimately there’s an output problem, a demand problem and a financial problem. And if you can tie all three of those together and run it in synchrony, you have an autopilot system.”

[26.10] Throughput’s recent classification as a ‘top 10 highly disruptive supply chain start-up’ and why innovation comes from real-world experience and problems, not just from new technology.

[29.57] A closer look at Throughput’s ideal client.

[33.10] A key case study and exactly how Throughput’s software helps its customers.

"When you have better material flow, you unlock hidden capacity."

[36.23] The future for Throughput and Ali’s predictions for what the next few years might hold for the industry.

RESOURCES AND LINKS MENTIONED:

Head over to Throughput’s website now to find out more and discover how they could help you too. You can also connect with Throughput and keep up to date with the latest over on LinkedIn, Facebook and Twitter.

Check out our other podcasts HERE.

Apr 19, 2021

Welcome to a very special episode of Let’s Talk Supply Chain! Today’s host is Jonathan Kempe, the CEO & Founder of Verifai, an Australian company with a global presence, that uses technology to increase supply chain security, visibility and transparency. And his esteemed guest is: Sarah Barnes-Humphrey!

Sarah is not only the founder and host of Let’s Talk Supply Chain. She is also the co-founder and CEO of new technology start-up, Shipz Inc. Shipz is an award-wining freight marketplace that is working to simplify the complexity often found in logistics; the platform closes the gap between shippers and forwarders, creating an accessible, affordable and hassle-free logistics solution for all.

Today Sarah tells Jonathan all about her background, how she came to found Shipz, all the positives the platform is bringing to the market and what the future might bring for international shipping.

 

IN THIS EPISODE WE DISCUSS:

[05.29] An introduction to Sarah and what she loves about international shipping.

[07.08] Sarah’s journey in supply chain and how she came to found Shipz.

[12.42] A closer look at exactly what Shipz does, and the problems it solves for both mid-market shippers and freight providers.

“For a shipper, it takes 101 hours, 40 emails and 20 phone calls just to get a shipment quoted and booked.”

[19.19] How collaboration, visibility, sustainability and data form part of the long-term Shipz roadmap.

“Collaboration is the future of business – and it’s at the forefront of everything I do. Winning together is my philosophy.”

[21.42] Sarah’s reflections on launching Shipz against the backdrop of the pandemic.

“You have to try, you have to test, you have to see what’s going to stick with the customer – from marketing messages to product.”

[26.21] The role that platforms like Shipz can play in minimizing disruption and bringing efficiencies to day-to-day business.

“In some tech, we’re actually getting ahead of our customers: we’ve got to meet them where they are. We’ve got to take what they’re doing and make it easier for them.”

[30.10] A profile of Shipz’ ideal customer.

[31.30] How the Shipz features are laser-targeted to customer needs, and the positive feedback Sarah has seen so far.

[37.06] Sarah’s reflections on what the next few years will hold for supply chain and international shipping.

[41.15] Why Shipz is a signatory of the Neptune Declaration, and the importance of paying attention to industry welfare issues.

[44.16] The future for Shipz.

“We’re going to continue to listen to our customers, and build features based on their feedback.”

 

RESOURCES AND LINKS MENTIONED:

Head over to Shipz’ website to find out more and sign up for a FREE trial now.

There are lots of ways you can connect with Shipz, to find out what the team are up to: follow Shipz on Facebook, Twitter, Instagram and LinkedIn.

Check out our other podcasts HERE.

Apr 12, 2021

Today I’m super excited to welcome TopRank Marketing, a business that has earned a reputation as a first-choice digital marketing agency for major brands including McKesson, Dell and LinkedIn. Serving companies in the B2B technology, healthcare and servtopices industries, as well as B2C companies operating online, over the past 20 years they’ve developed some tried and tested insights and methodologies for tackling the most difficult digital marketing and PR challenges.

Established back in 2001, TopRank’s talented team of smart, creative and results-focused digital marketing professionals, work alongside their clients to achieve common goals and solve business challenges. Through a combination of content marketing, SEO, influencer marketing and social media marketing expertise, they deliver impressive results.

Today Susan Misukanis, Founder and President at TopRank Marketing, joins me to chat all about what TopRank do, how B2B marketing has changed, why it’s so important, and what the future is going to bring for the industry.

 

IN THIS EPISODE WE DISCUSS:

[07.09] Susan’s background and how she came to found TopRank Marketing 20 years ago.

[09.03] A closer look at TopRank, what they do and how they help their customers.

“Our focus is to help B2B clients to guide their buying customer’s journey.”

[11.46] How marketing has changed over the years, particularly in the B2B space.

[15.41] A closer look at B2B influencer campaigns: what are they and what are the benefits you could see from running them.

“You can beat your chest and say ‘my product is the best.’ Or, you could partner with smart thinkers like influencers and bring visionary stories to the market to increase your reach to a wider audience.”

[20.55] Embracing change and the mindset you need to harness the power of marketing.

“The change is not that profound! It doesn’t have to be scary, just stick to the fundamentals.”

[22.26] The ups and downs of businesses investment in, and approach towards, marketing.

[26.00] Susan’s words of advice for developing a strong marketing strategy.

“Any kind of business has a profound story. It’s how you perceive what you do and make your story profound – be deliberate about how you craft that story. ”

[28.31] Why TopRank’s ideal client is more about mindset than size.

[31.36] TopRank’s perspective on success and how they work with clients to deliver personalized results.

[34.30] Susan’s reflections on what the future might hold for B2B marketing.

[37.08] The future for TopRank Marketing.

 

RESOURCES AND LINKS MENTIONED:

Head over to TopRank Marketing’s website to find out more and discover how they could help you too.

Connect with Susan on LinkedIn and follow TopRank on LinkedIn too.

Check out our other podcasts HERE.

Apr 5, 2021

In today’s episode of Women In Supply Chain, I’m joined by Lora Cecere. She’s had an impressively long-standing and diverse career, working in software, marketing and research for some big industry names from Proctor & Gamble to Kraft, before breaking away and starting her own firm, Supply Chain Insights, in 2012.

Through Supply Chain Insights, Lora works with supply chain leaders to take teams to higher levels of excellence. With research in her veins, Lora’s firm focuses on the changing face of enterprise technologies, paving new directions in building thought-leading supply chain research. And as if that didn’t keep her busy enough, Lora is also the author of popular blog ‘Supply Chain Shaman,’ a columnist for several industry publications and the author of two books (to date!)

Today Lora will be talking to us about her incredible career so far, her passion for research, the creativity and connection she finds through writing and the future of supply chain.

 

SHOW SPONSOR:

This Women in Supply Chain feature was made possible by our sponsor, Apex Logistics. Apex Logistics International Inc is deeply rooted in diversity and culture, led by our own “Woman in Supply Chain” CEO, Elsie Qian; these values are why we partnered with Let’s Talk Supply Chain for the Women in Supply Chain series. Apex is recognized as one of the fastest-growing Top 25 airfreight forwarders in the world, with a network of over 2500 global employees in more than 70 countries.

IN THIS EPISODE WE DISCUSS:

[05.56] Lora’s background, her major career transitions and the journey that brought her to where she is now.

“I hope that, when I retire, people will say ‘she told it like it is, we believed in her and she was independent.’ ”

[09.59] How Lora came to found Supply Chain Insights.

[13.49] From personal creativity to helping others, Lora reflects on her passion for writing.

“The whole process of writing is fascinating to me – and that learning is a journey that never ends.”

[20.49] Lora’s varied experiences as a woman in a male dominated industry.

“I probably wouldn’t be Lora Cecere in the role I am now if Proctor and Gamble hadn’t been so inclusive in diversity.”

[26.51] Lora’s take on how the industry has changed over the years, and her predictions for future trends.

“The definition of the office, and the meeting, will be totally different. We can constantly evolve how we work.”

[31.18] Lora’s reflections on what a woman’s voice truly is, and the three different ways she discovered her own.

[37.30] From travelling less to her ongoing contributions to the industry, what the future holds for Lora.

[39.29] Lora’s words of wisdom for the next generation of women in supply chain.

 

RESOURCES AND LINKS MENTIONED:

There are so many ways you can follow or connect with Lora: LinkedIn, LinkedIn Influencer, Twitter. Check out her blog, or read her writing over on Forbes.

Check out our other podcasts HERE.

Mar 26, 2021

Today I’m delighted to welcome Demand Driven Technologies, the premier provider of next generation materials, inventory and production control planning and execution applications for the new demand driven world.

Demand Driven Technologies is the first and most widely used enterprise-class Demand Driven MRP Supply Chain Planning Software, that provides superior materials, inventory, production scheduling and execution technology. Working across the automotive, healthcare and food and beverage industries, they’re growing quickly and even expanded into Europe last year, despite the huge challenges of the global pandemic.

Today Brad Mitchler, VP of Partners and Products at Demand Driven Technologies, joins me to chat all about what Demand Driven do, visibility and consumer demand in supply chain, the impact of e-commerce and what the future is going to bring for demand driven supply chains.

 

IN THIS EPISODE WE DISCUSS:

[06.25] An overview of Demand Driven Technologies (DDTech).

[08.42] The difference between demand driven supply chain and traditional supply chain.

“The traditional way has worked fairly well, but we’re in a different place today – we demand a lot more product variety, speed to market, and there are shorter customer tolerance times.”

[11.05] How companies can move from a traditional forecasting model to a demand driven approach, and how DDTech’s solutions can facilitate that.

[14.02] The lessons COVID has taught us, and the importance of resiliency and agility.

“Now is a more important time than ever to have an approach to planning your supply chain that is fluid, dynamic and resilient.”

[19.23] Brad’s thoughts on visibility – what it means and why it’s so important.

“Often the more mature the supply chain is, the less visibility they have. So being able to present a single source of truth is a real unsung benefit of the demand driven application.”

[23.33] A key customer success story.

“They got through COVID and maintained a 96% service level by leveraging our software.”

[29.26] An overview of DDTech’s existing, and ideal, clients.

[31.28] Brad’s reflections on the future for the market.

“All signs point to further growth.”

[33.57] The future for DDTech.

 

RESOURCES AND LINKS MENTIONED:

Head over to Demand Driven Technologies’ website to find out more and discover how they could help you too.

Connect with Brad on LinkedIn, or follow DDTech over on Facebook, Twitter or LinkedIn.

Check out our other podcasts HERE.

Mar 25, 2021

This is the fourth and final episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics.

Last week in Episode 3, “Breaking Ground,” I was joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year.

Today in Episode 4, “One Byte At A Time,” I’m joined by Amanda Nazareno, Senior Product Manager at Apex, to talk all about technology: the emerging trends, the importance of using tech to enhance visibility and how Apex are staying ahead of the curve.

IN THIS EPISODE WE DISCUSS:

[01.05] An introduction to Amanda, her role at Apex and her reflections on technology in supply chain.

“People would be surprised by the volume of investment in innovation, in all areas of supply chain.”

[02.43] How the COVID crisis accelerated the need for new technology and increased connectivity.

“The pandemic has really forced companies to break down functional silos and build interconnected people, data, processes – and all of that is enabled by technology.”

[05.36] Whether businesses need true end to end solutions, or better integration between platforms.

[07.55] Key upcoming technology trends, including growth in all areas that enable predictability.

“There’s a constant chase for radical and revolutionary solutions.”

[10.39] How Apex tech can help businesses to take control and mitigate risk.

[12.29] Visibility: myth vs reality.

[16.50] The importance of data.

[20.39] How Apex taps into customer needs and uses collaboration to stay ahead of the curve.

[23.50] What the future holds for Apex.

“We’re going to have a focus on data that’s enabling transparency and agility.”

 

RESOURCES AND LINKS MENTIONED:

Head over to Apex Logistics’ website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Mar 22, 2021

Today I’m delighted to be joined by Colliers International - a global leader in real estate, diversified professional services and investment management. They operate in sectors all the way from Government to golf courses, and provide expertise on everything from valuations to project management.

With operations in 67 countries, more than 18,000 enterprising professionals work collaboratively to provide expert advice to real estate occupiers, owners and investors. With annualized revenues of over $3 billion, Colliers are maximizing the potential of property and accelerating the success of their clients and people.

Today Matt McGregor, Executive Vice President at Colliers International, joins me to chat all about Colliers wide range of services and sectors, key changes in the market and exactly what businesses should be considering right now when it comes to property.

IN THIS EPISODE WE DISCUSS:

[07.54] A look at who Colliers are, what they do and the types of customers they work with.

[10.32] Why Matt chose to pursue further education in supply chain management and why it’s so important that brokers understand where industrial real estate fits into the customer’s bigger picture.

“We asked some key clients, and the biggest thing that came back was that brokerages didn’t really understand their industries.”

[15.33] What Colliers are seeing with regard to sustainability advancements in industrial real estate.

[18.36] The growth of e-commerce in light of COVID, what it means for warehousing and retail, and Matt’s predictions for the future.

“At the end of 2019, 14% of all retail sales were online. Fast-forward to the end of 2020, 36% was online – a massive growth. That was all the growth we would have had in the next 5-7 years.”

[23.57] From an increase in drone technology and autonomous trucks, to multi-story warehouses and much larger yard space, key changes and trends in industrial real estate.

[31.20] The impact of COVID on Matt and his team, as well as on his customers.

“For our clients, trying to separate people dramatically drove labor costs up and slowed production down.”

[34.57] What distribution, fulfillment and manufacturing businesses should be thinking about when it comes to property in 2021.

“You’ve got to understand the supply chain, and the disruptors.”

[37.38] A key customer case study.

[41.16] From an investment in tech to a commitment to innovation, what the future holds for Colliers.

 

RESOURCES AND LINKS MENTIONED:

Head over to Collier’s website to find out more and discover how they could help you too.

Connect with Matt on LinkedIn, and follow Colliers.

Check out our other podcasts HERE.

Mar 18, 2021

This is the third episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics.

Last week in Episode 2, “We Deliver Passion,” I was joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success.

Today in Episode 3, “Breaking Ground,” I’m joined by Beth Parker, Business Development Manager at Apex, to discuss sales and marketing in logistics – how it’s evolved over the years, the challenges thrown up by COVID and exactly how Apex have been using their sales and marketing functions to support their business mission this past year.

 

IN THIS EPISODE WE DISCUSS:

[01.08] An introduction to Beth and her role at Apex.

[03.28] How sales has changed over the last decade.

“The biggest change has been technology.”

[06.12] Key Apex services, including chartered air freight.

[08.49] Marketing as an extension of sales, and why it’s so important that the two teams work hand in hand.

[12.05] How marketing has evolved and the importance of embracing change.

“You have to change with the times or you die!”

[15.48] The synergy between sales and marketing and how Apex leverages that power.

[18.42] The ways in which good marketing can really help to support a company and why some businesses might need to rethink the way they view marketing.

“When businesses only look at marketing as a cost center, it really puts them at a disadvantage.”

[22.33] Do your research and get educated, Beth’s advice for today’s sales teams.

“Persistence wins – sales is a marathon, not a sprint.”

[26.17] A closer look at some of the challenges thrown up by COVID when it comes to sales.

[28.43] Challenges and trends for the coming year and how sales can use that knowledge to start discussions with potential customers.

 

RESOURCES AND LINKS MENTIONED:

Head over to Apex Logistics’ website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Mar 15, 2021

Today I’m delighted to be joined by Cusack and Co, an innovative maritime law firm who are building a much-needed space for likeminded individuals and companies to do law differently.

As top carriers continue to merge, shippers need personalised ocean carriage contracts to protect their businesses, now more than ever. So Cusack and Co, led by the dynamic and inimitable Alison Cusack, provide a range of both proactive and reactive services to help shippers compete and stay protected in a global market.

Today Alison, Founder and Principal Lawyer, joins me to chat all about exactly what Cusack and Co do, the importance of empowering shippers and of driving better business.

 

IN THIS EPISODE WE DISCUSS:

[05.53] Alison’s background, her passion for maritime law and why she founded Cusack and Co.

“You see the engine room of the world's economy when you work with cargo ships.”

[12.51] A closer look at exactly what Cusack and Co do and its ideal customer.

[20.20] How Cusack and Co makes legal services accessible, through affordability and transparency.

“I’m a lot cheaper than one wrong shipment!”

[25.09] Why Alison designed the CLAMs claim bot system, and what it means for an SME’s typical claims process.

[32.02] The importance of WISTA, Women's International Shipping & Trading Association, and why the industry needs to make some changes to better embrace equality.

“The industry isn’t evolving fast enough to give women the space and opportunity to shine – and our industry is only as amazing as our people.”

[39.21] Case study: how Cusack and Co helped a customer to swiftly lift a cargo lien and get back to business.

[43.14] The future for Alison, and for Cusack and Co.

 

RESOURCES AND LINKS MENTIONED:

Head over to Cusack and Co’s website to find out more and discover how they could help you too. And, get 10% off with our totally exclusive discount code, only for Let's Talk Supply Chain listeners: LTSC10

Connect with Alison on LinkedIn, or follow Cusack and Co on Instagram, Twitter, LinkedIn, or find them on Clubhouse @shippinglawyer.

Check out our other podcasts HERE.

Mar 11, 2021

This is the second episode in our “Delivering Apex” mini-series, in partnership with Apex Logistics.

Last week in Episode 1, “Apex Cares,” I was joined by Amy Froese and Holly Qualman to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place.

Today in Episode 2, “We Deliver Passion,” I’m joined by Sangna Mistry Kuhia, Vice President of Human Resources and Organizational Development at Apex, to talk about people – the ins and out of hiring and retention, Apex’s people-led approach and why a motivated, dedicated and passionate workforce is the key to success.

 

IN THIS EPISODE WE DISCUSS:

[01.07] An introduction to Sangna, her role at Apex and her passion for people.

“Employee relations is one of the most important things that we do as leaders.”

[05.23] Why a great workforce is so important.

[08.17] A picture of the global Apex workforce.

“About 42% of our female leadership is at the VP level, and 85% of our workforce is considered to be minority.”

[11.02] How HR helps to facilitate hiring the right talent, that will keep Apex’s core values top of mind.

“We don’t just ask people ‘what have you done in your past?’ More so, we ask ‘what do you want to do in your future?’ ”

[14.00] The role of HR in supporting the wider company.

[17.27] A closer look at how Apex goes about finding the right staff.

[20.57] How Apex’s supportive and holistic culture helps them to retain talent, particularly in the face of fierce industry competition.

[22.38] Some of the practical ways Apex approach talent retention.

[25.19] Sangna’s advice for anyone interested in a career at Apex.

“If you have a passion for excellence, drop me a note!”

 

RESOURCES AND LINKS MENTIONED:

Head over to Apex Logistics’ website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Mar 8, 2021

Today I’m delighted to be joined by E2open, a company who believes that the level of agility required to capture growth opportunities – plus the resiliency to manage today’s risks – demands a new way of thinking. Their range of intelligent applications allow supply chain leaders to make the best business decisions using real-time information from across their entire internal and external ecosystems.

From channel shaping and demand sensing, to business planning and global trade management, E2open offers a full suite of intelligent applications for every stage of your businesses supply chain journey. They aim to unlock your potential with their expertise, delivering you end-to-end visibility, planning and execution, all in real time.

I’m joined by Michael Farlekas, President and Chief Executive Officer at E2open, to talk about why the company is a market-leader, the impact of issues like COVID and Brexit on supply chain and why they chose 2021 to take E2open public.

 

IN THIS EPISODE WE DISCUSS:

[07.07] A closer look at what E2open does, and their recent big announcement.

“We help our customers to connect what is really a disconnected world.”

[09.39] Why E2open chose 2021 to take their business public.

[11.31] How E2open was founded and why it led to a continuing culture of collaboration.

“Collaboration is the foundation of our business.”

[14.23] Michael’s advice for businesses considering the route of mergers or acquisitions.

“How you technically integrate is the foundation, but it goes much deeper than that – you also need to consider go to market, cultural and back office integration.”

[18.14] Why visibility is a growing supply chain trend, and how you create it.

“Visibility is what you get when you have a well-constructed supply chain architecture.”

[22.28] How customer demand drives business, and how E2open’s software can deliver connectivity to help create a seamless and proactive supply chain, from sales predictions to inventory management.

[25.03] E2open’s COVID experience, how they helped their customers and Michael’s reflections on how the pandemic has impacted the future of the industry.

[28.14] A customer success case study.

[29.54] From an increase in ocean shopping to more manufacturing, Michael’s trends and predictions for 2021 and beyond.

[35.21] The future for E2open.

 

RESOURCES AND LINKS MENTIONED:

Head over to E2open’s website to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Mar 4, 2021

This is the first episode of our latest mini-series in partnership with Apex Logistics. Over the next four episodes, our “Delivering Apex” mini-series is going to take a closer look at Apex Logistics, their commitment to the community, to the environment, and all of the amazing people that are helping to make an impact across the globe.

Today in Episode 1, “Apex Cares,” I’m joined by Amy Froese, Corporate Growth Marketer, and Holly Qualman, Sales, Marketing, and Analytics Strategist, to talk all about quality service and giving back – why it’s so important and the different programs Apex are involved in to truly help make the world a better place.

 

IN THIS EPISODE WE DISCUSS:

[01.14] An introduction to Holly and Amy.

[03.59] A closer look at exactly who Apex is and what they do.

[06.30] The growing trend in consumers seeking out ethical and sustainable brands.

“There truly is a difference – and customers know this – between a company that actually lives, breathes and believes in sustainability, and companies that are doing it just to check a box.”

[08.18] Apex’s huge customer commitment, and the vast scale of PPE they transported, during the height of the COVID crisis.

“We pivoted with each of the different needs to be able to provide globally... so by Q3 and 4, we had delivered billions of pieces.”

[12.33] Apex’s partnership with Habitat for Humanity.

[19.01] The environmental impact of logistics, and the industry’s responsibility in driving innovation in sustainability.

“Our industry is really facilitating the movement of global commerce, and with that comes a significant amount of responsibility.”

[22.30] Practical ways to make positive sustainability changes, on a personal and a business level.

[26,27] Apex’s industry-leading partnership with BSR.

[29.00] How we can start to influence our peers and drive sustainability conversations.

“The first step is spreading awareness and sharing ideas.”

[32.14] From developing more key partnerships to a commitment to volunteering, Apex’s corporate social responsibility goals for 2021.

 

RESOURCES AND LINKS MENTIONED:

Head over to Apex Logistics’ website now to find out more and discover how they could help you too.

Find out more about BSR and Habitat for Humanity to explore whether they could also be the right fit for your corporate social responsibility goals.

Check out our other podcasts HERE.

Mar 1, 2021

For today’s episode of Women In Supply Chain, I’m joined by Deborah Kotulich. Skilled in supply chain, operations management, Government, U.S. Department of Defense, Strategic Planning, and Business Process Improvement, Deborah is an experienced and successful military leader. From earning her degree in engineering from the United States Military Academy, she’s served her country, nurtured an impressive logistics career and is now Chief of Staff at US Transportation Command: she is one incredible woman.

Today Deborah will be talking to us about her career in the military, how she balances it with family life, and she’ll be sharing her words of wisdom for the upcoming generations of ambitious young women following in her footsteps.

SHOW SPONSOR:

As a company focused on supply chain partnerships, Fastenal is proud to sponsor this piece of Women In Supply Chain. With more than 100,000 point-of-use vending machines around the world, Fastenal is dedicated to helping organizations lower their total cost of ownership.

 

IN THIS EPISODE WE DISCUSS:

[07.48] Deborah’s background, how she entered the military and the fascinating journey that brought her to her current role.

“I went to school at a military academy… and I really found a place where I could thrive.”

[12.45] Exactly what the U.S. Transportation Command is and what it does.

[16.52] How an accident at military academy led Deborah to logistics.

[21.23] Logistics in the military vs the civilian world.

[24.50] How Deborah balances family life with her military and professional careers.

“I’m overwhelmingly fortunate to have a wonderful family – I owe it all to the patience of my wife and the resilience of my daughters.”

[27.34] Deborah’s role with USTRANSCOM’s Inclusion and Diversity Council, and their goals.

“We believe that coming at all we do from an angle of being inclusive, will unlock the door of opportunity for everyone.”

[30.31] Deborah’s experience as a woman in the military.

“I stand on the shoulders of giants… but (early on) there was a pressure to make sure I wasn’t a weak link.”

[34.57] How Deborah found her voice.

“I’m an extrovert with a capital E – so I’m not sure that I had to find my voice, as much as I had to refine and learn to control my voice.”

[39.58] What the future holds for Deborah.

[42.48] Do your research and take up any and all training and education opportunities, Deborah’s advice to the next generation of women who may be thinking about joining the military, or pursuing a career in logistics.

 

RESOURCES AND LINKS MENTIONED:

Head over to LinkedIn to connect with Deborah and find out more.

Check out our other podcasts HERE.

Feb 22, 2021

Today I’m talking to Lean Staffing Solutions, one of Inc. Magazines ‘Top 500 Fastest Growing Private Companies.’

Providing satellite offices in South America, Lean Staffing makes scaling easy, providing you with the best team to improve your processes and lower your operational costs. With the right combination of talent, culture and price, and with solutions across staffing, tech, marketing and sales, Lean Staffing are going from strength to strength in the market.

I’m joined by Trey Griggs, Vice President of Lean Sales, to talk about exactly what they do, how their model works and the benefits to be found in broadening your reach through nearshore staffing services.

IN THIS EPISODE WE DISCUSS:

[08.08] An introduction to Trey and his take on how the pandemic has altered the culture of sales.

[09.49] How Lean Staffing was founded, and its growth journey.

“Customers started asking for more and more services… specifically when it comes to tech and sales.”

[13.10] A closer look at exactly what Lean Staffing Solutions do.

“We help companies take care of entry level positions at a fraction of the cost - and with better quality.”

[16.27] Why Colombia is the perfect match for the US when you’re looking to expand.

“The three critical components are time zone, language and culture.”

[19.03] Exactly what businesses, like freight forwarders and brokers, need from Lean Staffing Solutions.

“Companies need quality workers with great attitude and work ethics, who don’t kill the bottom line.”

[20.21] How Lean Staffing Solutions facilitate hiring and training workforces for their customers.

[24.21] Why Lean Tech was recently listed by Analytics Insight Magazine as one of the Top 10 Most Innovative RPA Companies – and exactly why logistics companies need them.

“For the majority of customers in transportation, their technology is fragmented and they’re not talking to each other.”

[28.28] Trey’s reflections on the post-pandemic workforce.

[33.17] A real life case study of how Lean Solutions helped a customer to save time and ultimately secure new contracts and increase revenue.

[36.21] From continuing to build on customer relationships to developing new technology, the future for Lean Staffing Solutions.

 

RESOURCES AND LINKS MENTIONED:

Head over to Lean Staffing Solutions website to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Feb 15, 2021

Today I’m joined by one of Canada’s top sustainability professionals. In her role as Head of Sustainable Impact at HP Canada, Frances Edmonds is responsible for driving business from sustainability leadership and, focusing on Canada’s sustainable procurement practices, she’s working to change how Canada buys.

Frances has founded sustainability and environmental education programs, given TedX talks and sits on sustainability boards – this award-winning woman is truly using her platform to change the world.

Today we’ll be talking about her long-standing career, her passion for sustainability, why it’s so important – and the changes we can all start making in our businesses right now.

IN THIS EPISODE WE DISCUSS:

[08.11] Frances’s background, and her journey to sustainability.

[09.42] Frances’s role at HP, and her responsibilities both internally and externally.

“We realised that not many businesses are going to try and become a leader in sustainability because there’s no recognition for that in the marketplace – we’re in a capitalist system.”

[12.21] From external recognition to thinking big, the key sustainability strategies and goals at HP.

“In Canada, we have less than 20 companies who have set a science based target for carbon reduction, in the decade of climate action.”

[14.06] Practical ways businesses can begin their own sustainability journeys.

“The fastest way to green your business is to buy from one that’s already green.”

[16.27] HP’s commitment to a circular economy and a services vs goods approach; how these strategies help extend the shelf life of technology; and how consumers are responding.

[24.00] The environmental impact of supply chain, and the importance of carbon literacy.

“Sustainability is the golden thread that ties all of the pieces together.”

[29.07] Frances’s WWF programs and the positive impact of volunteering and setting personal sustainability goals.

[36.48] How Frances has seen the industry’s approach to sustainability change.

[39.14] Some key tools and resources.

[40.23] Future sustainability trends to watch out for.

“Transparency is a key component of sustainability leadership.”

RESOURCES AND LINKS MENTIONED:

Explore HP’s sustainable impact on their website or head over to LinkedIn to connect with Frances and find out more.

Check out our other podcasts HERE.

Feb 8, 2021

Logistics Titans really pride themselves on delivering forward-thinking, results-driven solutions for their customers. As the largest specialized and asset-based carrier in the US, they cast a wide net and empower their clients with new possibilities, locations and accessibility. And as a business, Logistics Titans believe in being bold, brave and impactful; so much so, they were named after powerhouses of Greek mythology.

Working mainly across healthcare, technology and retail, their combination of award-winning customer service, 250 project warehouse locations and leading logistics technology makes them true industry titans.

Wes Struebing, the Founder & President at Logistics Titans, was on the show in July last year and he’s back today to talk specifically about the last mile – the challenges, how it's linked to customer experience, and exactly how the team at Logistics Titans are using new technology to elevate their service.

 

IN THIS EPISODE WE DISCUSS:

[07.26] A reminder of exactly what Logistics Titans do.

[09.05] Automation and rapid business growth – what Logistics Titans have been up to since we last spoke.

“I was so fortunate that my existing business had done so well, that it afforded me the opportunity to purchase four other companies!”

[10.29] A closer look at Logistics Titan’s new business acquisitions, and the process of merging businesses.

[13.41] Some of the key challenges in the last mile right now.

[16.58] How Logistics Titans continued to support the final mile through the height of the pandemic.

“We diligently followed the CDC guidelines – and we enforced it through our WIPOD technology.”

[22.59] Exactly how the last mile is connected to customer experience.

“I’ve been in the final mile business for a long time, and only within the last few years has the real desire for final mile prominence come to light.”

[25.36] A look at Logistics Titans proprietary end to end software solutions that help provide visibility and success for their customers.

[26.55] A real life example of how Logistics Titans helped a key customer reduce error and drive sales.

[30.13] How the importance of the last mile will to continue to grow in the coming years.

“We’re all waiting to see what the new normal is going to look like – but the creation for last mile delivery demand is going to continue to soar.”

[32.05] From new certification to controlled growth, what 2021 is going to bring for Logistics Titans.

 

RESOURCES AND LINKS MENTIONED:

Head over to Logistics Titan’s website to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Feb 1, 2021

For today’s episode of Women In Supply Chain, I’m joined by Isabel Tapia. From Mexico, she’s currently the Head of Ford of Mexico’s Indirect Purchasing department, leading a team with an annual spend of just shy of 2 billion USD.

An experienced procurement executive with a long history in the automotive industry, she’s an expert in Supply Chain Management, sourcing and team growth and development.

Today Isabel will be talking to us about her roots in engineering, her passion for procurement and her words of wisdom as a successful woman in a male-dominated industry.

IN THIS EPISODE WE DISCUSS:

[07.38] Isabel’s background and her long-standing interest in engineering.

[10.17] Isabel’s current role at Ford.

[11.33] Her 16 year career with Ford and what makes them such a good company to work for.

“Ford is a great company: I’ve always felt comfortable, supported and challenged.”

[13.19] A reflection on what’s changed over the course of Isabel’s career so far.

“The automotive industry is in constant evolution.”

[15.36] A closer look at the impact of the pandemic and the increasingly important role of technology.

[17.44] Isabel’s surprising experience of working in, what is assumed to be, the male-dominated automotive industry.

"I can say that amazing women in my industry have already carved that path. So I’m coming into a work environment that’s already open."

[20.17] The importance of good female leaders and role models.

[23.01] The path ahead for women in typically male-centered environments.

"It will not happen by chance – you need to go and pursue the opportunities, and if you need help, you need to use your voice."

[25.29] The story of how, and why, Isabel found her voice so early in life.

[27.59] What Isabel has learned about herself on her journey so far.

[29.11] Isabel’s words of wisdom for the next generation.

RESOURCES AND LINKS MENTIONED:

Head over to LinkedIn to connect with Isabel and find out more.

Check out our other podcasts HERE.

Jan 28, 2021

This is the fourth and final show in our “Give your business a fresh start” series, in partnership with BluJay Solutions.

Last week in Episode 3 “Your Global Impact,” we were joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We discussed the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them.

And today in Episode 4, “Managing Risk: The Ultimate Balancing Act,” we’re joined by Bill Madden, Group Vice President, Logistics as a Service at BluJay Solutions, to talk about risk. How we can better prepare ourselves for the unknown, how we can utilize technology in risk management and why having a partner there when you need them, can really help you share that burden of risk.

 

IN THIS EPISODE WE DISCUSS:

[01.24] Bill’s background, his career at BluJay and the one thing that might surprise people about the idea of risk.

[02.50] Quality, compliance and the right workforce, key focus areas for helping to manage risk.

“When we talk about compliance, conversations have been around repeatability, striving for standardization and having best practices in place around exception management.”

[06.56] Leveraging the power of technology in mitigating risk.

“To get predictability, you really have to get communication nailed.”

[14.25] Core BluJay solutions that can help businesses to prepare for disruption or deal with it quickly.

[21.41] The many and varied unexpected challenges thrown up by COVID, and their impact on supply chain in the long term.

“We built the transition with long hours and hard work, but that’s not sustainable for the long haul. To ensure sustainability, we had to get better – better than we were before COVID.”

[27.05] Why BluJay have been a trusted partner of many of the world’s top LSPs for decades.

“It’s all in our DNA – data, network, applications – and the BluJay way.”

[32.24] What the future holds for the industry and for BluJay.

“One thing we can all count on in the coming year, is that rapid change will be the only constant!”

 

RESOURCES AND LINKS MENTIONED:

Head over to BluJay’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Jan 25, 2021

Today I’m joined by the number one international shipping carrier for e-commerce. With customer experience at its core, Passport Shipping is putting the ‘care’ back in ‘carrier.’ They believe that a great international experience demands a considered approach to strategy, software and customer experience, as well as great logistics. So with their end-to-end solution, you can tailor experiences for your customers worldwide.

I’m joined by Alex Yancher, the Co-Founder and CEO at Passport Shipping to chat about the company’s unique offering and all about international shipping: the benefits, the challenges and what we can expect in the coming year.

IN THIS EPISODE WE DISCUSS:

[04.36] Alex’s background, the personal experiences that have driven his career – and one surprising stat about shipping.

[07.30] Alex’s previous business, Lynks, what he learned and how he took those learnings forward to found Passport Shipping.

“It made me realize that international shipping is a whole lot more than just the logistics.”

[10.26] A closer look at exactly what Passport Shipping does and how it helps its customers.

“At Passport, we want to not only make sure that customers are capturing potential revenue, but they’re doing it in a way that doesn’t add undue burden to their operations and customer support.”

[11.45] How customer experience, technology and logistics blend together to create the perfect supply chain solution.

“These three elements have to come together to provide a modern international shipping service.”

[14.08] The benefits of international shipping, especially in light of COVID-19.

[18.30] From returns and customer service to differing rules and local knowledge, a look at some of the obstacles holding brands back from jumping into international shipping.

[22.09] Different shipping methods and how they align with individual business models.

[24.16] The impact that issues like global tax changes can have on your business – and your bottom line.

[27.59] How Passport Shipping helped key customer Bombas Socks to resolve core pain points in their international shipping process.

[32.28] The ideal customer for Passport Shipping.

[34.37] How SME’s can maximise the benefit of the recently implemented U.S.-Mexico-Canada Agreement (USMCA).

[38.05] The future for Passport Shipping, and for logistics, in 2021.

“It’s even more critical, now more than ever, to have a solution and a partner like Passport in place to help you manage the change and stay compliant.”

 

RESOURCES AND LINKS MENTIONED:

Head over to Passport Shipping’s website to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Jan 21, 2021

This is the third show in our “Give your business a fresh start” series, in partnership with BluJay Solutions.

In Episode 2, “Simulation: The Future is Here” we talked to Pam Reeber, Director of Solution Consulting at BluJay Solutions, to talk all about simulation, and using AI to model scenarios within the supply chain so we can predict the future and stay ahead of the game.

Today in Episode 3 “Your Global Impact,” we’re joined by Patrick Maley, the Chief Marketing Officer at BluJay, to talk about the hugely important topic of sustainability. We’ll be discussing the impact of international shipping, how we can use technology to help us with our eco commitments and exactly how BluJay are helping us to facilitate them.

 

IN THIS EPISODE WE DISCUSS:

[01.04] Patrick’s background, his role at BluJay and one thing that would surprise people about sustainability.

“Businesses often think about sustainability as an added cost, but they’re not thinking about the true business benefits.”

[03.23] A global network – the benefits of international shipping.

[05.11] The environmental impact of worldwide shipping, and why the tide is starting to turn.

“Economies are growing, but we are becoming more efficient.”

[08.54] From optimization to synchronization, the ways in which we can leverage the power of technology to help create change.

[13.46] From conversation and connectivity to picking the low-hanging fruit, practical ways to start introducing change in your business.

“If you look at the silver lining, the pandemic has really exposed some long held business practices and thoughts that we haven’t been questioning. “

[19.01] How BluJay are helping their customers to improve their sustainability strategies.

“Our solutions are designed to reduce waste; they’re naturally built for sustainability. So companies who employ our solutions use fewer trucks and they drive less miles.”

[23.17] Tips on how to influence our peers and be proactive in championing sustainable solutions.

[25.07] The different levels of sustainability stakeholders within a business – and taking the lead from Heineken.

[27.16] The future for sustainability and logistics.

“It will definitely pick up momentum as the new generations move in.”

RESOURCES AND LINKS MENTIONED:

Head over to BluJay’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Jan 18, 2021

Today’s episode is a very special crossover episode, in honour of collaboration, featuring Mercado and Shipz Inc.

Mercado strive to deliver transparency, collaboration, automation and predictability across supply chain. From product creation and tracking, to document management and shipment, to order collaboration and smart tagging, their platform has everything you need for the first mile of your supply chain.

And when it comes to the middle mile, you need Shipz Inc; the innovative new bid-and-ship freight platform. Working to simplify the complexity often found in logistics, the Shipz platform closes the gap between mid-market shippers and forwarders, creating an accessible and hassle-free logistics solution for all. From quick and accurate quotes, selecting the right partners that fit your business, secure documentation all in one place and even lines of credit, shippers and forwarders will see a variety of benefits by connecting with the Shipz platform.

I’m joined by Rob Garrison, CEO at Mercado, to talk about why collaboration in business is so important, the impact of the pandemic, the vast array of benefits that collaboration can bring – and the new and exciting partnership between Shipz and Mercado, coming for 2021.

IN THIS EPISODE WE DISCUSS:

[06.18] Why collaboration is so important in supply chain.

“International supply chain is not only a mile wide, it’s a mile deep – and that’s the fundamental reason why collaboration is so important.”

[13.01] An overview of Mercado and Shipz.

[15.37] How collaboration can help businesses to extend their offering by filling in their gaps with a third party.

“As a customer… there are a lot of companies coming up and it’s not always clear exactly who they are and what their competency is. So Shipz Inc’s ability to diagnose those issues and connect them through the platform is a huge benefit.”

[20.55] The benefit collaboration has with regard to data and insights.

“If you’ve got all the data in one source, you can give much richer reporting and much richer insight.”

[21.54] How collaboration can help expand businesses, helping them to operate successfully on both a local and a global scale.

[25.22] Why Shipz is an important partner for Mercado.

“Whilst we’re experts in the first mile, it doesn’t mean we should ignore the rest of the supply chain and it’s great to be able to say to a customer, I have a great partner that can do that for you.”

[28.10] The role good partnerships played in keeping businesses afloat in 2020, and the impact on the industry as a whole.

“The world suddenly shifted – the pandemic accelerated plans from ‘over the next 10 years’ to ‘over the next 2 years;’ it was that rapid. Businesses had to rely on collaboration in order to survive.”

[33.00] A look at Mercado’s new Transform campaign.

[39.11] An introduction to how Mercado and Shipz are collaborating in 2021.

 

RESOURCES AND LINKS MENTIONED:

Head over to Mercado’s website to find out more and discover how they could help you too. And don’t forget to visit Shipz to sign up for your FREE trial now.

Check out our other podcasts HERE.

Jan 14, 2021

This is the second show in our “Give your business a fresh start” series, in partnership with BluJay.

In Episode 1, “Visibility, Unchained” we talked to Bryant, Senior Global Product Manager at BluJay Solutions, about data and visibility: why it’s so important, the impact of last year and how BluJay is innovating in this area, to create unparalleled levels of visibility for their customers.

Today in Episode 2, “Simulation: The Future is Here,” we’re joined by Pam Reeber, Director of Solution Consulting at BluJay Solutions, to talk all about simulation, and using AI to model scenarios within the supply chain so we can predict the future and stay ahead of the game.

IN THIS EPISODE WE DISCUSS:

[01.04] Pam’s role at BluJay, and the one thing that might surprise people about AI.

[02.44] Exactly what simulation is and how it works.

[04.10] How, and why, BluJay became the first TMS Provider to build a modelling solution on the LLamasoft Cloud Platform.

“We wanted to provide a hands-on, self-service tool that was easy to use but powerful enough to identify some key potential areas of opportunity.”

[06.53] Consolidation, flexible date-shifting and mode conversion: the three key scenarios within the supply chain that BluJay can help to model.

[08.51] Exactly how the solution works, and the ways users can interact with it.

“The data is displayed visually so a user can quickly compare the KPI’s across five different scenarios.”

[12.37] The power of data sharing and collaboration.

“You can export data at a shipment or at a load level and you can use that to drive those conversations with vendors or customers.”

[13.59] The benefits of being able to model different scenarios within the supply chain.

“Shippers have seen an average cost saving of 17-22%.”

[15.29] A real life case study: how BluJay helped a customer with a key cost vs service analysis.

[21.02] The balance between people and technology.

“The adoption of AI and machine learning is going to be a key factor to successful companies moving forward.”

[23.19] An overview of some of BluJay’s other solutions and innovations introduced over the last year.

 

RESOURCES AND LINKS MENTIONED:

Head over to BluJay’s website now to find out more and discover how they could help you too.

Check out our other podcasts HERE.

Jan 11, 2021

In today’s episode I’m excited to be joined by Dan Deigan, a man with nearly 25 years’ experience in the logistics industry under his belt. His passion, dedication and talent has led him to become the go-to for the transportation & logistics sectors’ coaching and sales training.

He began selling transportation & logistics services in 1994, quickly climbing the ranks, winning sales competitions and growing businesses, before the impact of the recession in 2008 led him to confront his mentality and approach to business. In 2012, he established High-Performance Logistics Sales and has become a sales and coaching guru, in demand across the logistics industry.

Today Dan will be talking to us about his business, his journey to success and why freight providers need to get on board with high level sales performance, fast!

 

IN THIS EPISODE WE DISCUSS:

[04.43] Dan’s background, how he fell into supply chain and discovered a love for sales.

[10.15] The highs and lows of the journey that led Dan to establish High-Performance Logistics Sales.

[17.30] The issues Dan identified within the industry that helped guide him to founding HPLS.

“I realized there was a major gap, in transportation and logistics, in training.”

[21.56] From online one-to-ones to group coaching, the many and varied ways Dan can help sales people to reach their goals.

“If you want to get into that top 2%, it’s a career, not a job.”

[27.22] Why, historically, sales performance training in logistics hasn’t been something that most freight providers have embraced.

“Businesses are worried that if they train people up, they’ll leave. And I say ‘well, what if you don’t train them, and they stay?!’”

[31.03] A real life case study of how Dan helped revolutionize one customers sales strategy.

“If we don’t have three key areas – clarity about what we want, an intention about getting it, and mastering the critical skills to get us there – we’re always going to be a generalist.”

[34.13] The ideal client profile for High-Performance Logistics Sales.

“If they’re dedicated and want this as a career – I can take care of everything else.”

[38.31] The future for Dan, and for High-Performance Logistics Sales

 

RESOURCES AND LINKS MENTIONED:

Head over to Dan’s website now to find out more and discover how he could help you too.

You can also connect with him on Facebook, LinkedIn, Instagram or Twitter; check out his YouTube channel; or even listen to his podcast on iTunes.

Check out our other podcasts HERE.

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