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If you aren't familiar with FreightWaves you should be, Recently listed on CNBC's 2018 upstart 100 list as the brightest, most intriguing young start ups promising to become one of the great companies of tomorrow, FreightWaves is a company to watch. In less than a year, FreightWaves grew to the second most trafficked news site in all of freight, globally.
In this episode, Craig Fuller CEO of FreightWaves joins me to talk about the story behind the brand. Craig's journey started in the family business and as his passion for the industry grew so did his vision for the future. Join me as he tells us the story behind the brand, gives us a glimpse into his journey to success, Craig also predicts the future of supply chain and logistics as well as the reasons behind starting BITA (Blockchain Assoc).
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In this EXCLUSIVE Women in Supply Chain episode, I am live at JDA ICON 2019 and I sit down with CMO, Karen Leavitt of Locus Robotics.
Her journey in technology since the 70s has recently lead her into supply chain industry and she is excited to help drive innovation in this space. Karen talks about how mentorship and collaboration helps to overcome challenges and creates allies that will help amplify messages and encourage others to find their voice.
Karen ends with some advice for the next generation that includes a nugget about career success - find different perspectives and really look to see how you can incorporate them into your career
Enjoy!
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A tariff is a tax imposed by a government on goods and services imported from other countries that serves to increase the price and make imports less desirable, or at least less competitive, versus domestic goods and services. Tariffs are generally introduced as a means of restricting trade from particular countries or reducing the importation of specific types of goods and services.
These days there are so many rules and regulations to moving products from country to country and with the US leading the most influential changes we have seen in a long time, many are scrambling to keep up.
In this episode, Graham Robins CEO of Borderbuddy and my resident expert is back to talk about this game changing subject rocking industries and the business world right now (right Andy Polk - FDRA?). Graham talks to me about asking the question why, being intentional, some of the biggest mistakes you will make with your tariff database, what your responsibility is and what you can do today to get a handle on costs and compliance.
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"Go with your gut!" is the mantra Michelle is truly living by, from following her gut to Boston to placing hundreds of hard working supply chain professionals on their career paths.
Michelle also loves what she does and encourages everyone to live your passion because it is what drives you, it is what will bring opportunity and help you to live your best life.
In this episode I will introduce you to Michelle Devevo, VP of Talent acquisition in Part 18 of my Women in Supply Chain Series. Michelle tells us the story of how she moved to Boston on a whim, how she was recruited for her current position, how she has helped hundreds of supply chain professionals find their way, why employer branding is so important and why Linkedin should be your best friend as an employer and as talent. You will be inspired by this story of passion, instinct and pure will.
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Traditionally Supply Chain has been viewed as a cost centre because the majority of a business' cost are associated with sourcing, procurement, transportation, distribution and last mile. That view is changing and supply chain professionals are now viewing it as an investment centre but that doesn't mean we stop trying to keep the costs down.
How do you do keep the costs in check? Some are diligent internally, some are so cash rich it gets over looked and most keep the company in check by hiring the experts like Spend Management Experts.
In this episode, Melissa Runge, VP of analytical solutions takes us on a journey of collaboration, winning together in the spend column, why your company needs to partner with someone like SME and how Spend Management Experts keeps your customer experience in mind and that is what sets them apart from their competition.
Questions I Ask:
In This Episode, You Will Learn:
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The industry is bursting with new ideas, new innovation and start ups seem to be popping up everywhere. But, what exactly does it mean to be a supply chain start up?
Supply Chain is a Trillion dollar industry, that is complex, intoxicating, fascinating and has been stuck in the traditional. Most can see the need the need for change, some vets are looking to change the way we do business and some newcomers are looking to change the world but what are the key ingredients to finding success as a start up in supply chain.
In this episode, Nino Lo Lacono, a tech entrepreneur from Italy is here to talk about creating new and disruptive innovations in supply chain. Nino and I will talk about the challenges of starting a business in supply chain, suggestions of how to navigate, The importance of negotiation and passion, as well as the future of supply chain. Share this episode with other supply chain professionals, your teams and your colleagues!
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What if I told you something BIG was coming to the supply chain community, something that would bring together real people talking about real supply chain topics?
Today, I am revealing one of the secret projects I have been working on for my YouTube channel called "The SC, Supply Chain TV". It is a cross between "The View" and "Sportscenter" where we will debate the hot topics in supply chain today.
In this episode, you will get to know Audrey Ross and Leah Goold-Haws my co-hosts for the show and then we will be joined by a different guest each episode. We are setting the stage for the first episode due out the end of April and giving you a sneak peak into what to expect from the show! They may also just give us their half crazy, counter-intuitive prediction for what the next 5 years in the industry will look like!
Questions I Ask:
Hello Listeners!
This is the last Exclusive from TPM 2019, in this brief episode I am asking Peder Winther, Global Head of OceanFreight at Panalpina your most pressing questions that you sent to me on Linkedin back in February.
Find out what he thinks of Uber Freight and Flexport and how freight forwarders are looking at innovation in the industry.
Enjoy!
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There are a lot of new innovations and platforms to help you with various supply chain functions but where do you start and how do you find the right one for your team?
Mercado Labs is shining light into the dark corners of supply chain, their platform speaks "fluent import"' and has been designed by International trade experts for supply chain professionals and their teams.
In this episode, I am speaking to Rob about his new venture called Mercado Labs and we will take you on a journey of leading innovation, bringing sourcing, procurement and logistics together in a collaborative environment and what you should consider when looking to partner with a new innovative platform like Mercado Labs. Find out more about how to find the right solution and platform for your organization.
Hello Listeners!
You asked and John answered!
I recently caught up with John McCauley, VP of Transportation and Logistics at Cargill, a global player in the shipping industry at TPM 2019 to ask him your questions!
Back in February you posted the questions you would have if you had 5 minutes with a VP of a large BCO, pay attention because your question might have been asked!
Enjoy!
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"What do you mean exactly?" is a very powerful question when you are trying to find your voice and gain the knowledge you need to succeed. In my newest Women in Supply Chain Episode you will meet Denise MacDonell, CTO at Flash Global and a powerhouse woman in the industry who believes that this question will contribute to your success.
It takes a lot of self discipline and flexing that muscle to find your voice in technology and supply chain, so besides asking questions Denise did exactly that and to this day flexing her discipline muscle also helps with work life balance and keeping her on track.
Join me in this episode to learn more about the Denises' journey to success, how she found her voice, real life struggles and how she overcame them, how Denise keeps from getting overwhelmed by doing mental health checks and so much more! In part 17 of my Women in Supply Chain series, you will laugh, learn and be inspired throughout this episode.
Hello listeners!
Remember a while back on listeners corner you commented with questions you have for the CEO of an ocean carrier. Well, I had the chance to briefly chat with Jeremy Nixon, CEO of ONE and asked him a lot of your most pressing questions.
7 minute Sundays are exclusive episodes that I will be sharing sporadically as I travel the world and speak with some of the least accessible figures in supply chain!
Enjoy!
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Only 6 percent of the largest ocean carriers and freight forwarders have end-to-end online booking capabilities. Some 38 percent of the former and 5 percent of the latter do not even offer online quotes, while most of those that do merely log an online request for a quote, which has to be followed up by e-mail or a phone call, often a day or more later.
So what happens when you have been so focused on your own internal innovation that when you look up to implement with the others in your supply chain, they are not even close to keeping up?
In this episode, Graham Robins of Borderbuddy, my resident industry expert is back to debate this topic with me. We talk about the consequences of moving faster then your chain, we share some possible solutions and wonder if collaboration could be one of those answers and we share insights into what will happen to service providers if they don't get with the times and up their game.
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The term "'Customer Experience" gets thrown out and tossed around on the daily these days but what does it really mean to your business?
Its all about the perception a customer has of your brand. You may think you are on point and have it handled but if the customer gets a broken product, delivery doesnt meet their expectations or they have one bad customer service experience you may lose them forever or worse yet they complain on social or to their friends.
With Customer experience, there is a fine line between the cost to ship vs the cost to serve the customer. In this episode, Jonathan Briggs, Director of e-commerce fulfillment at DHL explains to us why we need to find the balance and quickly. Jonathan will take us into the depths of customer experience, challenges most online retailers are facing, the value of speed, where you should invest your time and money, the future of deliveries and how your company can increase delivery times and stay reliable.
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The Port of Long Beach is the premier U.S. gateway for trans-Pacific trade and a trailblazer in innovative goods movement, safety, environmental stewardship and sustainability. As the second-busiest container seaport in the United States, the Port handles trade valued at more than $194 billion annually and supports 2.6 million trade-related jobs across the nation, more than 575,000 in Southern California.
Known as the Gateway to North America, the west coast ports provide a pivotal role in global trade for North America and the Port of Long Beach is playing a huge role in future proofing their port to keep up with increasing demand.
In this episode find out how much they are investing, where they are investing, what they are doing in sustainability, how they are working to collaborate with more with carriers and BCO's, plus gain insights into their innovation strategy and what they are doing to increase transparency, efficiencies, visibility and reliability. Dont miss my conversation with Dr Noel Hacegaba as he takes us on a journey of the port's mission and vision of the future.
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In this Women in Supply Chain episode we are going Global, to South Africa to be exact. A land where not only Supply Chain is male dominated but the culture is too and Nozuko Mayeka has brought hope, inspiration and guidance to other women in supply chain in her community.
It took courage and blind faith for Nozuko to start her company, Tulsawiz Logistics in challenging times, but now she is being recognized for the impact and fresh perspective she is bringing to the industry
Join me in this episode as I interview Nozuko Mayeka, trailblazer, entrepreneur, mother, thought leader, logistics expert, advocate for women in business, women in supply chain and overall someone who inspires. In part 16, Nozuko speaks to me about the industry in South Africa, adversity she overcomes daily, how she supports women in the industry, how we can support each other globally, advice and how things have changed to the point where industry leaders are coming to her for advice.
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Collaboration is the process of two or more people or organizations working together to complete a task or achieve a goal. Collaboration is similar to cooperation. Most collaboration requires leadership, although the form of leadership can be social within a decentralized and egalitarian group.
With the dominance of e-commerce and the competitive marketing landscape to capture views and dollars, every edge counts. consumer demands change daily and the customer experience means the difference between success and failure for all retail companies today. What will give you the edge?
Join me in this episode as Warren Richmond, CEO of Olivan SCM tells us why it is so important for our marketing and supply teams work more closely together, what end to end efficiency means for customer experience, 3 ways your teams can start collaborating today and who Olivan SCM is and their vision of the future.
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Digital economy refers to an economy that is based on digital computing technologies, although we increasingly perceive this as conducting business through markets based on the internet and the World Wide Web.
So what does the digital economy really mean for your business and your supply chain? I think for most us we are still trying to figure out that sweet spot between technology and success. Lets face it there a number of providers claiming they can help you with this, but today SAP who is a large innovator in supply chain is here to tell you why you should consider them in your strategy.
Join me in this episode as Richard Howells from SAP tells us who SAP really is, what the digital economy actually means and why you should pay attention, How all shapes and sizes of companies can work with SAP and how you can make the most out of your strategy by working with SAP.
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One U.S. study found that lost productivity from presenteeism was at least 7.5 times greater than productivity loss from absenteeism. Presenteeism occurs when employees are physically present, but due to an unaddressed physical or emotional issue, distracted to the point of reduced productivity.
For Graham Robins, this is only one of the many important reasons why mental health is a focus for him and his organization. Being healthy is not just about your physical well being but about your mental health as well, and most employers are now recognizing that this is not just the responsibility of the individual but up to the organization and their employees to be more supportive so we can all live healthier.
Join me in this episode as Graham of Borderbuddy returns to tell us why mental health is important to both employee and employer, th top 3-4 things companies can implement to get started on awareness, what a mental health day looks like, how time management can help manage stress, how to use technology and social platforms to reduce stress and what supply chain professionals and business leaders can start doing today to make a difference.
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How did you end up in Supply Chain? For some of us it was before the term "supply chain" was even coined in the 1980s, for some of us we fell into the industry and our role evolved over time and for some of us we sought out a career in supply chain as it has become more mainstream.
For Priyanka, She literally fell into and in love with the industry in one fell swoop, so much so that she started a podcast called "Supply Chain Scoop".Today you will be inspired by a story of passion, opportunity and taking on new challenges.
Join me in this episode as I interview Priyanka Asera, Supply Chain Scoop and Manager of Strategic Partnerships at Transfix for my Women in SC series. In part 15, you will hear about how Priyanka got into supply chain and became passionate about it, Being intentional about what you are doing, how an opportunity is what you make of it, why it is important to meet your customer where they are, the importance of how you ask questions and taking a challenge head on.
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Even I didn't know what a Global Service Supply Chain Partner was until I met Ryan, so what is it anyway? You will have to tune into the episode to find out but what I can tell you is that it not only manages the most complex parts of a supply chain but it can also be compared to Football.
In Ryan's most recent Linkedin article, he says "Just like a football team, service supply chain and service delivery requires the following to achieve the highest levels of success: planning, strong leadership, impeccable timing and precise execution."
Join me in this episode as I interview Ryan Miller, Vice President of Global Marketing with Flash Global. You will learn about end to end supply chain, which industries truly need a global service partner, what it means to have a 911 environment, the benefits or ROI of working with a global service supply chain partner and how communication is the key to everything.
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The fact is that Supply Chain visibility is the No 1 pain point of shippers today, as per the study JOC did in 2018. What is visibility? It is knowing were your goods are in transit and it is the key to improving and strengthening our supply chains through data being available to all parties including the customer.
What other industries have been able to provide visibility to their customers and how can we learn from them. Jim shares he thoughts on how Netflix is a great example and something we can all resonate with and learn from.
Join me in this episode as I interview Jim Hayden, The CTO of Savi Technology. Jim takes us on a journey about the challenges supply chain faces when it comes to visibility, how you can achieve better performance with visibility, How Netflix is a good example and something we can all learn from and finally what you can put in practice today to get started in your supply chain visibility strategy.
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Supply Chain is changing and 2019 will bring both new challenges and technology to the industry. We will need to get more creative from job roles and titles to staying competitive in the market.
The fact is that AI and robotics are coming, data should be you gold mine and your supply chain should be your key competitive weapon. but, will they be embraced in 2019? and what does the next leader of supply chain look like, will they be called the CSCO - Chief Supply Chain officer or maybe the next CEO because a supply chain background is becoming more a more crucial.
Join me in this episode as I interview fellow supply chain podcaster, Timothy Dooner of Consulting Logistics podcast. Timothy shares his insights on how we must think differently about the industry, how the conversation must start at the beginning, when to outsource, the next CSCO, Data purity and the exciting landscape of supply chain.
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Today you will be inspired by a story of challenge, risk and massive growth.
Whether you are the family in a family business or working in a family business, it can be motivating, it can be awkward and it can be tough no matter what side of the fence you sit on.
These are the facts - Family-owned businesses employ 60% of the U.S. workforce and create 78% of all new jobs. Only 13% of family businesses remain in the family for longer than 60 years. 30% of family-owned businessesmake it to the second generation while only 12% make it to the third
Join me in this episode as I interview Kristy Knichel, CEO Knichel Logistics for my Women in SC series. In part 14, you will hear about how Kristy proved she was the one to take over the family business but no without doubts, cracks in the family relationships or what it takes to wade through the massive growth they have seen since Kristy took over. You will be captivated by a story of family, business and work/life balance.
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You have learned a lot.
This year has inspired you, motivated you, gave you a run for your money and tested you.
It's a fact that each year there is so much to take with us into the new year so we can grow and do better but where is it? In a notebook in your office, sheets of paper written on at conferences longing to be looked at again.
Well, this episode has wrapped everything you have learned on this show in a nice tidy package for you to use over and over any time you need it. I have taken the golden nuggets from most of my guests in 2018 and broken them down into bite size pieces to take with you into 2019.
On today's episode of Lets Talk Supply Chain I bring together a few of the guests from 2018 and their words of wisdom and their advice to inspire and motivate to make 2019 the best year yet!